Petit Palace Arturo Soria Alcalá

Hotels
Petit Palace Hoteles
8.7 (3786 reviews)
Arturo Soria, 14 , Madrid , es

Children allowed
Pets allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Great breakfast
Friendly staff
Cons:
Furniture needs updating
Noise issues reported

Categories

Cleanliness
8.41
Generally mentioned as clean, but some concerns about room condition.
Service
8.98
The staff is consistently praised for their attentiveness and friendliness.
Location
9.02
Great location near metro and local amenities.
Room Quality
8.47
Overall comfortable, though some furniture needs modernization.
Amenities
8.6
Good breakfast and available parking, though some issues with heating.
Value for Money
8.46
Solid value based on positive reviews regarding amenities and location.
Food and Beverage
9.01
Exceptional breakfast quality and selection.
Overall Experience
8.68
Overall very positive with high likelihood of return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 22:32

Property Description

Charming Urban Retreat

Modern Comforts: The rooms at Petit Palace Arturo Soria Alcala offer a blend of simplicity and elegance, equipped with flat-screen TVs, private bathrooms, and complimentary WiFi for a comfortable stay.

Delicious Breakfast Spread: Start your day right with a varied buffet breakfast at the hotel, featuring a mix of hot and cold dishes, including healthy options to fuel your adventures in Madrid.

Convenient Location: Nestled in a tranquil area of Madrid, the hotel is just a stone's throw away from Ciudad Lineal Metro Station, providing easy access to the city center, IFEMA Exhibition Centre, and Madrid Barajas Airport. Explore the nearby Alcala Norte Shopping Centre within a leisurely 2-minute walk.

Ready to experience the charm of Petit Palace Arturo Soria Alcala? Book your stay now!

Important information:

Please contact the hotel prior to your arrival if you require airport shuttle services. This services carries a surcharge.

Please note air conditioning and heating are available according to the season.

When booking more than 5 rooms, different policies and additional supplements may apply.

Pets are allowed for an extra charge of EUR 25 per pet per stay.

Parking service according to availability €12 per day.

Depending on the season, air conditioning or heating is provided.

Parking is subject to availability due to limited spaces.

Valet parking is subject to availability and carries an extra charge of EUR 12 per day.

Pet fee is EUR 25 per pet, per stay.

When booking more than 5 rooms, different policies and additional supplements may apply.

When booking more than 10 nights, different policies and additional supplements may apply.

Please note that all Special Requests are subject to availability and additional charges may apply.

The property will send guests online check-in instructions 7 days prior to arrival.

Guests wishing to use the airport shuttle must contact the hotel prior to arrival for an additional fee.

This property does not allow smoking, illegal substances, stag/hen parties, parties or similar events. Breaking this policy will result in penalties.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Parking is subject to availability due to limited spaces.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 12 per day.

Location

Guest Reviews

8.7
Based on 3786 reviews
Cleanliness: 8.41
Service: 8.98
Location: 9.02
Room Quality: 8.47
Amenities: 8.6
Value for Money: 8.46
Food and Beverage: 9.01
Overall Experience: 8.68
M
MIGUEL ANGEL family_with_children es
8
2026-06-06 via Nuitee
E
Elzbieta solo_traveller pl
9
2026-06-06 via Nuitee
M
Miguel extended_group co
10
Pros:

The people

Cons:

Location

2026-06-05 via Nuitee
N
Nicole Alejandra couple it
10
Pros:

Personale accogliente , servizievole e professionale

2026-06-05 via Nuitee
C
Carolina family_with_children es
10
Excepcional el trato del personal
2026-06-05 via Nuitee
J
Javier couple es
10
Alojamiento con calidad
Pros:

Muy amplia la habitación. La cama de matrimonio es muy grande y cómoda. Ubicación cerca de boca de metro, farmacia, centro comercial etc.

Cons:

Todo correcto

2026-06-05 via Nuitee
M
M&MPIEL SL .- CI solo_traveller es
7
Creo que es un Hotel que esta envejeciendo y tiene defectos tan graves y 4 estrellas sin restaurante
Pros:

El desayuno normal aunque no era un desayuno Universal bien dentro de la normalidad.
Muy atento el servicio y en recepcion.

Cons:

El trato es bueno

2026-06-04 via Nuitee
Y
Yaiza extended_group es
10
Genial
Pros:

La limpieza y comodidad

Cons:

Nada

2026-06-04 via Nuitee
L
Laura family_with_children es
10
Volveremos.
Pros:

Trato exquisito, todo el personal desde la recepción hasta el Director con una sonrisa y atención inmejorable. Llegamos antes de la hora prevista para dejar solo las maletas y ya nos dieron la habitación . Camas muy cómodas, zona tranquila para descansar y con estación de metro al lado. Desayuno muy bueno.

Cons:

Todo excelente.

2026-06-04 via Nuitee
J
Jorge Manuel family_with_children pt
9
Pros:

Tranquilidade

Cons:

O chuveiro não estava bom

2026-06-03 via Nuitee
J
Jennifer couple gb
10
Absolutely fantastic stay
Pros:

Staff were so friendly! Miguel on reception especially was very helpful to us, we had a lot of plans for our stay and he helped us with public transport and knowledge about traffic etc.
Breakfast was great! Lots of options, my mum is a vegan and she ate very well.
Nice modern decor, kept well clean, beds were comfy, bathroom was nice, mini bar wasn’t expensive.

Cons:

Nothing; it was great

2026-06-03 via Nuitee
N
Nebuloni solo_traveller it
8
Pros:

Colazione ben fornita, camere pulite e stazione
Ottima posizione vicino alla MM

Cons:

Arredamento un po classico

2026-06-03 via Nuitee
C
Cristina extended_group ec
9
Confortable
Pros:

El desayuno muy variado

Cons:

El acceso al hotel

2026-06-03 via Nuitee
M
Moreno Navarro extended_group es
10
Estancia en familia
Pros:

Está en muy buen sitio, cerca del metro y es muy cómodo. El desayuno buenísimo y todos súper amables y atentos

2026-06-03 via Nuitee
A
Arabella couple it
7
Comodo essendo molto vicino alla fermata della metro
Pros:

Camera confortevole colazione molto buona si trova sia salato che dolce

2026-06-02 via Nuitee
T
Tomas couple cz
7
Byli jsme spokojeni
Pros:

Čistota, pestrá snídaně, milý personál

Cons:

Hotel už je staršího designu

2026-06-02 via Nuitee
B
BUZ1981 solo_traveller ec
8
Pros:

Personal amable.
Desayuno.
Puedes aparcar afuera gratis.

Cons:

El aire acondicionado no se puede regular.

2026-06-02 via Nuitee
D
Denise extended_group br
10
2026-06-01 via Nuitee
W
Włodzimierz couple pl
9
Bardzo udany
Pros:

Znakomite śniadania, lokalizacja dwa kroki od metra i autobusu,fajna dzielnica, uczynne panie w recepcji,czystość,woda i kawa o każdej porze

Cons:

Bezposrednie otoczenie hotelu-parking

2026-06-01 via Nuitee
J
Jürgen couple de
9
Pros:

Das Frühstück verdient eine 10. Auf kleinem Raum gab es eine riesengroße Auswahl und es gab auch eine sehr gute Auswahl glutenfreier Produkte. Parken war für einen angenehmen Preis von 12 Euro pro Tag direkt auf dem Hof - und das in Madrid. Die Metrostation ist nur 200 m entfernt - optimal!

2026-06-01 via Nuitee