Petit Palace Arturo Soria Alcalá

Hotels
Petit Palace Hoteles
8.7 (3461 reviews)
Arturo Soria, 14 , Madrid , es

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Ironing service
See all facilities

Review Highlights

Pros:
Great breakfast
Friendly staff
Cons:
Furniture needs updating
Noise issues reported

Categories

Cleanliness
8.41
Generally mentioned as clean, but some concerns about room condition.
Service
8.98
The staff is consistently praised for their attentiveness and friendliness.
Location
9.02
Great location near metro and local amenities.
Room Quality
8.47
Overall comfortable, though some furniture needs modernization.
Amenities
8.6
Good breakfast and available parking, though some issues with heating.
Value for Money
8.46
Solid value based on positive reviews regarding amenities and location.
Food and Beverage
9.01
Exceptional breakfast quality and selection.
Overall Experience
8.68
Overall very positive with high likelihood of return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 22:32

Property Description

Charming Urban Retreat

Modern Comforts: The rooms at Petit Palace Arturo Soria Alcala offer a blend of simplicity and elegance, equipped with flat-screen TVs, private bathrooms, and complimentary WiFi for a comfortable stay.

Delicious Breakfast Spread: Start your day right with a varied buffet breakfast at the hotel, featuring a mix of hot and cold dishes, including healthy options to fuel your adventures in Madrid.

Convenient Location: Nestled in a tranquil area of Madrid, the hotel is just a stone's throw away from Ciudad Lineal Metro Station, providing easy access to the city center, IFEMA Exhibition Centre, and Madrid Barajas Airport. Explore the nearby Alcala Norte Shopping Centre within a leisurely 2-minute walk.

Ready to experience the charm of Petit Palace Arturo Soria Alcala? Book your stay now!

Important information:

Please contact the hotel prior to your arrival if you require airport shuttle services. This services carries a surcharge.

Please note air conditioning and heating are available according to the season.

When booking more than 5 rooms, different policies and additional supplements may apply.

Pets are allowed for an extra charge of EUR 25 per pet per stay.

Parking service according to availability €12 per day.

Depending on the season, air conditioning or heating is provided.

Parking is subject to availability due to limited spaces.

Valet parking is subject to availability and carries an extra charge of EUR 12 per day.

Pet fee is EUR 25 per pet, per stay.

When booking more than 5 rooms, different policies and additional supplements may apply.

When booking more than 10 nights, different policies and additional supplements may apply.

Please note that all Special Requests are subject to availability and additional charges may apply.

The property will send guests online check-in instructions 7 days prior to arrival.

Guests wishing to use the airport shuttle must contact the hotel prior to arrival for an additional fee.

This property does not allow smoking, illegal substances, stag/hen parties, parties or similar events. Breaking this policy will result in penalties.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Parking is subject to availability due to limited spaces.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 12 per day.

Location

Guest Reviews

8.7
Based on 3461 reviews
Cleanliness: 8.41
Service: 8.98
Location: 9.02
Room Quality: 8.47
Amenities: 8.6
Value for Money: 8.46
Food and Beverage: 9.01
Overall Experience: 8.68
G
GIANCARLO solo_traveller it
8
2026-02-13 via Nuitee
R
Rosario family_with_children es
10
2026-02-13 via Nuitee
J
Julia Mercedes couple es
9
Muy satisfactoria y como antes me ratifico en que volvería a reservar
2026-02-12 via Nuitee
A
Amanda solo_traveller gb
8
2026-02-12 via Nuitee
C
Cristobal couple es
7
2026-02-12 via Nuitee
G
Giovanni couple it
9
2026-02-12 via Nuitee
M
Manuel couple es
10
Espectacular
Pros:

Todo genial

2026-02-11 via Nuitee
M
Marcin extended_group pl
10
Pros:

Zaangażowanie bossa , personelu o komfort pobytu całej Rodziny w hotelu. Świetne i smaczne śniadania, codzienne sprzątanie pokoju. Świetna lokalizacja ( 100 metrów od hotelu metro).

2026-02-11 via Nuitee
V
Viviana Veronica extended_group ar
10
Excelente estancia. Muy recomendable
Pros:

Excelente hotel con muy buenas instalaciones, desayuno buffet muy completo.
Destacó la amabilidad de todo el personal y especialmente su Director y Elena. Me llevo un muy grato recuerdo de mi estancia en este hotel.

Cons:

Todo impecable

2026-02-11 via Nuitee
A
alessandra couple br
10
Pros:

Bom custo benefício. Funcionários simpáticos e solícitos. Em especial os que tivemos contato Helena, Roberto e a copeira.
Fizemos um passeio de bike elétrica (serviço disponível no hotel) foi uma experiência muito legal.

2026-02-11 via Nuitee
P
Purifiicacion family_with_children es
8
Pros:

Todo en general,la habitación y el baño, el desayuno

Cons:

La moqueta en los espacios comunes

2026-02-10 via Nuitee
P
Pedro couple pt
5
Dá para descansar uma noite.
Pros:

Localização era a que esperávamos. O processo de check in, facil e bem acolhidos. Quarto espaçoso.

Cons:

A experiencia do pequeno almoço que deveria ser uma experiencia agradável, foi bastante desagradável! Infelizmente muito por causa da falta de comando e organização das funcionarias do local. A sala estava cheia e não havia coordenação nenhuma dos hospedes que estavam a espera. Espero que melhorem essa parte, que é uma coisa simples de resolver. Também achei a própria sala uma manta de retalhos no mobiliário apresentado.
A mobília do quarto também não nos agradou super antiquada.

2026-02-10 via Nuitee
P
Paola couple it
9
Pros:

Precisione, pulizia delle camere e biancheria giornaliera. Personale accogliente e disponibile. Collegato benissimo con mezzi e metro. Molto soddisfatta

2026-02-09 via Nuitee
L
Luis Alfonso couple es
9
2026-02-09 via Nuitee
R
Ricardo couple cl
8
Pros:

Muy rico desayuno

2026-02-09 via Nuitee
C
Carlos couple pt
9
2026-02-09 via Nuitee
M
Myriam couple es
10
Nos encantó. Volveremos seguro.
Pros:

Situación, personal, atención.

2026-02-08 via Nuitee
V
Viviana Veronica extended_group ar
10
Excelente estancia,
Pros:

Todo excelente. Destacó la amabilidad de todo su personal. Un placer alojarse en este hotel. Super recomendable. El desayuno muy completo y todo exquisito. Felicitaciones

Cons:

Nada

2026-02-08 via Nuitee
M
MARCOS couple es
9
2026-02-08 via Nuitee
E
Emilia extended_group it
10
Bellissima vacanza
Pros:

Posizione ottima per raggiungere il centro. Metro e bus a due minuti a piedi. Stanza grande e pulitissima. Pulizie e cambio biancheria ogni giorno. Personale gentilissimo e disponibile ad ogni richiesta. A disposizione c'era un dispenser di acqua calda e fredda e una macchinetta per caffè e cappuccino. Inoltre lasciavano qualche dolcino per spuntini pomeridiani. Letto comodissimo e ho adorato i loro cuscini. Riscaldamento ok. Colazione ottima.

Cons:

Albergo un po' datato seppur tenuto bene

2026-02-08 via Nuitee