Petit Palace Arturo Soria Alcalá

Hotels
•
Petit Palace Hoteles
8.7 (3607 reviews)
Arturo Soria, 14 , Madrid , es

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Ironing service
See all facilities

Review Highlights

Pros:
Great breakfast
Friendly staff
Cons:
Furniture needs updating
Noise issues reported

Categories

Cleanliness
8.41
Generally mentioned as clean, but some concerns about room condition.
Service
8.98
The staff is consistently praised for their attentiveness and friendliness.
Location
9.02
Great location near metro and local amenities.
Room Quality
8.47
Overall comfortable, though some furniture needs modernization.
Amenities
8.6
Good breakfast and available parking, though some issues with heating.
Value for Money
8.46
Solid value based on positive reviews regarding amenities and location.
Food and Beverage
9.01
Exceptional breakfast quality and selection.
Overall Experience
8.68
Overall very positive with high likelihood of return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 22:32

Property Description

Charming Urban Retreat

Modern Comforts: The rooms at Petit Palace Arturo Soria Alcala offer a blend of simplicity and elegance, equipped with flat-screen TVs, private bathrooms, and complimentary WiFi for a comfortable stay.

Delicious Breakfast Spread: Start your day right with a varied buffet breakfast at the hotel, featuring a mix of hot and cold dishes, including healthy options to fuel your adventures in Madrid.

Convenient Location: Nestled in a tranquil area of Madrid, the hotel is just a stone's throw away from Ciudad Lineal Metro Station, providing easy access to the city center, IFEMA Exhibition Centre, and Madrid Barajas Airport. Explore the nearby Alcala Norte Shopping Centre within a leisurely 2-minute walk.

Ready to experience the charm of Petit Palace Arturo Soria Alcala? Book your stay now!

Important information:

Please contact the hotel prior to your arrival if you require airport shuttle services. This services carries a surcharge.

Please note air conditioning and heating are available according to the season.

When booking more than 5 rooms, different policies and additional supplements may apply.

Pets are allowed for an extra charge of EUR 25 per pet per stay.

Parking service according to availability €12 per day.

Depending on the season, air conditioning or heating is provided.

Parking is subject to availability due to limited spaces.

Valet parking is subject to availability and carries an extra charge of EUR 12 per day.

Pet fee is EUR 25 per pet, per stay.

When booking more than 5 rooms, different policies and additional supplements may apply.

When booking more than 10 nights, different policies and additional supplements may apply.

Please note that all Special Requests are subject to availability and additional charges may apply.

The property will send guests online check-in instructions 7 days prior to arrival.

Guests wishing to use the airport shuttle must contact the hotel prior to arrival for an additional fee.

This property does not allow smoking, illegal substances, stag/hen parties, parties or similar events. Breaking this policy will result in penalties.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Parking is subject to availability due to limited spaces.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 12 per day.

Location

Guest Reviews

8.7
Based on 3607 reviews
Cleanliness: 8.41
Service: 8.98
Location: 9.02
Room Quality: 8.47
Amenities: 8.6
Value for Money: 8.46
Food and Beverage: 9.01
Overall Experience: 8.68
C
Canelones • couple • es
10
2026-04-17 • via Nuitee
J
jose fernando • solo_traveller • co
9
2026-04-16 • via Nuitee
G
Garland • couple • pt
10
Pros:

Everything!

2026-04-16 • via Nuitee
C
carla • couple • cl
8
Súper bien!!
Pros:

La ubicación bien estaba muy cerca del al estación del metro. Y el desayuno muy rico y completo. Las habitaciones no eran tan amplias pero todo muy limpio. Y el personal del hotel muy amables!!

Cons:

Las camas no son tan cómodas

2026-04-16 • via Nuitee
S
Susana • couple • cl
10
2026-04-16 • via Nuitee
E
Elen neide silva pereira • couple • br
5
Pros:

Las camas son confortables , la ducha bien y muy buena localización.

Cons:

Un mareo para lograr una mesa en el
Desayuno, hay que esperar porque no hay mesas lo suficiente y eso es horrible, la chica de cocina sola haciendo de todo y grosera diciendo que estaba sola .
La chica de la recepción de la noche super grosera también con el tema de la puerta se nota q no le gusta q timbre por la noche. A parte el ascensor roto que tuvimos que usar el de servicio q estaba fatal . De 4 estrellas nada.

2026-04-16 • via Nuitee
F
Fabian • couple • es
9
Muy buen hotel
Pros:

El desayuno excelente, una gran variedad de cosas. Incluso, tienen productos sin gluten, leche sin lactosa, fruta… te hacen huevos al gusto. Jenny está pendiente de todo, muy agradable y resolutiva.

Cons:

La verdad es que todo nos gustó. Relación calidad/precio estupenda. A unos metros del metro.
Cama muy cómoda.

2026-04-16 • via Nuitee
M
Mounir • solo_traveller • be
7
Pros:

personeel wat heel vriendelijk

Cons:

Oude kamers tijd voor renovatie

2026-04-15 • via Nuitee
S
Santos • extended_group • es
8
2026-04-14 • via Nuitee
J
Jose Manuel • couple • es
9
2026-04-14 • via Nuitee
R
Rita • solo_traveller • pt
8
Pros:

Limpeza. Pequeno almoço. Conforto da cama.

Cons:

Má insonorização do quarto. Entrada do hotel com ervas daninhas, candeeiros exteriores partidos. Há um deck exterior sem manutenção que seria agradável se estivesse bonito.

2026-04-14 • via Nuitee
D
Daniel Fabian • couple • ar
10
Pros:

Todo

Cons:

Nada

2026-04-14 • via Nuitee
J
JOSE JAVIER SH • solo_traveller • es
8
Para pasar el día por Madrid
Pros:

Es cómodo, limpio y con un desayuno MUY completo.

Cons:

No es que no me gustase, es que el mobiliario de la habitación que me correspondió era muy antiguo, pero bien en general.

Para utilizarlo de hotel a medio camino muy bien.

2026-04-14 • via Nuitee
T
Torelli • solo_traveller • it
10
Pros:

Ottima posizione a pochi passi dai mezzi pubblici e soprattutto tanta cortesia e professionalità.

2026-04-13 • via Nuitee
I
Itzah Maêva • couple • pt
9
Muito boa
Pros:

O hotel é muito limpo e organizado, os funcionários são simpáticos e atenciosos, o pequeno almoço muito bom e próximo a duas estações de metro o que ajudou bastante o deslocamento.

2026-04-13 • via Nuitee
S
Simona • family_with_children • it
7
Bello, ma alcune cose vanno migliorate
Pros:

La colazione, ottima abbondante e con un ampia varietà di prodotti!!!

Cons:

Le lenzuola erano macchiate, il piumino del letto molto sporco

2026-04-13 • via Nuitee
M
Mila • extended_group • ch
7
2026-04-13 • via Nuitee
R
Radion • family_with_children • ua
10
2026-04-13 • via Nuitee
S
Susana • solo_traveller • es
6
Pros:

El personal

Cons:

Que no es candidato a 4 estrellas es petit pero no palace. Es muy antiguo

2026-04-13 • via Nuitee
G
Guillermo • family_with_children • es
9
Buena calidad/precio. Trato excepcional del personal
Pros:

Céntrico
Atención al cliente
Limpieza
Desayuno

Cons:

Necesita algo de actualización de las instalaciones

2026-04-12 • via Nuitee