Hotel Sheltown

Hotels
7.3 (167 reviews)
Marcelo T. de Alvear, 742 , Buenos Aires , ar

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Soundproof rooms
See all facilities

Review Highlights

Pros:
Convenient location
Friendly staff
Cons:
Cleanliness issues
Poor service in some areas

Categories

Cleanliness
6.53
Multiple reviews highlighted issues with cleanliness, such as dirty sheets and overall unkempt conditions.
Service
7.8
Some staff were noted to be friendly, but several reports of poor service and lack of empathy impact this rating.
Location
9.04
The location was consistently praised, being described as convenient and ideal for tourism.
Room Quality
6.49
Negative comments about old furniture and uncomfortable beds contribute to this lower score.
Amenities
6.52
Lack of modern amenities and old facilities noted in reviews.
Value for Money
7.48
Some reviews suggest the cost is high given the quality and conditions experienced.
Food and Beverage
7.03
The breakfast options received some praise but also criticism regarding service.
Overall Experience
7.5
Overall experiences varied, with some guests indicating they would choose the hotel again despite issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 17:36

Property Description

Luxurious Rooms and Prime Location
Hotel Sheltown offers spacious rooms with top-notch amenities in the heart of Buenos Aires, just steps away from major attractions like San Martin Square and Florida Street.

Convenience at Your Fingertips
Enjoy complimentary WiFi, daily breakfast, and a range of services including a business center, on-site bar, and 24-hour front desk at your disposal.

Explore with Ease
With the hotel's central location, guests can easily explore the city and access tourist information. Don't miss the chance to stay at Hotel Sheltown for a memorable experience in Buenos Aires.

Important information:

Please note the based on local tax laws, all Argentinian citizens and resident foreigners must pay an additional fee (VAT) of 21%. Only foreigners who pay with a foreign credit card, debit card or via bank transfer are exempt from this 21% additional fee (VAT) in accommodations and breakfast when presenting a foreign passport or a foreign ID along with a supporting document handed by the national migrations authority, if applicable.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: EZE

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    No parking available.

  • Internet

    Wired internet is available in the business centre and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.3
Based on 167 reviews
Cleanliness: 6.53
Service: 7.8
Location: 9.04
Room Quality: 6.49
Amenities: 6.52
Value for Money: 7.48
Food and Beverage: 7.03
Overall Experience: 7.5
S
Soline • extended_group • fr
8
excellent séjour dans ce lieu parfait pour découvrir la ville (à 2 pas du théâtre Colon)
Pros:

personnel très à l'écoute, hotel très bien situé pour tout faire à pied, calme des chambres,

Cons:

le look extérieur n'est pas à la hauteur du service de l'hôtel et dessert sans doute l'image

2026-02-25 • via Nuitee
M
Maurizio Tofi • couple • it
9
Pros:

Posizione, buon Hotel, pulizia, reception.

Cons:

.

2026-02-22 • via Nuitee
N
Natalia Noemi • family_with_children • ar
9
2026-01-20 • via Nuitee
N
Natalia Alina • extended_group • ar
7
Pros:

la comodidad de las camas y la ubicacion.

2026-01-12 • via Nuitee
M
Maria Gloria • couple • py
10
Ubicacion y atencion excelente para pasear o por trabajo.
Pros:

La relacion precio calidad, excelente. La ubicacion perfecta para pasear.

Cons:

No tengo queja alguna

2026-01-08 • via Nuitee
P
Paulette • extended_group • cl
9
Tranquilo
Pros:

ubicacion y limpieza

Cons:

Persona de recepcion al registrarnos, trato serio y poco amable, lejos de lo que se espera de alguien que trabaje en recepcion.

2026-01-06 • via Nuitee
L
Linda • family_with_children • us
8
Pros:

Staff was extremely nice. Location is very convenient.

Cons:

There were nail heads sticking up and caused a tripping hazard. We put the suitcase rack over it so we were reminded to step around it. We were only there 1 night, so not a big deal. Incorrect charge (but Booking.com got it corrected).

2026-01-03 • via Nuitee
A
André Luiz • couple • br
10
Boa estadia
Pros:

Roupas de cama sempre limpas

Cons:

O check out ser muito cedo às 10:00

2025-12-29 • via Nuitee
L
Luana • couple • br
7
2025-12-29 • via Nuitee
J
Juan Carlos Stg • solo_traveller • es
8
Pros:

Personal del.desayuno super atento.

2025-12-29 • via Nuitee
G
Gustavo Henrique • couple • br
8
Foi um bom custo x benefício
2025-12-22 • via Nuitee
M
MVianka • extended_group • mx
4
Incomodo
Pros:

Solo un poco la ubicación pero vi otros mejores y más baratos

Cons:

El baño la puerta no abría bien pegaba con la lavabo me lleve varios golpes al entrar y salir, las camas incomodas, habitaciones viejas, el personal antipático y poco empático solo los de la madrugada eran amables, la señora guera de pelo a los hombros terrible parecía que que te queria golpear cada que pedias algo

2025-12-19 • via Nuitee
Q
Quiroga • couple • ar
7
2025-12-18 • via Nuitee
M
Marie • extended_group • fr
5
Pros:

L emplacement

Cons:

Chambres petites. Pas d équipement dans salle de bain. Très viello

Le petit déjeuner est passable Pas de réassort

2025-12-10 • via Nuitee
A
ALEJANDRO • solo_traveller • ar
10
2025-12-08 • via Nuitee
G
gonzalez • solo_traveller • ar
9
2025-12-07 • via Nuitee
S
sandra • solo_traveller • uy
1
No recomiendo
Pros:

Horrible , no lo recomiendo

Cons:

La habitación espantosa , interior , con sábanas viejas con olor a hipoclorito

2025-12-03 • via Nuitee
M
marta • couple • uy
8
Pros:

Ubicación

2025-11-26 • via Nuitee
L
Lisandro • couple • ar
7
2025-11-26 • via Nuitee
D
Diovani Orlandi • family_with_children • br
7
Razoável, poderia oferecer mais e cobrar por isso
Pros:

Atendimento

Cons:

Mobílias antigas e carpete velho nós corredores.

2025-11-25 • via Nuitee