Hotel Sheltown

Hotels
7.3 (186 reviews)
Marcelo T. de Alvear, 742 , Buenos Aires , ar

Children allowed

Facilities

WiFi available
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Business center
Heating
Family rooms
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Convenient location
Friendly staff
Cons:
Cleanliness issues
Poor service in some areas

Categories

Cleanliness
6.53
Multiple reviews highlighted issues with cleanliness, such as dirty sheets and overall unkempt conditions.
Service
7.8
Some staff were noted to be friendly, but several reports of poor service and lack of empathy impact this rating.
Location
9.04
The location was consistently praised, being described as convenient and ideal for tourism.
Room Quality
6.49
Negative comments about old furniture and uncomfortable beds contribute to this lower score.
Amenities
6.52
Lack of modern amenities and old facilities noted in reviews.
Value for Money
7.48
Some reviews suggest the cost is high given the quality and conditions experienced.
Food and Beverage
7.03
The breakfast options received some praise but also criticism regarding service.
Overall Experience
7.5
Overall experiences varied, with some guests indicating they would choose the hotel again despite issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 17:36

Property Description

Luxurious Rooms and Prime Location
Hotel Sheltown offers spacious rooms with top-notch amenities in the heart of Buenos Aires, just steps away from major attractions like San Martin Square and Florida Street.

Convenience at Your Fingertips
Enjoy complimentary WiFi, daily breakfast, and a range of services including a business center, on-site bar, and 24-hour front desk at your disposal.

Explore with Ease
With the hotel's central location, guests can easily explore the city and access tourist information. Don't miss the chance to stay at Hotel Sheltown for a memorable experience in Buenos Aires.

Important information:

Please note the based on local tax laws, all Argentinian citizens and resident foreigners must pay an additional fee (VAT) of 21%. Only foreigners who pay with a foreign credit card, debit card or via bank transfer are exempt from this 21% additional fee (VAT) in accommodations and breakfast when presenting a foreign passport or a foreign ID along with a supporting document handed by the national migrations authority, if applicable.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: EZE

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    No parking available.

  • Internet

    Wired internet is available in the business centre and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.3
Based on 186 reviews
Cleanliness: 6.53
Service: 7.8
Location: 9.04
Room Quality: 6.49
Amenities: 6.52
Value for Money: 7.48
Food and Beverage: 7.03
Overall Experience: 7.5
P
Patrícia solo_traveller br
5
Pros:

Da localização

Cons:

Não tem estacionamento em lugar algum, tenho que pagar caro pra o carro pousar tbm

2026-07-25 via Nuitee
J
Janetzy solo_traveller nl
8
Pros:

Location and staff

Cons:

Breakfast very poor for a 4star hotel, I stayed there for 8 days with a family group of 9 and all the 8 days we got only boiled eggs ham and cheese nothing else like some warm breakfast nothing only half boiled eggs.. so 3 days part of of didn't took breakfast. I asked the staff they say that they will put scrambled eggs one day 😒 but never happens.

2026-07-24 via Nuitee
M
MARIA DIVA family_with_children ar
7
2026-07-24 via Nuitee
M
Mario andres solo_traveller uy
6
Pros:

La cama y el desayuno

Cons:

Baño pequeño al abrir la puerta pegaba en el inodoro
Un dia no salia agua caliente

2026-07-17 via Nuitee
R
Ralezamas solo_traveller co
7
Pros:

Ubicación, no es una edificación moderna pero no está mal conservada

Cons:

Cuarto pequeño antes del cambio y desayuno muy básico

2026-07-16 via Nuitee
A
ada luz family_with_children co
9
2026-07-15 via Nuitee
R
Ralezamas solo_traveller co
7
Primer viaje a Buenos Aires
Pros:

Ubicación

Cons:

Las instalaciones no tienen la modernidad que muestran las fotos

2026-07-13 via Nuitee
A
Andres solo_traveller bo
10
2026-06-27 via Nuitee
A
Amparo couple cw
8
En general nos gusto mucho
Pros:

Normal. La ubicación excelente

Cons:

Que muy temprano empiezan a hacer mucho ruido con camas y sillas es incómodo porque ya no se puede dormir más

2026-06-18 via Nuitee
M
Mikaella solo_traveller br
9
2026-06-16 via Nuitee
L
Lucas couple ar
5
Diferente a las fotos
Pros:

El desayuno es bueno aunque tiene poca variedad.
La ubicacion es muy buena porque esta relativamente cerca de la estacion de retiro.

Cons:

Habia una gran diferencia entre las fotos de la habitacion con la que nos dieron.
Tambien habia pedido una cama doble y eran 2 camas individuales pegadas donde se sentia la separacion si estabas acostado en el medio.

2026-05-29 via Nuitee
L
Lucia couple us
8
Good service, location, and cleanliness.
Pros:

The hotel has an excellent location. And the staff is very attentive. Good cleanliness and security.

Cons:

The bathrooms urgently need remodeling. At the very least, they could replace the shower (so the water flows properly) and the sink faucets.

2026-05-26 via Nuitee
M
MARISOL solo_traveller cl
8
2026-05-06 via Nuitee
B
Bernardo Antonio solo_traveller cl
9
Pros:

La ubicación del hotel. A pasos del centro y estacion de trenes.

Cons:

Falto una cortina o cierre de la ducha; para no tirar agua fuera de la ducha

2026-05-04 via Nuitee
M
Maria Andrea family_with_children ar
8
Buena estadía
Pros:

Buena ubicación y atención del personal - limpieza

2026-04-25 via Nuitee
R
Rosa Arabella solo_traveller pe
8
2026-04-24 via Nuitee
V
Victor couple mx
4
Hotel de 2 estrellas que se anuncia como de 4
Pros:

Desayuno hiper básico. Pan, café y poco más

Cons:

Se anuncian como de 4 estrellas. Yo diría que son de 2 estrellas. No habría problema si se anunciarán con la categoria que realmente soy. Perl al anunciarse de 4 estrellas uno va con expectativas. Es un hotel viejo y sucio.

2026-04-15 via Nuitee
D
Diego couple ar
8
2026-04-12 via Nuitee
D
Duran solo_traveller ar
10
2026-04-09 via Nuitee
L
Lucia family_with_children uy
5
Cons:

Le falta mantenimiento

2026-04-05 via Nuitee