Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Luggage storage
Safety deposit box
Non-smoking throughout
Private check-in/check-out
Concierge service
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Infrequent cleaning
Issues with amenities

Categories

Cleanliness
5.69
The cleanliness was criticized due to infrequent cleaning and issues such as unclean floors and stained mattresses.
Service
7.66
The staff was described as friendly and helpful, but there were some negative comments about service responsiveness.
Location
8.7
Multiple reviews highlighted the excellent location and scenic views.
Room Quality
6.15
Rooms were generally acceptable, though there were complaints about missing items and small bathrooms.
Amenities
5.68
Lack of basic amenities like microwaves and insufficient kitchen supplies were noted.
Value for Money
7.14
Value perception varies; some found it decent for the price, while others expected better due to various issues.
Food and Beverage
6.69
No specific mentions, considered standard for the region.
Overall Experience
6.66
Overall experience is mixed, with the location being a highlight but several issues impacting comfort.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 20:19

Property Description

Historic Charm in Old San Juan

Convenient Amenities: Enjoy free WiFi, air conditioning, and a fully equipped kitchenette in your cozy apartment at La Capitana Old San Juan.

Breathtaking Views: Wake up to stunning sea and city views right from your room. The property's proximity to Fort San Felipe del Morro and Escambrón Beach offers easy access to explore the area.

Ideal Location: Situated just 1 km from Marina Old San Juan and 13 km from Luis Munoz Marin International Airport, La Capitana Old San Juan provides the perfect blend of convenience and comfort.

Book now to experience the historic charm of Old San Juan at La Capitana!

Important information:

Payment via PayPal or bank transfer is possible at this property. Please contact the property for more information.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

Location

Guest Reviews

6.8
Based on 519 reviews
Cleanliness: 5.69
Service: 7.66
Location: 8.7
Room Quality: 6.15
Amenities: 5.68
Value for Money: 7.14
Food and Beverage: 6.69
Overall Experience: 6.66
K
Kenny • solo_traveller • us
10
Staff made me feel very welcome
Pros:

Staff was super nice

Cons:

No issues. A free coffee in the morning would be awesome!

2026-03-13 • via Nuitee
S
Silvia • couple • es
6
2026-03-11 • via Nuitee
F
Fernanda • solo_traveller • uy
10
Pros:

Genial en general

Cons:

No hay ninguno

2026-03-10 • via Nuitee
M
Manjit • couple • gb
5
Pros:

It was right in the middle of town centre

Cons:

No parking space and one day I have had to go without electricity as no air-conditioned and the food I have had in the fridge was gone to waist

2026-03-06 • via Nuitee
A
Adrian • couple • es
10
2026-03-05 • via Nuitee
P
Pamela and Charles • couple • us
10
2026-03-04 • via Nuitee
M
Monica • couple • us
7
It was a great deal for the price. I live in NYC where there’s lots of cockroaches but didn’t expect that in my hotel !
Pros:

Big apartment
Great location
Big Comfortable bed

Cons:

Cockroaches
Small narrow bathroom

2026-03-04 • via Nuitee
J
Juanita • couple • us
6
The location is excellent but inside needs love.
Pros:

The location is perfect really close to sea. Safe area

Cons:

The doors aren’t good condition ,the stove is really old.

2026-03-04 • via Nuitee
S
SEBASTIAN • solo_traveller • es
7
2026-03-03 • via Nuitee
A
Abby • extended_group • us
8
Pros:

The apartment was clean, the beds were comfy, the air conditioning was crisp, the location is to die for, and anyone complaining about the walk from the check-in to the actual apartment is kind of a weenie. It was *maybe* a 5 minute walk with luggage, faster without. We woke up to the sound of the ocean every day, and everything in Old San Juan was walkable. I had a great time!

Cons:

The only issue we ran into was that the water was shut off at random for 2 nights of our 4 night stay. The water and power company has a monopoly in San Juan, so there’s nothing the hotel staff could do about it, though they were very apologetic and let us shower on the roof with the pool deck (lol) and they comped us a breakfast.

2026-03-03 • via Nuitee
S
SEBASTIAN • family_with_children • es
7
2026-03-03 • via Nuitee
G
Grace • family_with_children • us
6
2026-03-03 • via Nuitee
S
SEBASTIAN • solo_traveller • es
7
2026-03-03 • via Nuitee
B
Brianne • solo_traveller • us
7
Great location, just ok facilities, good price
Pros:

Close to everything, right across the street from the ocean and fort. Beautiful view from the front door

Cons:

Whoever lived in the apartment clearly had a cat (or many) for a very long time. The apartment was clean, but there was as a persistent cat odor, especially near the back that was impossible to ignore. I stayed in another apartment here before and didn’t have this issue. Also - other guests kept leaving the front gate open, all day, all night. That was frustrating. You have to fully lock it behind you or anyone from the street can come in. Some signage should probably be put up

2026-03-02 • via Nuitee
M
Marcus • solo_traveller • us
8
San Juan Puerto Rico is a wonderful part of America
Pros:

Location

Cons:

No serviceable windows

2026-03-02 • via Nuitee
S
Stephane MOREAU • couple • fr
6
Moyen
Pros:

L emplacement

Cons:

Le stationnement avec une voiture de location difficile ! Parking privé et payant trop loin avec les bagages.
Salle de bain… à rénover

2026-02-26 • via Nuitee
A
Alexandra • couple • us
7
Nice balcony view and great location!
Pros:

The view was stunning and the bed was big and comfortable. The staff was very nice and helpful.

Cons:

No soap in the room, so we couldn’t shower properly. No hot water.

2026-02-24 • via Nuitee
K
Kristi • couple • us
4
Great location, but don't have high expectations of the room itself.
Pros:

You cannot beat the location, it is fabulous The staff was nice.

Cons:

Pillows were flat, very worn. Things weren't very clean and you cannot open the front windows. There is a large gap to the outdoors under the back door. We had no hot water the entire time. No answer to my call on WhatsApp, so I walked to the hotel for assistance. Staff was sent, but they were unable to fix. They did offer to move us to the hotel, but we declined as we only had 2 days left on our vacation. We never had maid service and I had to go to the hotel to get more towels. There are no things like paper towels or kitchen linens.

2026-02-24 • via Nuitee
G
Gale • extended_group • us
5
We did Ok but I don’t think Booking.com should have this place on their site.
Pros:

The beds were good and we were close to shopping and restaurants. View was great.

Cons:

When we arrived at the site of our “hotel”, the “door” was locked. At that time, 8:00 PM I realized I had received an email that morning at 12:10 AM. With the help of neighbors we were able to find the “sister property” and get in to our room several blocks away. Without those neighbors we would have been out on the street and would have had to look for another room. At 78 and 81 we were starting to panic. The clerk at the other property walked us to the site and the neighbor then went to retrieve my travel companion that was waiting with the other neighbor at the original site (address). Once Inside, the clerk helped us with our luggage. The rooms were large. If we had wanted to cook anything we wouldn’t have been able to. All kitchen items were sorely lacking. The bathroom was lacking any kind of comfort or convenience. No where to hang a towel or a robe or to place clothing for after the shower. I had to rest my soap on the shower step!! More surfaces to rest items was definitely needed.

2026-02-13 • via Nuitee
J
Julio • couple • us
7
N/A
Pros:

Location excellent

Cons:

No internet signal

2026-02-13 • via Nuitee