Sheraton Carlton Hotel Nuernberg

Hotels
Marriott
9 (107 reviews)
Eilgutstr. 15, Nuremberg, BY, 90443 , Nuremberg , DE

Pets allowed

Facilities

Fitness facilities
Electric car charging station
Comprehensive recycling policy
Health club
No single-use plastic stirrers
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Comfortable stay
Cons:
Cleanliness issues
Service errors

Categories

Cleanliness
7.5
The bathroom had black mold, indicating cleanliness issues.
Service
9.5
There were errors during the stay, but the staff was resolved to help.
Location
9.5
The hotel is conveniently located close to old town and train station.
Room Quality
9
The room had issues with leftover furniture but was otherwise acceptable.
Amenities
9.5
Standard amenities expected for a hotel of this caliber.
Value for Money
9
Considering the location and amenities, good value.
Food and Beverage
9
No specific comments, assumed standard quality for the tier.
Overall Experience
9
Overall a good experience despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 22:30

Property Description

Luxurious Amenities
Indulge in blissful massages, body treatments, and facials offered onsite. Enjoy the health club, indoor pool, and spa tub for relaxation.

Fine Dining and Entertainment
Savor delicious meals at Tafelhof restaurant or opt for room service. Unwind with a drink at the bar/lounge after exploring the city.

Convenience and Comfort
Benefit from complimentary Wi-Fi, concierge services, and a variety of entertainment options in the guestrooms. Plus, stay productive with the business center and event spaces on offer.

Discover the epitome of luxury at Sheraton Carlton Hotel Nuernberg - book your unforgettable stay now!

Important information:

  • Pool access available from 7 AM to 11 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding.
  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: NUE

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Pets

    Service animals are exempt from fees/restrictions

  • Pets

    Pet max weight (per pet) in kg is 40

  • Pets

    Pets allowed

  • Pets

    Pet max weight (per pet) in lb is 88

See all policies

Location

Guest Reviews

9
Based on 107 reviews
Cleanliness: 7.5
Service: 9.5
Location: 9.5
Room Quality: 9
Amenities: 9.5
Value for Money: 9
Food and Beverage: 9
Overall Experience: 9
M
Matthew partner
6
Pros:

The hotel property was great; however, our room had a left over roll-away bed left in it (that we easily got resolved). The big issue we had was the bathroom that had black mold. The water and humidity from the shower created a breading ground for this and it’s only going to get worse.

2025-09-30 via Nuitee
S
Stephen family
10
Pros:

Great hotel just 1 block from the altesstadt and the bahnhof.

2025-09-29 via Nuitee
C
Christopher partner
4
Pros:

Errors throughout our stay. Staff seemed incompetent.

2025-08-01 via Nuitee
M
Mehran partner
10
Pros:

We stayed one night and wanted to see the history of the town. Hotel was 5 minutes walk from the train station and 10 minutes from the town centre.

Beautiful little town. We also found a great italian restaurant hidden away in the centre if the town.

2025-07-28 via Nuitee
P
peiman partner
6
Pros:

The hotel was okay for a one night stay on our way to Frankfurt airport. It was within walking distance to Nuremberg old town. However, the facility was old and worn. the cleaning staff were using the same elevator as the guests to go up and down. The front desk staff were not friendly or knowledgable. They forgot that we had valet our car and we waited for 30 minutes before asking them again about our car status.

2025-05-18 via Nuitee
S
Scott Alfred
10
Pros:

FIRST CLASS HOTEL WITH BEST STAFF TEAM

2025-05-02 via Nuitee
N
Naveen Kumar family
8
Pros:

Good

2025-04-20 via Nuitee
J
Jason partner
6
Pros:

Nothing was wrong with the property or people

It just was not 5 star in any way

More like 3 star which is fine if that’s what you want

Sadly I thought this, especially with the hotel name brand, would be a 5 star hotel

It’s a good location if using the train and want a basic hotel. Nothing at all special though

2025-04-10 via Nuitee
S
Scott family
10
Pros:

Very nice room with easy access to the old city and the bahnhof.

2025-04-08 via Nuitee
S
Steve
8
Pros:

Very nice property close to Old Town and Main Station. Excellent staff are wonderful and extremely helpful.

2025-02-17 via Nuitee
P
philip partner
10
Pros:

Lovely 5 star hotel a 3 minute walk from the train station. Easy walk to the old town and Christmas markets. Staff were exceptionally friendly and helpful. Nice restaurant and breakfast and a cosy bar. Highly recommended.

2024-12-26 via Nuitee
A
Allen family
10
Pros:

Great location to visit various tourism interests…walking distance to Christkindle Market.

2024-12-21 via Nuitee
M
Mary family
8
Pros:

My only complaint was that our room wasn’t cleaned very well when we left for the day. They took the cups and saucers etc and didn’t replace them. We had to go out and request cups and coffee to replenish our room.

The front desk was excellent and very helpful.

2024-12-07 via Nuitee
P
philip
10
Pros:

Great!

2024-09-19 via Nuitee
J
Javier family
10
Pros:

Everything excellent

2024-09-17 via Nuitee
R
Raymond
10
Pros:

A little outside of the downtown area but easy walk under the highway down to the Fussgangerzone. Earned 4-Star rating.

2024-09-14 via Nuitee
B
Brent
8
Pros:

Location is great, breakfast and parking are provided but extra.

2024-09-08 via Nuitee
G
Gregory
10
Pros:

A beautiful property close to the train station. Convenient to the area and trams its a great base camp point.
The staff was exceptional, attentive, and very thoughtful ready to help with whatever we needed.
The restaurant was excellent and we really enjoyed the breakfast options. The wait staff is the best weve seen in Europe.

2024-08-29 via Nuitee
P
Paul
10
Pros:

Great

2024-08-26 via Nuitee
Y
Ying partner
8
Pros:

Good

2024-08-25 via Nuitee