Best Western Plus Waltham Boston

Hotels
Best Western
7.9 (1328 reviews)
380 Winter Street , Waltham , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Good breakfast
Friendly staff
Convenient location
Cons:
Cleanliness issues
Room issues

Categories

Cleanliness
6.65
Several comments noted dirty carpets and leaking shower handle.
Service
8.65
Staff described as friendly and helpful in multiple reviews.
Location
8.65
Positive mentions of good location and accessibility.
Room Quality
7.65
Room quality generally good, but issues with the shower and room key.
Amenities
8.15
Amenities like parking and breakfast well-received.
Value for Money
7.15
Value felt adequate but some concerns about hotel condition.
Food and Beverage
8.15
Breakfast was frequently noted as excellent.
Overall Experience
8.15
General enjoyment expressed despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 09:08

Property Description

Convenient Location and Amenities

Located just a short distance from Boston city centre, the Best Western TLC Hotel in Waltham, Massachusetts, offers a perfect blend of convenience and comfort. Guests can start their day with a complimentary continental breakfast and stay connected with free wireless internet access in all guestrooms.

Relaxation and Recreation

Unwind in the indoor heated swimming pool or maintain your fitness routine at the on-site fitness centre. For outdoor enthusiasts, the nearby Walden Pond Forest provides a serene escape inspired by Henry David Thoreau's writings, while the Atlantic Aquarium offers a fun day trip option.

Dining and Entertainment

Indulge in delicious meals at the Copper House Tavern, which features a modern menu and a full bar. With 18 flat-screen TVs and outdoor seating, guests can enjoy a vibrant dining experience during their stay.

Experience comfort, convenience, and entertainment at the Best Western TLC Hotel - book your stay now!

Important information:

Guests must be 21 years of age or older to check in. Guests under the age of 21 can only check in with a parent or official guardian.

Please note, this property does not accept cash at check in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BOS

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 16 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.9
Based on 1328 reviews
Cleanliness: 6.65
Service: 8.65
Location: 8.65
Room Quality: 7.65
Amenities: 8.15
Value for Money: 7.15
Food and Beverage: 8.15
Overall Experience: 8.15
S
santo golando couple us
9
Pros:

check in room location

Cons:

nothing

2026-03-20 via Nuitee
T
Tara couple us
10
2026-03-19 via Nuitee
M
Michelle family_with_children us
9
2026-03-18 via Nuitee
J
Juma couple us
10
Pros:

Everything about the place was fantastic

Cons:

There's nothing I didn't like

2026-03-17 via Nuitee
A
Anthony couple us
1
2026-03-15 via Nuitee
E
Elizabeth couple lr
5
2026-03-13 via Nuitee
W
wade solo_traveller us
9
2026-03-10 via Nuitee
F
FREDERIC solo_traveller ch
8
2026-03-08 via Nuitee
J
Jon couple us
10
Great price for location
Pros:

Nice size room at a great price and great restaurant.

Cons:

Pillows could be more comfortable

2026-03-07 via Nuitee
L
Larry couple us
5
Pros:

Building is dated. After using this hotel Jan 14th 25th Feb 4th 14th 25th....we asked for a room rate on Feb 28th. Rate was more than expected and had to make other arrangements.
No $50 gift card seen as yet. Last 3 visits were to qualify us . ???
Handled fine at front desk and found people accomodating. Liked the Tavern attached also. Will use Best Western again.

2026-03-05 via Nuitee
A
Annabelle couple us
7
Good location for our needs, comfortable beds and decent breakfast.
Pros:

Breakfast was good and glad to have it there during a snowstorm. The beds were comfortable. The room had a fridge and a microwave, which were both useful during the storm. Staff were pleasant. Appreciated having the fitness center.

Cons:

We had minimal hot water, and it was unpredictable. My shower went cold after 30 seconds. Also, we tried to control the temperature of the room but it always stayed too warm for our comfort, especially at night.

2026-03-04 via Nuitee
T
Thatiane solo_traveller us
10
2026-02-25 via Nuitee
M
Madona solo_traveller ge
8
2026-02-14 via Nuitee
A
Attila Giesz couple ca
10
2026-02-13 via Nuitee
S
scottwZ6005MR Solo travel
4
Never stay here if you are even slightly sensitive to noise
Pros:

If you are even slightly noise sensitive there is zero chance you could stay here without going insane. Their elevators are a nightmare. Ridiculously loud no matter where you are in the hotel. You could be on the very top floor, the lowest floor, in a room right next to the elevator or the room furthest away...it doesn't matter. It is basically like someone turning a lawn mower on and off every ten seconds. If it was a constant noise that would be actually be better. But nope, on off on off on off. I jammed wax ear plugs, that usually pretty much block out everything, as deep as I could into my ears and I could still hear that $#%@ing elevator! Any good qualities you can say about the place (budget friendly, free breakfast, nice sized heated pool, pretty decent gym and a few other things) all get thrown out of the window because of those elevators. The mgmt is clearly aware of the issue because there are many complaints about it. But apparently not worth it to them to address. Not like they would have to replace them altogether. Soundproof the shafts? Change motors? Bottom line, there are much better places to stay a few hundred yards away that are pretty close in price range.

2026-02-10 via Tripadvisor
L
Livinalli family_with_children us
9
2026-02-09 via Nuitee
C
Christian solo_traveller de
8
2026-02-09 via Nuitee
C
Christian couple de
8
2026-02-09 via Nuitee
E
Eileen couple us
6
Good. Should have asked to switch rooms.
Pros:

Good location and a lot of facilities. The rooms were clean.

Cons:

Room 410 is against the elevators. Anytime an elevator moved we would hear a loud mechanical noise. And the room was large and spacious, but set up super weird. And the TV was small for the space and far away from the bed and facing away from the couch.

2026-01-29 via Nuitee
T
Thatiane family_with_children us
10
2026-01-27 via Nuitee