Best Western Plus Waltham Boston

Hotels
Best Western
7.9 (1417 reviews)
380 Winter Street , Waltham , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Good breakfast
Friendly staff
Convenient location
Cons:
Cleanliness issues
Room issues

Categories

Cleanliness
6.65
Several comments noted dirty carpets and leaking shower handle.
Service
8.65
Staff described as friendly and helpful in multiple reviews.
Location
8.65
Positive mentions of good location and accessibility.
Room Quality
7.65
Room quality generally good, but issues with the shower and room key.
Amenities
8.15
Amenities like parking and breakfast well-received.
Value for Money
7.15
Value felt adequate but some concerns about hotel condition.
Food and Beverage
8.15
Breakfast was frequently noted as excellent.
Overall Experience
8.15
General enjoyment expressed despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 09:08

Property Description

Convenient Location and Amenities

Located just a short distance from Boston city centre, the Best Western TLC Hotel in Waltham, Massachusetts, offers a perfect blend of convenience and comfort. Guests can start their day with a complimentary continental breakfast and stay connected with free wireless internet access in all guestrooms.

Relaxation and Recreation

Unwind in the indoor heated swimming pool or maintain your fitness routine at the on-site fitness centre. For outdoor enthusiasts, the nearby Walden Pond Forest provides a serene escape inspired by Henry David Thoreau's writings, while the Atlantic Aquarium offers a fun day trip option.

Dining and Entertainment

Indulge in delicious meals at the Copper House Tavern, which features a modern menu and a full bar. With 18 flat-screen TVs and outdoor seating, guests can enjoy a vibrant dining experience during their stay.

Experience comfort, convenience, and entertainment at the Best Western TLC Hotel - book your stay now!

Important information:

Guests must be 21 years of age or older to check in. Guests under the age of 21 can only check in with a parent or official guardian.

Please note, this property does not accept cash at check in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BOS

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 16 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.9
Based on 1417 reviews
Cleanliness: 6.65
Service: 8.65
Location: 8.65
Room Quality: 7.65
Amenities: 8.15
Value for Money: 7.15
Food and Beverage: 8.15
Overall Experience: 8.15
M
Marie couple us
8
Pros:

The location and the free breakfast was very good. The room was comfortable enough

Cons:

The WiFi was adequate but it would periodically have to be reconnected. Also the morning we were checking out when we came back from breakfast (before the checkout time) our keys didn’t work and we had to have some one let us into the room.

2026-07-17 via Nuitee
Z
Zoriana extended_group us
8
2026-07-16 via Nuitee
M
Mower solo_traveller us
1
Pros:

We didn't stay
Made our reservation online when we got there we were told they were booked and had no rooms

2026-07-15 via Nuitee
S
Sai Manikanta Rishi solo_traveller us
8
2026-07-15 via Nuitee
H
Harry couple us
10
Everything was great and I will certainly consider your hotels in my future travels.
Pros:

Everything surpassed my expectations.

2026-07-14 via Nuitee
S
Steve solo_traveller us
8
2026-07-14 via Nuitee
J
Jennifer family_with_children us
5
Pros:

The breakfast was decent especially for being included in the price of the stay. The restaurant attached to the hotel had amazing food, location was great and there's gas station/convenient store right across the parking lot.

Cons:

I rented 2 rooms for 2 nights and in one of the rooms we had rented the bathroom door would not lock and the other rooms bathroom the toilet would not work the whole duration of the stay and when we called to report it to the front desk for the 1st time the lady had an attitude about it.

2026-07-13 via Nuitee
E
Erdem solo_traveller ch
7
Pros:

Gute Lage, freundliches Personal und gutes Frühstück

2026-07-13 via Nuitee
A
Alina couple us
10
2026-07-12 via Nuitee
M
Marie couple us
5
Good location, not hot water or extra seating in the room.
Pros:

The locations was good, the free breakfast was better than usual.

Cons:

Our room didn’t have any extra seating other than the desk chair. One comfy chair or sofa (there was room) would have been nice. We never got any hot water out of the bathroom faucet. We were there inky 2 days so didn’t let any one know.

2026-07-11 via Nuitee
S
Steve solo_traveller us
5
Very expensive for a last minute traveler, they fully took advantage of "dynamic pricing".
Pros:

Just a fair experience, very expensive for perceived value.

Cons:

Upon arriving at my room the door was ajar, someone had the deadbolt assembly in the lock-out position, very strange. I walked in and saw used towels on the toilet seat cover along with a used bar of soap next to the sink. The tub was wet, along with the shower curtain; it was obvious someone had just used the shower. The rest of the room was clean, however the right side of the king mattress had an obvious sag to it. I tried the left side- same result. The mattress clearly needed to be replaced. I was going to complain however I was told the hotel was sold out and there was nothing they could do. Had I stayed more than the one night I would have pressed for a different room with an acceptable mattress.

2026-07-11 via Nuitee
J
Jaekie couple us
7
2026-07-10 via Nuitee
D
Donna couple us
9
Convenient location, attractive hotel
Pros:

The room was spacious and the bed was very comfortable.

Cons:

The outlets in the room were "loose" and our "blocks" wouldn't stay in (Rm. 510) I should have mentioned it at the front desk

2026-07-10 via Nuitee
M
Michael solo_traveller de
10
Super Hotel zum Wohlfühlen für Boston Ausflüge
Pros:

SUUUPER BREAKFAST. Eigener Frühstücksbereich (nicht missbrauchte Lobby) mit für US Verhältnisse großer Auswahl, sogar frische Früchte. Sehr gut ausgestatteter Fitnessbereich. Im angeschlossenen Restaurant und Bar gibt es zig verschiedene Biersorten zur Auswahl.

Cons:

Wären doch nur alle BWPlus so ausgestattet...

2026-07-08 via Nuitee
B
Betiana couple ar
9
Todo impecable
Pros:

Excelente opción

2026-07-08 via Nuitee
L
Luis couple us
10
Pros:

Excelente

Cons:

Todo muy bien regresaré más frecuente

2026-07-05 via Nuitee
M
Malgorzata solo_traveller us
10
2026-07-04 via Nuitee
M
Myoung Jin family_with_children us
10
2026-07-04 via Nuitee
T
Thatiane couple us
10
2026-07-04 via Nuitee
R
Rodriguez family_with_children us
10
Properly was awesome! Beautiful hotel . Breakfast was fantastic, different varieties everyday, coffee available all day.
Pros:

Properly was awesome! Beautiful hotel . Breakfast was fantastic, different varieties everyday, coffee available all day. Hotel offer fruit water in the lobby, is pretty good. Room was clean and comfortable. Shower and AC working properly. Room didn’t have a view, however you get what you pay for. Some rooms have porch and better view.

Still love my room.

Cons:

N/A

2026-07-04 via Nuitee