Holiday Inn Brookfield - Milwaukee by IHG

Hotels
Holiday Inn Hotels & Resorts
7.8 (502 reviews)
1005 South Moorland Road , Brookfield , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Good staff
Location near highway
Cons:
Cleanliness issues
Amenities not available

Categories

Cleanliness
5.19
There were complaints about bugs in the room, indicating major cleanliness issues.
Service
9.66
Staff were noted to be friendly and accommodating, especially Aloha and Nicholas.
Location
9.2
Location close to the highway, which was seen as a positive.
Room Quality
7.65
Some rooms had issues with temperatures and amenities not working properly.
Amenities
7.18
Pool and other amenities were out of service during the stay.
Value for Money
6.64
Negative feedback regarding being charged double and the lack of services.
Food and Beverage
8.19
IHOP was mentioned positively, but breakfast options were limited due to restaurant closure.
Overall Experience
8.66
Mixed reviews with good staff interaction, but significant issues with cleanliness and amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 01:48

Property Description

Convenient Location
Located within a short drive of popular attractions like Brookfield Zoo and Miller Park, Holiday Inn Milwaukee Brookfield offers easy access to entertainment and leisure activities.

Comfortable Rooms and Amenities
Each room is equipped with essentials such as free WiFi, a coffee maker, and a work desk, ensuring a relaxing stay. Guests can also enjoy the convenience of a hair dryer and access to the gym and indoor pool.

Dining Options and Breakfast
The hotel boasts a restaurant and bar for guests to unwind and savor delicious meals. Start your day right with a complimentary continental breakfast offering a variety of options to suit every palate.

Book your stay at Holiday Inn Milwaukee Brookfield now to enjoy a perfect blend of comfort and convenience during your travels.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MKE

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.8
Based on 502 reviews
Cleanliness: 5.19
Service: 9.66
Location: 9.2
Room Quality: 7.65
Amenities: 7.18
Value for Money: 6.64
Food and Beverage: 8.19
Overall Experience: 8.66
K
kyrab971 Family
6
Pool closure
Pros:

Everything was nice accept the pool was out of order for maintenance. I wish they would have put it on the website!!

2026-07-07 via Tripadvisor
K
K5384ODmelissak Family
2
Will leave you without a place to stay.
Pros:

We booked our room ahead of time using their app. Drove over 2 hours arriving at 11:30 pm. Upon arrival we were told that they are very sorry but they no longer have any rooms available. There were several people with pre booked reservations that were left without a room. There is a lot going on in Milwaukee this weekend and it is impossible to find another place to stay this late. We are now driving and hour back and staying in Madison. Absolutely unacceptable. The room was reserved and paid for.

I do not recommend.

2026-06-28 via Tripadvisor
G
Grace couple us
1
2026-06-28 via Nuitee
C
Christopher family_with_children us
1
Denied reservation the first night no hot water, no WiFi room was never cleaned
Pros:

The cook walked off the job

Cons:

Nothing

2026-06-23 via Nuitee
L
L1393GAcassandram Couples
4
Make sure you’re aware there is a $100 deposit that’s required upon your stay and it’s not refunded for 5-7 days
Pros:

Did not like the fact that we did not know about the deposit or that the pool/hot tub, was not working. It was very disappointing

2026-06-22 via Tripadvisor
F
Faye couple us
6
2026-06-22 via Nuitee
G
Guide33095273402 Solo travel
10
Great stay
Pros:

Really liked this location, the staff were there to help, and the rooms were incredibly comfortable!

2026-06-19 via Tripadvisor
S
Sherpa29410948216 Solo travel
10
Nice stay
Pros:

Nice clean rooms, comfortable bedding, quiet during the night

2026-06-19 via Tripadvisor
B
benhB8704GH Solo travel
10
Highly recommended
Pros:

Clean room, friendly and helpful staff.

2026-06-19 via Tripadvisor
O
OnAir65605296868 Solo travel
10
Wonderful stay
Pros:

Great place! Had a beautiful stay while I was there! The pool was under construction which was pretty sad! Blinding is having a little construction but I am excited to see what the building looks like for he future! Wonderful staff! Very nice and helpful!

2026-06-19 via Tripadvisor
C
caitlynh275 Solo travel
10
Clean, Quiet, Comfy
Pros:

My stay was great! Room was comfortable, clean and it was quiet. Will be staying again if I ever pass through!

2026-06-19 via Tripadvisor
M
morganpZ456UC Solo travel
10
10 of 10 experience
Pros:

Nice place good management. Very nice service.

2026-06-19 via Tripadvisor
J
jessen863 Solo travel
10
Clean, comfortable, excellent staff
Pros:

Staff very friendly and helpful. Room, quiet and clean. Bathroom well stocked and very clean. Pool and spa down for maintenance unfortunately. Enjoyed the on site IHOP and Applebees. Thank you see you next time.

2026-06-19 via Tripadvisor
J
joesJ8020HZ Friends getaway
10
Great potential
Pros:

Nice place. Great staff. I was a little sad the pool was down, but the manager was nice enough to explain the situation. They have new management that is turning the place around and after speaking to George im excited to see what he has in-store.

2026-06-19 via Tripadvisor
C
Catherine couple us
3
The wifi and hot water were non working, I was told it was because the building was at capacity.
Cons:

The amenities were all not working the whole stay. No pool, no hot tub, no hot water and no wifi.

2026-06-18 via Nuitee
D
domenicosQ9431MV Family
2
Worst experience ever
Pros:

This was the worst hotel experience I’ve ever had. From the moment we checked in, our room key repeatedly didn’t work, requiring multiple trips to the front desk. The room was so dirty that I had to buy cleaning supplies from Walmart and clean it myself. Despite several requests, housekeeping never came, and I had to keep going to the front desk for clean towels.
To make matters worse, the pool was shut down by the Health Department due to lack of maintenance, which was one of the main reasons we chose this hotel for our kids. The common areas and bathrooms were filthy, hand sanitizer stations were empty throughout the hotel, and even the room safe couldn’t be unlocked for use.
I would give this hotel zero stars if I could. I will never stay here again and would not recommend it to anyone.

2026-06-17 via Tripadvisor
T
Terrance family_with_children us
5
Served its purpose
Pros:

Clean, staff was nice

Cons:

A/C didnt work well, tv controls were difficult.

2026-06-17 via Nuitee
K
Karen extended_group us
8
2026-06-13 via Nuitee
1
111durandr Couples
6
It was okay
Pros:

The only thing we didn't like is we didn't have any complimentary breakfast; we had to go buy food from the restaurant next door. The water that we bought was way too expensive, and we didn't have a tub to relax in the room.

2026-06-02 via Tripadvisor
E
Emily solo_traveller us
9
Great stay at a very nice hotel
Pros:

Clean, friendly staff

Cons:

My phone would not connect to the front desk or housekeeping

2026-05-18 via Nuitee