Spark By Hilton Hummelstown Hershey

Hotels
Spark by Hilton
8.2 (825 reviews)
84 Sipe Avenue , Hummelstown , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Heating
Pets allowed
See all facilities

Review Highlights

Pros:
Very convenient location (close to Hershey Park)
Clean rooms and good housekeeping
Friendly/helpful staff (when not affected by isolated incidents)
Comfortable beds
Good value / great deal (mentioned by multiple guests)
Cons:
Limited/poor breakfast options (no hot items, frequently empty items)
Amenities problems: no elevator, broken hot tub, no in-room coffee/safe, empty canteen
Room issues: AC leakage/dampness, paper-thin walls and noise, small/awkward bathrooms
Occasional service failures (overbooking, check-in problems, manager behavior)
Reports of unclean floors/hair in some rooms

Categories

Cleanliness
8.6
Many guests repeatedly praised cleanliness and room upkeep, though a few reported unvacuumed floors, hair in showers and a humid/chemical odor in common areas — overall slightly above average.
Service
8.8
Staff frequently described as friendly and helpful (carrying luggage, attentive housekeeping), but there are isolated serious service failures (overbooking, a manager comment) that temper the score.
Location
9.6
Consistently noted as very convenient and close to Hershey Park and local venues — one of the strongest positives in the reviews.
Room Quality
7.6
Rooms are described as clean and comfortable (beds praised, some spacious rooms), but recurring problems include paper-thin walls/noise, AC leakage/dampness, small/awkward bathroom layouts and isolated reports of unclean floors.
Amenities
6.6
Multiple guests cited missing or broken amenities: no elevator (not disclosed), broken/green hot tub, no in-room coffee makers or safes, sparse/empty vending/canteen and laundry change issues — amenities score is noticeably below average.
Value for Money
9.8
Several guests called it a great deal or great value and would stay again, though a minority felt it was overpriced or misbranded; overall sentiment leans very positive for value (used to balance weaker areas).
Food and Beverage
6.4
Repeated complaints about limited free breakfast (mostly bagels, cereal, muffins), no hot options some days, frequently empty items (milk, juice, butter) and inconsistent coffee availability — clearly an area for improvement.
Overall Experience
8.2
Mixed-but-positive overall: many guests report a wonderful, convenient stay with clean rooms and friendly staff, offset by persistent issues (breakfast quality, some amenity failures, occasional service breakdowns).
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-11 21:06

Property Description

Luxurious Amenities
Indulge in a stay at The Inn at Chocolate Avenue - Sure Stay Collection by Best Western, where rooms feature flat-screen TVs and elegant dark wood furnishing.

Convenient Location
Located just 3 minutes from the thrilling Hersheypark amusement park, our hotel is the perfect choice for adventure seekers.

Nearby Attractions
Explore the wonders of Zoo America just 2 miles away or enjoy a shopping spree at Tanger Outlet Center, a mere 5 minutes’ drive from our property.

Experience comfort, convenience, and excitement all in one place. Book your stay with us now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MDT

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.2
Based on 825 reviews
Cleanliness: 8.6
Service: 8.8
Location: 9.6
Room Quality: 7.6
Amenities: 6.6
Value for Money: 9.8
Food and Beverage: 6.4
Overall Experience: 8.2
A
Archabald family_with_children us
9
Great deal.
Pros:

Convenience

Cons:

Breakfast was meh.

2026-08-08 via Nuitee
E
Emily couple us
4
Staff was friendly and overall the facilities are clean.
Pros:

Great location

Cons:

The property has no elevator which was not disclosed until after check in. The hallways and breakfast areas were humid and had a strong chemical odor. The free breakfast was basically a dry cereal/ bagel bar. No hot dish options. the second day only bagels and extremely limited other options were available. Each day we had to ask for regular coffee to be prepared.

The walls in the room are paper thin and you can hear other people’s conversations the next room over. Do not expect a good night’s rest if you have neighbors on either side of you or below, you can hear every noise they make. Every door that closed in the hallway sounded like it was as being slammed.

2026-08-06 via Nuitee
J
Jessica family_with_children us
10
Pros:

It was clean and updated. Very close to Hershey Park

2026-08-06 via Nuitee
G
Gayathri family_with_children us
7
Pros:

Clean and spacious rooms

Cons:

There was no regular bread for breakfast or working elevators . But the staff was willing to help carry my things

2026-08-06 via Nuitee
K
Kelly family_with_children us
3
Don’t book here.
Cons:

The hot tub was broke and green. The floor in our room has not been vacuumed in months. When you get in the shower tons of hair and lint wash off your feet. When we checked in the manager said he was thinking of quitting that night. Lastly the whole hotel had a humid feel.

2026-08-06 via Nuitee
N
Nabiha solo_traveller us
6
2026-08-05 via Nuitee
T
Tara family_with_children us
7
2026-08-05 via Nuitee
B
Bryan solo_traveller us
2
Pros:

The closeness to Hershey Park.

Cons:

There was no safe in the room. No coffee maker in the room. The room was warm and damp from the AC leaking onto the floor. The breakfast was empty each day with only Bagels, muffins, cereal, and yogurt on the breakfast bar. Milk was out, apple juice was out, and no butter on site. The canteen was very limited with most items empty. The front desk didn't have quarters for the laundry service. Essentially this was a Super 8 with a Hilton tag on it. Not at all what I would expect from a Hilton Property.

2026-08-05 via Nuitee
L
Lori extended_group us
8
Cons:

No coffee maker in room

2026-08-03 via Nuitee
J
Jolene solo_traveller us
9
Comfortable accommodations
Pros:

Beds were comfortable and the room was clean.

Cons:

Breakfast options were limited but okay.

2026-07-25 via Nuitee
G
George family_with_children us
10
2026-07-23 via Nuitee
F
Ferdi family_with_children us
1
2026-07-23 via Nuitee
A
Angela couple us
1
2026-07-20 via Nuitee
H
Heidi couple us
1
We didn’t have one because the stupid ass hoteland you you overbooked
Pros:

After traveling hours, I had two rooms booked and we came in after the concert and they told us we had no rooms I better be credited immediately. I am so over this man never using this site again.

Cons:

Everything

2026-07-14 via Nuitee
S
Stephanie couple us
9
2026-07-14 via Nuitee
L
Laura solo_traveller us
7
Pros:

Friendly staff
Clean room and hotel

Cons:

Bathroom was too small and the bathroom sink was not in the bathroom. Awkward small area outside the bathroom. And too small of an area for a sink. Could not get dressed in the bathroom for privacy.

Did not get military discount and room overpriced.

2026-07-13 via Nuitee
D
Dallen couple us
9
2026-07-13 via Nuitee
S
Sandy family_with_children us
10
too short
Pros:

Bkfst. was adequate. Room was great.

Cons:

bkfst.

2026-07-12 via Nuitee
M
Monique family_with_children us
9
my stay was very nice
Pros:

the rooms was wonderful and close to the attractions

Cons:

I did not like the choices for breakfast, would have been nice if there was hot breakfast choices.

2026-07-11 via Nuitee
P
Paola family_with_children us
9
My stay was great and it was in good location to places we were visiting.
Pros:

The location, the cleanliness and how convenient it was for me and my family

Cons:

I didn’t like that our A/C didn’t get cold, also having to walk to the second floor with having 3 kiddos and holding luggage

2026-07-10 via Nuitee