Holiday Inn Express & Suites Opelousas by IHG

Hotels
•
Holiday Inn Express
8.9 (250 reviews)
5696 I-49 North Service Road , Opelousas , US

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Comfortable bed
Friendly, helpful staff
Indoor pool
Fresh-looking property and good furniture condition
Convenient location with adequate parking
Cons:
Roaches and significant cleanliness/maintenance problems
In-room maintenance issues (leaking mini-fridge, refrigerator not working)
Restaurant service limited and coffee machine/grinder issues
Smoke odor in a room and rust stains in shower
Key/access problems and occasional unprofessional staff behavior

Categories

Cleanliness
4
Multiple serious cleanliness and maintenance issues reported: roaches in a guest room (multiple sightings), rust stains in the shower, paint peeling, a leaking mini-fridge and an instance of smoke odor.
Service
10
Staff are frequently described as friendly and responsive (greeting guests, explaining facilities, and moving a guest when requested). There is one reported instance of unprofessional conversation about a guest and some inconsistency in documenting issues.
Location
10
Convenient to the interstate with adequate parking; location is cited positively by guests.
Room Quality
8.8
Furniture and room appearance are generally good and beds are comfortable for some guests, but guests reported maintenance issues (leaking mini-fridge, refrigerator not cooling, creaky bed, paint peeling, occasional low-flow toilet and smoke smell).
Amenities
10
Indoor pool was specifically praised and the property is described as looking fresh; parking and basic amenities met expectations. Some issues with coffee/restaurant availability were noted but pool and core amenities were well regarded.
Value for Money
8.9
Standard quality for this hotel tier
Food and Beverage
9.5
Food service was limited at times (full restaurant service not available) and the coffee machine grinders were not emptied regularly, affecting morning coffee availability; otherwise no strong positives or extensive praise for F&B.
Overall Experience
10
Mixed overall: several guests would recommend and enjoyed features like a clean, peaceful room and the indoor pool, but at least one repeat guest had a severe cleanliness/maintenance experience that soured their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 15:28

Property Description

Indulge in Cajun Comforts
Experience the charm of Cajun Country at Holiday Inn Opelousas, just minutes from downtown. Each cozy room features modern amenities and a touch of Southern hospitality.

Relax and Rejuvenate
Take a dip in the indoor pool, break a sweat in the well-equipped gym, or catch up on work at the business center. Our hotel ensures a seamless blend of leisure and productivity during your stay.

Savor Cajun Delights
Treat your taste buds to authentic Cajun cuisine at Cafe 5696, complemented by refreshing cocktails. Immerse yourself in the flavors of Louisiana without leaving the comfort of the hotel.

Book your stay now and immerse yourself in the vibrant culture of Opelousas at Holiday Inn.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LFT

Location

Guest Reviews

8.9
Based on 250 reviews
Cleanliness: 4
Service: 10
Location: 10
Room Quality: 8.8
Amenities: 10
Value for Money: 8.9
Food and Beverage: 9.5
Overall Experience: 10
C
Charnell • solo_traveller • us
10
2026-10-22 • via Nuitee
B
Bennie • family_with_children • us
8
2026-09-01 • via Nuitee
A
Aubryn • solo_traveller • us
5
Pros:

Comfortable bed

Cons:

The room smelled like smoke

2026-08-23 • via Nuitee
J
Joe • couple • us
8
Pros:

did not use

Cons:

full restaurant service not available

2026-08-17 • via Nuitee
C
Culture29206969172 • Family
4
Roaches in my room
Pros:

I’ve stayed at this hotel multiple times. My most recent stay was problematic. I stayed in room 306. When I first walked in the mini fridge was leaking. i sent a note to their system. Then I went to the bathroom later that evening and there was a roach in the bathroom. I went down to the front desk and the front desk man came up and killed one. Apparently he didn’t note it anywhere He also put a towel under the refrigerator. That night I killed three more roaches and saw that the paint was peeling off the wall in a large chunk seemingly from water damage. The following night I killed 5 more. The last night I asked to be moved and the front desk person was very apologetic and moved me.The morning of my check out, unknown to the front desk person and maintenance person working they spoke badly about me in front of my mother saying i was just looking for a discount and the roaches were only outside of my room. I had tried so hard to be accommodating because I had stayed at this location so many times. I never requested a discount. Neither of the two talking about me were involved in what had happened. I did not ask for nor receive any discount at all. The behavior was entirely unacceptable. After at least 5 stays at this location, I won’t be back.

2026-07-26 • via Tripadvisor
J
João • solo_traveller • br
9
2026-07-13 • via Nuitee
J
James • solo_traveller • us
7
2026-06-16 • via Nuitee
M
Mirco • family_with_children • ch
8
2026-06-09 • via Nuitee
J
Jose • solo_traveller • us
9
2026-06-08 • via Nuitee
E
Edwards • family_with_children • us
8
It was better than expected. Would recommend.
Pros:

Was good. Needs a little more variety.

Cons:

Couldn't get the temp right. The refrigerator didn't work right. Low flow with toilet.

2026-05-27 • via Nuitee
M
Martika • couple • us
8
Pros:

That the hotel looked fresh and the furniture was in good condition. The bathroom was clean.

Cons:

My bed creaked when I moved and there were some rust stains in the shower (room 210). The coffee machine grinds were not empty often enough so I could not get coffee in the mornings.

2026-05-25 • via Nuitee
K
Keena • solo_traveller • us
8
I would definitely stay again and enjoyed the stay.
Pros:

I loved having a clean, peaceful room. I loved the indoor pool. Staff were friendly, always greeting us as we entered the lobby and explained what I needed to know about the facilities well.

Cons:

I had no complaints.

2026-05-19 • via Nuitee
M
Mary • solo_traveller • us
10
2026-05-16 • via Nuitee
M
Mack • couple • us
8
The key access did not work after second use…. the wait to gain entrance access was too long of a wait around midnight i
Pros:

The location was convenient to the interstate. Adequate parking.

Cons:

Poor key access.

2026-05-10 • via Nuitee
Z
Zanca • solo_traveller • us
1
Don’t want to go back to Opelousas
Pros:

The room was great

Cons:

My vehicle was robbed over night and no video cameras were pointed where perpetrators could be seen. For warning don’t park on the side by the Tonys manufacturing office

2026-05-02 • via Nuitee
G
Gayle • couple • us
8
2026-05-02 • via Nuitee
K
Karen • solo_traveller • us
10
2026-04-28 • via Nuitee
F
Ford • family_with_children • us
10
2026-04-19 • via Nuitee
L
Lawanda • family_with_children • us
10
2026-03-16 • via Nuitee
J
James • couple • us
10
2026-03-10 • via Nuitee