Playa Azul Cozumel

Hotels
9 (644 reviews)
Carretera a San Juan Km 4, Zona Hotelera Norte , Cozumel , mx

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Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Beautiful location
Cons:
Cleanliness issues
Limited amenities

Categories

Cleanliness
8.5
The hotel requires renovations, particularly in the bathroom.
Service
9.5
General sentiment of friendly and helpful staff.
Location
9.5
Excellent access to the beach and quiet surroundings.
Room Quality
9
Rooms are spacious with scenic views; some humidity reported.
Amenities
8.5
Limited in some facilities like laundry and snorkeling equipment.
Value for Money
9
Prices may not accurately reflect the quality of all services.
Food and Beverage
8.5
Breakfast is average; some reviews indicate room for improvement.
Overall Experience
9.5
Guests generally enjoyed their stays and appreciated the natural beauty.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:10

Property Description

Beach-front Paradise in Cozumel

Luxurious Accommodations: Enjoy stunning views of the Caribbean Sea from your private balcony in our rooms equipped with satellite TV and free Wi-Fi.

Golf and Relaxation: Play unlimited golf with complimentary green fees at our on-site golf course. After a day of activities, unwind at our full-service Cozumel Hotel Spa.

Culinary Delights: Indulge in a delicious breakfast buffet at Palma Azul Restaurant and savor a light menu and drinks at La Palapa Snack Bar by the beach.

Experience the beauty of Cozumel at Playa Azul Hotel, just a short distance from popular attractions. Book now for an unforgettable stay!

Important information:

Please note that there is a surcharge of USD 3 per person per night for the bellboy service and USD 1.50 per person per night for the chambermaid service. These obligatory surcharges are not included in room rates and will charged at the hotel.

As of January 1, 2019, the State Congress established an Environmental Recovery Fee of $24.18 pesos ($1.25 usd) per room, per night. Hotel will charge this fee upon check out.

Please note that golf cart rental is not included and is available at an extra daily cost.

There are cribs available, upon requestIn the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CZM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. No extra charges.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    Children from 7 years old to 12 years old stay for US$35 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 644 reviews
Cleanliness: 8.5
Service: 9.5
Location: 9.5
Room Quality: 9
Amenities: 8.5
Value for Money: 9
Food and Beverage: 8.5
Overall Experience: 9.5
E
Eva • couple • sk
10
Amazing stay!
Pros:

The hotel is very well organized and the services are on high level. Our checkin was smooth and from receptionist we got detail info about everything. Before checkout date we got reminder in paper form. The hotel beach is perfect, we were snorkeling there and saw many various fish in the sea. On breakfast were plenty of food options. Our room was clean with good equipment. When we came there, our beds and bathroom were decorated with real flowers. In the bar was each day from 5-7 pm happy hour.
I really recommend this hotel!

Cons:

The Wi-Fi didnt work sometimes.

2026-06-03 • via Nuitee
P
Patty Her • solo_traveller • mx
9
Pros:

El desayuno variado y rico, realmente superó mis expectativas, las habitaciones limpias y cómodas.

Cons:

El precio del restaurante para comer o cenar, se me hizo caro vs lo que ofrece.

2026-06-02 • via Nuitee
C
Camilla • extended_group • us
8
Will definitely go back!
Pros:

Great location and layout, clean and large rooms. Nice pool ocean front. Very good breakfast.

Cons:

The food was not that good and the bar drinks were unusual in taste. Very poor bar service.

2026-06-01 • via Nuitee
C
Carsten • solo_traveller • de
9
2026-05-30 • via Nuitee
B
Becky • couple • us
9
2026-05-29 • via Nuitee
K
Karine • solo_traveller • fr
10
Agréablement surprise
Pros:

Pieds dans l’eau et bien aménagé

2026-05-22 • via Nuitee
I
Ilaria • couple • it
9
COZUMEL indimenticabile
Pros:

bellissimo hotel direttamente sulla spiaggia.
tutto davvero eccellente, forse ha qualche anno di troppo, e per queto non posso per correttezza dare il punteggio pieno; ma se cercate la posizione, questo è davvero il TOP

Cons:

-

2026-05-22 • via Nuitee
E
Enrique • couple • mx
9
2026-05-18 • via Nuitee
M
Monique • couple • nl
9
2026-05-17 • via Nuitee
D
daniel • couple • ar
8
Hotel pintoresco
Pros:

El hotel es antiguo pero está impecable, pude hacer snorkel a metros y ver muchos peces y hasta una estrella de mar

Cons:

El personal muy poco amable , sobre todo la gente del restaurante

2026-05-17 • via Nuitee
L
Linda • solo_traveller • us
10
2026-05-15 • via Nuitee
C
Claudia • extended_group • mx
7
2026-05-13 • via Nuitee
B
benoit • solo_traveller • be
8
Pros:

Sublime endroit surtout pour le snorkeling,la plage est superbe. L endroit est calme et magnifique, pas de grosses fiesta. les installations extérieures sont top, five club juste a côté de l hôtel très pratique si vous souhaitez fdes sorties plongées pu snorkeling depuis l hotel.

Cons:

Le restaurant était bon mais sans plus, La chambre 109 au rez de chaussée était très humide, les draps étaient constamment moites, même en respectant les consignes de l'hotel (clim, fenetre fermée). Sdb pas hyper pratique.

2026-05-11 • via Nuitee
A
aure cejudo • family_with_children • fr
8
Tres agreable
Pros:

Nous cherchions un logement pad trop près du ferry pour la tranquillité....et nous avons été satisfait de l emplacement

Cons:

Seul petit bémol : la plage est rocailleuse et donc attention au pied.

2026-05-11 • via Nuitee
S
Sébastien • extended_group • ca
8
2026-05-10 • via Nuitee
M
Martina • couple • de
10
Sehr gutes Preis Leistungsverhältnis! :-) Kommen gerne wieder
Pros:

Gute Lage wenn man es ruhiger möchte
Perfekter Strandzugang, man kann super schnorcheln
Sehr nettes Bar Personal, gute Drinks
Wir hatten eine Suite und daher ein riesiges Zimmer was sehr gepflegt und etwas ,,moderner‘‘ war. Hatten einen tollen Blick aufs Meer.
Frühstück war sehr lecker, gute Auswahl
Gepflegte Anlage !

Cons:

An sich alles super, man muss nur wissen dass man dort vom Hotel nur mit dem Taxi wegkommt (ca 8€ mit Trinkgeld) gibt 2 Restaurants in direkter Nähe jedoch eher teurer

2026-05-10 • via Nuitee
S
Sandra • couple • es
10
Everything was fine.
Pros:

Beautiful spot for snorkelling.

Cons:

Far away from the city centre. Not too much to do around, very few restaurants, a bit boring in general.

2026-05-08 • via Nuitee
Y
Yosuke • couple • jp
8
2026-05-07 • via Nuitee
M
Mauricio • couple • co
10
Para descansar lo mejor de lo mejor
Pros:

Súper limpio y muy atentos las playas ❤️

Cons:

Los comensales son muy parcos con los comentarios a mejorar

2026-05-07 • via Nuitee
M
Meagan • solo_traveller • us
10
Pros:

Everything. This hotel is more north on the island but a short drive from the main town. The location right on the beach was stunning, plenty of beach chairs to relax in and you can easily get right in the ocean. We brought our own snorkel equipment and we snorkeled everyday. We saw many fish, a starfish one day and plenty of sting rays. There is a beach bar if you want to indulge and they do have a happy hour. Breakfast was plentiful and delicious every morning with lots of options. The spa was absolutely amazing as well, we booked a couples massage and were not disappointed. It was one of the best massages I've had in my life truly. We had a suite room with a Jacuzzi on our balcony which we were able to enjoy every night to the sounds of the ocean. They provided bath salts and bubbles for the Jacuzzi as well. The room was very clean. It looked like every room had an ocean view though no matter where you are. You get 2 regular size water bottles free when they clean your room everyday, and if you skip housekeeping you can go to the front and give them your room # and they will still give you the waters if you as, you can also ask to exchange towels there if you need it, they will bring to your room. All of the staff were polite and accommodating. We rented a car and there was plenty of parking available. What we enjoyed was the easy ocean access and the smaller hotel relaxing vibes. There is a pool, we didn't use it but it looked clean. Every morning staff cleans the pool and the beach. The hotel food for lunch and dinner is ok but feel free to explore around the area for food. The lobster house and the original lobster house are across the street (we preferred just the lobster house). La Monina is a nice place a very short drive to the south with great outdoor seating for sunset views. Overall, Playa Azul is a special find and now I understand why people go back every year. I hope we can visit again soon.

2026-05-04 • via Nuitee