Hilton Garden Inn Fairfax

Hotels
Hilton Garden Inn
9 (291 reviews)
3950 Fair Ridge Drive , Fairfax , us

Free
Children allowed
Pets allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Clean and comfortable rooms
Cons:
Slow service at times
Maintenance issues with rooms

Categories

Cleanliness
8.66
The hotel is generally clean but some issues were noted with room maintenance.
Service
9.13
Staff was polite but there were instances of poor responsiveness and lack of service during peak times.
Location
10
Great location near shopping and attractions, easily accessible.
Room Quality
8.67
Rooms were comfortable but there were issues with the AC and some room maintenance.
Amenities
8.62
Basic amenities present, but some aspects like the pool cleanliness were questionable.
Value for Money
9.15
Rates seem high compared to the quality of service and issues experienced.
Food and Beverage
8.61
Breakfast offered was decent but staff service during this time was lacking.
Overall Experience
9.16
Despite the issues, guests generally enjoyed their stay and would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 23:57

Property Description

Convenient Location
Situated near major motorways, the Hilton Garden Inn Fairfax offers easy access to Washington, D.C. and surrounding attractions. The hotel is a short drive from Washington Dulles International Airport and provides free shuttle service within a 3-mile radius, making travel convenient for guests.

Free Amenities
Guests can enjoy complimentary perks such as wireless internet, in-room refrigerators, and microwaves, enhancing their stay at the Fairfax Hilton Garden Inn. Whether for work or leisure, these amenities add value to every guest experience.

On-Site Dining and Convenience
With an on-site restaurant serving meals throughout the day and a 24-hour convenience store, guests can satisfy their cravings without leaving the hotel premises. This feature ensures that guests have access to food and essentials at any time during their stay.

Book your stay at the Hilton Garden Inn Fairfax today and experience convenience, comfort, and exceptional service.

Important information:

Please note that the shuttle service to the Vienna Metro station, Fair Oaks Mall and other area attractions departs daily at 9am and 10am (with an additional departure at 12 noon on Saturday and Sunday) and offers pick-up times at 4:30pm and 7pm.

Guest must be 21 years of age to check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: IAD

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9
Based on 291 reviews
Cleanliness: 8.66
Service: 9.13
Location: 10
Room Quality: 8.67
Amenities: 8.62
Value for Money: 9.15
Food and Beverage: 8.61
Overall Experience: 9.16
C
Carolina solo_traveller us
8
2026-01-28 via Nuitee
T
Tangela family_with_children us
9
Really enjoyed the stay will definitely return.
Pros:

Na

2026-01-19 via Nuitee
C
Carnell solo_traveller us
8
The customer service was great, and highly recommend the hotel to stay while in VA metro area.
Pros:

I’ve stayed at this hotel and location multiple times. The service and staff have been very good. I would highly recommend.

Cons:

Parking, perhaps have big trucks to park in back where most space.

2026-01-19 via Nuitee
K
Kimberly extended_group us
10
Enjoyed the stay
Pros:

Location

Cons:

Nothing

2026-01-19 via Nuitee
I
Isabelle family_with_children fr
5
Bof
Pros:

La grandeur de la chambre

Cons:

Pas de produit d accueil dans la salle de bain
Pas de pression d eau dans la douche
Chambre pas faite tous les jours
Et la dame a l accueil désagréable et pas aimable

2026-01-19 via Nuitee
family_with_children us
2
Cons:

Room doors safety lock broke and could not get in room. No staff to help and front desk had no answers. Overthe place was fine but took over 2 hours for someone to give us a tool to get ourselves into room. I should have just kicked the door in and let your peoptfix your problems

2025-12-12 via Nuitee
I
Isabel Rojas Saavedra extended_group us
8
2025-12-08 via Nuitee
J
Janet couple us
9
2025-12-08 via Nuitee
M
Melinda family_with_children us
8
Nice and clean and the bed was cozy!
Pros:

I thought the breakfast was yummy. It was amazing seeing an Indian family in the lobby with all of their beautiful wedding garb on.
One of a front desk staff, a lady, upon check in was awfully quiet to hear. But polite.
It was costly but I know I also booked it rather late and it appeared there was a lot going on in the area over that weekend.

Cons:

Bottle water in the room for $3 each unless one signed up for something? That was disappointing. And I know this ages me but I miss the good old days when newspapers were shoved under the doors of the rooms. Maybe they aren't even in print anymore.

2025-10-27 via Nuitee
W
Wray family_with_children us
7
2025-10-19 via Nuitee
O
Osamah couple sa
8
المكان جيد
Pros:

الموقع والمواقف المجانيه

Cons:

بوفيه الإفطار لم يكون متنوع وعند طلب اشياء اخرى كانت مبالغه في السعر

2025-10-19 via Nuitee
L
ladyamandamay Solo travel Alexandria, Virginia
10
Great hotel at a great price
Pros:

I stayed here for eight days in September while I waited to move. The staff were all extremely helpful, the place clean and well kept. I enjoyed that the room was updated and comfortable. I slept well every night and noise wasn’t an issue. I used the laundry facilities while I was there and that was a great bonus. I also ate at the restaurant a couple times and felt it was worth the cost. If you’re looking for a great hotel at a great price, this one will fit the bill.

2025-10-18 via Tripadvisor
J
Justine
6
Pros:

We usually try to stay in non chain hotel/motels. I was surprised how just average the Hilton was. Communication wasn't great: hotels .com said housekeeping and when the room wasn't cleaned, the front desk stated we needed to ask for trash removal etc . Mini refrigerator and coffee station were fine . A few small ants living in the bathroom.
5 stars for the little restaurant though. Breakfast was really well cooked and delicious .
We'll be trying a different hotel next trip .

2025-10-08 via Nuitee
M
Michael
2
Pros:

Had a medical emergency so was unable to travel and literally the morning after the cancellation window I requested an exception through Hotels.com to the hotel given the circumstances. They would not budge. I did not actually stay at the hotel but would not be able to recommend them given their inability to be lenient with their customers.

2025-10-07 via Nuitee
F
Freddy
6
Pros:

Airport shuttle is listed on the amenities but nowhere to be found on the property. Misleading information. I had to spend over $60 for Uber back and forth to the airport. No assistance with luggage on the property. Had to carry all the luggage myself upstairs to my room.

2025-10-07 via Nuitee
D
Dana
10
Pros:

Really great place to stay super dog friendly and very clean! Staff are really nice.

2025-10-06 via Nuitee
A
Andrew couple us
7
Good
Pros:

Fast and quick checkin, clean room

Cons:

Had handicap accessible room for a seat in the shower and it was coming out of the wall

2025-10-04 via Nuitee
J
Jordan couple dk
6
The name is premium but the experience is far from it.
Pros:

The pool. For some reason no one ever used it besides us.

Cons:

Get ready to be disrespected by the breakfast staff. The workers will never say good morning or welcome but they will stare at their computers like they are air traffic controllers (or more likely solitaire players). Also, no coffee or tea after breakfast is rough. Zero effort to provide any semblance of luxury.

2025-10-02 via Nuitee
S
Shena family
8
Pros:

We were totally ignored upon arrival! Staff member didn’t even wave and knowledge us.

House keeping was loud in the hallway at 9:30 the next morning. Started vacuuming in room beside us. Kept hitting the wall with the vacuum. Uugghhh!!!

Young lady at the bar area was extremely nice and engaging!! After leaving, I called back after realizing I left a few items in the refrigerator. Young man at front desk was very pleasant and even went back to room to collect items for me.

2025-10-01 via Nuitee
D
Deborah
6
Pros:

Pillows and bed are uncomfortable!!

2025-09-29 via Nuitee