Crystal Inn Hotel & Suites - Great Falls

Hotels
8.8 (973 reviews)
3701 31st Street Southwest , Great Falls , US
+1 406-727-7788

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Room cleanliness issues
Bedding comfort

Categories

Cleanliness
8.18
Though many reviews mention cleanliness positively, a few comments indicated areas for improvement.
Service
9.15
Numerous reviews highlight friendly and helpful staff.
Location
9.19
Several reviews mention great location near freeways and away from downtown noise.
Room Quality
8.64
Rooms were generally described as good, though some mentioned issues with bedding.
Amenities
8.67
Facilities like the pool and breakfast were frequently mentioned as good.
Value for Money
8.63
Reviews frequently noted affordability for the quality of stay.
Food and Beverage
8.98
Breakfast was described as fantastic compared to most hotels.
Overall Experience
8.95
Overall sentiment was very positive with many guests expressing satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 13:54

Property Description

Convenient Location
Situated just off Interstate 15 in Great Falls, Montana, Crystal Inn Hotel & Suites offers easy access to the airport and nearby attractions.

Comfortable Accommodations
Guests can relax in rooms featuring modern amenities such as free Wi-Fi, a microwave, refrigerator, and a 32-inch cable TV. The soft color palette and coffee-making facilities add a cozy touch to the stay.

Great Facilities
Enjoy a refreshing dip in the indoor pool, kickstart your day with a hot breakfast buffet, and stay active at the fitness center. The hotel also provides a business center, 24-hour reception, and vending machines for added convenience.

Experience comfort and convenience at Crystal Inn Hotel & Suites - Great Falls. Book your stay now for a memorable visit.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GTF

Location

Guest Reviews

8.8
Based on 973 reviews
Cleanliness: 8.18
Service: 9.15
Location: 9.19
Room Quality: 8.64
Amenities: 8.67
Value for Money: 8.63
Food and Beverage: 8.98
Overall Experience: 8.95
S
Stanley • solo_traveller • us
10
Civilization
Pros:

After 5 nights in the wilderness this room was amazing.

Cons:

Plenty of hot water.

2026-11-02 • via Nuitee
E
Echo • solo_traveller • us
10
Pros:

Always clean, comfortable and a shuttle to the airport. Big, comfy rooms. Super friendly, helpful staff!!

2026-11-01 • via Nuitee
C
Cornelis • family_with_children • nl
8
2026-10-26 • via Nuitee
G
Garnet • couple • ca
6
2026-10-21 • via Nuitee
J
Jennifer • family_with_children • us
7
Pros:

Pool was amazing. Breakfast had lots of different options.

Cons:

The bed was horrible, woke up with a bad back ache.

Dinning area was ok except for all the tables were dirty.

2026-10-19 • via Nuitee
K
Kristina • family_with_children • us
8
Pros:

Location was perfect for getting to the airport for an early morning flight. Appreciated the fact that they had a free shuttle to the airport.

2026-10-17 • via Nuitee
J
Joshewa • family_with_children • us
10
Best place to stay in Great Falls
Pros:

The Manager Sue was amazing very friendly,funny and knew all the best places to eat

Cons:

There was nothing I didn't like

2026-10-16 • via Nuitee
D
David • family_with_children • us
10
Great hotel - repeat customer
Pros:

Clean and staff was awesome

2026-10-13 • via Nuitee
K
Kruger • solo_traveller • us
10
I always stay when coming thru Great Falls, like the location
Pros:

Like the location

Cons:

Nothing

2026-10-10 • via Nuitee
M
Mary Beth • extended_group • us
10
Exceptional
Pros:

Exceptional staff and facilities.

Cons:

Nothing, great stay!!

2026-10-08 • via Nuitee
N
Naomi • couple • us
10
Great stay
Pros:

Love the property. Room nice and clean. Easy parking. Breakfast great

2026-09-17 • via Nuitee
S
Sydne • solo_traveller • us
10
2026-09-15 • via Nuitee
N
Nace • solo_traveller • us
10
A great spot to rest for the night!
Pros:

The hotel was very clean and comfortable. I met at least 5 of the staff and they are some of the kindest people.

Cons:

I had no dislikes.

2026-09-15 • via Nuitee
A
Andreas • solo_traveller • ca
8
2026-09-14 • via Nuitee
D
Donald • couple • us
8
Good stay for the night
Pros:

Clean

Cons:

Room smelled a little musty.

2026-09-13 • via Nuitee
J
Janelle • couple • us
1
2026-09-11 • via Nuitee
P
philippe • solo_traveller • fr
9
2026-09-05 • via Nuitee
T
Tidd • solo_traveller • us
5
Pros:

Staff was friendly

Cons:

The cleanliness of the hotel. The pool was small and the water was gross. It was very irritating to your skin.

2026-09-01 • via Nuitee
S
Shailee • family_with_children • us
8
2026-08-31 • via Nuitee
Z
Zara • family_with_children • us
7
Overall it was good. The breakfast improved when there were more people staying at the hotel.
Pros:

The cleanliness of the pool and hot tub area. The friendliness of Alice at breakfast.

Cons:

The day my room was to be cleaned, it wasn't.
It's far from town.

2026-08-29 • via Nuitee