Crystal Inn Hotel & Suites - Great Falls

Hotels
8.8 (914 reviews)
3701 31st Street Southwest , Great Falls , us

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Free
Children allowed
Pets allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Lift / Elevator
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Room cleanliness issues
Bedding comfort

Categories

Cleanliness
8.18
Though many reviews mention cleanliness positively, a few comments indicated areas for improvement.
Service
9.15
Numerous reviews highlight friendly and helpful staff.
Location
9.19
Several reviews mention great location near freeways and away from downtown noise.
Room Quality
8.64
Rooms were generally described as good, though some mentioned issues with bedding.
Amenities
8.67
Facilities like the pool and breakfast were frequently mentioned as good.
Value for Money
8.63
Reviews frequently noted affordability for the quality of stay.
Food and Beverage
8.98
Breakfast was described as fantastic compared to most hotels.
Overall Experience
8.95
Overall sentiment was very positive with many guests expressing satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 13:54

Property Description

Convenient Location
Situated just off Interstate 15 in Great Falls, Montana, Crystal Inn Hotel & Suites offers easy access to the airport and nearby attractions.

Comfortable Accommodations
Guests can relax in rooms featuring modern amenities such as free Wi-Fi, a microwave, refrigerator, and a 32-inch cable TV. The soft color palette and coffee-making facilities add a cozy touch to the stay.

Great Facilities
Enjoy a refreshing dip in the indoor pool, kickstart your day with a hot breakfast buffet, and stay active at the fitness center. The hotel also provides a business center, 24-hour reception, and vending machines for added convenience.

Experience comfort and convenience at Crystal Inn Hotel & Suites - Great Falls. Book your stay now for a memorable visit.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GTF

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    Wired internet is available in public areas and is free of charge.

  • Parking

    Free public parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$10 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 914 reviews
Cleanliness: 8.18
Service: 9.15
Location: 9.19
Room Quality: 8.64
Amenities: 8.67
Value for Money: 8.63
Food and Beverage: 8.98
Overall Experience: 8.95
A
Arlene • solo_traveller • ca
10
2026-04-30 • via Nuitee
W
Wendy • couple • ca
7
2026-04-28 • via Nuitee
• extended_group • us
9
2026-04-27 • via Nuitee
P
Peter • couple • ca
8
2026-04-26 • via Nuitee
R
Rudester77 • couple • us
10
Great hotel, affordable rates on a jacuzzi tub room. Early check in & late check out comparatively.
Pros:

The front desk associate was very friendly and helpful. The breakfast was yummy with good options and a very friendly staff person greeted us and took care of us while we ate in the dining room. The room was pretty clean and the bed was more comfortable than most hotel/motel room beds. The large jet tub in our room was amazing and at a really affordable rate. The vending machine for soda was only a dollar per soda which was nice and they offer fresh coffee 24/7.

Cons:

The furniture in the main room wasn't comfortable to lounge in and the TVs in both rooms had an issue with the volume, it was hard to hear without max volume. The heat was on in both rooms and set to 70 degrees. This is at a 3 pm check in when it was over 80 degrees outside. It was so hot in the rooms!!!

2026-04-23 • via Nuitee
B
Bonnie • couple • us
10
2026-04-20 • via Nuitee
W
Wagner • family_with_children • us
10
Pros:

Clean and quiet

2026-04-20 • via Nuitee
D
Diana • couple • ca
8
2026-04-18 • via Nuitee
L
Larry • couple • ca
10
One of better hotels we have stayed in for the price.
Pros:

Friendly staff at check in, bright and clean room. Excellent breakfast.

2026-04-16 • via Nuitee
J
JAKE • family_with_children • ca
10
2026-04-13 • via Nuitee
M
Myrna • couple • ca
10
We had a great stay and will return again.
Pros:

Perfect location

2026-04-08 • via Nuitee
E
Echo • family_with_children • us
10
2026-04-07 • via Nuitee
C
Chris • family_with_children • ca
7
Pros:

Clean really friendly staff

Cons:

The cinder block pillows were horrible

2026-03-24 • via Nuitee
B
Brandon • family_with_children • us
8
2026-03-22 • via Nuitee
S
Susan • couple • ca
9
2026-03-10 • via Nuitee
R
Richard • family_with_children • us
8
Pros:

Nice clean facility.

Cons:

Nothing

2026-03-09 • via Nuitee
D
Danielle • family_with_children • ca
7
2026-02-13 • via Nuitee
A
Aaron • solo_traveller • us
7
2026-02-08 • via Nuitee
J
Janice • couple • ca
9
Pros:

Clean comfy rooms
Amazing breakfast and a wonderful lady who kept breakfast room clean. She was friendly and pleasant. She made the stay exceptional.

Cons:

70$ pet fee on top of our 160$ room.

2026-01-31 • via Nuitee
B
Bonnie • couple • us
10
Worth the price!
Pros:

All the staff that we met were friendly.
Also the breakfast area was clean and plentiful.

Cons:

It was a little loud at night from other customers running around.

2026-01-28 • via Nuitee