Crystal Inn Hotel & Suites - Great Falls

Hotels
8.8 (968 reviews)
3701 31st Street Southwest , Great Falls , us
+1 406-727-7788

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Room cleanliness issues
Bedding comfort

Categories

Cleanliness
8.18
Though many reviews mention cleanliness positively, a few comments indicated areas for improvement.
Service
9.15
Numerous reviews highlight friendly and helpful staff.
Location
9.19
Several reviews mention great location near freeways and away from downtown noise.
Room Quality
8.64
Rooms were generally described as good, though some mentioned issues with bedding.
Amenities
8.67
Facilities like the pool and breakfast were frequently mentioned as good.
Value for Money
8.63
Reviews frequently noted affordability for the quality of stay.
Food and Beverage
8.98
Breakfast was described as fantastic compared to most hotels.
Overall Experience
8.95
Overall sentiment was very positive with many guests expressing satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 13:54

Property Description

Convenient Location
Situated just off Interstate 15 in Great Falls, Montana, Crystal Inn Hotel & Suites offers easy access to the airport and nearby attractions.

Comfortable Accommodations
Guests can relax in rooms featuring modern amenities such as free Wi-Fi, a microwave, refrigerator, and a 32-inch cable TV. The soft color palette and coffee-making facilities add a cozy touch to the stay.

Great Facilities
Enjoy a refreshing dip in the indoor pool, kickstart your day with a hot breakfast buffet, and stay active at the fitness center. The hotel also provides a business center, 24-hour reception, and vending machines for added convenience.

Experience comfort and convenience at Crystal Inn Hotel & Suites - Great Falls. Book your stay now for a memorable visit.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GTF

Location

Guest Reviews

8.8
Based on 968 reviews
Cleanliness: 8.18
Service: 9.15
Location: 9.19
Room Quality: 8.64
Amenities: 8.67
Value for Money: 8.63
Food and Beverage: 8.98
Overall Experience: 8.95
K
Kai Wen • solo_traveller • tw
7
2026-08-17 • via Nuitee
P
Pat • solo_traveller • us
10
Pros:

Clean and comfortable room

2026-08-17 • via Nuitee
Y
Youngsuk • couple • kr
10
2026-08-15 • via Nuitee
Y
Youngsuk • couple • kr
10
2026-08-15 • via Nuitee
B
Bricito • couple • it
7
2026-08-12 • via Nuitee
D
David • family_with_children • us
10
Great stay for 4 days
Pros:

Hotel and room was clean and staff were super friendly.

2026-08-10 • via Nuitee
D
Doris Madeline • solo_traveller • us
10
Pros:

Everything 💯 💶 💯 💶 💯

2026-08-06 • via Nuitee
J
Jeanne • solo_traveller • us
10
2026-08-04 • via Nuitee
J
Jody • solo_traveller • us
9
Enjoyed the room, and I would come back.
Pros:

Staff were friendly and helpful. The bedroom was clean and laid out well. Shuttle service from the airport was quick and much appreciated. Being next to a Denny’s was helpful for a late arrival who did not have supper that night.

Cons:

Ran out of eggs at breakfast.

2026-08-03 • via Nuitee
D
Douglas • solo_traveller • us
10
Always choose Crystal Inn
Pros:

Great staff. Communication was great. Nice pool w/ great hours.

2026-08-02 • via Nuitee
W
Wagner • extended_group • us
8
Pros:

It’s convenient and close to the airport.

2026-08-02 • via Nuitee
S
Sally • couple • us
10
Very nice
Pros:

Clean

2026-07-24 • via Nuitee
E
Eric • family_with_children • us
10
2026-07-23 • via Nuitee
J
JoAnn • couple • us
8
Pros:

Great breakfast. Quiet even though it is by the airport.

2026-07-21 • via Nuitee
M
Marie • solo_traveller • us
10
2026-07-21 • via Nuitee
J
Jerry • couple • us
10
2026-07-16 • via Nuitee
H
Helen • couple • us
10
Clean, quiet, and comfortable! Great breakfast in the morning!
Pros:

Convenient to interstate.

Cons:

Nothing.

2026-07-16 • via Nuitee
M
Michalak • couple • us
3
Most likely will not stay there again.
Pros:

The breakfast was lacking everything was gone both days. The first day we didn't go early, the second day we went early still no hot foods left. Appears they don't refill anything.

Cons:

Better breakfast, keep trays filled with fresh cooked items. Even coffee creamer was out.

2026-07-09 • via Nuitee
D
Debra • extended_group • ca
9
very comfortable
Pros:

swimming pool

2026-07-08 • via Nuitee
R
Rhonda • couple • us
5
It was ok.
Pros:

Right off the freeway

Cons:

Parking was horrible. Room, while clean, looks dated.

2026-07-08 • via Nuitee