Ilunion Pio XII

Hotels
•
Ilunion Hotels
8.8 (13144 reviews)
Avenida de Pio XII, 77 , Madrid , es

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Attentive staff
Great location
Spacious rooms
Cons:
Cleanliness issues
Breakfast timing conflicts

Categories

Cleanliness
7.94
Several reviews highlighted issues with cleanliness, particularly in bathrooms.
Service
9.41
Multiple comments praised the kindness and attentiveness of the staff.
Location
9.45
Guests frequently noted the ideal location for both tourism and business purposes.
Room Quality
8.4
Rooms were generally spacious, but some reported issues with specific amenities.
Amenities
8.93
Amenities like breakfast and views were appreciated, although some specifics lacked.
Value for Money
9.39
Many guests felt they received good value for the price they paid.
Food and Beverage
7.94
Breakfast service was mentioned positively, but there were complaints about availability.
Overall Experience
8.91
General sentiment was positive, with many indicating they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 22:50

Property Description

Luxurious Design Hotel with Exceptional Amenities

Modern Comforts: Enjoy free Wi-Fi and a personalized pillow menu in the contemporary, air-conditioned rooms featuring satellite TV and a sleek private bathroom.

Accessibility and Inclusivity: Officially adapted for guests with reduced mobility, the hotel offers accessible rooms on request, catering to individuals with auditory and visual impairments.

Culinary Delights and Convenience: Indulge in a daily breakfast and diverse menus at the Pio XII’s restaurant, including options for celiacs and food intolerant guests. Complete your day with international cuisine and drinks at the hotel’s café-bar.

Immerse yourself in luxury at Ilunion Pio XII, where convenience meets comfort and inclusivity. Book now for an unforgettable stay!

Important information:

Please note that guests must present the credit card used to make the reservation on arrival. If you are not the owner of the credit card used to make the reservation, please contact the property in advance.

Pets allowed. Supplements apply per night. Guests must confirm that it is a pet reservation and call the hotel to check availability and ensure that the room has everything necessary. Pets are only allowed in the pet-friendly room "Pet Friendly Double Room". Pets are not allowed in the other types of rooms. Once in the establishment, guests will receive the access regulations, which they must read and agree.

Pet are allowed with a surcharge of 35 EUR per pet/night.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 18 per day.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.8
Based on 13144 reviews
Cleanliness: 7.94
Service: 9.41
Location: 9.45
Room Quality: 8.4
Amenities: 8.93
Value for Money: 9.39
Food and Beverage: 7.94
Overall Experience: 8.91
E
Emily • solo_traveller • es
8
Pros:

Me encantó que tuviera agua en la zona de afuera de las habitaciones para poder beber lo que quisiéramos.

Cons:

A lo mejor un poco el precio porque el coste era elevado (solo por poner una pega).

2026-05-08 • via Nuitee
S
Sandra • solo_traveller • es
10
2026-05-08 • via Nuitee
A
Alberto • family_with_children • ch
10
Acostumbro a alojarme en ILUNION y la verdad que este hotel en concreto ha superado mis expectativas
Pros:

Atención del personal en general. Muy atentos y profesionales en todo momento. Enhorabuena!

Cons:

Entrada recibidor del Hotel muy bien decorado y transmite comodidad.

2026-05-08 • via Nuitee
F
Felix • solo_traveller • es
8
2026-05-08 • via Nuitee
E
Eimear • solo_traveller • gb
7
Pros:

Great breakfast and very welcome supply of filtered and chilled drinking water on every floor

Cons:

Restaurant lacked atmosphere.

2026-05-08 • via Nuitee
M
Manuel • solo_traveller • pt
10
Pros:

Da simpatia dos funcionários
Da localização

Cons:

Da estrutura da cama

2026-05-08 • via Nuitee
J
Joel • couple • us
4
2026-05-07 • via Nuitee
C
Cinthia Maria • family_with_children • es
10
Amabilidad comodidad y confianza
Pros:

Nos encantó amabilidad comodidad y todo super bien

2026-05-07 • via Nuitee
M
margaret • couple • gb
10
The best Dog Friendly hotel in Dpain
Pros:

This is the best ‘ Dog friendly’ hotel I have ever stayed in in Spain.

Cons:

Nothing

2026-05-07 • via Nuitee
A
Alejandro • couple • pe
7
Pros:

seguridad

Cons:

Ubicación

2026-05-07 • via Nuitee
A
Altuzarra • extended_group • es
10
Hotel muy cómodo y agradable
Pros:

La amabilidad de todo el personal; la limpieza y la amplitud de la habitación

Cons:

Nada

2026-05-06 • via Nuitee
I
Ideler • solo_traveller • de
8
2026-05-06 • via Nuitee
M
MARI PINO • couple • es
8
Todo bien menos esa persona que la atención al cliente no la tiene clara.
Pros:

Las instalaciones

Cons:

El recepcionista que nos recibió fatal

2026-05-06 • via Nuitee
G
Gallego Ruiz • solo_traveller • es
8
Pros:

Las camas

Cons:

Que no había ni una máquina dispensadora para comprar

2026-05-06 • via Nuitee
N
NATALIA • family_with_children • es
10
Pros:

I really liked the hotel’s design and atmosphere. The rooms were very spacious, clean, and comfortable. The staff was friendly and welcoming throughout the stay. The location was also convenient, with easy access to the train station Chamartin (~20 min walking) and good connections to the city centre. The area itself was calm and quiet, which made the stay very relaxing. The hotel also had very good facilities overall.

Cons:

NA

2026-05-06 • via Nuitee
H
Harvey • solo_traveller • es
10
Good quality hotel
Pros:

Staff and quality of room and parking

Cons:

Not much going on nearby

2026-05-05 • via Nuitee
S
Silvio • solo_traveller • il
9
Pros:

Very good location, quiet neighborhood 35 min. by bus from Gran Vía, excelente breakfast, clean, nice staff.

Cons:

From 5 days stay, 1 full day the wifi didn't work properly, but for sure no hotels fault.

2026-05-05 • via Nuitee
I
Iličić • solo_traveller • hr
8
2026-05-05 • via Nuitee
F
Francisco • couple • cl
10
2026-05-05 • via Nuitee
M
Miguel • solo_traveller • nl
6
Pros:

De locatie, het eten (vooral ontbijt) en het personeel (erg vriendelijk en behulpzaam)

Cons:

De douche, het warme water en de mogelijkheden van het verbinden van de tv met je telefoon (netflix).

2026-05-05 • via Nuitee