Ilunion Pio XII

Hotels
Ilunion Hotels
8.8 (12644 reviews)
Avenida de Pio XII, 77 , Madrid , es

Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Attentive staff
Great location
Spacious rooms
Cons:
Cleanliness issues
Breakfast timing conflicts

Categories

Cleanliness
7.94
Several reviews highlighted issues with cleanliness, particularly in bathrooms.
Service
9.41
Multiple comments praised the kindness and attentiveness of the staff.
Location
9.45
Guests frequently noted the ideal location for both tourism and business purposes.
Room Quality
8.4
Rooms were generally spacious, but some reported issues with specific amenities.
Amenities
8.93
Amenities like breakfast and views were appreciated, although some specifics lacked.
Value for Money
9.39
Many guests felt they received good value for the price they paid.
Food and Beverage
7.94
Breakfast service was mentioned positively, but there were complaints about availability.
Overall Experience
8.91
General sentiment was positive, with many indicating they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 22:50

Property Description

Luxurious Design Hotel with Exceptional Amenities

Modern Comforts: Enjoy free Wi-Fi and a personalized pillow menu in the contemporary, air-conditioned rooms featuring satellite TV and a sleek private bathroom.

Accessibility and Inclusivity: Officially adapted for guests with reduced mobility, the hotel offers accessible rooms on request, catering to individuals with auditory and visual impairments.

Culinary Delights and Convenience: Indulge in a daily breakfast and diverse menus at the Pio XII’s restaurant, including options for celiacs and food intolerant guests. Complete your day with international cuisine and drinks at the hotel’s café-bar.

Immerse yourself in luxury at Ilunion Pio XII, where convenience meets comfort and inclusivity. Book now for an unforgettable stay!

Important information:

Please note that guests must present the credit card used to make the reservation on arrival. If you are not the owner of the credit card used to make the reservation, please contact the property in advance.

Pets allowed. Supplements apply per night. Guests must confirm that it is a pet reservation and call the hotel to check availability and ensure that the room has everything necessary. Pets are only allowed in the pet-friendly room "Pet Friendly Double Room". Pets are not allowed in the other types of rooms. Once in the establishment, guests will receive the access regulations, which they must read and agree.

Pet are allowed with a surcharge of 30 EUR per pet/night.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 18 per day.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.8
Based on 12644 reviews
Cleanliness: 7.94
Service: 9.41
Location: 9.45
Room Quality: 8.4
Amenities: 8.93
Value for Money: 9.39
Food and Beverage: 7.94
Overall Experience: 8.91
M
María couple es
8
Pros:

Ubicación

Cons:

Limpieza

2026-02-14 via Nuitee
B
Barbosa solo_traveller es
8
2026-02-14 via Nuitee
M
María couple es
7
2026-02-14 via Nuitee
A
Alina couple ro
9
2026-02-13 via Nuitee
H
hector solo_traveller es
10
2026-02-13 via Nuitee
E
Evelio solo_traveller es
8
.
Pros:

.

Cons:

.

2026-02-13 via Nuitee
G
GURPREET couple es
10
2026-02-13 via Nuitee
M
Mareco couple es
9
2026-02-12 via Nuitee
I
Ingrid extended_group es
6
Pros:

Todo muy organizado, el lugar limpio y perfecto para el clima.

Cons:

Creo que si trabajas cara atención al cliente debes de ser amable con todos, independientemente del estatus económico, social o lo que sea.

2026-02-12 via Nuitee
P
Pollyana family_with_children br
10
2026-02-12 via Nuitee
M
Monica solo_traveller es
10
Pros:

Personal muy amable

2026-02-12 via Nuitee
A
Alper couple tr
6
Bu fiyata eğer araçla seyahat edilmiyorsa daha merkezde ve daha donanımlı bir yer bulunabilir.
Pros:

Kahvaltısı yeterli ve güzeldi.

Cons:

Ancak araç için ekstra ücret alınması (18€/gün) biraz pahalı idi. Ayrıca terlik istediğimizde terlik yok cevabı da bu klasmandaki bir otel için komik ve garip. Odada ayrıca su yok, asansörün karşısında olan sebilden şişenizi ya da bardağınızı doldurarak su içebilirsiniz.

2026-02-12 via Nuitee
I
Iancu couple ro
10
2026-02-12 via Nuitee
E
Eric extended_group es
10
top
Pros:

El recepcionista Alejandro un crack, nos hizo estar super comodos y gozarnos la estancia

Cons:

La ubicacion estaba un poco lejos

2026-02-12 via Nuitee
K
Karen Michell couple es
10
2026-02-12 via Nuitee
C
cheller solo_traveller cz
8
2026-02-11 via Nuitee
Y
Yoandra couple es
8
2026-02-11 via Nuitee
M
Maria extended_group ca
5
2026-02-11 via Nuitee
A
AURELIA extended_group es
7
2026-02-11 via Nuitee
G
Gaudio couple br
8
2026-02-11 via Nuitee