Crowne Plaza London Kings Cross by IHG

Hotels
•
Crowne Plaza Hotels & Resorts
8 (7859 reviews)
1 Kings Cross Road , London , gb

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Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Helpful service
Cons:
Noisy rooms
Poor heating
Expensive for quality

Categories

Cleanliness
7
Some reviews mention clean rooms, but heating issues and the stale environment suggest improvements are needed.
Service
9.5
Multiple reviews highlight friendly, helpful staff, notably mentioning Aakifah and Vaishnav for outstanding service.
Location
9
Well-located near transport links, with good access to local amenities.
Room Quality
7.5
Mixed reviews on noise levels and air conditioning, with suggestions that rooms do not reflect a 4-star standard.
Amenities
8
Amenities such as restaurant options are noted positively, but breakfast quality is inconsistent.
Value for Money
6.5
The high price for the experience leads to a perception of poor value for money.
Food and Beverage
8
Restaurant food received positive mentions, especially for authenticity, but breakfast quality was criticized.
Overall Experience
8.5
Overall, the experience is positive due to helpful staff and good location, despite room quality issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 12:49

Property Description

Luxurious Accommodation
Crowne Plaza London Kings Cross offers elegant rooms with air conditioning, satellite TV, and modern amenities for a comfortable stay.

Convenient Location
Centrally located between the West End and the City of London, the hotel provides easy access to major attractions and transport hubs, including St Pancras Rail Station.

Superb Connectivity
With Wi-Fi available throughout the hotel and close proximity to three tube stations and a bus station, guests can explore the city with ease.

Experience the perfect blend of comfort and convenience at Crowne Plaza London Kings Cross. Book your stay now for a memorable experience!

Important information:

The pool and spa are currently closed until further notice

Please Note: Rates inclusive of dinner only include dinner for up to 2 adults. Children sharing room with adults will be charged extra for dinner at the hotel.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs GBP 32.50 per day.

Location

Property Video

Guest Reviews

8
Based on 7859 reviews
Cleanliness: 7
Service: 9.5
Location: 9
Room Quality: 7.5
Amenities: 8
Value for Money: 6.5
Food and Beverage: 8
Overall Experience: 8.5
B
Burcu • solo_traveller • tr
7
2026-05-17 • via Nuitee
S
svR8923FY • Family
8
Fine!
Pros:

The food was generally good. Nothing bad to say about the service, very friendly.

2026-05-16 • via Tripadvisor
S
Safari36387697450 • Family
8
Very good experience !
Pros:

Very nice hotel and the food and service was very nice to !

2026-05-16 • via Tripadvisor
7
744chrissyd • Family • New Ulm, Minnesota
10
Awesome stay!
Pros:

The fish and chips are awesome! We will be getting more tonight. The house salad was delicious! We ordered room service and it was delivered fast. AMMI is amazing! She greeted us with the biggest smile and placed our dinners for us. She said she would run back up to our room if we needed anything. Great customer service!

2026-05-16 • via Tripadvisor
T
Trek12326898508 • Family
10
Amazing
Pros:

Great staff and service. Very nice place. Loved Sylwia’s personality!!

2026-05-16 • via Tripadvisor
S
sharronm232 • Couples
8
Restaurant service
Pros:

Shiny @ the restaurant for breakfast , excellent service , Thankyou

2026-05-16 • via Tripadvisor
G
Giovanni • couple • it
8
ottimo
Pros:

Tutto

Cons:

niente

2026-05-16 • via Nuitee
M
Massimiliano • family_with_children • it
7
2026-05-16 • via Nuitee
L
luigi • couple • it
10
perfetta per londra con aeroporto luton
Pros:

posizione palestra pulizia colazione

Cons:

tutto ok

2026-05-16 • via Nuitee
T
Tina • solo_traveller • us
10
It was one night but quiet enough clean.
Pros:

Location

2026-05-16 • via Nuitee
N
Natalie • solo_traveller • gb
10
Amazing customer service and caring staff
Pros:

Outstanding customer service from the staff. From the minute we arrived to leaving. Fabulous team! Well done

2026-05-16 • via Nuitee
2
287mirjamv • Family
10
Very friendly en very delicious
Pros:

We had a delicious dinner and were served by Dee (and Ammie) , two very sweet girls. Dee also gave us some nice tips to visit the next day in London.

2026-05-15 • via Tripadvisor
P
Phillippa • solo_traveller • gb
8
Great room
Pros:

Large room

Cons:

Could not regulate shower temperature, water very hot. My shower cap was taken by the cleaning staff but no replacement provided.

2026-05-15 • via Nuitee
A
Audrey • family_with_children • fr
8
Hôtel que je conseille
Pros:

Très bon accueil, établissement de bonne qualité, bien situé, personnel aimable et professionnel, petit déjeuner varié et en bonne quantité, pas de problème de bruit alors que notre chambre était côté route.

Cons:

La moquette de la chambre mériterait un lavage

2026-05-15 • via Nuitee
J
Jenny • family_with_children • us
10
2026-05-15 • via Nuitee
P
Paulina • family_with_children • pl
10
2026-05-15 • via Nuitee
V
Volkan • family_with_children • ch
9
2026-05-15 • via Nuitee
L
Linda • extended_group • it
9
2026-05-15 • via Nuitee
N
nicole • family_with_children • fr
10
2026-05-14 • via Nuitee
S
Saba • family_with_children • gb
8
2026-05-14 • via Nuitee