Comfort Suites Auburn near I-69

Hotels
•
Comfort Suites
8.3 (220 reviews)
1137 West 15th Street , Auburn , US
+1 260-570-4529

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean, safe area
Comfortable bedding and rooms
Staff kind and helpful
Good breakfast
Great location near restaurants/tourist sites
Easy check-in and parking
Inviting lobby
Cons:
Mold in showers and musty/smelly rooms
Rooms not cleaned on arrival; dirty sheets/carpet
Low water pressure and lukewarm/not hot water
Outdated/small bathrooms
Empty toiletries and leftover guest items
Occasional curt front-desk staff and one unexpected extra charge

Categories

Cleanliness
3.5
Multiple reports of mold in showers, strong musty/dirty-foot odors, dirty sheets/carpet and rooms not cleaned on arrival — cleanliness is a clear weakness.
Service
10
Staff were frequently described as kind, helpful and apologetic (assisted with cleaning issues and solutions). One curt encounter was noted at check-in, but overall service interactions were positive and compensatory.
Location
10
Consistently praised: easy to find, close to restaurants and tourist attractions; location is a strong positive across reviews.
Room Quality
4
Rooms had recurring problems: musty/smelly odors, mold, broken bathtub stopper, dirty showers, low water pressure and some outdated/small bathrooms — room quality is below expectations.
Amenities
9.5
Breakfast repeatedly praised and parking/lobby described positively; minor issues noted (empty shampoo, old coffee pod), but overall amenities are strong.
Value for Money
9.5
Several guests mentioned good value and comfortable accommodations for the price; one guest reported an unexpected extra charge, but overall perceived value remains high.
Food and Beverage
10
Breakfast was repeatedly described as good; only a timing complaint (not open early enough) but overall food & beverage experience is very positive.
Overall Experience
9.9
Overall experience is positive due to excellent location, helpful staff and good breakfast, but significantly marred for some guests by cleanliness and room-related issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:14

Property Description

Luxurious Suites and Amenities
The Comfort Suites Auburn near I-69 hotel offers spacious suites with comfortable seating, premium TV channels, and convenient appliances like microwaves and refrigerators. Stay connected with multiple phone lines and stay charged with AC and USB outlets in every room.

Full-Service Amenities
Enjoy complimentary perks such as a daily newspaper, coffee, and local calls. Relax in the indoor pool, unwind in the whirlpool, and maintain your fitness routine in the well-equipped gym. Indulge in a delicious hot breakfast with various options, including a Grab & Go bag for early risers.

Ideal for Business and Leisure
Business travelers can take advantage of the business center, high-speed internet, and meeting room facilities. Explore nearby attractions like NATMUS and Amish Acres, and don't miss the annual Auburn Cord Duesenberg Festival. Experience the rich transportation heritage of DeKalb County through museums and local events.

To experience comfort and convenience in Auburn, book your stay at Comfort Suites Auburn near I-69 today.

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FWA

Location

Guest Reviews

8.3
Based on 220 reviews
Cleanliness: 3.5
Service: 10
Location: 10
Room Quality: 4
Amenities: 9.5
Value for Money: 9.5
Food and Beverage: 10
Overall Experience: 9.9
B
Brianna • family_with_children • us
10
2026-11-05 • via Nuitee
M
Michael • solo_traveller • us
9
Pros:

The area was clean, safe and hotel was nice and comfortable.

2026-10-13 • via Nuitee
A
Angel • family_with_children • us
10
Great Place To Stay!!!!!!
Pros:

Staff was so kind and helpful. Breakfast was good.

Cons:

Nothing

2026-10-10 • via Nuitee
F
Firer • couple • us
9
Very nice facility with comfortable room and good value
Pros:

Large suite room with sofa for sitting on something other than a bed. Comfortable bedding and beds. Close to tourist attractions, map to wide variety of nearby restaurants

Cons:

Staff on arrival was very curt (different staff when we departed was very congenial )

2026-08-10 • via Nuitee
V
Vanessa • solo_traveller • us
9
2026-08-09 • via Nuitee
B
Betty • solo_traveller • us
9
Pros:

Easy to find and close to restaurants

Cons:

Room was musky smelling

2026-07-18 • via Nuitee
R
Rozalin • solo_traveller • us
8
2026-07-16 • via Nuitee
L
Liana • couple • il
8
2026-07-15 • via Nuitee
A
Autumn • solo_traveller • us
8
2026-07-07 • via Nuitee
H
Hannah • family_with_children • us
4
Molded Shower, Smelly room
Pros:

The bathroom had mold in numerous locations around the shower areas. The stopper for the bathtub was broken and covered in mold. Staff did end up bringing a piece of rubber that could be placed over the drain to keep water from draining too quickly. My children sat in cold swimsuits for about 20 minutes while we waited on a solution for them to be able to take a bath. The room also smelled overwhelming with a smell of dirty feet upon entry.

Cons:

It could have not had an odor and be rid of mold in the bathroom. We asked if a different room was available, hopefully without a strong odor or mold, but was told there was no other room available.

2026-06-29 • via Nuitee
W
Whitney • solo_traveller • us
9
2026-06-23 • via Nuitee
S
Stephany • couple • us
10
2026-06-21 • via Nuitee
M
Marshall • family_with_children • us
10
Pros:

Easy check in, good location

2026-06-14 • via Nuitee
L
LaTeria • family_with_children • us
10
2026-06-08 • via Nuitee
B
Bette • family_with_children • us
10
2026-06-07 • via Nuitee
C
Charlie • solo_traveller • us
9
2026-06-06 • via Nuitee
M
Martha • family_with_children • us
1
Glad to be home.
Pros:

Breakfast war fine.

Cons:

Our room was not cleaned before our arrival. When we arrived at our assigned room, the door was open, the beds were made but the room was not clean. I went down to the desk and complained. Especial about the dirty toilet and the guy at the front desk came up and cleaned the toilet. The carpet was not vacuumed, the TV stand was sticky. The counter with the microwave was sticky. The bathroom mirror had splatters all over it, and the was an empty box of pastries on top of the light in the bathroom, plus the shower was not cleaned. To top it all off after I got back home they charged me an extra $150.00.

2026-06-05 • via Nuitee
A
Alison • couple • us
5
Overall ok.
Pros:

Great location east of access employees were friendly. Breakfast was good!

Cons:

Water didn’t get hot. The shower was dirty. There were like dirty fingerprints all over the shower. One of the sheets was dirty on the beds. There was large amounts of grated cheese and bacon in the carpet upon check-in. The guy at the front desk was super nice and apologized, but that was the extent. There were also belongings from the previous guest still in the room.

2026-05-31 • via Nuitee
L
Lynda • couple • us
5
It was what we needed
Cons:

Very LOW water pressure

2026-05-20 • via Nuitee
C
Cody • family_with_children • us
8
Pros:

Hotel lobby was clean and inviting. Breakfast was great. Parking lot was easy to navigate.

Cons:

Room had a musty smoking smell. Shampoo in room was empty. Water for shower was warm, but not hot. Found old coffee pod still in pot.

2026-05-18 • via Nuitee