InTown Suites Extended Stay Austin TX - Research Blvd

Hotels
5.9 (246 reviews)
12989 Research Boulevard , Jollyville , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Air conditioning
Lift / Elevator
Facilities for disabled guests
Wheelchair accessible
Paid WiFi
Self parking (surcharge)
Offsite parking discounted rates available
Fitness facilities (surcharge)
See all facilities

Review Highlights

Pros:
Friendly staff
Central location
Cons:
Dirty rooms
Poor maintenance
Missing kitchenware

Categories

Cleanliness
3.9
Numerous complaints about dirtiness and maintenance issues.
Service
8.4
Staff were generally mentioned as friendly, although there were some service delays.
Location
7.9
Location is convenient, with guests appreciating ease of access.
Room Quality
4.4
Rooms reported as old, poorly maintained, or with many issues.
Amenities
5.4
Many complaints about lack of basic kitchenware and issues with elevators.
Value for Money
6.4
Price was seen as fair by some, but many felt it did not match quality.
Food and Beverage
5.4
Limited information, but several mentions of missing kitchen items.
Overall Experience
5.4
Mixed feelings due to a variety of negative experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 15:31

Property Description

Convenient Location
InTown Suites Extended Stay Austin TX - Research Blvd is strategically situated near popular landmarks such as Moody Center and University of Texas at Austin, offering easy access to key destinations in Jollyville.

Modern Amenities
Experience comfort and convenience with air-conditioned rooms, a fitness centre, and well-equipped kitchens in every unit. Enjoy entertainment with flat-screen TVs and stay refreshed with fresh bed linen and towels provided.

Nearby Attractions
Explore nearby attractions like Texas Memorial Stadium, Austin Convention Center, and Frank Erwin Center - University of Texas, all within a short distance from the motel.

Ready to experience a comfortable and convenient stay in Jollyville? Book your room at InTown Suites Extended Stay Austin TX - Research Blvd now!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Please note that office hours vary. Guests who are scheduled to arrive after 19:00, or on a Sunday, should contact the property directly to arrange for check-in. For guests arriving after the office closes, room keys and paperwork will be left with the property's Courtesy Officer. Contact information for the Courtesy Officer is posted on the property office door.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AUS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and costs USD 2 per 24 hours.

Location

Guest Reviews

5.9
Based on 246 reviews
Cleanliness: 3.9
Service: 8.4
Location: 7.9
Room Quality: 4.4
Amenities: 5.4
Value for Money: 6.4
Food and Beverage: 5.4
Overall Experience: 5.4
M
Monica • couple • us
7
survived
Pros:

The prices were great

Cons:

The smell of mildew throughout the building

2026-01-25 • via Nuitee
S
Sydney Njoroge • couple • us
10
2026-01-20 • via Nuitee
S
Sydney Njoroge • couple • us
8
2026-01-20 • via Nuitee
S
Sydney Njoroge • couple • us
9
2026-01-20 • via Nuitee
K
Karen • couple • us
7
Was a nice place to stay for the price
Pros:

Central location, friendly staff, quiet

Cons:

There was no cutlery pots pans or anything to eat on

2026-01-20 • via Nuitee
M
Mawiyah • family_with_children • us
6
It was ok I want to see what kind of discount I receive after 30 days to see if it’s really worth it
Pros:

Solitude

Cons:

A lot of things are broken. And old

2026-01-20 • via Nuitee
I
Isabella • solo_traveller • us
1
Disgusting moldy walls… horrible staff… loud…. Tweaked nodding off in parking lot….. Roooms smelt disgusting
Pros:

Nothing

Cons:

Disgusting moldy walls… horrible staff… loud…. Tweaked nodding off in parking lot….. Roooms smelt disgusting

2026-01-19 • via Nuitee
B
Burns • couple • us
10
2026-01-16 • via Nuitee
S
Suzanne • solo_traveller • us
8
Stayed in a very nice refurbished room that the manager picked out for me. t was excellent!
Cons:

Hard to get at hotel. I overshort the road twice. Luckilty, I could backtrack through the businesses nearby.

2026-01-15 • via Nuitee
T
Troy • solo_traveller • us
1
Pros:

Good location. Easy to get in and out.

Cons:

Hallways were dim, room was not clean. Cabinet doors were hanging and not level, no shower curtain, toilet seat didn’t fit the toilet, walls were dingy. Room just had a dingy unclean feel to it.

2026-01-12 • via Nuitee
S
Sydney Njoroge • couple • us
6
2026-01-06 • via Nuitee
S
Sydney Njoroge • couple • us
4
2026-01-06 • via Nuitee
S
Sydney Njoroge • couple • us
4
2026-01-06 • via Nuitee
A
Allen • couple • us
6
2026-01-06 • via Nuitee
H
Hinojosa • couple • us
9
2026-01-04 • via Nuitee
O
Owens • couple • us
5
2026-01-03 • via Nuitee
S
Sydney Njoroge • couple • us
5
2026-01-02 • via Nuitee
S
Sydney Njoroge • couple • us
8
2026-01-02 • via Nuitee
L
Lucy • couple • us
10
2026-01-02 • via Nuitee
W
william • couple • us
9
2025-12-29 • via Nuitee