Residence Inn by Marriott West Orange

Hotels
•
Residence Inn
8.6 (404 reviews)
107 Prospect Avenue , West Orange , US
+1 973-669-4700

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious rooms
Good location
Nice amenities
Cons:
Cleanliness issues
Renovation disruptions
Disappointing breakfast

Categories

Cleanliness
7.93
Some issues were noted regarding cleanliness, including a fecal smell and run-down conditions.
Service
9.9
Numerous mentions of friendly and helpful staff, particularly Nikia's exemplary customer service.
Location
8.94
Multiple reviews praise the convenient location near key places.
Room Quality
8.39
Guests noted spacious rooms but also mentioned noise and some discomfort.
Amenities
8.42
Amenities available but many were closed due to renovations, causing disappointment.
Value for Money
8.88
General opinion suggests value for the size and amenities available.
Food and Beverage
7.43
Breakfast options disappointed some guests with lack of variety.
Overall Experience
8.9
Overall satisfaction with mentioned areas of concern balanced by positive aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 16:15

Property Description

Luxurious All-Suite Hotel
Experience comfort and convenience at Residence Inn West Orange, located just a short distance from Newark and Manhattan.

Indulge in Amenities
Take advantage of the indoor pool, fitness center, and complimentary Wi-Fi offered throughout the hotel.

Suite Perfection
Relax in air-conditioned suites featuring full kitchens, work desks, and satellite TV. Enjoy a hot breakfast each morning and explore nearby dining options.

Book your stay at Residence Inn West Orange today and elevate your travel experience.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: EWR

Location

Guest Reviews

8.6
Based on 404 reviews
Cleanliness: 7.93
Service: 9.9
Location: 8.94
Room Quality: 8.39
Amenities: 8.42
Value for Money: 8.88
Food and Beverage: 7.43
Overall Experience: 8.9
S
Stamatelatos • couple • us
10
2026-09-09 • via Nuitee
S
Stacie • couple • us
7
2026-09-08 • via Nuitee
P
Pamela • family_with_children • us
8
a clean welcoming space - nice size room and clean
Pros:

NA for breakfast - it was close to a venue for a wedding

Cons:

Bed was HARD blinds didnt close all the way

2026-09-08 • via Nuitee
P
PeliKen • solo_traveller • ca
7
Pros:

The hotel is undergoing renovations. The room was new, it's huge, and it is equipped as a suite so theoretically a person can even cook some meals in the small kitchen. The bed was comfortable and there are all the regular amenities that one would expect in a north American chain. The hotel outside is really nice and sufficiently far from any main road to create a quiet atmosphere

Cons:

The hotel is undergoing renovations. The corridors and elevator are dirty, stripped of carpet, and generally unpleasant. The room was brand new but with poor construction quality (uneven floor, construction marking on the sink surface, etc.). While the room was generally clean, one could tell it didn't go through detailed post-construction cleaning. And mostly, for this kind of price, one would expect something a little more invested. However, everything is just basic.nothing is high quality or really nice

2026-08-26 • via Nuitee
D
Damon • family_with_children • us
10
2026-08-10 • via Nuitee
C
Caitlain • solo_traveller • us
10
Pros:

The staff was nice to give us the upgrade of the room when he saw we had a big teenager with us. The suite was huge with a kitchenette. The girl has beautiful decor, views and a good breakfast. We love it.

Cons:

Need to have full body mirrors

2026-08-10 • via Nuitee
S
sharon • solo_traveller • il
10
Pros:

The room was huge with 2 bedrooms and a living room. Very clean and comfortable. There is a beautiful space outside and if the pool was open it would be amazing. Definitely coming again.

2026-08-09 • via Nuitee
M
Mary Kay • couple • us
9
Great stay close to everything.
Pros:

Exceptionally large and comfortable room. Very welcoming and warm staff.

2026-08-08 • via Nuitee
M
Mary • solo_traveller • us
8
Would use again
Pros:

Location

Cons:

Bar was not open

2026-08-03 • via Nuitee
T
TopSoccerDad • Family • Odessa, Florida
4
Disgusting Room - Full Nights Sleep Not Guaranteed
Pros:

Ended up here due to flight being cancelled at Newark - hotels were booked up due to cancelled flights compounded by it being the World Cup final weekend. We arrived on a Saturday night, tired from a transatlantic flight. The young man who was working on the front desk was lovely - the only redeeming feature of our visit. The room we were given was on the floor where people with pets reside. The room smelled so bad, like wet dog, and the floors were covered in dog hair and needed washed. Theca/c was noisy also. The hotel was full so a room change was not an option, and it was marginally better than sleeping in the airport for 2 nights so we had to stay put. On the morning of departure we were awoken around 5am by a dog barking in one of the rooms. The GM came down to try and address but of course the barking stopped, and resumed not long after she returned to her desk. Be warned, dogs barking is not something that they take seriously “ they have no control over it, and can only address it after it is reported by a guest” We were given 3000 ($20) points compensation for losing a nights sleep. We paid $500/night for the gross room we had so that seems fair ! Keep coining in the pet fee with no regard to others.

2026-07-24 • via Tripadvisor
K
Kiriakos • extended_group • us
10
Marriott consistently lives up to its reputation of inspiring spaces and exceptional service.
Pros:

We were greeted by Kimberly at the front desk who welcomed us with a becoming smile, a complete introduction of services and facilities available, and a beautiful room upgrade. Our upgraded Suite included a full kitchen and lounge area, plus a beautiful, separate double bedroom. Facilities were beautiful and functional, clean and inspiring.

The breakfast buffet had myriad, delicious and healthy choices. The support staff were friendly and kind.

Cons:

The air-conditioning unit was a bit noisy on the first night , but then settled down after the first night of our day. 

2026-07-19 • via Nuitee
M
Melanie • couple • us
10
Pros:

Everything

Cons:

Nothing

2026-07-15 • via Nuitee
K
Krista • solo_traveller • us
10
2026-07-15 • via Nuitee
J
Jeff • couple • us
8
Stay was quite comfortable
Cons:

Hair in bathtub and broken toilet seat

2026-07-13 • via Nuitee
S
Suzanne • couple • us
9
Great helpful staff, very clean, nice rooms, especially those that are updated. Quiet.
Pros:

Front staff and cleanliness

Cons:

Would have liked free cappacino s like European hotels

2026-07-09 • via Nuitee
G
Gramanuel • solo_traveller • us
10
2026-07-01 • via Nuitee
C
Candy • solo_traveller • us
10
2026-06-29 • via Nuitee
K
Kim • solo_traveller • us
10
2026-06-26 • via Nuitee
Z
Zakia • family_with_children • us
10
Pros:

I love the pool and the bar

Cons:

I couldn't grill

2026-06-25 • via Nuitee
O
Oneyda • couple • us
6
Fair
Pros:

Nice facilities

Cons:

Too expensive for the value, rude staff and jacuzzy did’t work, and beds werw too hard! That’s why I give 6/10

2026-06-18 • via Nuitee