The Ritz-Carlton Jakarta, Mega Kuningan

Hotels
The Ritz-Carlton Company, L.L.C
9.4 (669 reviews)
Jl. DR. Ide Anak Agung Gde Agung Kav. E.1.1 No.1, Kawasan Mega Kuningan, Jakarta , Jakarta , id

Children allowed

Facilities

Health or beauty spa nearby
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Spacious and clean rooms
Cons:
No sourdough bread options
Dining area noise level

Categories

Cleanliness
9.35
Overall positive sentiment with mentions of tidy room maintenance.
Service
9.85
Staff are consistently described as polite, attentive, and going above and beyond.
Location
9.35
Positive mentions of the hotel's location in Jakarta.
Room Quality
9.35
Room described as nice, spacious, and clean.
Amenities
9.35
Amenities are mentioned as good and sufficient.
Value for Money
9.35
Guests feel the price reflects the quality of the stay.
Food and Beverage
8.85
Food options are generally good, though improvement suggested for some choices.
Overall Experience
9.75
Overall stay is described as unforgettable and worth it.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 04:21

Property Description

Luxurious Accommodation
The Ritz-Carlton Jakarta, Mega Kuningan offers a lavish stay in Jakarta with its pampering spa, modern gym, and a 30-metre outdoor pool. The air-conditioned rooms feature floor-to-ceiling windows and elegant dark wood furniture, providing a luxurious retreat for guests.

Culinary Delights
Indulge in a culinary journey at the hotel's 2 restaurants. Asia Restaurant offers a wide range of international dishes, while Lobo Italian Bistro serves prime grilled steak and Italian specialties. Guests can savor exquisite flavors without leaving the property.

Relaxation and Convenience
Guests can unwind with body massages and foot reflexology at the spa or make use of the jogging track. For added convenience, the hotel provides a business center. Additionally, services like airport transfers and scheduled shuttles ensure a stress-free stay.

Ready to experience luxury and comfort at The Ritz-Carlton Jakarta, Mega Kuningan? Book your stay now for an unforgettable getaway!

Important information:

The Swimming Pool is Available for Daily Recreation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CGK

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    People no matter the age stay for Rp 660,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.4
Based on 669 reviews
Cleanliness: 9.35
Service: 9.85
Location: 9.35
Room Quality: 9.35
Amenities: 9.35
Value for Money: 9.35
Food and Beverage: 8.85
Overall Experience: 9.75
Z
Zachary solo_traveller ch
8
Pros:

Service, Booking extra benefits. Dish were fantastic. Room etc etc etc

Cons:

For a hotel of that standard there should be an airport shuttle offered included. Put the price up a little and have one on an hourly schedule if you want but the quotes given by the hotel were extortionate.... Then having to barter with all the crazy transport companies at the airport is not fitting if the hotel and it's a standards

2026-04-16 via Nuitee
T
toshiaki couple jp
7
2026-04-11 via Nuitee
F
Fawaz couple sa
10
2026-04-10 via Nuitee
R
Robert solo_traveller us
7
Overall ok, facility is showing its age and the breakfast is disappointing.
Pros:

Nice room, very spacious and clean. Well located facility.

Cons:

Needs some updated, lots of old or outdated fixtures. Shockingly, the breakfast was very disappointing.

2026-04-07 via Nuitee
O
ooi joon couple my
8
Nice Hotel in South Jakarta
Pros:

The breakfast was good. The Spa was good. An old but gold hotel. Staffs were good.

Cons:

Some staff ignored you. Some were amazing.

2026-04-06 via Nuitee
O
ooi joon couple my
8
Good Stay
Pros:

The facilities were good. Breakfast had a good spread. Some items were changed daily. Spa was great, visited it a few times, Ibu Berna was an amazing masseuse, friendly and knowledgeable.

2026-04-06 via Nuitee
A
Adventure50072054266 Family
10
Definitely coming back!
Pros:

The staff were super helpful, caring, and just genuinely sweet.
I brought my toddler son, and everyone was so nice to him chatting, smiling, and even having little conversations with him. This honestly means the world to a toddler mama like me! 💛And of course the stay and the food were absolutely amazing!
We had such a great time
Definitely coming back!

2026-04-05 via Tripadvisor
I
IURII OST. couple ru
10
Pros:

Мы провели 2 прекрасные ночи в The Ritz-Carlton Jakarta, Mega Kuningan с 5 по 7 марта, и это был отличный старт нашего путешествия.Отель впечатляет своим уровнем сервиса, просторными номерами и вниманием к деталям. Персонал очень отзывчивый, всё организовано на высоком уровне, как и ожидаешь от Ritz-Carlton. Особенно порадовала атмосфера спокойствия и комфорта в самом центре Джакарты.Несмотря на короткое пребывание, мы успели насладиться отдыхом и остались очень довольны. С удовольствием остановились бы здесь снова!

2026-04-05 via Nuitee
S
spghtt Couples San Juan, Metro Manila, Luzon
10
Stately Stay
Pros:

I have checked-in more than 350 times at around 300 hotels in my lifetime, I have stayed at more modern Ritz Carltons, but I find myself coming back to this one. The rooms are massive and comfortable and so is the bath. The furnishings are robust and elegant. The facilities are tonight. It is like staying at a ritz Carlton and The Peninsula at the same time. Most of all, like any Ritz Carlton, the service is outstanding. I will always Cherish my time here. If I am to nitpick, I wished they would changed the carpets to a more neutral color like gray, it will definitely make the ambience more fresh and modern.

2026-04-04 via Tripadvisor
S
sarah couple au
9
Pros:

Very nice hotel the brekkie so good the hospitaly 10/10

Cons:

Nothing

2026-04-04 via Nuitee
M
marianP6731OV Couples
10
Great stay
Pros:

i love this hotel very much. the staff are friendly and helpfull. for sure will come back again

2026-04-01 via Tripadvisor
M
megats2026 Couples
10
Timeless Luxury with Exceptional Service in the Heart of Jakarta
Pros:

We had a wonderful 3-night stay at The Ritz-Carlton Jakarta, Mega Kuningan, and it exceeded our expectations.

The staff were consistently friendly and hospitable, making us feel truly welcomed throughout our stay. Our room was spacious, comfortable, and very clean. We were also pleasantly surprised with a corner room upgrade at check-in, offering an amazing city view.

Dining at Asia Restaurant was a highlight, with a great spread for both breakfast and dinner.

We were celebrating my wife’s birthday, and the hotel really went above and beyond to make it special. We received a cake in the room and another during dinner, which made the celebration even more memorable.

The location is right in the heart of the city. Traffic can be a bit challenging, but it usually doesn’t take more than an hour to reach key hotspots, even during peak hours.

While the interiors and rooms feel slightly dated, the hotel still carries a classy, old-money charm. It’s calm, peaceful, and refined, not a trendy spot, but perfect for a more relaxed stay.

Overall, a memorable experience with excellent service. We would definitely return.

2026-04-01 via Tripadvisor
C
Curious39326945402 Solo travel
10
My home in Jakarta
Pros:

I had the most memorable stay at the hotel. The room was so beautiful, and above all, the staff there went out of their way to make me feel welcome and special. Special thanks to the lounge captain Daffa for giving me all the suggestions, bartender Kapten for making me special drinks and more, and also gym staff Nico for showing me around. I will definitely come back!

2026-03-30 via Tripadvisor
P
primaa890 Family
10
We Love to Stay at Ritz Carlton
Pros:

We like to stay at Ritz Carlton Mega Kuningan Jakarta. They have cozy ambience. Ritz Carlton have Helpful and friendly staff. the room are spacious and we can see great view especially at night.

we hope, the television in room will be changed with the smart tv, so the guest can enjoy netflix or youtube.

2026-03-30 via Tripadvisor
A
AJ73V Friends getaway Tokyo, Tokyo Prefecture, Kanto
10
素晴らしい滞在でした Wonderful Stay
Pros:

素晴らしい滞在となりました。今回はスパヴィラスイートへのアップグレードをしていただき、さらに日本語を話せるスタッフの方が出迎えてくださったことには、心より感謝しております。また、宮古島へのご着任、誠におめでとうございます。新天地での日々が充実したものとなりますよう、お祈り申し上げます。

クラブラウンジのスタッフの方々は皆フレンドリーで、連休中という多忙な時期にもかかわらず、私の要望に応えようと精一杯尽力してくださいました。過去にはこのホテルに関して思うところもありましたが、いつ訪れても温かく迎え入れ、心安らぐ滞在となるよう常に配慮してくださるその継続的な努力に対し、深く感謝いたしております。

A wonderful stay, I was upgraded to the Spa villa suite and was greated by the Japanese speaking staff which I appreciated very much, also congratulations to them for taking a position on Miyakojima, I hope they will enjoy.

The club lounge staff were friendly and despite being rather busy given the holidays made every effort to accommodate me. I have had my issues with this hotel in the past but I really appreciate their continued efforts to always warmly welcome me and ensure that I have a relaxing stay.

2026-03-29 via Tripadvisor
V
Vanessa Natalie family_with_children id
10
Pros:

The service was excellent! They served a variety of amazing foods and desserts!

Cons:

Nothing that I don't like, everything was perfect!

2026-03-29 via Nuitee
S
Syed Omer Mohiuddin extended_group sa
10
Pros:

Amazing Breakfast, In fact I liked the breakfast better than the dinner. Staff are so helpful all the day long.

2026-03-29 via Nuitee
M
Mohammed solo_traveller gb
10
2026-03-27 via Nuitee
A
Alex couple ch
9
Pros:

Zuvorkommender Service, ausgiebiges Frühstück

2026-03-26 via Nuitee
H
Hasmaratri couple id
9
2026-03-26 via Nuitee