The Ritz-Carlton Jakarta, Mega Kuningan

Hotels
The Ritz-Carlton Company, L.L.C
9.4 (851 reviews)
Jl. DR. Ide Anak Agung Gde Agung Kav. E.1.1 No.1, Kawasan Mega Kuningan, Jakarta , Jakarta , id

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Spacious and clean rooms
Cons:
No sourdough bread options
Dining area noise level

Categories

Cleanliness
9.35
Overall positive sentiment with mentions of tidy room maintenance.
Service
9.85
Staff are consistently described as polite, attentive, and going above and beyond.
Location
9.35
Positive mentions of the hotel's location in Jakarta.
Room Quality
9.35
Room described as nice, spacious, and clean.
Amenities
9.35
Amenities are mentioned as good and sufficient.
Value for Money
9.35
Guests feel the price reflects the quality of the stay.
Food and Beverage
8.85
Food options are generally good, though improvement suggested for some choices.
Overall Experience
9.75
Overall stay is described as unforgettable and worth it.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 04:21

Property Description

Luxurious Accommodation
The Ritz-Carlton Jakarta, Mega Kuningan offers a lavish stay in Jakarta with its pampering spa, modern gym, and a 30-metre outdoor pool. The air-conditioned rooms feature floor-to-ceiling windows and elegant dark wood furniture, providing a luxurious retreat for guests.

Culinary Delights
Indulge in a culinary journey at the hotel's 2 restaurants. Asia Restaurant offers a wide range of international dishes, while Lobo Italian Bistro serves prime grilled steak and Italian specialties. Guests can savor exquisite flavors without leaving the property.

Relaxation and Convenience
Guests can unwind with body massages and foot reflexology at the spa or make use of the jogging track. For added convenience, the hotel provides a business center. Additionally, services like airport transfers and scheduled shuttles ensure a stress-free stay.

Ready to experience luxury and comfort at The Ritz-Carlton Jakarta, Mega Kuningan? Book your stay now for an unforgettable getaway!

Important information:

The Swimming Pool is Available for Daily Recreation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CGK

Location

Guest Reviews

9.4
Based on 851 reviews
Cleanliness: 9.35
Service: 9.85
Location: 9.35
Room Quality: 9.35
Amenities: 9.35
Value for Money: 9.35
Food and Beverage: 8.85
Overall Experience: 9.75
N
Njaka couple fr
10
2026-09-11 via Nuitee
F
Fitri Merina family_with_children lu
10
Stress free family shortcation
Pros:

**10/10 — An Amazing Family Getaway!**

We had an absolutely wonderful stay at the Ritz, and I can honestly say it was a perfect, stress-free four-day family getaway.

The staff were amazing from beginning to end — incredibly friendly, welcoming, and helpful. They were especially wonderful with my 4-year-old son and made our whole family feel so comfortable and well taken care of. We actually felt so welcomed that we ended up booking another room for my sister’s family as well!

The breakfast is always amazing, as it has been for us for many, many years. We also really enjoyed the Ritz Kids activities. My son had such a great time with the cooking class, scavenger hunt, and other activities. The kids' meals were also a great touch.

We loved having lounge access, and the swimming pool was beautiful, quiet, and relaxing — exactly what we needed for a family break.

We also booked airport transportation both ways, and everything went smoothly and professionally.

Overall, it was simply perfect. From the wonderful staff and family-friendly activities to the food, pool, lounge, and smooth airport transfers, everything made our stay relaxing and enjoyable. We left feeling refreshed and already looking forward to coming back!

**10/10 — highly recommended for a relaxing family getaway!**

2026-09-11 via Nuitee
P
Pedro couple pt
9
Pros:

Professional staff

Cons:

Requires some upgrades on facilities

2026-09-10 via Nuitee
M
Massouma couple sa
10
2026-09-09 via Nuitee
S
Sam couple gb
5
Pros:

Rooms are very spacious. Front of staff and housekeeping are kind and try their best to help you

Cons:

The whole hotel is in need of a rennovation. The property feels tired

Breakfast is very poor compared to other hotels in Jakarta. Food is mediocre and the tables are left unclean. If you want a true 5* experience you’re much better off at Raffles of the St Regis

2026-09-08 via Nuitee
A
Anis family_with_children ma
10
Pros:

c'est le Ritz! fidel à sa réputation, nous avons passé une nuit dans cette hotel avant d'entamer 18H de vol pour rentrer à la maison (2 chambres 3 adultes et 2 enfants), nous avons choisis cet hotel pour nous reposer... nous n'avons pas été décu, la grandeur de la chambre (deux lits king size), SDB très grande, chambre très spacieuse, le personnel vraiment au petit soin, piscine tres grande, buffet du matin dans un restaurant magnifique très variés... en 19 jours nous avons séjourné dans 5 hotels de luxe 5* en indonesie (Sheraton Mariott...) mais le ritz garde sa petite particularitée dans tout : juste l'omelette du matin fait la différence!

Cons:

TOP

2026-09-07 via Nuitee
A
Anis family_with_children ma
10
Luxe et Confort
Pros:

Luxe et Confort

2026-09-07 via Nuitee
F
Fahad solo_traveller sa
10
2026-09-05 via Nuitee
S
Sanette couple za
10
2026-09-04 via Nuitee
K
Khurram solo_traveller pk
9
Pros:

All good

Cons:

Nothing

2026-09-04 via Nuitee
A
Angelo solo_traveller it
10
Pros:

Stanza enorme e pulitissima. Staff gentilissimo e disponibile. Colazione eccezionale, buffet con un ampia scelta e ottima qualità.
Rapporto qualità/prezzo eccezionale.

Cons:

Accesso alla struttura dalla strada sacrificato per motivi di sicurezza.
La lounge de 26° piano è un plus, ma andrebbe un pò rivista l’offerta culinaria e il sevizio.

2026-09-04 via Nuitee
M
Mohamad Annuar Assadat Bin Husain solo_traveller my
9
2026-09-02 via Nuitee
A
Alessia solo_traveller it
10
2026-09-01 via Nuitee
M
Manuela solo_traveller it
10
Wonderful
Pros:

Fantastic experience. Kind and competent staff. I felt welcomed and pampered.

Cons:

Nothing

2026-08-31 via Nuitee
الروقي solo_traveller sa
10
2026-08-31 via Nuitee
C
Christian couple it
8
2026-08-31 via Nuitee
D
Dewi R couple au
10
Asha, Novita and the Ritz-Carlton Club Chef were the true highlights of my stay. Their warmth, attentiveness and genuine
Pros:

The following team members deserve special recognition for turning my stay into an amazing and unbelievably memorable experience. Their genuine warmth, kindness, and exceptional service made every interaction feel special and ensured I left with a big, happy smile.

🌟 Asha – Ritz-Carlton Club Waiter
🌟 Novita – Director of Rooms
🌟 Chef – Ritz-Carlton Club

Each of them went above and beyond in their own way, demonstrating the true meaning of hospitality. They are a wonderful reflection of the service and care that make a stay truly unforgettable, and I sincerely believe they deserve to be recognised and rewarded for their outstanding contribution.

2026-08-31 via Nuitee
M
Mazen couple sa
10
2026-08-30 via Nuitee
W
Walid M. solo_traveller gb
10
2026-08-30 via Nuitee
T
Terence solo_traveller it
10
Pros:

Everything. Best hotel I've ever stayed in my life

2026-08-29 via Nuitee