Portrait Firenze - Lungarno Collection

Hotels
9.7 (216 reviews)
Lungarno Acciaiuoli, 4 , Florence , it

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Children allowed
Pets allowed

Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Spacious rooms
Excellent service
Cons:
Overused mattresses

Categories

Cleanliness
9.52
Standard quality for this hotel tier.
Service
10
Staff was friendly and attentive.
Location
10
Beautifully located near Florence.
Room Quality
9.52
Spacious and tastefully decorated suites.
Amenities
9.52
Standard quality for this hotel tier.
Value for Money
9.52
Standard quality for this hotel tier.
Food and Beverage
9.52
Standard quality for this hotel tier.
Overall Experience
10
A perfect stay with no complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 18:38

Property Description

Luxurious Rooms with Panoramic Views
Experience the breathtaking beauty of Florence and the Arno River from the comfort of your room at Portrait Firenze. Indulge in handcrafted furniture and luxurious amenities for a truly unforgettable stay.

Fine Dining and Culinary Delights
Savor exquisite dining options curated by a Michelin-starred chef at the Caffè dell'Oro bistrot restaurant. From breakfast to dinner, immerse yourself in a culinary journey like no other during your stay.

Personalized Services and Relaxation
Enjoy the dedicated service of a Lifestyle Assistant and pamper yourself at the White Iris Beauty Spa. Let us cater to your every need and ensure a relaxing experience from the moment you arrive.

Book now to elevate your Florence getaway at Portrait Firenze.

Important information:

Please note that when booking more than 5 rooms, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
When booking half board, note that drinks are not included.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FLR

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    No parking available.

  • Internet

    WiFi is available in all areas and charges are applicable.

Location

Guest Reviews

9.7
Based on 216 reviews
Cleanliness: 9.52
Service: 10
Location: 10
Room Quality: 9.52
Amenities: 9.52
Value for Money: 9.52
Food and Beverage: 9.52
Overall Experience: 10
S
spencer • couple • gb
10
2026-01-20 • via Nuitee
D
Daniel • couple • ar
10
2026-01-19 • via Nuitee
A
Abdulaziz • couple • sa
10
Great and friendly staff
Pros:

Nice and clean and great location

2025-12-13 • via Nuitee
J
Juma • couple • ae
10
Pros:

Best location in Florance for a luxury hotel

Cons:

Nothing honestly that could have been better.

2025-12-13 • via Nuitee
A
Asli • couple • tr
10
2025-12-13 • via Nuitee
H
Hamad • couple • qa
10
2025-12-08 • via Nuitee
T
Timur • couple • ru
10
2025-11-25 • via Nuitee
A
Adriana • family_with_children • br
10
2025-10-27 • via Nuitee
S
Stephan • couple • at
10
Traumhafter Start in unsere Toskana Rundreise
Pros:

Vom ersten Schritt aus dem Auto ins Hotel, spürt man das man am richtigen Ort angekommen ist. Ob der Freundlichkeit des Staffs, oder die geschmackvollen großzügigen Suiten, die Lage und die damit verbundene Aussicht auf die Ponte Vecchio. Das perfekte Hotel für Firenze.

Cons:

Nichts

2025-10-04 • via Nuitee
A
Al Ghurair • solo_traveller • ae
9
Pros:

Staff and location

Cons:

Mattresses over used

2025-10-03 • via Nuitee
N
Na • couple • us
10
2025-10-03 • via Nuitee
K
Katerina • family_with_children • gb
9
2025-09-17 • via Nuitee
S
Spiros • couple • gr
7
2025-09-01 • via Nuitee
L
Luiz Alfredo • family_with_children • pt
8
2025-09-01 • via Nuitee
G
Guninder Bir Singh • family_with_children
10
Pros:

Amazing

2025-08-31 • via Nuitee
M
mauro • family_with_children • us
10
2025-08-16 • via Nuitee
A
Anne • couple • us
10
From the incredibly low key check in to the efficient and courteous check out, the was a perfect stay!
Pros:

The property is beautifully located for those who desire being on the doorstep of Florence!

Cons:

There is absolutely nothing I didn't like. It was lovely.

2025-08-07 • via Nuitee
J
JORGE A
10
Pros:

El hotel está muy bien ubicado, caminando tienes todo cerca, las habitaciones muy bonitas y amplias, estuvimos con vista al río y las vistas desde ahí son muy bonitas, el Servicio en general del hotel está excelente, muy recomendable.
Tiene restaurante a nivel del río, pero creo que
Le falta una terraza (bar o restaurante) para que la experiencia sea mejor.

2025-08-03 • via Nuitee
S
Sarah
10
Pros:

Perfect

2025-07-31 • via Nuitee
Y
Yulia • couple • cy
10
2025-07-28 • via Nuitee