Holiday Inn Queretaro Zona Diamante by IHG

Hotels
•
Holiday Inn Hotels & Resorts
8.9 (206 reviews)
Anillo Vial Junipero Serra Km. 1500 , Querétaro , mx

listing image 1
Show all photos
Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
BBQ facilities
See all facilities

Review Highlights

Pros:
Excellent service
Cleanliness
Good amenities
Great location
Cons:
Location far from tourist attractions
Some rooms need updating

Categories

Cleanliness
8.29
Multiple mentions of cleanliness; however, there was a concern regarding a room smelling of marijuana.
Service
9.26
Excellent service mentioned several times from staff, especially highlighted by specific staff members.
Location
8.3
Location was generally good with easy access to the city center, but some reviews noted that it was far from tourist activities.
Room Quality
8.75
Rooms noted as clean but require some updating, contributing to a more moderate score.
Amenities
9.28
Pool area and breakfast offerings received positive mentions.
Value for Money
8.74
Generally perceived as good value considering the quality of service and amenities.
Food and Beverage
9.29
Breakfast received high praise for being varied and tasty.
Overall Experience
9.26
Overall experience was great, highlighted by excellent service and amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 16:03

Property Description

Modern Amenities

Featuring an outdoor pool, a 24-hour gym, and complimentary Wi-Fi, the Holiday Inn Queretaro Zona Diamante offers a contemporary stay experience. Guests can unwind in spacious, air-conditioned rooms equipped with flat-screen cable TV, a coffee maker, and a safe. The hotel also provides a free airport shuttle service for convenience.

Convenient Location

Situated just a short distance from Queretaro 2000 Park and the historic city center, our hotel offers easy access to explore the vibrant city of Queretaro. With panoramic views overlooking the city, guests can immerse themselves in the local culture and attractions.

Culinary Delights

Indulge in a culinary journey at the Stellaris restaurant, serving a fusion of Mexican and international cuisine. For a more relaxed dining experience, guests can savor lunch at the La Pergola poolside restaurant and enjoy live music at the Halley lounge bar in the evenings.

Book your stay at Holiday Inn Queretaro Zona Diamante for a memorable and comfortable visit to Queretaro!

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: QRO

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People no matter the age stay for MXN 299 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.9
Based on 206 reviews
Cleanliness: 8.29
Service: 9.26
Location: 8.3
Room Quality: 8.75
Amenities: 9.28
Value for Money: 8.74
Food and Beverage: 9.29
Overall Experience: 9.26
M
Maria del Carmen • couple • mx
10
Pros:

Lo que me gusta es la vista y el restaurant, aunque por la mañana o muy noche se siente frio o aire

Cons:

podria ser mejor el costo, mas economico

2026-03-05 • via Nuitee
J
Jorge • family_with_children • mx
1
Cons:

La alberca en reparación sin avisar, nos quedamos sin servicio de televisión 2 dias y ademas pague por hospedaje y desayuno y no me respetaron los desayunos...

2026-02-23 • via Nuitee
M
Maria Isabel • family_with_children • mx
9
gran estancia
Pros:

La habitación estaba muy amplia y limpia, el personal fue super amable. Zabdiel fue muy amable y nos ayudó con nuestras maletas. El desayuno buenísimo!

2026-02-12 • via Nuitee
C
Cordova Olguín • solo_traveller • mx
10
2026-02-10 • via Nuitee
J
Juan Pablo • family_with_children • mx
10
2026-01-26 • via Nuitee
O
Omar Eduardo • couple • mx
10
2026-01-23 • via Nuitee
M
Maria del Carmen • family_with_children • mx
9
Muy buen servicio, muy comodo, excelente vista
Pros:

La ubicacion y la vista

Cons:

Que hace frio en el restauran o bar

2026-01-21 • via Nuitee
C
Carlos • solo_traveller • es
9
2026-01-20 • via Nuitee
J
Juana Maria Esther • family_with_children • mx
10
Hotel confortable
Pros:

Excelente

Cons:

Nada

2026-01-20 • via Nuitee
A
Alma Alicia • family_with_children • mx
9
2026-01-20 • via Nuitee
A
Atsushi • solo_traveller • jp
9
Good
Pros:

朝食のフルーツが美味しかった

Cons:

部屋に冷蔵庫があるとありがたい。

2026-01-15 • via Nuitee
M
miguel • family_with_children • us
5
2026-01-14 • via Nuitee
V
Victor • solo_traveller • br
9
Muito agradável.
Pros:

O quarto era bem confortável e limpo e a equipe do hotel atenciosa.

Cons:

O hotel só é acessível de carro, para andar pela cidade não é a melhor localização.

2026-01-12 • via Nuitee
B
Berenice • solo_traveller • mx
10
2026-01-12 • via Nuitee
Z
Zaira • family_with_children • mx
10
2026-01-11 • via Nuitee
Z
Zaira • family_with_children • mx
10
2026-01-11 • via Nuitee
M
Mariano BG • family_with_children • mx
8
2026-01-09 • via Nuitee
E
Ellen • couple • us
9
2025-12-28 • via Nuitee
M
Marius • couple • de
8
2025-12-05 • via Nuitee
M
María • couple • mx
10
Excelente lugar
Pros:

El sevicio de todos los colaboradores

2025-11-24 • via Nuitee