Holiday Inn Express & Suites Santa Clara by IHG

Hotels
•
Holiday Inn Express
8.4 (213 reviews)
1700 El Camino Real , Santa Clara , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Lift / Elevator
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Super Clean
Excellent Service
Good Location
Comfortable Bed
Cons:
No views
Bad internet speed
Food quality issues

Categories

Cleanliness
9.05
Multiple mentions of cleanliness being excellent; rooms described as clean.
Service
8.85
Positive sentiments about staff being friendly and helpful, indicating good service.
Location
8.55
Mentioned as a nice location with convenience.
Room Quality
8.05
Rooms described as clean and comfortable, with some minor issues.
Amenities
8.05
Basic amenities; good breakfast but some issues with internet.
Value for Money
8.55
Service received for the price is considered good, reflecting decent value.
Food and Beverage
7.55
Food quality noted positively but some guests didn’t care for it.
Overall Experience
8.55
General positive experiences with minor drawbacks noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 17:42

Property Description

Convenient Location in Silicon Valley

Delicious Daily Breakfast and Modern Amenities
Indulge in a daily breakfast spread featuring bacon, scrambled eggs, and freshly brewed Arabica coffee. Enjoy in-room entertainment with a 37-inch HD cable TV, and make use of the provided coffee maker, fridge, and microwave for snacks.

Business-Friendly Facilities and Nearby Attractions
Take advantage of the hotel's business facilities, including a meeting room, computers, and a printer. Explore the nearby Santana Row Shopping Center, Santa Clara University, and Paramount's Great America Theme Park within a short drive.

Book your stay at Holiday Inn Express Hotel & Suites Santa Clara for a memorable and convenient Silicon Valley experience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SJC

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for US$0 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 213 reviews
Cleanliness: 9.05
Service: 8.85
Location: 8.55
Room Quality: 8.05
Amenities: 8.05
Value for Money: 8.55
Food and Beverage: 7.55
Overall Experience: 8.55
J
JOYCE ANNA • extended_group • tw
2
不要住這家飯店
Pros:

旅館地點離此次會議中心相當近

Cons:

行政作業一蹋糊塗，入住前已付清加購的早餐費用且多次去電確認，但仍在入住後遭三度收取費用；櫃檯工作人員全是印度人，英語程度不佳又超級不靈光。訂房時即勾選需要收據，退房已經三週仍未收到收據。建議切勿透過booking.com訂房，這個平台只顧賺錢，根本不提供協助，任何問題一律請旅客自行聯絡旅館，真是太離鋪了！

2026-04-08 • via Nuitee
J
Julie • couple • us
8
Overall comfortable stay. Staff friendky and lots of parking available
Pros:

Clean, convenient to location needed to be at

Cons:

Not enough electrical plug ins available. Alarm clock cord coming out of socket. Not enough towels and shower pressure was low.

2026-03-30 • via Nuitee
J
JOYCE ANNA • extended_group • tw
3
Pros:

早餐還不錯

Cons:

原預訂時每房入住一人，後改為兩人，四晚必須補付80美金。我為此打過國際電話 5次去洽詢，結果重複刷我的信用卡三次，還要求入住旅客也提供信用卡擔保。工作人員彼此不交接工作，離譜到了極點。

2026-03-19 • via Nuitee
J
Julie • family_with_children • us
5
For the money we paid this hotel was not worth it. 199.00 for one night was outrageous!
Pros:

Breakfast was good.

Cons:

First impression of the hotel was the very strong smell of pinesol in the lobby. Not good
The staff was pleasant. We didn't use any of the facilities other than the morning breakfast.
That was good. For what we paid. 199.00 for one night I expected a little nicer hotel.
We were ground floor & person above us kept us up late. Then the person next door did the same.
10pm & could hear staff talking real loud in the lobby. Don't expect a good night sleep.

2026-01-19 • via Nuitee
L
LISA • extended_group • us
10
2026-01-19 • via Nuitee
L
LINFENG • extended_group • cn
10
2026-01-15 • via Nuitee
F
Fernando • couple • us
10
2026-01-14 • via Nuitee
M
Montellano • couple • us
10
Great place
Pros:

Super Clean

Cons:

No views

2025-11-11 • via Nuitee
F
Fereshteh • family_with_children • us
9
Excellent service for the price.
Pros:

I liked how clean and quiet it was. Also parking was very easy and breakfast was excellent! Great place to stay with family.

2025-11-10 • via Nuitee
J
Jerichca
8
Pros:

Clean room, easy check in

2025-10-07 • via Nuitee
G
Garry
10
Nice hotel
Pros:

The hotel is nice and in a good location. The front desk person was friendly and helpful.

2025-09-24 • via Nuitee
R
Rafael • family_with_children
10
Pros:

Stayed there one night. Nothing wrong…clean rooms. Breakfast is good.

2025-09-24 • via Nuitee
L
Livia
10
Pros:

Service is the best here!

2025-09-11 • via Nuitee
A
Ahmed • solo_traveller • eg
10
Good place, bad internet!
Pros:

Room can be full black to sleep.

Cons:

Internet speed is really bad! I can’t do a facetime video call!

2025-08-24 • via Nuitee
M
Mireya • couple • us
8
Overall great service
Pros:

Quiet

Cons:

Didn’t care too much for the food but everything else was great

2025-08-20 • via Nuitee
P
Patrick
10
Pros:

Great

2025-08-20 • via Nuitee
A
Archana
10
Pros:

Cleanliness

2025-08-13 • via Nuitee
L
Linda • friends
10
Pros:

We enjoyed our stay while we visiting Levi Stadium for a concert.

2025-08-10 • via Nuitee
M
Mallikarjuna Rao • family_with_children • us
9
2025-07-30 • via Nuitee
M
Miriam
10
Pros:

The bed was comfortable. The food taste great. Over all a great stay. Plenty of parking.

2025-07-29 • via Nuitee