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Facilities
Property facilities
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Non-smoking rooms
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Air conditioning
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Restaurant
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Room service
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Terrace
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Lift / Elevator
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Luggage storage
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Safety deposit box
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Fax/photocopying
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Facilities for disabled guests
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Ironing service
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Massage services
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Currency exchange
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Chapel/shrine
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Concierge service
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Coffee Shop on site
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Fruits
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Spa/wellness center services
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Beauty Services
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Television in common areas
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Front desk (limited hours)
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Self parking (surcharge)
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Internet access
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Housekeeping on request
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Wine release events
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Reception hall
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Japanese garden
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Covered parking
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Garage
Review Highlights
Categories
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Property Description
Luxurious Accommodation with Stunning Views
Chic Ambience and Modern Amenities
The rooms at Hotel New Grand offer a chic ambience with large windows providing breathtaking views of the ocean or the city. The rooms are well-equipped with modern amenities such as a flat-screen TV, fridge, and electric kettle. Guests can also enjoy the convenience of a minibar and an en suite bathroom with a luxurious bath tub and toiletries.
Convenient Location and Exceptional Services
Located just a minute's walk from Motomachi-Chukagai Subway Station, Hotel New Grand offers easy access to popular attractions like Yokohama China Town and Osanbashi Pier. The hotel provides exceptional services including massages at the aesthetic salons, a Sundry Shop for gift items, currency exchange, and concierge services. Additionally, guests can store their luggage for free at the bell desk.
Culinary Delights from Around the World
Indulge in a culinary journey at Hotel New Grand with dining options like Le Normandie serving classic French cuisine, Il Giardino offering colourful Italian dishes, and Yugyo-an restaurant providing delicately prepared Japanese meals. Whether you're a food enthusiast or looking to explore different cuisines, the hotel caters to all tastes.
Experience luxury, convenience, and exceptional dining at Hotel New Grand. Book your stay now to create unforgettable memories.
Please note that Le Normandie restaurant has a dress code for dinner. Male guests are required to wear a jacket.
Guests who wish to use a baby cot need to contact the hotel in advance.
Guests can indicate smoking preference in the comment section at time of booking. However, please note that while the property will do its best to accommodate your requests, smoking preferences cannot be guaranteed.
Please note that the restaurant will only be open for breakfast from 07:00 to 10:00.
Property Policies
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Internet
Wired internet is available in the hotel rooms and is free of charge.
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Pets
Pets are not allowed.
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Parking
Private parking is possible on site (reservation is not needed) and costs JPY 1500 per day.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 0 years old stay for free when using an available cot.
Children up to and including 10 years old stay for free when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Location
Guest Reviews
バイキング形式ではない朝食はサービスも良く海が見える景観で味も美味しく1番の満足ポイントです。
Friendly staff, great location near China Town and public transportation, great room spacious, clean and with many amenities.
Nothing
Location. Staff exceptional
The staff were so friendly and professional the place was really clean
The shower in the bathroom
The hotel staff were absolutely amazing. Wonderful large room with an amazing view. Opposite Yamashita Park & next to the Marine Tower. Highly recommended this Hotel
ロケーション 部屋をグレードアップしてくれた。
風呂とか水周りが古さを感じたくらいです。
Location, old world charm, and helpful staff.
N/A
It was clean, elegant, and the staff was extremely helpful. The location is unbeatable with everything you might want to visit in Yokohama within walking distance. Beautiful views. We loved our stay.
Absolutely incredible location, old charm, view at breakfast was stunning!
A traditional elegant hotel in a pleasant location with fabulous views especially from corner rooms together with excellent staff. Great history.
スタッフの対応が丁寧で行き届いており、非常に快適に過ごせた。
室内のライトの配置が影響してか、室内が暗く感じられた。
サービス、設備、最高に良かったです
お部屋の説明がとても丁寧。便座シートがあって良かった。部屋が大変明るく快適。
エレベーターのセキュリティが甘い。
スタッフの方がみなさん丁寧で、お客様に対して真摯に対応している様子がとても気持ち良かったです。スタッフの対応も含めて、「特別感」を満喫できる滞在でした。
チェックアウト手続きを先にすると、混まずに済むと教えていただいたので、待たずに出られました。
困るほどではなかったけれど、トイレを流した際に止まらず、もう一度レバーを押すと止まるようでした。
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