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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Business center
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Heating
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Terrace
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Family rooms
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Garden
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Hiking
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Lift / Elevator
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Laundry
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Luggage storage
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Fishing
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Express check-in/check-out
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Cycling
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Safety deposit box
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Bar
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Fax/photocopying
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Tour desk
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Horse riding
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Car hire
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Children's playground
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Canoeing
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Dry cleaning
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Breakfast in the room
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Diving
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Windsurfing
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Packed lunches
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Snorkelling
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Currency exchange
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Babysitting/child services
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Valet parking
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Non-smoking throughout
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Private parking
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Outdoor pool
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Sun terrace
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Daily housekeeping
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Accessible parking
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Shared lounge/TV area
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Concierge service
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Special diet menus - on request
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Wheelchair accessible
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Outdoor pool - seasonal
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Kid meals
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Snack bar
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ATM/cash machine on site
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Electric vehicle charging station
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Vending machine - drinks
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Indoor pool
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Toilet with grab rails
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Vending machine - snacks
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Lower bathroom sink
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Higher level toilet
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Emergency cord in bathroom
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Paid WiFi
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Indoor pool - seasonal
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Outdoor furniture
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Wine/champagne
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Fruits
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Visual aids: Braille
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Auditory guidance
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Invoice provided
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Smoke alarms
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Shared stationery like menus, pens are removed
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Food delivered to guest room
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CCTV outside property
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Access to health care professionals
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Walking tours
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Key card access
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Bike tours
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Tour/class on local culture
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Mobile app for room service
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Cooking class
Review Highlights
Categories
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Property Description
Breathtaking Views and Luxury Accommodations
Spectacular Swimming Pools and Executive Club Lounge
Delicious Dining Options and Convenient Location
Experience the beauty of the Bay of Naples and Sorrento at Hilton Sorrento Palace. Indulge in elegant rooms, refreshing pools, and exquisite dining. Book your stay now to create unforgettable memories.
Swimming pool: Closed from Sun, Nov 1, 2026 until Wed, Mar 31, 2027
Swimming pool: Closed from Wed, Apr 1, 2026 until Sat, Oct 31, 2026
Swimming pool: Closed from Thu, Apr 1, 2027 until Sun, Oct 31, 2027
A deposit may be required at the property.
Property Policies
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Parking
Private parking is possible on site (reservation is not needed) and costs EUR 17 per day.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 12 years old stay for free when using an existing bed.
You haven't added any cots.
You haven't added any extra beds. -
Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
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Internet
WiFi is available in all areas and costs EUR 10 per 24 hours.
Location
Guest Reviews
Everything. It was clean, friendly, excellent location, brilliant facilities.
This is a place where you can bring your wild children, so they can interact with other wild children. Parents, if you want to call them that, forget they are parents when they come here and let their kids do whatever they want. You'll hear them screaming at the pool, all day.
The rooms are BARE, furnishing is very minimal. The showers offer no privacy, so its one at a time.
If you are looking for a romantic getaway with your Sig other, this ain't your place.
It is also removed from the center of Sorrento's nightlife, and you'll have to take a taxi to everything.
They DON'T recognize any status (I'm a Reserve) so upgrades are very few and far between. They try to get every Euro they can from you.
The housekeeping staff is downright nasty, and the ladies I travel with told me the maid was yelling at them for leaving the hotel key in the room power slot. One of them got loud with me and I put her in her place real quick. All over something stupid.
I would never come here again. Like I said, it has a nice lobby and lounge, but that's it.
Our family loved staying at the Hilton Sorrento Palace. We visited during a hot July, and our children absolutely loved spending time in the pool—it was the perfect way to cool off.
The location was excellent, with the heart of Sorrento just an easy walk away. The rooms were spacious, comfortable, and a great fit for our family.
The breakfast was outstanding—easily one of the best hotel breakfasts we've ever had. We especially enjoyed the fresh-squeezed orange juice, the delicious pastries, and the wide variety of fresh, high-quality options. Everything we tried was excellent.
Our only regret was that we were only able to stay for one night. We would absolutely stay here again and look forward to returning on our next visit to Sorrento.
Loved the pool area. Loved the room very large and comfortable
Slightly out of town, so in a quiet area, but only 10 minutes walk into the busy town. Rooms were modern and well appointed. We opted for a sea view and the added bonus was a view of Vesuvius. The pools are lovely and we never had an issue getting 5 beds together. Super breakfast selection. Taxis are incredibly expensive, charging 20 euros to get into town. We would definitely stay here again.
The hotel staff / service was excellent. The breakfast buffet selection was really good.
Choice of dinner options is extremely limited, with one restaurant closed completely one evening for a corporate event, leaving a choice of two others which share the same menu. …
הצוות חייכן ואדיב
ארוחת בוקר לא עשירה בירקות ולא בגבינות אין מספיק אצעה ללא גלוטן ולצמחונים
Geweldig zwembad. Top uitzicht. Vriendelijk personeel
Geen koffie op de kamer
Felt like a 5 star hotel, rather than a 4 star. We stayed in interconnecting rooms which were extremely spacious - felt like a flat! Beds were comfortable, shower was great and so many lovely extra touches in the room. The pool was also great fun too - our boys loved using the interconnecting slopes as slides.
We sometimes found the service in the il Sorrento restaurant a bit slow. Also, my back didn’t quite agree with the sun loungers - they were a tad uncomfortable.
Just home from a lovely week in this hotel. We stayed on bed and breakfast basis. Rooms very spacious and clean. Breakfast was busy but the room is large enough that it doesn’t feel too busy. Great selection of food to cater for all tastes.
15 minute walk downhill into town where there’s lots of restaurants and bars. We were glad we could eat out to try all the different restaurants. There’s a supermarket on the walk into town. We took our time on the uphill walk home. Taxis are available but we never took any.
Pool area is lovely and we never had any trouble getting 3 beds together, area gets busy in the afternoon which is to be expected mid summer. Food at the pool restaurant was lovely and reasonable.
We always found the staff to be helpful and pleasant.
We went to Capri for the day also Positano. We preferred Capri.
All in all we had a great stay with lots of lovely memories and when we return we’d have no hesitation about returning to this hotel.
My family had a wonderful 3 nights here. The hotel is new and modern and clean. The staff is friendly and helpful. The restaurants are great and the service is excellent. The pool is a wonderful place to relax after a day of exploring. You can always find free sun beds. You can also easily order food and drinks from your phone for delivery right to your lounger. My only complaint is that food service by the pool ends at 5 and drink service ends at 6. The pool closes at 7. We would have loved to spend more time at the pool relaxing after a day out touring. The location is a bit outside of the city center (15 minute walk), but the views of the bay and Vesuvius are amazing. We’d definitely stay here again.
La struttura è bellissima.camere confortevoli vista terrazzo stupenda.
Per arrivare in centro si va bene è in discesa. Ma non rientrate troppo stanchi che vi aspetta una bella salita 😂
It was clean. Staff were amazing and overall I
Loved it.
Overall an amazing stay. We were here last year as well and the pool seemed warmer this year! Breakfast buffet always good, minus a few days that everything seemed cold, even the water for tea! Our only negative.
The housekeeping staff work so hard and the rooms are spotless.
Pagoda pool bar and restaurant is very good, whether food and drinks are delivered to your poolside seats, or you sit at a table in the bar. Pizza and fries always arrives hot and is delicious. The chicken Caesar salad, and Club Aut sandwich were excellent too. I’ve never seen my kids eat so much salad.
The reception staff have been amazing. Our flight was cancelled at 2am the day of our flight. British Airways was able to book us one more night here, and reception was able to get us in our new room as soon as we settled up our original bill. So friendly and helpful. I can’t thank them enough!
We were in the garden view room. We had a beautiful view of Mt Vesuvius, and there were fireworks a few nights. Beautiful.
Location is in easy walking distance to the town. We happened to be here with large groups and it tended to be loud at times, but nothing too bad. We had some pickleball enthusiasts that played early in the morning and later in the evening. They were having a great time!
Honestly, it was a great stay. If you are looking for a place in Sorrento that has everything, this is the place. Well worth it.
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