Mercure Belo Horizonte Lourdes

Hotels
•
Mercure
8.6 (3133 reviews)
Avenida do Contorno, 7315 , Belo Horizonte , BR
+55 31 3298-4100

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent location
Good overall service
Cons:
Parking fees confusion
Breakfast not included

Categories

Cleanliness
8.81
Positive mentions of cleanliness, but some reviews indicate old facilities.
Service
9.78
General satisfaction with staff, though some issues with external services.
Location
9.82
Several mentions of good location contributing to overall positive sentiments.
Room Quality
8.27
Mention of good room quality, but concerns over old furnishings and lack of amenities.
Amenities
7.8
Negative feedback on breakfast and parking arrangements.
Value for Money
8.26
Mixed reviews on cost relative to what was offered.
Food and Beverage
6.81
Issues reported regarding breakfast pricing and service expectations.
Overall Experience
9.28
General positive sentiment, though specific issues noted in service and amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 04:23

Property Description

Luxurious Accommodations

Experience the epitome of luxury at Mercure Belo Horizonte Lourdes, located just 1.5 km from downtown. Bright and spacious accommodations await you, ensuring a comfortable stay during your visit.

Relaxation and Wellness

Unwind and rejuvenate in style at our indoor pool and sauna after a day of exploration. Keep up with your fitness routine at the well-equipped gym, perfect for de-stressing and staying active during your stay.

Gastronomic Delights

Savor delightful moments at our piano bar and restaurant, offering a cozy ambiance for drinks and conversations. Indulge in a culinary journey with our delectable menu options, promising a memorable dining experience.

Book your stay at Mercure Belo Horizonte Lourdes now for an unforgettable and luxurious getaway.

Important information:

Please note that minors under 18 years of age must be accompanied by their parents and present an official ID. If only one of the parents is with the minor, the absent parent must provide a written authorization. If another person other than the parents is designated to accompany the minor, both parents need to provide a notarized authorization for that person.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CNF

Location

Guest Reviews

8.6
Based on 3133 reviews
Cleanliness: 8.81
Service: 9.78
Location: 9.82
Room Quality: 8.27
Amenities: 7.8
Value for Money: 8.26
Food and Beverage: 6.81
Overall Experience: 9.28
W
walquir rocha • family_with_children • br
9
Excelente opção em BH
Pros:

Custo benefício localização

Cons:

Poderia estar incluído café da manhã

2026-10-24 • via Nuitee
M
Marcio • couple • br
9
2026-10-24 • via Nuitee
F
Fernanda Maldonado • extended_group • br
7
2026-10-23 • via Nuitee
L
Luiz Henrique • solo_traveller • br
8
2026-10-23 • via Nuitee
E
Evandro • family_with_children • fr
8
2026-10-23 • via Nuitee
F
Francisco • couple • br
9
Ótima opção em BH
2026-10-21 • via Nuitee
P
Paulo • couple • br
9
2026-10-21 • via Nuitee
F
Felipe • couple • br
1
Me arrependi da estadia no hotel devido ao atendimento
Pros:

Localização, qualidade do café da manhã e diversidade de equipamentos da academia

Cons:

Quarto era adaptado sem ter sido informado sobre, banheiro não tinha box, pia pequena e não possuía secador no quarto. Solicitações feitas para enviar um secador para o quarto com muita demora de ser atendida com funcionários sem treinamento informando que era para o usar o secador do quarto que não existia.

2026-10-19 • via Nuitee
P
Pedro • couple • br
6
Cons:

O anuncio dizia que o estacionamento tinha carregador de carro elétrico, quando chegamos descobrimos que não tinha e isso atrapalhou bastante nosso planejamento. A equipe não ofereceu nada para contornar esse problema, mesmo que o principal motivo para a escolha tenha sido o carregador.

2026-10-19 • via Nuitee
A
Ana Katarina • couple • br
8
2026-10-17 • via Nuitee
G
GABRIELA • family_with_children • br
7
Decepxionante
Pros:

Restaurante japonês UDON. Muito bom.

Cons:

O quarto não tinha limpeza perfeita
O estacionamento foi cobrado 55.00 a diária, sendo que mostra na reserva que seria 45,00
Funcionários não foram simpáticos

2026-10-14 • via Nuitee
T
Thiago Henrique • couple • br
9
Boa
Pros:

Estrutura,conforto e segurança

Cons:

Café da manhã foi abaixo do padrão normal que é top,Me cobraram um valor mais alto que o normal para levar no quarto,foi poucas opções que o normal,fui mal atendido na entrada com atendente responsável pelo pagamento e atendimento do café

2026-10-13 • via Nuitee
M
Martina • solo_traveller • br
10
2026-10-13 • via Nuitee
J
julio cesar • family_with_children • br
8
2026-10-13 • via Nuitee
W
Wesley • solo_traveller • br
9
2026-10-13 • via Nuitee
C
Claudia • couple • br
5
Razoável
Pros:

Cama confortável, edredom bom, atendimento da recepção.

Cons:

Achei o banheiro ruim, sem janela ou ventilaçao e isso traz um mau cheiro...bem desagradavel.

2026-10-13 • via Nuitee
S
Susanna • solo_traveller • br
9
Pros:

Lage, Zimmer, Fühstück

2026-10-12 • via Nuitee
P
Pedro • couple • br
9
2026-10-12 • via Nuitee
A
ana • couple • br
9
2026-10-11 • via Nuitee
C
CARLOS G • solo_traveller • br
10
2026-10-10 • via Nuitee