Mercure Belo Horizonte Lourdes

Hotels
•
Mercure
8.6 (2655 reviews)
Avenida do Contorno, 7315 , Belo Horizonte , br

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Children allowed
Pets allowed

Facilities

Clubhouse
Fitness facilities (surcharge)
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Excellent location
Good overall service
Cons:
Parking fees confusion
Breakfast not included

Categories

Cleanliness
8.81
Positive mentions of cleanliness, but some reviews indicate old facilities.
Service
9.78
General satisfaction with staff, though some issues with external services.
Location
9.82
Several mentions of good location contributing to overall positive sentiments.
Room Quality
8.27
Mention of good room quality, but concerns over old furnishings and lack of amenities.
Amenities
7.8
Negative feedback on breakfast and parking arrangements.
Value for Money
8.26
Mixed reviews on cost relative to what was offered.
Food and Beverage
6.81
Issues reported regarding breakfast pricing and service expectations.
Overall Experience
9.28
General positive sentiment, though specific issues noted in service and amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 04:23

Property Description

Luxurious Accommodations

Experience the epitome of luxury at Mercure Belo Horizonte Lourdes, located just 1.5 km from downtown. Bright and spacious accommodations await you, ensuring a comfortable stay during your visit.

Relaxation and Wellness

Unwind and rejuvenate in style at our indoor pool and sauna after a day of exploration. Keep up with your fitness routine at the well-equipped gym, perfect for de-stressing and staying active during your stay.

Gastronomic Delights

Savor delightful moments at our piano bar and restaurant, offering a cozy ambiance for drinks and conversations. Indulge in a culinary journey with our delectable menu options, promising a memorable dining experience.

Book your stay at Mercure Belo Horizonte Lourdes now for an unforgettable and luxurious getaway.

Important information:

Please note that minors under 18 years of age must be accompanied by their parents and present an official ID. If only one of the parents is with the minor, the absent parent must provide a written authorization. If another person other than the parents is designated to accompany the minor, both parents need to provide a notarized authorization for that person.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CNF

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children from 3 years old to 11 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs BRL 45 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.6
Based on 2655 reviews
Cleanliness: 8.81
Service: 9.78
Location: 9.82
Room Quality: 8.27
Amenities: 7.8
Value for Money: 8.26
Food and Beverage: 6.81
Overall Experience: 9.28
• couple • co
6
2026-04-04 • via Nuitee
M
Mariana • extended_group • br
8
Voltaria
Pros:

Equipe muito agradável

Cons:

Café da manhã não tinha

2026-04-04 • via Nuitee
G
Giuliana • family_with_children • br
9
2026-04-03 • via Nuitee
M
Matheus Zapateiro • solo_traveller • br
10
2026-04-03 • via Nuitee
S
samuel • solo_traveller • br
4
Tem muitos outros melhores em bh.
Pros:

Localização, quarto confortável. Café da manhã excelente! Hotel visualmente lindo.

Cons:

A recepcionista na entrada não me disse que a tarifa não contemplava café da manhã incluso, paguei um absurdo pela manhã. Estacionamento, pago também, é caro! Não tinha condicionador no banheiro.
Funcionários todos com a cara fechada. Como um todo, bem decepcionante!

2026-04-02 • via Nuitee
B
Bruno • couple • dk
9
2026-04-02 • via Nuitee
C
CIBELE • couple • br
10
2026-04-01 • via Nuitee
J
Joao • family_with_children • br
10
2026-04-01 • via Nuitee
F
fernando • couple • br
6
Pros:

Funcionários

Cons:

Elevadores demorados e lotados o tempo todo, café da manhã caríssimo

2026-03-31 • via Nuitee
C
Clara • family_with_children • br
6
Deixou a desejar
Pros:

Localização e café da manhã

Cons:

Estrutura do quatro muitooo antiga. Funcionários sem carisma.

2026-03-31 • via Nuitee
H
Haroldo • couple • br
5
Razoável, a manutenção das instalações merece mais atenção.
Pros:

Localização

Cons:

Vaso sanitário entupido
Caixa do papel higiênico quebrada

2026-03-31 • via Nuitee
H
Hugo • extended_group • br
9
Pros:

Localização

Cons:

Elevadores muito lentos. Exaustor no banheiro não funcionava.

2026-03-30 • via Nuitee
R
Raphael • couple • br
8
2026-03-30 • via Nuitee
C
Célio • extended_group • br
9
2026-03-30 • via Nuitee
S
Suzana • couple • br
10
Um ótimo hotel
Pros:

Excelente hotel executivo com bons apartamentos, roupa de cama excelente, canais de Tv sob assinatura incluídos - senti falta de um restaurante

Cons:

Como estava indo a um casamento achei a iluminação do banheiro e do quarto bem ruim para uma maquiagem

2026-03-30 • via Nuitee
G
Gabriel • solo_traveller • br
10
2026-03-30 • via Nuitee
G
Gabriel • solo_traveller • br
6
Cons:

O quarto com o ar condicionado muito antigo, não regula a temperatura.
Deixaram sabonete usado no banheiro.
Na madrugada algum outro hóspede tentou abrir a porta do meu quarto e sim a chave do mesmo estava magnetizada para meu apartamento. Sorte q eu coloquei a trava na porta

2026-03-29 • via Nuitee
W
Wagner • couple • br
10
2026-03-29 • via Nuitee
G
Geraldo • couple • br
8
2026-03-29 • via Nuitee
L
Leonardo • family_with_children • br
10
2026-03-27 • via Nuitee