Mercure Belo Horizonte Lourdes

Hotels
Mercure
8.6 (2655 reviews)
Avenida do Contorno, 7315 , Belo Horizonte , br

Children allowed
Pets allowed

Facilities

Clubhouse
Fitness facilities (surcharge)
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Excellent location
Good overall service
Cons:
Parking fees confusion
Breakfast not included

Categories

Cleanliness
8.81
Positive mentions of cleanliness, but some reviews indicate old facilities.
Service
9.78
General satisfaction with staff, though some issues with external services.
Location
9.82
Several mentions of good location contributing to overall positive sentiments.
Room Quality
8.27
Mention of good room quality, but concerns over old furnishings and lack of amenities.
Amenities
7.8
Negative feedback on breakfast and parking arrangements.
Value for Money
8.26
Mixed reviews on cost relative to what was offered.
Food and Beverage
6.81
Issues reported regarding breakfast pricing and service expectations.
Overall Experience
9.28
General positive sentiment, though specific issues noted in service and amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 04:23

Property Description

Luxurious Accommodations

Experience the epitome of luxury at Mercure Belo Horizonte Lourdes, located just 1.5 km from downtown. Bright and spacious accommodations await you, ensuring a comfortable stay during your visit.

Relaxation and Wellness

Unwind and rejuvenate in style at our indoor pool and sauna after a day of exploration. Keep up with your fitness routine at the well-equipped gym, perfect for de-stressing and staying active during your stay.

Gastronomic Delights

Savor delightful moments at our piano bar and restaurant, offering a cozy ambiance for drinks and conversations. Indulge in a culinary journey with our delectable menu options, promising a memorable dining experience.

Book your stay at Mercure Belo Horizonte Lourdes now for an unforgettable and luxurious getaway.

Important information:

Please note that minors under 18 years of age must be accompanied by their parents and present an official ID. If only one of the parents is with the minor, the absent parent must provide a written authorization. If another person other than the parents is designated to accompany the minor, both parents need to provide a notarized authorization for that person.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CNF

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children from 3 years old to 11 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs BRL 45 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.6
Based on 2655 reviews
Cleanliness: 8.81
Service: 9.78
Location: 9.82
Room Quality: 8.27
Amenities: 7.8
Value for Money: 8.26
Food and Beverage: 6.81
Overall Experience: 9.28
V
Vasconcelos Mazza solo_traveller br
6
Razoável.
Pros:

Cama boa. Ar condicionado bom. Boa TV.

2026-03-14 via Nuitee
J
José Roberto couple br
10
2026-03-14 via Nuitee
L
Leonardo couple br
10
2026-03-13 via Nuitee
L
Luiz Carlos Cunha solo_traveller br
8
2026-03-13 via Nuitee
R
raiani couple br
6
2026-03-13 via Nuitee
M
Myriam solo_traveller fr
6
2026-03-13 via Nuitee
E
Eric couple br
10
Pros:

Suite otima

Cons:

Cafe da manba nao incluido

2026-03-13 via Nuitee
M
Maurilio Cardoso couple br
9
2026-03-12 via Nuitee
W
Washington family_with_children br
1
Propaganda enganosa
Pros:

Da acomodação

Cons:

Fiz a reserva no aplicativo, nao falava sobre ter o café da manhã ou nao, chegando na hora nao pudemos tomar o café, achei ridículo essa situação, nao volto mais a Hóspedar nesse hotel

2026-03-11 via Nuitee
M
Marcelo couple br
8
Pros:

Uma excelente localização, uma vista bacana, funcionários educados, excelente café da manhã.

Cons:

Agora o Ar condicionado, fiquei muito irritado um barulho não condiz com conforto que hotel proporciona, fiquei em dois apartamentos com mesma situação, Agora quem não tem problemas com barulho poder ficar e ser feliz.

2026-03-10 via Nuitee
D
Diego couple br
7
Deixou a desejar em nossa experiencia na suite master do hotel.
Pros:

Suite maravilhosa.

Cons:

Na manha do dia 08/03, fomos obrigados a acordar às 06:38 da manha devido um barulho no teto ou lateral da suite 2101, suite esta Master do hotel. Infelizmentes tivemos de deixar a suite antes do esperado pois nao tinha condições de ficar ali em repouso ou dormindo nele. Não descemos para o café da manha indo diretamente ao nosso carro no estacionamento e seguindo viagem. Nao passamos pela recepção do hotel e deixamos as chaves dentro do quarto para evitarmos transtornos pois liguei 02 vezes na recepção para solucionarem tal barulho mas sem sucesso!

2026-03-10 via Nuitee
V
Virgilino couple br
8
2026-03-10 via Nuitee
E
Eduardo solo_traveller br
10
2026-03-10 via Nuitee
F
Felipe couple br
10
2026-03-09 via Nuitee
L
Luana solo_traveller br
10
2026-03-09 via Nuitee
F
FREDERIC solo_traveller fr
8
2026-03-08 via Nuitee
I
Isaias couple br
4
Cons:

Foi caro a estadia do meu pet, ainda por cima
Demoram para levar a cama do meu pet
Foi levar no segundo dia !!!

2026-03-07 via Nuitee
M
Maciel couple br
10
2026-03-07 via Nuitee
A
Alessandra couple br
8
2026-03-07 via Nuitee
E
Ernando couple br
5
2026-03-05 via Nuitee