Holiday Inn Express Hotel & Suites Hagerstown by IHG

Hotels
•
Holiday Inn Express
9 (440 reviews)
241 Railway Lane , Hagerstown , us
+1 301-745-5644

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and comfortable rooms
Cons:
Pool cleanliness
Limited gym equipment

Categories

Cleanliness
8.33
General sentiment indicates rooms were mostly clean, but some comments noted issues with cleanliness in areas like the pool.
Service
9.8
Staff were consistently described as friendly and helpful, with positive comments on their service.
Location
9.34
Many reviews highlighted the great location, close to shopping and restaurants.
Room Quality
8.79
Overall sentiment was positive with clean and comfortable rooms, although some decor aspects were mentioned as cold.
Amenities
8.82
Amenity feedback was generally good, but some comments on the cleanliness of the pool and equipment in the gym lowered the score slightly.
Value for Money
9.28
Guests felt they received good value for their stay, which was reflected in several positive reviews.
Food and Beverage
8.33
While the breakfast received praise, some guests missed specific items, impacting the overall score.
Overall Experience
9.3
Overall feedback indicated a very positive experience, with many guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 04:05

Property Description

Indulge in Comfort and Convenience

Relaxation at Your Fingertips
Unwind in our indoor pool and jacuzzi, then retire to your room equipped with modern amenities like a flat-screen TV, microwave, and refrigerator.

Stay Productive and Energized
Start your day with a complimentary breakfast, catch up on work at the 24-hour business centre, and stay active in the fitness centre. For leisure, enjoy our game room.

Explore Nearby Attractions
Conveniently located near Valley Mall Shopping Center, our hotel is also a short distance from cultural sites like the Washington County Museum of Fine Arts and the historic Hager House.

Ready to experience comfort and convenience in Hagerstown? Book your stay at Holiday Inn Express Hotel & Suites now.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HGR

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 440 reviews
Cleanliness: 8.33
Service: 9.8
Location: 9.34
Room Quality: 8.79
Amenities: 8.82
Value for Money: 9.28
Food and Beverage: 8.33
Overall Experience: 9.3
M
Mustafaieva • solo_traveller • us
10
2026-08-12 • via Nuitee
S
Steven • solo_traveller • us
7
Pros:

Great location, just off interstate, close to many restaurants.

Cons:

Bed frame was askew and posed a tripping hazard as the frame was sticking out 5 inches beyond the base if the bed. My wife and I lifted the bedfrane and re-centered it

2026-08-10 • via Nuitee
S
Stephen • couple • us
9
We have been staying mostly at Holiday Inn expresses last few years and find them very comfortable a
Pros:

Very good breakfast - much better that the usual we have experienced at other “one night stay” hotels.

2026-08-05 • via Nuitee
S
Stacy • family_with_children • us
10
Wonderful stay!
Pros:

The beds were so incredibly comfy!!!

Cons:

Everything was great!

2026-08-04 • via Nuitee
J
Jesika • family_with_children • us
9
Excellent!
Pros:

Close to everything I needed to do and go see clean property friendly employees and very helpful.

Cons:

Needs a place outdoors specifically for dogs

2026-08-02 • via Nuitee
M
Mark • solo_traveller • us
10
2026-07-23 • via Nuitee
A
Alan • couple • us
8
2026-07-16 • via Nuitee
O
Oscar • solo_traveller • us
8
2026-07-06 • via Nuitee
S
Sepulveda • solo_traveller • us
10
Pros:

Everything no complaints.

2026-06-23 • via Nuitee
S
Stephanie • family_with_children • us
10
2026-06-22 • via Nuitee
J
J2005081116 • Family
10
Great Stay
Pros:

Pros: Clean and modern. Nice pool area. Conveniently located near many restaurants and stores. Good shower water pressure.
Cons: None specific to this hotel
Bottom Line: We would most definitely stay here again!

2026-06-14 • via Tripadvisor
J
Jeanette • couple • us
9
2026-06-09 • via Nuitee
W
Wander37300100742 • Couples • Fort Myers Beach, Florida
10
No surprises, perfect place to stop for the night.
Pros:

Nice, clean and updated. Breakfast included and cold/hot breaky. Chilis, Outback and wings restaurant right there and right off the I81. Will definitely go back.

2026-05-12 • via Tripadvisor
D
Dorota • solo_traveller • us
7
2026-05-08 • via Nuitee
R
Richard • family_with_children • ca
10
Pros:

Tout.

Cons:

Rien du tout.

2026-05-07 • via Nuitee
D
Dianne • couple • us
10
Pros:

Front desk woman was super helpful and friendly!

2026-05-04 • via Nuitee
D
Dale • solo_traveller • us
8
2026-04-29 • via Nuitee
A
Alessandro • solo_traveller • us
10
2026-04-26 • via Nuitee
M
Marlee • couple • us
9
Pros:

Nicely updated

Cons:

Nothing

2026-04-19 • via Nuitee
J
Jennifer • family_with_children • us
9
2026-04-14 • via Nuitee