Country Inn & Suites by Radisson, Pigeon Forge South, TN

Hotels
Country Inn & Suites by Radisson Americas
8.1 (3112 reviews)
4215 Parkway , Pigeon Forge , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Great Location
Good Breakfast
Comfortable Pool
Cons:
Cleanliness Issues
Rude Staff at Times

Categories

Cleanliness
6.6
Some reviews indicated issues with cleanliness, including unclean sheets and bugs in the room.
Service
8.6
Mixed reviews with some rude staff, but also mentions of polite and helpful staff.
Location
9.1
Multiple reviews praised the location as a key positive aspect.
Room Quality
7.6
Issues with room comfort and amenities, such as uncomfortable beds and minor maintenance concerns.
Amenities
8.1
General satisfaction with amenities, though some reviews noted room maintenance concerns.
Value for Money
8.1
Overall a fair value considering the positives mentioned, despite some complaints.
Food and Beverage
8.6
Many reviews highlighted breakfast as a great feature of the stay.
Overall Experience
8.1
A mix of good and bad experiences, leading to an overall positive but uneven stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 01:28

Property Description

Convenient Location: Situated just a 7-minute drive from Dollywood, our hotel in Pigeon Forge offers easy access to the area's top attractions.

Comfortable Accommodations: Each room at Country Inn & Suites features a TV, microwave, and refrigerator, with some rooms even boasting a private balcony for a touch of luxury.

Relaxing Amenities: Take a dip in our indoor pool or explore nearby Great Smoky Mountains National Park. Plus, enjoy the convenience of free WiFi, complimentary breakfast, and parking during your stay.

Experience the perfect blend of comfort and convenience at our hotel. Book now for an unforgettable stay in Pigeon Forge!

Important information:

Late arrivals will be provided a contact number at the front desk for check-in.

Please note that the name on credit card used for incidental deposit must match the name on the card used to book reservation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.1
Based on 3112 reviews
Cleanliness: 6.6
Service: 8.6
Location: 9.1
Room Quality: 7.6
Amenities: 8.1
Value for Money: 8.1
Food and Beverage: 8.6
Overall Experience: 8.1
A
Anthony solo_traveller us
10
Pros:

Very nice place staff was friendly and helpful good size room and a good price.

Cons:

It could have been a little cleaner looks like the upholstery and carpets could use a good cleaning. And the hallway was hot. For the price you pay though you should expect a few things. Overall it was a very good place.

2026-07-11 via Nuitee
R
Richard solo_traveller us
10
Awesome
Pros:

Everyone was very friendly

2026-07-11 via Nuitee
A
Alissa family_with_children us
7
2026-07-10 via Nuitee
L
Livesay solo_traveller us
7
Safe and great location, but not planning to stay again.
Pros:

Property felt safe, great location with a beautiful view of the river from some rooms and from the breakfast area, free and convenient parking, breakfast was decent (not great, but not bad). Mostly clean. The beds were fairly comfortable. It was very quiet at night.

Cons:

The room was not as clean as I prefer: the mattress cover was stained and appeared to need a wash, some stuff on carpet like it hadn't been thoroughly vacuumed. The shower temperature was not hot in our room. The pillows were very flat.

2026-07-08 via Nuitee
C
Christy extended_group us
8
All in all great place. Would definitely stay again.
Pros:

Location and amenities.

Cons:

Pool was super cold. Balcony had bugs and spiderwebs everywhere.

2026-07-08 via Nuitee
A
Aline solo_traveller br
8
Pros:

Boa localização, a vista panorâmica muito agradável, funcionários educados e prestativos, quarto bom tamanho, café da manhã gostoso, variedades de alimentos.

Cons:

O café da máquina fraco, não tinha opção café forte. Os travesseiros muito pequenos.

2026-07-07 via Nuitee
J
Jerome C solo_traveller us
10
Happy with the over all.
Pros:

The location.

Cons:

The carpet and the internet.

2026-07-05 via Nuitee
J
Jennifer family_with_children us
10
2026-07-04 via Nuitee
K
Kenneth couple us
8
2026-07-01 via Nuitee
J
Jennifer family_with_children us
7
Pros:

Good

2026-07-01 via Nuitee
M
Micheal solo_traveller us
1
Don't stay here
Pros:

The balcony looking at the river was the only thing pleasant about this place

Cons:

This place was nasty nasty nasty nasty. The hallway was so hot you couldn't even breathe. The room was not vacuumed the tables weren't even wiped off or anything from people being there before the outside covers on the bed were also very nasty there was a bench where you can set your clothing and things on which was also nasty evidently they have put trash on it before which set and they didn't even clean it off so they was dried up liquid and also pieces of crumbs on it. Very sad this hotel is about 6 years old and it's in this shape already! I stayed here when it first opened it was nice another time I did have a bad experience but this time this place is just nasty I will never stay there again. I didn't even shower there it was so nasty I just got my stuff and went home. Also the mattresses on the beds were horrible and need to be replaced

2026-07-01 via Nuitee
S
Stephanie couple us
9
It was very comfortable and content about breakfast was very good
Pros:

It was close to a lot of places

2026-07-01 via Nuitee
J
Jeffrey solo_traveller us
7
2026-06-30 via Nuitee
A
April family_with_children us
7
Most the staff was nice except a South Asian staff front desk employee, she was very rude.
Pros:

The location, the bed was comfy

Cons:

The room was nice except for the carpet. Carpet was very dingy and dirty looking.

2026-06-30 via Nuitee
T
tymothy extended_group us
10
2026-06-30 via Nuitee
C
Carla couple us
10
It was great and we would stay here again.
Pros:

Conveniently located to everything. We loved the balcony we had off our room. The creek and the ducks were great too. Room was spacious and clean and the staff was very friendly.

Cons:

We had no complaints.

2026-06-30 via Nuitee
L
Larry solo_traveller us
10
2026-06-29 via Nuitee
G
Gloria couple us
8
Pleasant and relaxing
Pros:

Near a river. Property was clean. Lots of parking space

Cons:

No hot tub.

2026-06-27 via Nuitee
D
Daley couple us
1
I had the misfortune of encountering the grumpiest front desk lady ever on 6/24/26! She looked like
Pros:

Nothing.

Cons:

I had the misfortune of encountering the grumpiest front desk lady ever on 6/24/26! She looked like she sucked on a lemon all day her face was very unpleasant.I tried to explain that my Tennessee ID was for work purposes and im not a local im Jamaican i just travel for work and i did my tn id so its easier rather than always having to show my passport, but she just wouldn't have it. She kept giving me attitude, talking over me, and making it clear that locals weren't welcome. I felt like asking her what her problem was, but I bit my tongue. She ruined my whole night i felt awful and curious as to why that lady was behaving like that I couldn't wait to get out of there thank god it was just one night. Needless to say, I won't be back!

2026-06-26 via Nuitee
L
Linda couple us
8
Mis vacaciones
Pros:

La habitación muy cómoda y limpia y sobre todo el colchón muy estable. Habitación libre de humo y el desayuno muy bueno .

Cons:

La piscina muy pequeña

2026-06-25 via Nuitee