Country Inn & Suites by Radisson, Pigeon Forge South, TN

Hotels
Country Inn & Suites by Radisson Americas
8.1 (3184 reviews)
4215 Parkway , Pigeon Forge , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Great Location
Good Breakfast
Comfortable Pool
Cons:
Cleanliness Issues
Rude Staff at Times

Categories

Cleanliness
6.6
Some reviews indicated issues with cleanliness, including unclean sheets and bugs in the room.
Service
8.6
Mixed reviews with some rude staff, but also mentions of polite and helpful staff.
Location
9.1
Multiple reviews praised the location as a key positive aspect.
Room Quality
7.6
Issues with room comfort and amenities, such as uncomfortable beds and minor maintenance concerns.
Amenities
8.1
General satisfaction with amenities, though some reviews noted room maintenance concerns.
Value for Money
8.1
Overall a fair value considering the positives mentioned, despite some complaints.
Food and Beverage
8.6
Many reviews highlighted breakfast as a great feature of the stay.
Overall Experience
8.1
A mix of good and bad experiences, leading to an overall positive but uneven stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 01:28

Property Description

Convenient Location: Situated just a 7-minute drive from Dollywood, our hotel in Pigeon Forge offers easy access to the area's top attractions.

Comfortable Accommodations: Each room at Country Inn & Suites features a TV, microwave, and refrigerator, with some rooms even boasting a private balcony for a touch of luxury.

Relaxing Amenities: Take a dip in our indoor pool or explore nearby Great Smoky Mountains National Park. Plus, enjoy the convenience of free WiFi, complimentary breakfast, and parking during your stay.

Experience the perfect blend of comfort and convenience at our hotel. Book now for an unforgettable stay in Pigeon Forge!

Important information:

Late arrivals will be provided a contact number at the front desk for check-in.

Please note that the name on credit card used for incidental deposit must match the name on the card used to book reservation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYS

Location

Guest Reviews

8.1
Based on 3184 reviews
Cleanliness: 6.6
Service: 8.6
Location: 9.1
Room Quality: 7.6
Amenities: 8.1
Value for Money: 8.1
Food and Beverage: 8.6
Overall Experience: 8.1
T
Tara solo_traveller us
8
Pros:

It was clean. Location was excellent, it was close to everything.

Cons:

Bed was okay. Pillows were too small & flat. Elevators were a bit scary.

2026-09-12 via Nuitee
J
John family_with_children us
10
2026-09-11 via Nuitee
D
DANIELLE couple us
3
2026-09-10 via Nuitee
S
Steve family_with_children us
2
2026-09-09 via Nuitee
S
Staci solo_traveller us
7
Pros:

Staff was nice,breakfast was good, clean beds no sign of bugs! It was highly recomended...clean,sorta old

Cons:

Hallways were smelly,carpet dirty,elevators slow,carpet in room dirty,bathroom sink was in the room...not the bathroom,drain in tub was slow, sink leaked

2026-09-08 via Nuitee
V
Vytautas couple us
1
AVOID THIS FILTHY PLACES!!!!!!
Cons:

This hotel is poorly managed and completely unfit for guests. Save your money and stay elsewhere.
​Pest & Mold Issues: Found a cockroach in the sink, visible mold around the vents, and a foul damp odor throughout the room.
​Dirty & Unmaintained: Stained linens, dirty surfaces, and a broken guest laundromat that was listed as working on their website.
​Inconvenient Access: The porch is locked after breakfast unless you go through the pool area—and keycards don't work to re-enter.
​Indifferent Management: The front desk staff clearly knew about all these issues, but showed absolutely no intent or effort to resolve them. Food options were also extremely limited.

2026-09-08 via Nuitee
R
Richard couple us
3
Very disappointed
Pros:

It was disappointing honestly.

Cons:

Went to pull out the couch bed and there was a big pee stain in the middle of the mattress. Also no sheets and blankets for pull out bed, went to desk to ask for one and had to argue there wasn’t one in the room. Horrible smell in the room and hallway. The elevators were hot and questionable. Paid a larger amount because I thought that would ensure we would have a nice pleasant clean room but that was not the case.

2026-09-06 via Nuitee
L
Lisa couple us
8
Adequate.
Pros:

Location. Reasonable price. Good towels. Coffee available 24/7

Cons:

Definitely needs updating. Carpet needs replaced or switch to laminate. Also sheets on one of the beds was stained and gross.

2026-09-05 via Nuitee
C
Christina couple us
10
2026-09-04 via Nuitee
L
Larry extended_group us
10
The Gem of Pigeon Forger
Pros:

Winner everytime. Great breakfast. Fast and friendly service.

2026-09-04 via Nuitee
B
Brian couple us
9
Affordable and clean
Pros:

We have stayed here several times when in the area! It’s always clean and comfortable. The location is convenient to everything.

Cons:

The only thing that needs some work is the hot water in shower. It’s mostly luke warm.

2026-09-02 via Nuitee
N
Nick couple gb
7
2026-09-02 via Nuitee
P
Pamela couple us
10
Pros:

Breakfast was very nice. Biscuits, gravy, eggs, sausage. Very good!

Our room was very clean!

2026-09-01 via Nuitee
C
Crystal solo_traveller us
10
2026-08-31 via Nuitee
T
Terresi couple us
4
2026-08-29 via Nuitee
T
Terrie solo_traveller us
9
Pros:

Location, price, comfortable

Cons:

I was thinking it had an outdoor pool. The indoor pool was fine, but you can't lay in the sun.

2026-08-29 via Nuitee
A
Asya family_with_children us
10
2026-08-29 via Nuitee
D
Danielle solo_traveller us
10
Friendly & Welcoming!
Pros:

Love the front desk welcome! Treat you like family!

2026-08-29 via Nuitee
D
Dawn solo_traveller us
10
2026-08-28 via Nuitee
F
Fred solo_traveller us
8
Great location
Pros:

Great location

Cons:

To expensive .
Same breakfast every day

2026-08-28 via Nuitee