Holiday Inn Express & Suites Waterville - North by IHG

Hotels
Holiday Inn Express
8.4 (512 reviews)
332 Main Street , Waterville , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Good breakfast variety
Convenient location
Cons:
Musty smells in rooms
High prices for services
Limited restaurant options nearby

Categories

Cleanliness
8.04
Room was very clean, but some complaints about musty smells.
Service
9.01
Staff were accommodating and friendly, providing good assistance.
Location
8.55
Convenient location with dining and shopping nearby, but some restaurants are lacking.
Room Quality
8.2
Rooms were clean and comfortable but some had musty smells.
Amenities
8.63
Good breakfast options and helpful facilities.
Value for Money
7.79
Some reviews cited high prices for the stay.
Food and Beverage
8.44
Breakfast received positive remarks for variety and quality.
Overall Experience
8.51
Mixed feelings but overall satisfactory with some notable experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 05:16

Property Description

Convenient Location and Nearby Attractions
The Holiday Inn Express & Suites Waterville - North is ideally situated in the heart of Maine, close to popular attractions like Belgrade Lakes and Colby College. Explore the beauty of Boothbay Harbor and Reid State Park, or hit the slopes at nearby ski areas.

Delicious Breakfast and Modern Amenities
Start your day right with our complimentary hot breakfast offering a variety of options. Stay connected with free Wi-Fi, enjoy a relaxing swim in the indoor pool, and keep up with your workout routine in the exercise room.

Comfortable Suites and Thoughtful Extras
Our suites are designed for your comfort, featuring fully equipped kitchens, separate living areas, and modern conveniences like flat-screen TVs. Whether you're here for work or leisure, we have everything you need for a pleasant stay.

Book your stay at the Holiday Inn Express & Suites Waterville - North now for a memorable experience!

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PWM

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.4
Based on 512 reviews
Cleanliness: 8.04
Service: 9.01
Location: 8.55
Room Quality: 8.2
Amenities: 8.63
Value for Money: 7.79
Food and Beverage: 8.44
Overall Experience: 8.51
J
Justin family_with_children ca
9
2026-08-16 via Nuitee
L
Leslee solo_traveller ca
9
Pros:

Rooms were modern and clean. Pool are was clean and well maintained.

Cons:

Wifi was so poor that we had to shut off the wifi on our phones and use data instead to be able to do anything. Nothing would load.

2026-08-15 via Nuitee
G
Gary solo_traveller us
10
2026-08-13 via Nuitee
G
Goodwin couple us
10
2026-08-13 via Nuitee
J
Jessey extended_group ca
10
Super agréable
Pros:

Piscine déjeuner confort

Cons:

Rien tout était parfait

2026-08-09 via Nuitee
D
Destiny couple us
1
2026-08-04 via Nuitee
B
Becky F. - ND solo_traveller us
7
Pros:

It was clean and the bed was comfortable.

Cons:

The pool area smelled bad.

2026-07-18 via Nuitee
M
Megan extended_group us
6
Served it’s purpose
Pros:

The staff and location were nice. Did not realize there was so much construction in hotel at the time. Breakfast was not very good at all. The food tasted all premade boxed. Please get rid of the pancake 3D printer. It was so nasty! Normally there is plenty of fresh fruits and they only had bananas and zero varieties of breads for toasting. Also coffee machine broke three times and worker said o well Dunkies is down the street.

Cons:

See above

2026-07-11 via Nuitee
R
Rene couple ca
8
2026-07-07 via Nuitee
Y
yannick couple ca
8
2026-07-06 via Nuitee
P
Patricia family_with_children us
10
2026-07-04 via Nuitee
J
Jennifer couple us
4
Very loud and uninformed staff
Cons:

The employees tell you things they don’t really know about and you don’t know ahead of time they hold an extra $200+on card till you arrive , when to late to canceal. Staff tells you returns day you leave it don’t. Made my account short and caused me to not get meds on time because shorted my account, so money wasn’t there for my mail out meds. Staff shouldn’t say things they don’t know !!! Very disappointed .

2026-07-02 via Nuitee
J
James couple us
10
2026-06-25 via Nuitee
J
james solo_traveller us
8
Pros:

Friendly staff, had to change dates and staff was accommodating.

Cons:

2 rooms weren't ready till an hour wait.

2026-06-24 via Nuitee
D
DIANNE couple ca
10
Pros:

Good

2026-06-23 via Nuitee
L
Lisa couple us
10
2026-06-22 via Nuitee
L
Lydia family_with_children ca
8
Très bien :)
Pros:

La piscine et le déjeuner !

Cons:

Tout était parfait !

2026-06-18 via Nuitee
N
Nancy solo_traveller us
10
2026-06-17 via Nuitee
J
Janice couple us
10
2026-06-14 via Nuitee
L
Lori solo_traveller us
5
Pros:

Pleasant staff

Cons:

Dark halls definitely needs to remodeled . Halls are very dim and looks dirty .

2026-06-12 via Nuitee