Comfort Inn & Suites Amarillo West Near Medical Center

Hotels
Comfort
7.9 (954 reviews)
2300 Soncy Road , Amarillo , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Swimming pool
Heated pool
Free wired internet
Access to nearby indoor pool
Offsite parking discounted rates available
Internet access
Covered parking
Swimming nearby

Review Highlights

Pros:
Clean and comfortable room
Friendly staff
Good breakfast
Location
Cons:
Cleanliness issues
Aging property
Booking errors

Categories

Cleanliness
7.04
There were issues mentioned regarding cleanliness, including bugs in the room.
Service
8.51
Positive feedback about staff being pleasant and accommodating.
Location
8.05
Convenient location mentioned in several reviews.
Room Quality
7.5
Rooms were described as clean but showing age and needing renovation.
Amenities
7.53
Amenities were average with some mentioned positively, but some issues noted.
Value for Money
7.99
Good value for a night, although not worth $100 for the condition.
Food and Beverage
8.54
Breakfast options were generally well-received and included fresh items.
Overall Experience
8.01
Overall satisfaction was good despite some cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 06:13

Property Description

Convenient Location
Located just off Interstate 40, only 8 miles from downtown Amarillo, Comfort Inn & Suites Amarillo offers easy access to the city's attractions and business centers.

Relaxing Amenities
Guests can unwind in the indoor pool and hot tub or enjoy the convenience of in-room microwaves and refrigerators. Stay connected with free Wi-Fi and catch up on the latest shows with cable TV.

Complimentary Services
Start your day right with a daily breakfast and stay informed with complimentary newspapers during your stay at Amarillo Comfort Inn & Suites.

Book your stay at Comfort Inn & Suites Amarillo now to experience comfort and convenience during your visit to Amarillo!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AMA

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.9
Based on 954 reviews
Cleanliness: 7.04
Service: 8.51
Location: 8.05
Room Quality: 7.5
Amenities: 7.53
Value for Money: 7.99
Food and Beverage: 8.54
Overall Experience: 8.01
G
Gary couple us
10
2026-04-17 via Nuitee
V
Vickie couple us
5
Room was clean. Shower didn't work. Ac worked poorly. Food was decent. One staff member bordered on
Pros:

Our problem was with one front desk person. I'm older and she spoke softly. I asked her to speak up...3 times. At the end she gave me elevator instruction in a booming voice. ( Showing off,) Later I mentioned our shower didn't work. She pointed to a small sign that showed how to properly work the shower head. I said the would have come in handy had it been in the room rather than on your desk. My 73 year old husband had to get down on his hands and knees in order to wash his hair. She responded, "Aw....!" But no apologies or explanation at all. Also the ac in our room worked poorly but I didn't even bother to complain...we stayed 2 nights but probably wouldn't stay here again.

Cons:

See above...

2026-04-15 via Nuitee
D
Diana solo_traveller us
1
They put me in a used room! And gave me a refund.
Pros:

The breakfast was fine, I enjoyed the variety of options. The parking was easy. I did get a refund for staying in the dirty, used room, so I appreciate this.

Cons:

I showed up around 10:30pm after a long day of driving on Route 66. I ended up getting to the room and it was dirty and used. The sheets were open and there was a dirty bandaid in the garbage can. Apparently, someone went into the room, complained because the carpet was wet and ask for a new room. The front desk never checked to see if the room was used and sent me up there instead. There were no other available rooms, so I ended up sleeping in the used bed.

2026-04-15 via Nuitee
R
Randy couple us
10
2026-04-15 via Nuitee
M
Mike couple us
7
Amarillo
Pros:

The bed was comfortable

Cons:

They goofed up with the room reservations and it was most inconvenient to say the least

2026-04-13 via Nuitee
family_with_children us
10
2026-04-06 via Nuitee
G
Glenn family_with_children us
10
2026-04-06 via Nuitee
S
Sean family_with_children us
7
Will not be returning, ever.
Cons:

It was cold outside and they would not even allow my dog inside. Even if I kept it in the crate. Dog had to sleep out in car in 35 degrees. I happened to have blankets, but in my opinion, thumbs down. Also breakfast was the same both days.

2026-04-04 via Nuitee
A
Asael solo_traveller us
10
2026-04-04 via Nuitee
K
Keri solo_traveller us
10
2026-04-01 via Nuitee
S
Stephanie couple us
10
Pros:

Everyone really helpful and nice and clean

2026-03-25 via Nuitee
A
Andrea couple us
9
Good, clean and comfortable
Pros:

Clean and comfortable

Cons:

Clean well laid out design

2026-03-25 via Nuitee
G
garcia solo_traveller us
1
2026-03-24 via Nuitee
L
Lederer family_with_children us
10
2026-03-24 via Nuitee
L
Lederer family_with_children us
10
2026-03-24 via Nuitee
M
Mizell family_with_children us
9
2026-03-23 via Nuitee
A
Angela family_with_children us
7
2026-03-23 via Nuitee
J
Josh family_with_children us
10
2026-03-23 via Nuitee
T
Tommy solo_traveller us
10
Awesome!
Pros:

Front desk super friendly & helpful!
The cleaning staff sheep, rooms always very clean!

Cons:

The price!

2026-03-22 via Nuitee
A
Antranette couple us
9
2026-03-21 via Nuitee