Hyatt Select Richmond Chester

Hotels
8 (448 reviews)
13148 Kingston Avenue , Chester , US

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Lack of cleanliness
Disappointing food quality

Categories

Cleanliness
7.16
Several reviews mention poor cleanliness and maintenance issues.
Service
10
Staff was highlighted as friendly and helpful by multiple guests.
Location
9.13
Guests appreciate the proximity to various attractions.
Room Quality
8.17
Room comfort noted positively, but some had issues with smells and maintenance.
Amenities
7.12
Several amenities were noted as lacking or unavailable due to renovations.
Value for Money
8.15
Mixed reviews on pricing considering service provided.
Food and Beverage
6.11
Multiple mentions of disappointing food quality and options.
Overall Experience
8.16
Overall experience varied greatly due to the negatives, yet some enjoyed their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 12:56

Property Description

Modern Amenities
Hyatt Place Richmond Chester offers modern amenities such as free Wi-Fi, air conditioning, and a coffee machine in every room. Guests can also enjoy cable channels and ironing facilities for added convenience.

Convenient Facilities
The hotel provides a 24-hour front desk, meeting facilities, dry cleaning, and laundry services, ensuring a hassle-free stay for all guests.

Relaxation and Recreation
Guests can unwind at the fitness centre or outdoor pool, perfect for relaxation or keeping up with fitness routines. Additionally, the property's close proximity to Old Dominion University and free parking make it an ideal choice for travelers.

Book your stay at Hyatt Place Richmond Chester now for a seamless and enjoyable experience!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: RIC

Location

Guest Reviews

8
Based on 448 reviews
Cleanliness: 7.16
Service: 10
Location: 9.13
Room Quality: 8.17
Amenities: 7.12
Value for Money: 8.15
Food and Beverage: 6.11
Overall Experience: 8.16
Óscar • extended_group • fr
8
Great value around a nice area
Pros:

The staff was amazing, and the hotel was located in a very nice area of Chester, very easy to move around, and close to the airport. The room was very cozy and spacious.

Cons:

The breakfast was a bit disappointing, and the bathroom required some work around the walls since the moisture was making its way through them, nothing major tho.

2026-10-18 • via Nuitee
M
Mark • solo_traveller • us
10
Pros:

Very clean, very comfortable, great breakfast food and lobby area to rest and relax in the morning

Cons:

Gym could be a little more organized, but otherwise no complaints at all, this was a great facility and I really enjoyed my stay here

2026-10-14 • via Nuitee
J
Jennifer • family_with_children • us
2
the room had a strong, stale greasy food smell
Pros:

Check in convenience, spacious parking.

Cons:

There was a strong smell in our room, like the previous guests had been cooking and it was baked into the carpet & curtains. The room appeared clean, but the lingering greasy food smell was very unpleasant.

2026-10-13 • via Nuitee
A
Abdelghani • family_with_children • ca
9
2026-10-09 • via Nuitee
B
Boris • couple • us
10
2026-10-08 • via Nuitee
M
Michael • couple • us
10
Pros:

Guest services where great

2026-10-08 • via Nuitee
B
Boris • couple • us
10
2026-10-08 • via Nuitee
K
Kevin • family_with_children • us
8
I would stay again just from the professionalism of the staff and the attention they gave to us as customers to meet our
Pros:

Clearness and location around food and gas. Front desk staff was Outstanding. Breakfast was great.

Cons:

I know the staff can’t control it but smelling smoke inside the elevators and hallways. Not just cigarette smoke either.

2026-10-07 • via Nuitee
S
serigne • couple • us
9
2026-09-06 • via Nuitee
O
Omar • solo_traveller • us
10
2026-08-27 • via Nuitee
P
Paula • couple • us
9
2026-08-24 • via Nuitee
J
Judith • solo_traveller • us
7
Traveling only stayed 1 night. A nicer breakfast would have been nice
Pros:

Pet friendly

Cons:

The breakfast. Only 1 option of egg bites and had peppers etc in it. Vegetarian style. A plain egg and cheese option would have been nice. Only bananas and they were old and brown

2026-08-02 • via Nuitee
J
James • couple • us
7
2026-07-14 • via Nuitee
L
Lakendra • solo_traveller • us
8
Cons:

My room had a big moldy looking spot on the ceiling

2026-07-14 • via Nuitee
D
dianacM3239OC • NONE
6
Nice & Friendly
Pros:

People were very nice and friendly. Only problem I had was with the tub plug and carpet getting feet dirty. Breakfast was very good and always had coffee ready anytime of day. Conveniently located by Jalapeños (which is amazing) and right by Wawa. Would stay again if need be.

2026-07-13 • via Tripadvisor
K
kc • solo_traveller • us
8
Pros:

The staff... I'm originally from the area, but have lived in Northern Virginia for the last 10 yrs. It was a breath of fresh air interacting with the polite & helpful employees that I encountered during my stay.

Cons:

The price was a bit high for the room & the non refundable $100 pet deposit.

2026-07-13 • via Nuitee
A
Adaijah • solo_traveller • us
2
2026-07-12 • via Nuitee
U
uncmandarin • NONE • Raleigh, North Carolina
8
Busy weekend issues with charting and breakfast, otherwise OK
Pros:

Rooms were clean with some dated items in the bathroom, but everything was functional. Staff were all really friendly.

There are only two EV chargers and they are Tesla so an adapter is needed for other types. We weren’t able to charge the first night there because they were both occupied on a busy holiday weekend.

Breakfast also ran out on 7/4 in the AM when we arrived at 9 am, and the juice machine was running water and out as well. Was not able to get a response from management on that complaint so I’ve had to escalate to Hyatt directly.

2026-07-10 • via Tripadvisor
S
sanityassassin • Family • Hartsville, South Carolina
10
Recently remodeled with wonderful staff
Pros:

Recently remodeled hotel with very friendly and attentive staff. No complaints and the staff were great!

2026-07-09 • via Tripadvisor
P
Perita • solo_traveller • us
10
2026-07-09 • via Nuitee