BEST WESTERN PLUS Apollo Hotel Newcastle

Hotels
Best Western Plus
8.8 (4723 reviews)
290 Pacific Highway, Charlestown , Newcastle , au

Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean facilities
Cons:
Bad smells in some areas
Noise from other guests

Categories

Cleanliness
7.91
Clean room but noted bad smells in some areas.
Service
9.38
Staff were friendly and helpful during check-in and check-out.
Location
9.42
Great location with easy access to beaches.
Room Quality
8.37
Spacious and comfortable room, though some noted the need for better furniture arrangements.
Amenities
8.4
Continental breakfast with good variety; pool was clean and relaxing.
Value for Money
8.86
Good value for services provided.
Food and Beverage
8.91
Generally good food with a nice buffet breakfast.
Overall Experience
9.18
Overall stay was enjoyable with few drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 18:39

Property Description

Luxurious Accommodation with Stunning Views
Best Western Plus Apollo International offers a 4.5-star experience with a restaurant, outdoor pool, and fitness centre. Enjoy free cable TV, garden views, and 1GB WiFi per day.

Convenient Location
Just a short drive from Newcastle's city centre, the hotel is close to Charlestown's shops and dining options.

Relaxing Dining and Facilities
Indulge in Babbingtons Bar & Grill with countryside views and enjoy meals throughout the day. Benefit from free parking, laundry services, and 24/7 reception.

Experience comfort and convenience at Best Western Plus Apollo International. Book now for an unforgettable stay!

Important information:

Please note there is a 1% charge when you pay with a credit card.

Please note that free undercover parking is available and is designed for small to mid-sized vehicles only, with a maximum height of 87 inches.

Please be aware that guests are required to present a valid photo ID upon check in. Payment will be required on arrival.

A $200.00 pre-authorization will be taken upon arrival. If no credit card is available, a $300.00 cash deposit will be taken in lieu. Pre-authorization / Cash Deposit will be released/returned upon inspection of the room.
A bond of up to $1800.00 will apply for the same day bookings. Please contact the hotel directly to discuss the bond levy.
All rooms are nonsmoking, you may be charged $1800.00 in the event of the smoke alarm being set off and/or a cleaning fee of up to $300.00 if the room has been smoked in.

If payment is going to be made via credit card and the cardholder will not be present on arrival then a “credit card authority form” will be required to be filled out prior to arrival, please contact the hotel prior to arrival for the form.

Please note for bookings of 5 or more rooms, you will need to sign the property's Terms Of Stay. For more information, please contact the property using the contact details found on the booking confirmation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: NTL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People no matter the age stay for AUD 35 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 4723 reviews
Cleanliness: 7.91
Service: 9.38
Location: 9.42
Room Quality: 8.37
Amenities: 8.4
Value for Money: 8.86
Food and Beverage: 8.91
Overall Experience: 9.18
M
Matthew family_with_children au
10
2026-03-21 via Nuitee
T
Tahlee couple au
4
2026-03-21 via Nuitee
A
Anna couple au
10
Pros:

Clean, great size.

Cons:

N/A

2026-03-21 via Nuitee
P
Paul solo_traveller au
5
2026-03-20 via Nuitee
A
Antony family_with_children au
8
2026-03-20 via Nuitee
M
Maree couple au
6
2026-03-20 via Nuitee
R
Ray solo_traveller au
7
Pros:

Good value for money rooms were tidy and the staff were excelant

Cons:

Nothing

2026-03-19 via Nuitee
R
Richard couple gb
9
A very pleasant stay.
Pros:

The staff were very friendly and the restaurant/bar area was lovely.

Cons:

It was cold in the dining area.

2026-03-19 via Nuitee
M
Mitesh solo_traveller au
9
2026-03-18 via Nuitee
K
Kylie couple au
8
Happy to stay here again
Pros:

Was clean & staff were friendly

Cons:

Walk from reception to accessible rooms was a little long

2026-03-18 via Nuitee
F
Fabiana Barbosa Pechincha family_with_children au
9
Great food, amenities and very friendly staff
Pros:

THe food was amazing!!! the location too. Parking very easy under cover and outside. The pool was really good too. Staff very friendly.

Cons:

Just the shower in our room was accessible therefore the floor would get all wet with water as there was leveling on the floor to allow wheel chair.

2026-03-18 via Nuitee
H
Heidi solo_traveller au
8
2026-03-18 via Nuitee
R
Ray solo_traveller au
7
Balue for money and restarunt very good
Pros:

Very tidy accomodation

Cons:

The staff

2026-03-18 via Nuitee
F
Fitzsimon family_with_children au
8
2026-03-17 via Nuitee
S
Sue-Ellen family_with_children au
8
2026-03-17 via Nuitee
L
Liza-jane family_with_children au
10
2026-03-17 via Nuitee
C
Crawley couple au
8
Very good
Cons:

Being a aged pensioner of short stature. I had great diffiliculty stepping in and out of the bath for a shower

2026-03-17 via Nuitee
Y
Yvonne family_with_children au
9
Pros:

It's a great hotel for an overnight stop when travelling. Comfortable and well maintained. The price we paid was very reasonable.

Cons:

No complaints

2026-03-16 via Nuitee
D
Di couple au
9
Pros:

Nice clean room with balcony. Pool also nice. Good parking.

2026-03-16 via Nuitee
G
Gai family_with_children au
10
Best stay ever! Everything was exceptional
Pros:

Everything! From quality furnishings to fully stocked bar fridge with prices on display to the most comfortable bed to a beautiful room layout with balcony looking over the native reserve. Got a surprise upgrade to spa suite. Thank you Apollo!!

Cons:

No negatives at all

2026-03-16 via Nuitee