BEST WESTERN PLUS Apollo Hotel Newcastle

Hotels
Best Western Plus
8.8 (5359 reviews)
290 Pacific Highway, Charlestown , Newcastle , au

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean facilities
Cons:
Bad smells in some areas
Noise from other guests

Categories

Cleanliness
7.91
Clean room but noted bad smells in some areas.
Service
9.38
Staff were friendly and helpful during check-in and check-out.
Location
9.42
Great location with easy access to beaches.
Room Quality
8.37
Spacious and comfortable room, though some noted the need for better furniture arrangements.
Amenities
8.4
Continental breakfast with good variety; pool was clean and relaxing.
Value for Money
8.86
Good value for services provided.
Food and Beverage
8.91
Generally good food with a nice buffet breakfast.
Overall Experience
9.18
Overall stay was enjoyable with few drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 18:39

Property Description

Luxurious Accommodation with Stunning Views
Best Western Plus Apollo International offers a 4.5-star experience with a restaurant, outdoor pool, and fitness centre. Enjoy free cable TV, garden views, and 1GB WiFi per day.

Convenient Location
Just a short drive from Newcastle's city centre, the hotel is close to Charlestown's shops and dining options.

Relaxing Dining and Facilities
Indulge in Babbingtons Bar & Grill with countryside views and enjoy meals throughout the day. Benefit from free parking, laundry services, and 24/7 reception.

Experience comfort and convenience at Best Western Plus Apollo International. Book now for an unforgettable stay!

Important information:

Please note there is a 1% charge when you pay with a credit card.

Please note that free undercover parking is available and is designed for small to mid-sized vehicles only, with a maximum height of 87 inches.

Please be aware that guests are required to present a valid photo ID upon check in. Payment will be required on arrival.

A $200.00 pre-authorization will be taken upon arrival. If no credit card is available, a $300.00 cash deposit will be taken in lieu. Pre-authorization / Cash Deposit will be released/returned upon inspection of the room.
A bond of up to $1800.00 will apply for the same day bookings. Please contact the hotel directly to discuss the bond levy.
All rooms are nonsmoking, you may be charged $1800.00 in the event of the smoke alarm being set off and/or a cleaning fee of up to $300.00 if the room has been smoked in.

If payment is going to be made via credit card and the cardholder will not be present on arrival then a “credit card authority form” will be required to be filled out prior to arrival, please contact the hotel prior to arrival for the form.

Please note for bookings of 5 or more rooms, you will need to sign the property's Terms Of Stay. For more information, please contact the property using the contact details found on the booking confirmation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: NTL

Location

Guest Reviews

8.8
Based on 5359 reviews
Cleanliness: 7.91
Service: 9.38
Location: 9.42
Room Quality: 8.37
Amenities: 8.4
Value for Money: 8.86
Food and Beverage: 8.91
Overall Experience: 9.18
N
Nerise solo_traveller au
6
Pros:

Very good breakfast & good service. Comfy bed.

Cons:

Room 412 - Large patch in sheer curtain; leaking shower fitting; whilstshower in use the water flowed from the shower curtain right across the floor to in front of the toilet & the handbasin. The bathroom has been retrofitted, but someone needs to check the poor quality of the new plumbing/leaks/drainage.

2026-09-13 via Nuitee
P
P solo_traveller au
9
2026-09-12 via Nuitee
M
Matthew couple au
8
2026-09-12 via Nuitee
O
Oconnell solo_traveller au
9
Cons:

I wasn't fussed with the breakfast

2026-09-12 via Nuitee
D
Dahnel couple au
9
Stayed at a few places this one was the best by far.
Pros:

Everything. Staff were very friendly. Beds and pillows were very comfortable.

Cons:

The gym equipment needs a bit of an upgrade.

2026-09-12 via Nuitee
C
Carmel solo_traveller au
8
2026-09-10 via Nuitee
A
Anna solo_traveller au
8
Value for $$
Pros:

Great place, large room 🛌 good shower 🚿

2026-09-09 via Nuitee
C
Cheryl couple au
9
Wonderful accommodation.
Pros:

The large, comfortable and clean rooms. The balcony overlooking the bushland. The restaurant providing breakfast, lunch, dinner and room service. The free parking available.

Cons:

Nothing.

2026-09-09 via Nuitee
P
Peacock solo_traveller au
7
Ok
Pros:

the staff were lovely.

Cons:

The tv and movies were offline and the pillows were awful. It’s in need of an update. The rooms are tired and need updating. My screen door to my balcony looked like a Cat had been there

2026-09-09 via Nuitee
P
Peter couple au
8
2026-09-08 via Nuitee
C
Chris couple au
9
Quiet and comfy with excellent restaurant.
Pros:

Quiet nature reserve view from my room. No traffic noise. Lots of birdsong, verahdah.

2026-09-08 via Nuitee
D
Dale couple au
10
2026-09-08 via Nuitee
D
Debbie family_with_children au
9
I really enjoy staying at Great Western. It’s clean comfortable with friendly staff. It’s close to everything I wanted t
Pros:

Very clean and comfortable

2026-09-08 via Nuitee
L
Lillian solo_traveller au
9
2026-09-07 via Nuitee
B
Barb couple au
9
2026-09-07 via Nuitee
H
Henderson solo_traveller au
8
2026-09-07 via Nuitee
R
rachael solo_traveller au
10
2026-09-07 via Nuitee
B
Belinda couple au
9
An absolutely fabulous stay. We were pleasantly surprised.
Pros:

The property was super clean, comfortable, recently renovated with a lovely outlook over a bush setting. And it was great value for money. We would stay there again.

2026-09-07 via Nuitee
L
Leonie couple au
8
Pros:

Location was very convenient for us as we have family close by. Breakfast was very good with lots to choose from.

2026-09-07 via Nuitee
S
Sealeman solo_traveller ae
4
2026-09-06 via Nuitee