Holiday Inn Express Chapel Hill by IHG

Hotels
•
Holiday Inn Express
8.6 (354 reviews)
6119 Farrington Road , Chapel Hill , US
+1 919-489-7555

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly, professional staff
Very clean / well maintained rooms
Comfortable beds and good showers
Convenient location (near UNC, Starbucks, interstate)
Complimentary breakfast liked by many
Quiet and safe-feeling property
Good room size and mattress comfort
Overall good value for typical stays
Cons:
No in-room coffee maker and poor lobby coffee
Parking fee and unexpected $10 charge / additional parking costs
Fire alarms went off (multiple reports) and late-night disruptions
No on-site laundry service
Occasional humidity / A/C control problems
Security deposit complaints and concerns about crowd
At least one reported vehicle vandalism incident
Breakfast supply shortages by mid-morning for some guests

Categories

Cleanliness
9.2
Multiple guests commented the hotel is very clean/super clean; a few noted humidity in rooms but overall housekeeping is strong.
Service
9.4
Staff are frequently described as friendly, professional and attentive; a small number of serious lapses (slow emergency response, occasional absent desk staff) were reported but the prevailing sentiment is very positive.
Location
9
Location praised repeatedly (close to UNC Chapel Hill, Starbucks and the interstate); many reviewers found it very convenient and safe.
Room Quality
8.4
Beds, pillows and showers receive high marks and rooms are generally comfortable, though some guests reported humidity and A/C control issues and lack of in-room coffee makers.
Amenities
7.6
Significant negatives around missing in-room coffee makers, lack of on-site laundry, parking fees, and a reported absence of an advertised pool; lobby coffee was also criticized.
Value for Money
8.2
Several guests called it good value, but unexpected charges (parking fee, security deposit) and occasional service issues reduced perceived value for some.
Food and Beverage
8.4
Breakfast received mixed-to-positive feedback (some called it awesome, others found options limited by mid-morning); coffee quality in the lobby and absence of in-room coffee were common complaints.
Overall Experience
8.6
Generally pleasant stays with comfortable, clean rooms and friendly staff, tempered by recurring problems for some guests (fire alarm disturbances, parking/vandalism incidents, occasional service lapses).
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:14

Property Description

Convenient Location
Located just off I-40, the Chapel Hill Holiday Inn offers a free shuttle service to local attractions within a 5-mile radius, making exploring the area a breeze.

Comfortable Amenities
Relax in the outdoor pool, keep up with your fitness routine in the on-site fitness center, and start your day right with a complimentary hot breakfast. The rooms, decorated in soft, neutral colors, feature cable TV, a microwave, and a refrigerator for your convenience.

Business and Leisure
Stay connected with the complimentary newspaper and make use of the on-site business center. With the Ackland Art Museum and the University of North Carolina at Chapel Hill just a few miles away, this hotel is perfect for both business and leisure travelers.

Book your stay at the Chapel Hill Holiday Inn now for a memorable experience!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note: the shuttle operates daily from 8:00 to 20:00.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: RDU

Location

Guest Reviews

8.6
Based on 354 reviews
Cleanliness: 9.2
Service: 9.4
Location: 9
Room Quality: 8.4
Amenities: 7.6
Value for Money: 8.2
Food and Beverage: 8.4
Overall Experience: 8.6
S
Susan • couple • us
5
2026-10-27 • via Nuitee
利明(Toshiaki) • extended_group • jp
10
安定感のあるホテル、スタッフもいつも優しく気遣ってくれるし、居心地の良いホテルです。
Pros:

目的としているカンファレンスの実施場所といい距離だったこと。

Cons:

ランドリーサービスがホテル内にないこと。

2026-10-17 • via Nuitee
H
Holliday • solo_traveller • us
9
Pros:

Good breakfast. Nice bed.

Cons:

Not available

2026-10-12 • via Nuitee
J
joanna • family_with_children • us
10
Excellent !!
Pros:

All good except the coffee which was not strong enough for my taste.

Cons:

Coffee could have been stronger. Can you make adjustments to the machine ? I also like having a coffee machine in the room for first taste when rising.

2026-10-11 • via Nuitee
T
Tomoko • couple • jp
9
研修に行くためにはベストなホテル
Pros:

ゆっくりできる

Cons:

コーヒーメーカーが部屋になかった

2026-10-10 • via Nuitee
R
Ronnie • couple • us
10
Everything was excellent.
2026-10-10 • via Nuitee
A
Arlene • couple • us
10
Excellent. Highly recommend.super clean and comfortable.
Pros:

Like new. Super clean. Very comfortable. Wonderful aroma. Good breakfast. Great staff.

2026-09-18 • via Nuitee
M
Mitchell • family_with_children • us
9
2026-09-15 • via Nuitee
J
John • couple • us
8
Other than vandalism it es great!
Pros:

Great room kind staff

Cons:

My car was vandalized. Drivers side window bashed

2026-09-13 • via Nuitee
H
Hootman • family_with_children • us
9
2026-09-13 • via Nuitee
T
Tauanuu • couple • us
10
2026-09-09 • via Nuitee
C
CWIngrao • solo_traveller • us
6
Good value
Pros:

Beds, internet

Cons:

Not enough light, absent desk staff, insufficient breakfast food options by 9am.

2026-08-26 • via Nuitee
S
Sabrina • solo_traveller • us
5
Pros:

staff was nice.

Cons:

additional fee for parking.

2026-08-24 • via Nuitee
J
Josh • extended_group • us
9
Our stay was great. Location was perfect for us & breakfast was pretty good. Friendly staff too :}
Pros:

Friendliness of staff and location from university is a plus!!!!

Cons:

no coffee pot in room

2026-08-18 • via Nuitee
M
Michael • family_with_children • us
7
Pros:

Location, room space, cleanliness, breakfast, mattress was all great.

Cons:

$10 parking was an unpleasant surprise. Our room was humid (stuff felt wet). A/C made it either hot or cold.

2026-08-16 • via Nuitee
M
Marie • solo_traveller • gb
8
2026-07-21 • via Nuitee
S
Samantha • family_with_children • us
8
2026-07-20 • via Nuitee
A
Alicia • couple • us
10
2026-07-19 • via Nuitee
K
Klodiana • couple • ca
10
2026-07-17 • via Nuitee
R
Russell • solo_traveller • us
9
Pros:

Great shower. Quiet too.

Cons:

I didn't sleep well, but that's on me.

2026-07-12 • via Nuitee