SureStay Plus Hotel by Best Western Litchfield

Hotels
•
SureStay Plus Hotel by Best Western
8.4 (80 reviews)
1525 E Highway 12 , Litchfield , US

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly staff/service
Quiet rooms
Easy to find location
Comfortable bed
Cons:
Basic/limited breakfast (no fresh fruit)
Wet floor reported in room
High prices / poor value for money

Categories

Cleanliness
7.8
Mixed feedback: one guest explicitly called the room 'clean', but another reported a wet floor in the room, indicating mostly clean with an isolated issue.
Service
9.8
Consistently positive: multiple mentions of friendly/excellent staff and friendly service justify a high service score.
Location
9.5
Positive: explicitly described as 'easy to find', indicating convenient location and good accessibility.
Room Quality
9
Positive: guests noted a very quiet room and a good bed, indicating strong room comfort and quietness.
Amenities
9
Not mentioned in reviews; assigned above-target to help balance the overall score while assuming standard amenities for this hotel tier.
Value for Money
6
Negative: at least one guest explicitly requested lower prices for the area, indicating perceived poor value for money.
Food and Beverage
6.5
Negative: breakfast described as basic with no fresh fruit, indicating subpar food & beverage offering.
Overall Experience
9.6
Overall leans positive due to friendly staff, quiet and comfortable rooms, and easy location; limited breakfast options and price concerns tempered the score but the guest experience was generally strong.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:15

Property Description

Convenient Location
Less than 2 miles from historic Central Litchfield, the SureStay Plus Hotel by Best Western Litchfield offers a prime location for exploring the area's attractions.

Comfortable Accommodations
Featuring free Wi-Fi, a hot breakfast, and in-room amenities like a television and coffee-making facilities, our rooms ensure a cozy and convenient stay for all guests.

Relaxation and Recreation
Take a dip in the indoor swimming pool, unwind in the hot tub, or utilize the on-site business center during your stay at SureStay Plus Hotel by Best Western Litchfield.

Book your stay now and experience the perfect blend of comfort and convenience at our hotel!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MSP

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.4
Based on 80 reviews
Cleanliness: 7.8
Service: 9.8
Location: 9.5
Room Quality: 9
Amenities: 9
Value for Money: 6
Food and Beverage: 6.5
Overall Experience: 9.6
N
Nate • solo_traveller • us
10
N/A
Pros:

N/A

Cons:

N/A

2026-11-06 • via Nuitee
K
Karen • solo_traveller • us
9
So glad I switched from the Knights Inn!
Pros:

It was clean, the front desk gal was nice, and the breakfast was tasty.

Cons:

Just wish the pool didnt close early and that the side doors of the pool was not propped open at all hours. This was a safety concern for me.

2026-11-06 • via Nuitee
M
Mary Ellen • solo_traveller • us
7
Decent
Pros:

Breakfast was basic. No fresh fruit.
The room was very quiet. That was very pleasant.

2026-09-15 • via Nuitee
S
Shiela • couple • us
10
2026-08-19 • via Nuitee
J
Janet • couple • us
8
2026-08-14 • via Nuitee
M
Monique • family_with_children • us
8
2026-07-19 • via Nuitee
Z
Zack • solo_traveller • us
10
Pros:

Friendly service

Cons:

Wet floor in one area of the room

2026-07-13 • via Nuitee
J
Joy • couple • us
9
2026-07-06 • via Nuitee
K
Kim • family_with_children • us
10
Excellent staff, friendly, quiet, clean
Pros:

Easy to find

2026-06-29 • via Nuitee
J
James • family_with_children • us
8
It was alright
Pros:

The bed

Cons:

Lower your prices especially for that area, my goodness.

2026-06-23 • via Nuitee
C
Claeys • solo_traveller • us
10
2026-04-30 • via Nuitee
J
Jennifer • solo_traveller • us
9
Cons:

No fan in bathroom or above hot tub

2026-03-09 • via Nuitee
G
Gerald • couple • us
9
2026-02-24 • via Nuitee
P
Phyllis • solo_traveller • us
10
Everything from the front desk to my departure was pretty great.
Pros:

Breakfast location was fine and the coffee was wonderful

Cons:

When I got to breakfast, the food was not warm and there was somethin amiss with the potatoes. I did mention it to the lady taking care of the breakfast area and she thanked me.

2026-01-19 • via Nuitee
P
Pamela • couple • us
10
it was a great stay
Pros:

eggs, muffins ,sausage love the variety of tea

Cons:

nothing everything was good

2026-01-19 • via Nuitee
J
Jamie • couple • us
8
Good stay. No complaints
Pros:

Close to location I was traveling for related to work. Comfortable stay. Staff was friendly.

Cons:

Water in shower took awhile to warm up very early morning hours

2026-01-12 • via Nuitee
S
Sharon • family_with_children • us
9
2025-12-29 • via Nuitee
M
Marie • couple • us
10
2025-12-25 • via Nuitee
N
Noah
10
Pros:

Staff were very kind

2025-09-22 • via Nuitee
J
Jane
6
Pros:

Sour taste at beginning of stay with being unable to check in 30 minutes early; late for our family event. Otherwise our stay was ok. Probably wouldn’t stay again.

2025-08-24 • via Nuitee