Hilton Garden Inn Fort Myers

Hotels
Hilton Garden Inn
8.5 (332 reviews)
12600 University Drive , Fort Myers , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Safety deposit box
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Friendly and helpful staff
Cons:
Housekeeping issues
Limited food options

Categories

Cleanliness
8.21
Several reviews highlight cleanliness but also mention issues like housekeepers not changing linens.
Service
9.18
The staff is frequently described as friendly and helpful.
Location
8.72
Location is praised for accessibility to shopping and dining.
Room Quality
8.17
Rooms are generally described as clean and comfortable, but some faced issues with mattresses and noise.
Amenities
8.7
Guests enjoyed the pool and outdoor areas despite some minor criticisms.
Value for Money
8.66
Guests feel they received a good experience for the price paid.
Food and Beverage
7.71
Food options were noted as limited and slightly overpriced.
Overall Experience
8.68
Overall positive sentiment with minor complaints regarding cleanliness and food.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 14:43

Property Description

Convenient Location
Located near Sanibel and Captiva Islands, the Hilton Garden Inn Fort Myers offers contemporary rooms with microwaves and refrigerators, ensuring a comfortable stay close to key attractions.

On-Site Amenities
Guests can enjoy the convenience store, dine at the Great American Grill, utilize the 24-hour business centre, and access modern fitness facilities during their stay at the hotel.

Nearby Attractions
Explore shopping, dining, and entertainment options just a short distance away, with Southwest Florida International Airport and the city centre within easy reach for added convenience.

Book your stay at the Hilton Garden Inn Fort Myers for a perfect blend of comfort and accessibility.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: RSW

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.5
Based on 332 reviews
Cleanliness: 8.21
Service: 9.18
Location: 8.72
Room Quality: 8.17
Amenities: 8.7
Value for Money: 8.66
Food and Beverage: 7.71
Overall Experience: 8.68
M
Marcio extended_group us
10
2026-02-13 via Nuitee
Y
Y7421AXdebrah Friends getaway Lakeland, Florida
10
An amazing experience!!!!!
Pros:

I went with 41 other friends from my church for four days from January 21st through the 22nd. This hotel was perfect for us. They served us a great buffet breakfast every morning. Everything was spotless, the staff was friendly, and the beds were absolutely wonderful. I don't think I've ever slept between sheets that were so soft and white. I lost my phone on the last morning, and Ms. Pat Stockford, Director of Sales, helped us look for it and told me that if they found it, they would mail it to me. The room attendant found it not long after we left, and Ms. Stockford called my friend and told me she was bringing it to where we had stopped. She made a point of driving to where we were to deliver it to me. She did not have to do that, and assured me it wasn't far. What kind of company does that? I wanted to cry....it was so greatly appreciated.

2026-01-28 via Tripadvisor
V
Voyager46326809890 Friends getaway
10
HOTEL staff goes beyond to help the customers
Pros:

When I arrived at the hotel, I found one of my bags was missing and had to go to the store for clothing and medicine. It was not their responsibility to help me, but they supplied a driver and car and within an hour I had clothing and medicine and was able to continue by visit in Fort Myers. A friendliness of this staff goes way beyond most hotels that I’ve stayed at I will look forward to going back there again.

2026-01-28 via Tripadvisor
E
Evelyne extended_group us
10
2026-01-27 via Nuitee
F
Foxe extended_group us
4
Very dissapointing.
Pros:

Some of the staff were friendly and trying their best.

Cons:

Room was dirty and tired. The sheets didn't fit the bed. The bathroom was dirty (hair on toilet bowl). The toilet was actually blocked and backing up. When it was finally unblocked by somebody, they left it filthy with excrement all over the bowl. This was never fixed. The TV was broken when I got there (although a very nice and friendly staff member fixed it). There were no cups for the coffee machine, and when I told the desk, they told me I could get them myself at the coffee stand in the lobby. Overall, this was very disappointing and not consistent with prior experiences at Hilton Garden Inns.

2026-01-26 via Nuitee
M
Michelle couple us
9
Pros:

Nice clean n convenient

2026-01-25 via Nuitee
D
dhorton1 Friends getaway Lakeland, Florida
10
Hospitality Greatness
Pros:

Very nice entrance, very hospitable greetings, very clean rooms, excellent variety of breakfast food, nice restaurant with very good food assortment, TV's that worked great, comfortable areas to sit and visit with room quality air and professional guidance from hotel management and personnel.

2026-01-24 via Tripadvisor
K
Kimberly family_with_children us
9
2026-01-19 via Nuitee
H
Heriberto family_with_children us
6
2026-01-19 via Nuitee
L
Lacroix extended_group us
8
very quiet, the breakfast was exceellent
Pros:

the location and ease to get there

Cons:

the bath drain stopper did not work

2026-01-18 via Nuitee
S
Shelby couple us
10
This is a very nice place to stay for your money.
Pros:

Value for a clean comfortable room and amenities.

Cons:

No plunger in the bathroom nor did the cleaning crew have one.

2026-01-17 via Nuitee
M
Margaret couple us
10
Stay was great. Waiting on $75 incidental charge to be refunded/temoved.
Pros:

Clean

Cons:

N/a

2026-01-14 via Nuitee
B
Boodle solo_traveller bs
3
Short stay
Pros:

Service and location was great 👍

Cons:

I the web said free amenities like breakfast when I got here had to pay for buffet which is $18 or regular breakfast under $10 like muffins or something

2026-01-11 via Nuitee
M
Morgane family_with_children fr
6
Petit-déjeuner correct malgré des explications confuses, emplacement un peu éloigné et personnel peu arrangeant.
Pros:

Le petit déjeuner même si mal explique

Cons:

Emplacement éloigné, personnel pas très arrangeant

2026-01-10 via Nuitee
G
geoffrey couple fr
10
2026-01-04 via Nuitee
L
Lea couple de
7
Pros:

Tolles Frühstück!

2026-01-03 via Nuitee
S
Sarah family_with_children be
7
Pros:

Propre

Cons:

Moyen pour un Hilton. Très bruyants, murs en carton.

2026-01-02 via Nuitee
B
bigboy688 Couples West Palm Beach, Florida
2
Place is a dump
Pros:

Place is a dump. Its old and looks like a decrepit renovated best western with a coat of paint and and a new sign.
I would recommend staying where the smart people stay, Holiday Inn Express
.

2025-12-23 via Tripadvisor
M
Mirtha couple us
9
Comodidad limpieza, agradable
Pros:

Si

Cons:

Todo estuvo muy bien y bonito

2025-12-21 via Nuitee
R
Rebekah couple us
9
Pros:

Truly loved nearly everything. The room was large, clean and comfortable. The outdoor areas were wonderful.

Cons:

The options for food were a bit limited and slightly over priced.

2025-12-18 via Nuitee