The Hacienda & Spa at Hotel Santa Fe

Hotels
Independent
9.4 (156 reviews)
537 S Guadalupe St, Santa Fe, New Mexico, 87501 , Santa Fe , US

Pets allowed

Facilities

Free breakfast
Meeting rooms
Full-service spa
Fitness facilities
Health or beauty spa nearby
Express check-out
Health club
24-hour front desk
Terrace
Garden
See all facilities

Review Highlights

Pros:
Great location and value for money
Excellent service and amenities
Cons:
Room maintenance issues

Categories

Cleanliness
8.55
Some concerns about room maintenance, such as leaking windows and non-locking doors.
Service
10
Overall excellent service with highlights on friendly and knowledgeable staff.
Location
9.52
The hotel is conveniently located with a shuttle service to the main attractions.
Room Quality
8.56
Rooms are pleasant but reported to need updates; some had issues.
Amenities
9.51
Great amenities including breakfast, happy hour, and a good pool.
Value for Money
9.54
Considered the best value in Santa Fe by many guests.
Food and Beverage
9.5
Outstanding food quality and service, particularly in the dining area.
Overall Experience
10
Guests had a wonderful stay and expressed strong intent to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 14:37

Property Description

Welcome to The Hacienda & Spa at Hotel Santa Fe, your sanctuary of relaxation and comfort in the heart of Santa Fe.

Indulgent Spa Experience
Unwind at our full-service spa, offering a blissful array of massages, body treatments, and rejuvenating facials designed to refresh your mind and body.

Culinary Delights
Savor delicious meals at Amaya, our on-site restaurant boasting garden views, or mingle with fellow guests at our complimentary daily reception. Don’t forget to start your day with a hearty continental breakfast!

Comfort and Connectivity
Retreat to one of our 35 luxurious rooms equipped with pillowtop beds, fireplaces, LCD televisions, and complimentary wired internet, ensuring you feel completely at home during your stay.

Book your unforgettable escape to The Hacienda & Spa at Hotel Santa Fe today!

Important information:

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SAF

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • Pets

    Pets allowed

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

9.4
Based on 156 reviews
Cleanliness: 8.55
Service: 10
Location: 9.52
Room Quality: 8.56
Amenities: 9.51
Value for Money: 9.54
Food and Beverage: 9.5
Overall Experience: 10
S
Sid
6
Pros:

Deceptive photo on website compared to the actual room. The room was worse in appearance and view was a busy street 10' away. Ugly and noise.

2025-10-01 via Nuitee
M
Mark
10
A diamond in the midst of overpriced shelter
Pros:

I stay here whenever I can because it is absolutely the best value for a hotel in Santa Fe. I am originally from Santa Fe and when I go back there, I’m very particular about where I stay because frankly most places overcharge. The Hacienda wing of the actual hotel is the best value in Santa Fe.

2025-09-26 via Nuitee
J
James friends
10
Pros:

A beautiful property!! Great place to stay in Santa Fe!!

2025-09-20 via Nuitee
S
STEVEN
10
Always a Winner
Pros:

My favorite hotel in SantFe. Good pool. Definitely stay on the Hacienda side.

2025-09-19 via Nuitee
S
STEVEN
10
My Favorite Santa Fe Hotel
Pros:

It’s always a pleasure to stay here. The rooms at the Hacienda are spacious, have a fireplace, and are worth the few extra dollars. The outdoor pool is small, but adequate with good sun exposure. Rooftop breakfast is plus, as well.

2025-09-19 via Nuitee
M
Meredith
10
Pros:

Great place to stay.

2025-09-14 via Nuitee
H
Hamlin family
10
Pros:

Awesome hotel, will stay again. Beautiful, great service, great environment, excellent food. Enjoyed our service in the restaurant for dinner one evening. Recommend this hotel, stay here!

2025-09-11 via Nuitee
N
Nancy partner
10
Pros:

Great stay at Hacienda ( the suite side). Great continental Breakfast every morning. Jose is so so friendly and knowledgeable! Plus beer wine and cheese etc in the evening-all included. Restaurant Amaya is fantastic!! Shuttle service is great and rail way development is so close and great.

2025-08-29 via Nuitee
D
Daniel
10
Great hotel
Pros:

Great hotel. The Hacienda was a bit of a splurge for us, but worth it. Very comfortable with friendly, helpful staff. The hotel also has a nice outdoor pool, which was a must for us.

2025-08-19 via Nuitee
D
Dirk partner
10
Pros:

Great hotel! The personnel is fantastic, especially Soraida and Marcos.

2025-08-18 via Nuitee
D
Denise
10
Pros:

Beautiful rooms, beautiful grounds, and the staff were very attentive. Thoroughly enjoyed my stay. Will definitely return!!

2025-08-17 via Nuitee
P
Patrick partner
10
Pros:

Beautiful hotel, great location, wonderful staff.

2025-08-17 via Nuitee
A
Aurora family
10
Pros:

Best stay! Super nice room! Provided shuttle. Super safe!

2025-08-17 via Nuitee
C
Cynthia partner
10
Pros:

The dining room was OUTSTANDING from the delicious locally sourced food to the congenial service - delivered with a smile!

Would definitely stay there again!

2025-08-16 via Nuitee
M
Mark A
10
Pros:

Amazing stay! Suite was excellent, staff friendly and professional. Last minute stop so didn’t experience spa or restaurant. Would recommend especially if traveling with pet

2025-08-12 via Nuitee
C
Chris
10
Pros:

Slept great, bed was very comfortable and the Amaya restaurant on site is very good! Great service!!

2025-08-11 via Nuitee
D
Debra partner
8
Pros:

Resort is very nice. It's actually about .7 miles to the main plaza in Santa Fe. They do have a shuttle you can call to get dropped off or picked up within about a mile radius, so that works well, and we enjoyed actually walking when we had time. Area is safe and walkable.

We stayed in the Hacienda portion of the hotel which is all suites with a bedroom. They offer a very nice continental breakfast each morning and a happy hour with appetizers and free wine and beer each evening. Our room could use a general update but was overall nice. The shower head, which was not adjustable had too strong of a flow and the handheld fixture mount didn't hold the fixture in place. The door to the internal patio off our room didn't lock, even after a service call was performed. One night we had a heavy rainstorm and the windows in the bedroom leaked quite significantly.

2025-08-03 via Nuitee
S
Scott partner
10
Pros:

The service at this hotel is what really stands out. We stayed in the Mesa Verde Suite in the Hacienda. I would definitely choose this if we returned and it's worth the upgrade. The room is fine, a bit older and with no real view, but having access to the butler and concierge is a nice touch and something not generally done at other hotels of this quality. The hotel is about 3/4 of a mile from the plaza, but there's a shuttle to take you there and back if you don't want to walk.

2025-08-01 via Nuitee
B
Burdick family
8
Pros:

Well appointed and great service. Nice rooms. Clean.

2025-07-28 via Nuitee
E
Erik
10
Downtown Santa Fe
Pros:

They staff were super friendly and helpful. We really enjoyed walking around the plaza and the railyard.

2025-07-27 via Nuitee