Holiday Inn Tacoma Mall by IHG

Hotels
•
Holiday Inn Hotels & Resorts
9 (677 reviews)
8402 South Hosmer Street , Tacoma , us

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Friendly and helpful staff
Great location
Cons:
Cleanliness issues
Value for money concerns
Inconsistent breakfast pricing

Categories

Cleanliness
7.89
Multiple reviews mentioned issues with cleanliness, including fruit flies and unclean floors.
Service
9.86
Staff received consistent praise, with mentions of helpfulness and professionalism.
Location
9.9
Convenient location near venues and restaurants noted positively.
Room Quality
9.85
Rooms were described as clean, comfortable, and secure.
Amenities
8.88
Amenities like the pool were appreciated, although some concerns about soundproofing were mentioned.
Value for Money
7.84
Concerns raised about discrepancies in the pricing for breakfast and value relative to overall experience.
Food and Beverage
8.89
Breakfast buffet was described as visually appealing but bland, affecting overall satisfaction.
Overall Experience
8.86
Generally positive experiences noted, but cleanliness and value concerns highlighted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 03:44

Property Description

Luxurious and Convenient Location
Experience modern luxury at the Holiday Inn Hotel Tacoma Mall, conveniently situated just 2 miles from JBLM and the Tacoma Convention Center. With upscale amenities and a unique charm, our hotel is the perfect choice for your stay.

Onsite Restaurant and Meeting Space
Indulge in culinary delights at our Toast to Toast Restaurant and make use of our 8,500 sqft of flexible meeting space, ideal for all your business or event needs. Whether it's a delicious meal or a productive meeting, we have you covered.

Comfort and Entertainment
Relax in our spacious rooms equipped with 50 Inch LCD TVs, luxurious pillow top beds, and move-able desks. Take a dip in the large heated indoor pool, unwind in the spa, or enjoy a meal at our onsite restaurant with an outdoor heated patio. Your comfort and entertainment are our top priorities.

Book your stay at the Holiday Inn Hotel Tacoma Mall today and elevate your travel experience.

Important information:

Please note: If you are paying with cash, Holiday Inn - Tacoma Mall requires a cash deposit upon check-in to cover any incidental charges. The deposit will be returned at check-out upon room inspection.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SEA

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 677 reviews
Cleanliness: 7.89
Service: 9.86
Location: 9.9
Room Quality: 9.85
Amenities: 8.88
Value for Money: 7.84
Food and Beverage: 8.89
Overall Experience: 8.86
Y
YANETH • family_with_children • co
10
Pros:

Limpieza y atención

2026-07-07 • via Nuitee
F
Felicia • couple • us
10
2026-07-01 • via Nuitee
L
László • solo_traveller • hu
8
2026-06-25 • via Nuitee
B
Black • couple • us
8
2026-06-23 • via Nuitee
O
Oleksandr • couple • us
8
It is good value for the price
Pros:

The location, room was clean, the price

Cons:

Nothing

2026-06-20 • via Nuitee
K
Kevin • solo_traveller • us
9
2026-06-06 • via Nuitee
R
Romina • solo_traveller • us
8
2026-06-02 • via Nuitee
P
Penny • couple • us
8
Pros:

Very nice and clean

Cons:

Price to high and breakfast was not included

2026-05-31 • via Nuitee
K
Kevin • solo_traveller • us
10
Pros:

Good people great burgers

Cons:

Hot tub jets were broke

2026-05-28 • via Nuitee
N
Naomi • couple • us
10
Pros:

Comfy beds , very clean, amazing cleaning products all dove in bathroom!!! Pool was open tell 11 and was relaxing! Bfast was average but located inside a cool secret burger kitchen on sight !

Cons:

I just don’t like hosmer street area nothing against hotel!

2026-05-22 • via Nuitee
N
Nick • extended_group • us
10
Pros:

The staff were very friendly and it was clean and comfortable!

2026-05-16 • via Nuitee
L
Lance • couple • us
5
Cons:

Hot tub was green and could hear the person next doors alarm going off at 3 AM

2026-05-15 • via Nuitee
J
Jonathan • couple • us
10
Happy happy happy. No complaints.
Pros:

Pool was nice. Staff was very friendly. Food was amazing, and the location is perfect

Cons:

I liked everything

2026-05-14 • via Nuitee
F
Felix • family_with_children • us
1
2026-05-11 • via Nuitee
S
Steve • solo_traveller • us
7
2026-05-05 • via Nuitee
L
Lopez • couple • us
9
2026-05-05 • via Nuitee
K
Ken • couple • us
9
A very nice place to stay with a very friendly staff!
Pros:

The staff were all very friendly and helpful! The room was spacious for a motel room!

Cons:

Nothing about the motel, but it was very far from where our son lives on the west side of Tacoma!

2026-05-05 • via Nuitee
B
Butler • solo_traveller • us
8
2026-05-04 • via Nuitee
L
Lupeti • family_with_children • us
10
Pros:

The restaurant inside, very quiet and clean

Cons:

Location of hotel

2026-05-02 • via Nuitee
S
SERHAD • couple • tr
9
Cons:

En kötü şey odamın manzarasının otopark olmasıydı.....
Bir de lobide mayoyla gezen insanlar çok hoş değildi.

2026-04-28 • via Nuitee