Richmond Pamukkale Thermal

Hotels
7.4 (106 reviews)
Karahayit, Denizli, Denizli, 20290 , Denizli , TR

Pets allowed

Facilities

Free breakfast
Meeting rooms
Full-service spa
Fitness facilities
Fireplace in lobby
Electric car charging station
Free WiFi
24-hour front desk
Terrace
Garden
See all facilities

Review Highlights

Pros:
Great staff
Convenient location
Cons:
Somewhat neglected
Mass-produced food

Categories

Cleanliness
6.85
The hotel appears somewhat neglected, as noted in the review.
Service
8.35
Staff were great and helpful during the stay.
Location
7.85
Very convenient to experience the area.
Room Quality
7.35
Rooms are adequate for group stays with necessary amenities.
Amenities
7.85
Lots of space and amenities available, though not fully utilized.
Value for Money
7.35
Considered decent for the group hotel size but expectations were moderate.
Food and Beverage
6.35
Food was a bit mass-produced, which was expected.
Overall Experience
7.25
Served the purpose well for a short visit.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 22:11

Property Description

Luxurious Spa and Recreation: Treat yourself to massages at the spa and enjoy hot springs, an indoor pool, and a spa tub.
Exquisite Dining and Drinks: Indulge in delicious meals at the restaurant, with 24-hour room service available. Relax with a drink at the poolside bar or the 2 bars/lounges.
Convenient Amenities and Services: Stay connected with free Wi-Fi, benefit from concierge services, and explore the gift shops. Also, enjoy a complimentary continental breakfast and make use of the business center and valet parking.

To experience ultimate relaxation and luxury at Richmond Pamukkale Thermal, book your stay now.

Important information:

  • The seasonal pool will be open from June to September.
  • Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • This property allows pets in specific rooms only. Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DNZ

Property Policies

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • General

    Guests are provided with free hand sanitizer

  • General

    Masks are available to guests

  • Guest type

    Essential workers only - NO

  • General

    Individually-wrapped food options are available

See all policies

Location

Guest Reviews

7.4
Based on 106 reviews
Cleanliness: 6.85
Service: 8.35
Location: 7.85
Room Quality: 7.35
Amenities: 7.85
Value for Money: 7.35
Food and Beverage: 6.35
Overall Experience: 7.25
A
Andrew partner
8
Pros:

Big hotel geared for groups.
Very convenient to experience the area and lots of space and amenities. We didnt stay long or take advantage of all but all looked good. Food was a bit mass-produced but expected based on size of the hotel.
Staff were great and it served our purpose well to visit the area for a few days.

2025-10-07 via Nuitee
R
Ricardo family_with_children
8
Pros:

Hay pocas opciones en la zona, algo descuidado pero bien ubicado

2025-08-22 via Nuitee
K
Kumar
6
Disappointing stay.
Pros:

The check in was a nightmare. The young lady and her supwrvisor were very unfriendly and did not attempt to understand our questions. Did not speak English ( not even a translation app). The valet / bell hop spoke decent English and he translated to them. Modest rooms. Odor in the corridor. Pool staff were not friendly … very standoffish. The restaurant staff were very good and so was the dinner buffet. The hotel was in the middle of “no where” ….

2025-07-05 via Nuitee
L
Ling Feng friends
2
Pros:

Terrible services in the front desk ! I have never had one hotel like this service. I want to get bottle water and there’s no one answering the phone.

2025-06-05 via Nuitee
M
Mose
10
Keyifli günler
Pros:

Girişten çıkışa kadar en ufak bir sıkıntı bile yaşamadık. Odalar, havuzlar, restaurant ve çevre temizliği harikaydı. Akşam canlı müzik ve oryantal danslar ile eğlence güzel vakit geçimemizi sağladı.

2025-05-23 via Nuitee
R
Rajit
8
A bit dated but good service
Pros:

The hotel was a bit dated, but the service was good and exceeded our expectations. To our surprise, supper was included in the stay, which was a lovely bonus. On arrival, we were warmly welcomed with a generous basket of fresh fruit — a thoughtful touch that made us feel special.

2025-04-25 via Nuitee
I
Ilayda
8
Pros:

Genel olarak iyiydik herşey dahil konsepti güzeldi. Ara ikramlar, akşam yemeği ve kahvaltı çok güzeldi ve bol çeşitliydi. Memnun kaldık

2025-04-02 via Nuitee
A
ALI
10
Pros:

Saat 12:00 gibi otele vardık,receptiondaki arkadaşlar çok yardımcı oldular, odamızda küçük bir balkon olsa daha iyi olabilirdi,ıslak mayolarımızı kurutmak için biryer bulamadık. Bunun dışında oda büyüklüğü yeterli. Restorandaki ürünler büyük otel standartlarında. Otelde herhangi bir sorun yaşamadık. Teşekkürler.

2025-04-01 via Nuitee
S
Seckin family
10
Pros:

This property is very well established and has nice amenities for spa and thermal activities. Sibel hanim in housekeeping was very good and supplied us with great service and she went above and beyond! We are always happy to come back to this property!

2025-03-29 via Nuitee
A
Aykut
10
Tavsiye ederim
Pros:

Oda hergün temizleniyor. Temizlik görevlileri çok kibar. Çay saati yeterliydi akşam meyve ikramı vardı. Tavsiye ederim. Açık termal havuzu özellikle tavsiye ederim.

2025-01-07 via Nuitee
H
Hüseyin fersan
8
Pros:

Otel konum olarak çok güzel , personel ilğili işini mükemmel yapıyor. Bizim için tek olumsuz yönü restoran ın havalandırması çok kötü yemek ve kızartmayağı kokuları tüm kıyafetlerimize sindi . Bu olumsuzluğu bir an önce halletmeniz dileğiyle .
Misafirlerin koridorlarda yüksek sesle konuşmalarını önlemek için gerekli uyarı yazıları ve hatırlatmalar yapılırsa dinlenmeye gelen misafirler için çok iyi olur

2025-01-06 via Nuitee
M
Mohammad partner
10
Pros:

Great hotel with very nice and friendly staff.
Definitely recommend this hotel.

2024-09-29 via Nuitee
I
Ismail
6
Pros:

Es geht

2024-08-25 via Nuitee
L
Linda
2
Pros:

The whole hotel needs renovation,. It was very old. I was disgusted. Stayed in my clothes didn't want to touch anything or eat. The hotel was dirty needs major upgrade!!!!

2024-08-22 via Nuitee
D
DANIELA partner
8
Pros:

.

2024-08-17 via Nuitee
V
Verified traveler
4
Pros:

Çok eski bakımsız bir otel. Bakım yapılsa salonda harika olabilecekken neredeyse ilk yapıldığı hali ile bırakılmış. Yemekler vasat, hijyen düşük.

2024-08-03 via Nuitee
E
Elif family
8
Pros:

The hotel does not have an elevator to the upper floors and it needs an upgrade.

2024-07-18 via Nuitee
J
Juan family_with_children
10
Pros:

Muy buen hotel para una visita a Pamukkale, especialmente por la piscina Thermal. Aún así el hotel se ve un poco viejo en sus instalaciones, no tiene ascensor y hay que subir con las maletas por las escaleras. El buffet es bueno, tiene mucha variedad. La fiesta nocturna en el polo bar es divertida

2024-07-01 via Nuitee
V
Verified traveler
8
Tavsiye Edilebilecek Fiyat Performans Oteli
Pros:

Otel konfor yönünden iyi, çalışanların yaklaşımı çok iyi, havuzlar yeterli ama yemek çeşitliliği zayıf. Özellikle ana yemek çeşidinin arttırılması gerekiyor. Kahvaltıda ise ekmek çeşitliliği neredeyse yok. Temizlikte ise görünen yerlerin temizliği idare eder ama görünmeyen yerlerin temizliği vasat.

2024-06-21 via Nuitee
S
Serkan family
8
Pros:

All was good except drink prices so high. A beer 7 pounds! Shocking!

2024-06-12 via Nuitee