Castlereagh Boutique Hotel, an Ascend Collection Hotel

Hotels
•
Ascend Collection
8 (2895 reviews)
169 Castlereagh Street , Sydney , au

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Soundproof rooms
Ironing service
See all facilities

Review Highlights

Pros:
Clean environment
Helpful staff
Great location
Old-world charm
Cons:
Small room size
Limited breakfast options
Dated facilities

Categories

Cleanliness
8.14
The hotel is clean with no bad odors, though some rooms are reported as small.
Service
8.61
Staff are described as kind and helpful, with great attention to service.
Location
8.65
Centrally located near major attractions and transport; very convenient.
Room Quality
7.6
Rooms are often small or dated, but the ambiance is charming.
Amenities
8.13
Amenities were adequate, but some guests felt they were lacking in variety.
Value for Money
7.59
Some guests felt the quality didn't justify the price due to room size and facilities.
Food and Beverage
7.14
Breakfast options are limited, lacking hot items, impacting overall satisfaction.
Overall Experience
8.11
Despite some issues, the hotel is appreciated for its charm and convenience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:47

Property Description

Historic Charm and Prime Location
Step back in time at the Castlereagh Boutique Hotel, Ascend Hotel Collection, a historic gem in the bustling Sydney CBD. Immerse yourself in the rich history of the first reinforced concrete building in 1920s Sydney, while being just steps away from iconic landmarks like the Opera House and Harbour Bridge.

Elegant Accommodations and Modern Amenities
Indulge in the meticulously restored restaurant's period architecture, offering a glimpse into the past. With air conditioning, flat-screen TVs, and free Wi-Fi in all rooms, comfort meets convenience seamlessly.

Versatile Meeting Spaces and Business Facilities
Whether hosting a conference or a corporate event, take advantage of the two meeting rooms accommodating up to 120 guests. Stay productive with complimentary high-speed Internet access and stay informed with a daily newspaper.

Experience a blend of history and modernity at Castlereagh Boutique Hotel - book your stay today for an unforgettable Sydney getaway.

Important information:

Please note that there is a 1.5% charge when you pay with a Visa or Mastercard credit card.
Please note that there is a 2.3% charge when you pay with a American Express, Diners Club or Discover credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: SYD

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is needed) and costs AUD 55 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 0 years old stay for free when using an available cot.
    Children up to and including 0 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8
Based on 2895 reviews
Cleanliness: 8.14
Service: 8.61
Location: 8.65
Room Quality: 7.6
Amenities: 8.13
Value for Money: 7.59
Food and Beverage: 7.14
Overall Experience: 8.11
D
darren • solo_traveller • au
8
central location to everything law related and central business related grand old architecture
Pros:

impressive quality crafted furniture beautiful architecture and lighting generous to the 1920s slept well food was good staff welcoming and hospitable lift worked much better than last stay

Cons:

everything was fine

2026-02-14 • via Nuitee
L
Lucas • solo_traveller • au
9
2026-02-14 • via Nuitee
M
Melvyn • couple • be
8
2026-02-14 • via Nuitee
S
Suzanne • solo_traveller • au
10
2026-02-12 • via Nuitee
M
mike • family_with_children • au
6
Apart from location , and foyer appearance, there is little to recommend this place. It needs work
Pros:

location

Cons:

The water pressure on 10th floor was so low that showering was quite a challenge
Rooms were tiny, requiring skill to avoid collisions when shared with a second person

2026-02-12 • via Nuitee
M
Maddy • solo_traveller • au
9
Comfortable stay
Pros:

Reception staff were wonderful. When I arrived early, they contacted the cleaning staff to prioritise my room so that I could check in early. Later, when returning from dinner, my internal security door lock was somehow engaged from the outside. The delightful young woman on the late shift worked valiantly to try different solutions to a problem noone had previously experienced and remained cheerful throughout.

2026-02-12 • via Nuitee
I
isolde • couple • be
8
2026-02-11 • via Nuitee
F
Flora • solo_traveller • gb
8
Convenient location in Sydney CBD
Pros:

Location is good, nice and central with 2 train stops nearby. Easy to get to/from airport. Clean. Quiet. A little cramped. Useful I could use a washer/dryer.

Cons:

No view, as window was blocked out. Easy to miss entrance. I didn’t like that I had to leave key at reception.

2026-02-10 • via Nuitee
G
Grant • solo_traveller • au
10
A very enjoyable stay.
Pros:

Excellent service

Cons:

Nothing

2026-02-10 • via Nuitee
I
Isabel • family_with_children • pe
9
2026-02-09 • via Nuitee
G
Gwynne • extended_group • au
10
Pros:

There was a lovely lovely man at reception with lovely hair he was AMAZING fabulous service

2026-02-09 • via Nuitee
C
Cameron • family_with_children • au
8
2026-02-09 • via Nuitee
A
Andersson • solo_traveller • au
8
The room was suitable for the purpose of my visit to the city
Pros:

Great location with history. Friendly staff and professional reception team who made it easy to check in and out.

Cons:

Rooms had heritage furniture but condition was deteriorating. Old furniture does need regular maintenance to keep it in good condition. This seemed to be lacking. Room cleaning required a deep clean for carpets in corners and under sliding door. No view from the room due to other buildings being close and windows unable to be opened and being opaque. An unfortunate effect of being an old building in a modern high rise city.

2026-02-09 • via Nuitee
J
John • couple • gb
8
Pros:

Location very good in the CBD

Cons:

Small rooms, bathroom needs updating

2026-02-08 • via Nuitee
M
Muralikumar • family_with_children • sg
3
Disappointing, and not value for the (good) money spent.
Pros:

Location was quite good. Walking distance to most tourist spots in Sydney CBD. Some staff at the reception were friendly. The cleaning of the rooms was done well.

Cons:

The beds were extremely small for two adults, which was not communicated to me while booking, else I would have booked rooms with regular (bigger) beds. The size of the rooms was tiny. I would have also not booked the two rooms if I were told that they had no view. Only upon checking in were we informed that none of the rooms in the hotel had a view. The breakfast spread was extremely limited, with the cut-fruits and bread varieties not replaced on a timely basis. The entire breakfast service was handled by one person, which is probably why she appeared unfriendly. One one day though, the person (a male) offered us free eggs because we waited the previous day far too long for a table. That was a nice gesture.

2026-02-08 • via Nuitee
L
Laura • family_with_children • au
9
Love staying at the Castlereagh. Always get a good nights sleep.
Pros:

The beds are super comfortable. We were in a family room that was spacious and quiet.

Cons:

The ensuite is snug, but functional.

2026-02-08 • via Nuitee
N
Noa • couple • il
6
Good location , clean, very small rooms especially bathroom
Pros:

Location cleanliness

Cons:

Size of room and especially bathroom

2026-02-08 • via Nuitee
K
Kubilay • solo_traveller • au
10
2026-01-30 • via Nuitee
A
anthony • couple • gb
8
2026-01-30 • via Nuitee
G
Graeme • family_with_children • au
8
2026-01-30 • via Nuitee