Alster-Hof

Hotels
8.2 (4509 reviews)
Esplanade 12 , Hamburg , de

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Sauna
Solarium
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Central location
Cons:
Outdated rooms
Noise issues
Cleanliness concerns

Categories

Cleanliness
7.66
Some rooms reported issues like old decor and unpleasant smells.
Service
9.13
Staff described as friendly and helpful across several reviews.
Location
8.67
Central location with easy access to public transportation and attractions.
Room Quality
7.62
Mixed feelings; some rooms are described as outdated and noisy.
Amenities
7.15
Various amenities mentioned, but some like the sauna were underwhelming.
Value for Money
8.11
Pricing considered fair given the location and breakfast quality.
Food and Beverage
9.16
Breakfast service consistently praised as excellent.
Overall Experience
8.13
Overall experience valued positively, despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 05:17

Property Description

Modern Fitness Room and Sauna
Enjoy complimentary access to our state-of-the-art fitness room and relaxing sauna during your stay at Alster-Hof. Stay active and rejuvenate at your convenience.

Elegant Breakfast Room and Cosy Hotel Bar
Indulge in a delicious full breakfast buffet each morning in our elegant breakfast room. Unwind in the evenings at our hotel bar, offering a cosy ambience for you to relax and socialize.

Convenient Location and Nearby Attractions
Located just a 2-minute walk from the Alster and CCH Exhibition Centre, Alster-Hof provides easy access to jogging paths by Alster Lake and shopping at Jungfernstieg district. Explore Hamburg with ease from our well-connected hotel.

Book your stay at Alster-Hof now and experience comfort, convenience, and warm hospitality in the heart of Hamburg.

Important information:

Business travelers can be exempted from paying city tax only if they provide the relevant documentation that can be downloaded online. Please contact the property for more details.

Renovation work will be carried out from 07.04.2025 to 01.11.2025

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAM

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    No parking available.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People 12 years old and over stay for € 17 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 4509 reviews
Cleanliness: 7.66
Service: 9.13
Location: 8.67
Room Quality: 7.62
Amenities: 7.15
Value for Money: 8.11
Food and Beverage: 9.16
Overall Experience: 8.13
M
Mia • couple • de
9
My favourite in Hamburg, will come back
Pros:

We had a great time there. Very well located, people was really nice, rooms are big enough and well arranged, the breakfast options are standard and it is a lovely hotel

Cons:

During our group trip stay, the bar was not open, so we used the lobby instead for chatting

2026-03-13 • via Nuitee
E
Edith • family_with_children • it
10
Hamburg besuchen und geniessen
Pros:

Ausgezeichnete Lage , sehr angenhme Atmosfäre im Hotel, hilfsbereites und freundliches Personal, besonders nette Bedienstete beim Frühstück, welches uns sehr gut schmeckte.

Cons:

Idee: eine Maschine für einen stärkeren Cappuccino und Espresso zur Selbstbedienung im Frühstücksraum. Und ein Wasserkocher im Zimmer wäre wunderbar! Sonst war alles bestens!

2026-03-11 • via Nuitee
H
Hermannseder • couple • de
9
Gutes Stadthotel
Pros:

Die verkehrsgünstige Lage im Hamburger Zentrum. Sowohl zu Fuß als auch mit den öffentlichen Verkehrsmitteln bestens zu erreichen.
Gefallen hat uns auch die Freundlichkeit des Personals.

Cons:

Da fällt uns gar nichts ein.

2026-03-11 • via Nuitee
M
Martina • couple • de
8
Gerne immer wieder!
Pros:

Sie kann schnell von H-Dammtor erreicht werden. Alles ist sehr sauber, das Personal freundlich und das Frühstücksbüffet reichhaltig.
Die Binnenalster und viele Sehenswürdigkeiten sind zu Fuß erreichbar.

2026-03-09 • via Nuitee
S
Sabine • solo_traveller • de
10
Cons:

Es fehlte Seife

2026-03-09 • via Nuitee
N
Nico • extended_group • de
10
2026-03-08 • via Nuitee
K
Katja • solo_traveller • de
7
Pros:

Ein gutes Hotel, super Lage.

Cons:

Die Zimmeraustattung ist etwas in die Jahre gekommen, aber es ist sauber.

2026-03-08 • via Nuitee
A
Anja • solo_traveller • de
6
Pros:

Das Zimmer war sauber und praktisch.

Cons:

Die Baustelle direkt vor dem Haus.

2026-03-07 • via Nuitee
M
Michaela • solo_traveller • de
5
Für einen Kurztrip okay
Pros:

Lage

Cons:

Lautstärke im und außerhalb des Hotels, keinen Wasserkocher, kein Duschgel

2026-03-05 • via Nuitee
A
Alexander • extended_group • de
6
2026-03-04 • via Nuitee
J
Jordi • family_with_children • es
10
Un hotel per recomanar.
Pros:

La ubicació de l'hotel és molt bona, hi ha metro molt aprop i l'estació de tren a 15 minuts caminant. Proper dels llocs interessants per coneixer. L'hotel renovat recentment es molt acollidor i el bufet d'esmorzar estan molt be. El recomanaria sens dubte

Cons:

Res

2026-03-04 • via Nuitee
Y
Yves • solo_traveller • de
10
Pros:

Alles

Cons:

Nichts

2026-03-04 • via Nuitee
M
michael • couple • de
9
2026-03-04 • via Nuitee
B
Bettina • solo_traveller • de
7
Für 1 Nacht ok
Pros:

Zentrale Lage top

Cons:

Bad sehr klein

2026-03-03 • via Nuitee
J
Janin • solo_traveller • de
9
2026-03-03 • via Nuitee
N
Nicole • solo_traveller • de
8
2026-03-02 • via Nuitee
S
Susanne • solo_traveller • lu
8
Sehr angenehmer Aufenthalt mit persönlicher Note.
Pros:

Sehr schöne Lobby, Bar und toller Frühstücksraum. Sehr nettes Personal!

Cons:

Da kann ich beim „besten Willen“ absolut nichts finden 😉

2026-03-01 • via Nuitee
B
Bent Sofus • extended_group • no
8
2026-03-01 • via Nuitee
B
Bettina • solo_traveller • de
8
Zentrale Lage
Pros:

Zentrale Lage, sehr freundliches Personal, Mineralwasser auf dem Zimmer, guter Filerkaffee beim Frühstück.

Cons:

Keine Parkplätze. Außerdem beim Bettzeug sehr dünne Decke und sehr hellhöriges Zimmer.

2026-03-01 • via Nuitee
W
Wolfgang Siegfried • couple • de
9
2026-02-27 • via Nuitee