Manoir Des Sables, an Ascend Collection Hotel

Hotels
•
Ascend Collection
7.9 (1975 reviews)
90 Avenue des Jardins , Magog-Orford , ca

listing image 1
Show all photos
Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Location
Friendly staff
Comfortable beds
Cons:
Cleanliness issues
Poor communication
High costs for amenities

Categories

Cleanliness
5.23
Multiple reviews indicate cleanliness issues, particularly related to mold and unvacuumed rooms.
Service
8.7
Some positive comments on staff friendliness, but issues with professionalism and communication were noted.
Location
9.24
The location received positive mentions but lacks detail in terms of accessibility.
Room Quality
8.19
Comments about room comfort and amenities were mixed, with specific complaints about the furnishings.
Amenities
8.72
Amenities were generally well-received, though specific issues were raised about cleanliness in the spa area.
Value for Money
7.68
Some reviews expressed the feeling that prices were high considering the condition of the facilities.
Food and Beverage
7.23
Breakfast and dining services were mentioned negatively, particularly around expectations not being met.
Overall Experience
8.2
Mixed overall feelings from the reviews, with highlights and significant complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:09

Property Description

Lakefront Luxury
Experience the serene beauty of Lake Ecluse at the Manoir des Sables hotel.

Golf Course and Spa Retreat
Enjoy a round of golf or indulge in a rejuvenating spa treatment without leaving the property.

Indoor Pool and Gourmet Dining
Take a dip in the indoor pool, unwind in the sauna or outdoor jacuzzi, and savor seasonal cuisine at Les Jardins restaurant with a view of Mount Orford.

Book your stay at Manoir des Sables for a perfect blend of relaxation and adventure.

Important information:

Please note no housekeeping is offered during your stay. Additional cleaning can be requested for an additional fee.

Please note the property only accepts small dogs for an additional fee of CAD 30. Guests traveling with pets must book a designated pet-friendly room and sign a pet waiver upon arrival.

Pool closed from 10/10/2022 until 10/17/2022

PS: Presence of several Hockey teams for the next weekend:
The Hotel does not promise that it will be calm or quiet!
1- February 24 and 26, 2023
2- from 03 to 05 March 2023
3- from March 10 to 12, 2023
4- from March 17 to 19, 2023
5- from March 24 to 26, 2023
6- from March 31 to April 02, 2023
7- from 07 to 09 April 2023
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YUL

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for CAD 10 per person per night when using an available cot.
    People no matter the age stay for CAD 20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.9
Based on 1975 reviews
Cleanliness: 5.23
Service: 8.7
Location: 9.24
Room Quality: 8.19
Amenities: 8.72
Value for Money: 7.68
Food and Beverage: 7.23
Overall Experience: 8.2
M
Mélanie • extended_group • ca
8
2026-07-03 • via Nuitee
S
Suzanne • family_with_children • ca
10
Toujours pas assez long
Pros:

Le personnel est formidable et toujours prêt à nous aider,et il y a plein de choses à faire super avec les enfants.
Merci beaucoup!

2026-07-03 • via Nuitee
L
Luc • couple • ca
8
Tres bel endroit je recommande
Pros:

Nil

Cons:

La piscine manque un peu de reparation

2026-07-03 • via Nuitee
R
Raymond • couple • ca
10
2026-07-02 • via Nuitee
S
Stephane • solo_traveller • ca
9
2026-07-02 • via Nuitee
D
dehbia • solo_traveller • ca
10
2026-07-02 • via Nuitee
M
Melanie • solo_traveller • ca
10
2026-06-30 • via Nuitee
C
Christian • solo_traveller • ca
9
Pros:

L'emplacement est superbe

Cons:

Rien. Tout est parfait

2026-06-30 • via Nuitee
N
Nicole • extended_group • ca
10
Pros:

Everything was ok

Cons:

Everything was ok

2026-06-29 • via Nuitee
D
David • couple • ca
8
2026-06-29 • via Nuitee
M
Mélanie • extended_group • ca
10
Pros:

Magnifique

2026-06-28 • via Nuitee
J
Jeannette • couple • ca
10
Bien
Pros:

Propre
Personnel accueillant

Cons:

N/A

2026-06-28 • via Nuitee
K
Karine • couple • ca
10
2026-06-26 • via Nuitee
R
Renee • couple • ca
8
Très reposant et tranquille
2026-06-22 • via Nuitee
M
Mélanie • solo_traveller • ca
10
2026-06-21 • via Nuitee
A
Annie • couple • ca
7
Pros:

L’emplacement et le prix, le spa exterieur et sa tranquilité ( basse saison)

Cons:

Le confort du divan-lit

2026-06-20 • via Nuitee
L
Lise • couple • ca
7
Pros:

Service , politesse

2026-06-19 • via Nuitee
B
Bedard • family_with_children • ca
9
2026-06-17 • via Nuitee
F
francine • solo_traveller • ca
9
Je n’irais plus à cette place car pas insonorisé et vieux
Pros:

Son emplacement tranquille…

Cons:

Aurait besoin de rénovation
Pas insonorisé du tout
On entend tout des chambres voisines

2026-06-15 • via Nuitee
R
Rachel • couple • ca
5
Séjour décevant
Pros:

La proximité à l’endroit où nous avions un souper (Sherbrooke). Près de la montagne et près de Magog.

Cons:

Le bruit infernal de l’air climatisé, l’emplacement de notre chambre : rez-de-chaussée, près du hall d’entrée (bruit nocturne très dérangeant), mauvaise insonorisation (tuyauterie très bruyante)

2026-06-14 • via Nuitee