Laguna Inn and Suites

Hotels
8 (549 reviews)
28742 Camino Capistrano , San Juan Capistrano , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Soundproof rooms
Facilities for disabled guests
Non-smoking throughout
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Good value for price
Cons:
Noise from freeways
Some facilities are outdated
Safety concerns regarding check-in process

Categories

Cleanliness
7.96
Room cleanliness was highlighted positively, but some reviews noted issues relating to older facilities.
Service
8.43
Staff provided warm hospitality and were accommodating, enhancing the overall experience.
Location
7.47
Though some concerns were raised about safety and distance from downtown, the area offers good transit access.
Room Quality
7.92
Rooms are generally comfortable and adequately equipped, with some noted concerns about noise.
Amenities
7.95
Amenities were generally well-received, with specific praises for newer improvements.
Value for Money
8.41
Overall perceived as good value for the price, especially in relation to the comfort offered.
Food and Beverage
7.96
No specific mentions were found regarding food and beverage options.
Overall Experience
7.93
Mixed feelings due to some negative experiences, but generally favorable sentiments for budget stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:34

Property Description

Convenient Location
Situated off I-5, neighboring Saddleback College, and just 3.3 miles from downtown San Juan Capistrano, our hotel offers easy access to key attractions.

Comfortable Accommodations
Our rooms boast ample space, complimentary WiFi, a microwave, refrigerator, cable TV, and a work desk, ensuring a pleasant stay for all guests.

Convenient Amenities
Guests can take advantage of our laundry facilities, free on-site parking, and proximity to Mission San Juan Capistrano Historical Landmark, Museum, and Arroyo Trabuco Golf Club.

Book your stay at America’s Best Value Laguna Inn and Suites for a memorable and hassle-free experience!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SNA

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for US$10 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 549 reviews
Cleanliness: 7.96
Service: 8.43
Location: 7.47
Room Quality: 7.92
Amenities: 7.95
Value for Money: 8.41
Food and Beverage: 7.96
Overall Experience: 7.93
N
Nick • couple • us
3
Was good but dirty bath tub jacuzzi
Pros:

Convient

Cons:

Dirty

2026-05-18 • via Nuitee
D
Dennis • couple • us
7
It was convenient for me and the guy facilitated me getting in there and everything was fine. Everything worked good roo
Pros:

I was looking for something just off the freeway on my way home and it was very easy to access

Cons:

Everything seemed to be in good working order from the staff was fine

2026-05-09 • via Nuitee
C
Caroline • couple • us
9
Fantastic!
Pros:

Location, parking was exceptionally convenient. So was price. Easy access to room and quick access to and from facility.

Cons:

About every hour a train rumbled through pretty loud, but that was not the facility’s fault. Bring ear plugs!

2026-05-08 • via Nuitee
T
Teresa • couple • us
10
Very satisfied
Pros:

Everything except for the shower but they fix it right away thanks

Cons:

Just the shower curtain not are good for taking the shower

2026-04-30 • via Nuitee
S
Saldana • couple • us
10
2026-04-28 • via Nuitee
G
Gwendolyn • solo_traveller • us
10
Nice little suite for the price
Pros:

It was a small little suite perfect for my husband and I. The location was greatt since I needed to be close to the hospital and the price for the room size and amenities was perfect. The guy at the front counter was also really nice and did us a solid.

Cons:

I would have like more than one trash can.
No TV in the little living room, but there was a TV in the bedroom.
My microwave had dirty water inside, it was not cleaned. However, didn't bother me since the room was used to just sleep for the night, otherwise this would have been an issue.

2026-04-27 • via Nuitee
G
Gurminder • couple • us
10
2026-04-25 • via Nuitee
B
Brianna • couple • us
10
I love this hotel!
Pros:

Everything!

Cons:

Nothing!

2026-04-21 • via Nuitee
D
Danielle • extended_group • us
9
It was a wonderful experience. We felt extremely safe.
Pros:

The managers were still kind, helpful and personable

Cons:

Nothing

2026-04-13 • via Nuitee
L
Lana • couple • us
10
2026-04-12 • via Nuitee
G
Gonzalez • couple • us
10
2026-04-08 • via Nuitee
C
Corinne • family_with_children • us
10
great
Pros:

great staff. clean, affordable.

Cons:

it was great

2026-04-07 • via Nuitee
J
James • couple • us
10
2026-04-05 • via Nuitee
D
Deyanira • solo_traveller • mx
1
Horrible!!!!
Pros:

Desk guy, horrible customer service!!!!!

Cons:

Everything, from desk guy to spying my room , had a bathtub and they called me to not take one!!!!!

2026-04-03 • via Nuitee
W
Waco • couple • us
4
2026-03-31 • via Nuitee
C
Cherham • couple • us
8
2026-03-30 • via Nuitee
S
Stephanie • family_with_children • us
10
Easy place to stay
Pros:

Everything was what I needed for a night. The survey asks about the lighting. I hadn’t thought of it before the question. But I down graded it a little because the lights next to the bed didn't have a dim enough option. It was too bright for the kid to fall asleep and let me finish sorting my stuff.

Cons:

It was all good

2026-03-27 • via Nuitee
T
Tim • solo_traveller • us
8
2026-03-25 • via Nuitee
A
Alberto • couple • us
10
2026-03-23 • via Nuitee
A
Alejandro • couple • us
10
Amazing
Pros:

It’s Was A Great Place, Close Too A lot Of Food Establishments, Rooms Were Clean And Staff Was Amazing

Cons:

Couldn’t Complain About A Single Thing

2026-03-22 • via Nuitee