Laguna Inn and Suites

Hotels
8 (525 reviews)
28742 Camino Capistrano , San Juan Capistrano , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Soundproof rooms
Facilities for disabled guests
Non-smoking throughout
Wheelchair accessible
Lower bathroom sink
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Good value for price
Cons:
Noise from freeways
Some facilities are outdated
Safety concerns regarding check-in process

Categories

Cleanliness
7.96
Room cleanliness was highlighted positively, but some reviews noted issues relating to older facilities.
Service
8.43
Staff provided warm hospitality and were accommodating, enhancing the overall experience.
Location
7.47
Though some concerns were raised about safety and distance from downtown, the area offers good transit access.
Room Quality
7.92
Rooms are generally comfortable and adequately equipped, with some noted concerns about noise.
Amenities
7.95
Amenities were generally well-received, with specific praises for newer improvements.
Value for Money
8.41
Overall perceived as good value for the price, especially in relation to the comfort offered.
Food and Beverage
7.96
No specific mentions were found regarding food and beverage options.
Overall Experience
7.93
Mixed feelings due to some negative experiences, but generally favorable sentiments for budget stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:34

Property Description

Convenient Location
Situated off I-5, neighboring Saddleback College, and just 3.3 miles from downtown San Juan Capistrano, our hotel offers easy access to key attractions.

Comfortable Accommodations
Our rooms boast ample space, complimentary WiFi, a microwave, refrigerator, cable TV, and a work desk, ensuring a pleasant stay for all guests.

Convenient Amenities
Guests can take advantage of our laundry facilities, free on-site parking, and proximity to Mission San Juan Capistrano Historical Landmark, Museum, and Arroyo Trabuco Golf Club.

Book your stay at America’s Best Value Laguna Inn and Suites for a memorable and hassle-free experience!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SNA

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for US$10 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 525 reviews
Cleanliness: 7.96
Service: 8.43
Location: 7.47
Room Quality: 7.92
Amenities: 7.95
Value for Money: 8.41
Food and Beverage: 7.96
Overall Experience: 7.93
A
Anthony couple us
10
Loved it super nice staff as always.
2026-02-14 via Nuitee
K
Keren couple us
10
2026-01-26 via Nuitee
L
Lana couple us
10
San Juan Capistrano
Pros:

Nearby to all the sights. Easy off and on to the freeways. Close to excellent restaurants.

Cons:

N/A

2026-01-26 via Nuitee
G
Gina couple us
10
A great value and comfortable stay!
Pros:

The rooms were clean & comfortable at a very reasonable rate.

Cons:

The area was a little off the beaten path. I got the impression that they’ve had problems with unsavory guests because there seemed to be a lot of security and rules. I appreciated it for my safety, but also made me feel a bit anxious.

2026-01-20 via Nuitee
D
Deston couple us
10
2026-01-20 via Nuitee
T
Tianna couple us
4
2026-01-20 via Nuitee
T
Thor solo_traveller us
3
Ok place, clean, nice rooms, but terribly noisy due to location between two major freeways.
Pros:

Reasonable price, friendly and accommodating staff.

Cons:

Location. Stayed awake all night listening to traffic on the two freeways on either side of the hotel. Tried putting on the air conditioner to mask the sound, but it just made things worse. If you could do something about the noise, like double glazing or some other noise-reduction efforts, it would be a much better place.

2026-01-19 via Nuitee
R
Rebecca solo_traveller us
9
Pros:

It was convenient to my worksite

2026-01-19 via Nuitee
A
Anna couple us
6
Pros:

Clean, affordable, close to things.

Cons:

Right next to the 5 freeway and under two large overpasses. There is also a train that runs right next to it so we heard noise all night long. Honestly, it was impressively loud and difficult to sleep.

2026-01-19 via Nuitee
S
Shandalyn family_with_children us
9
Great experience. Wonderful price. So convenient.
Pros:

The staff were so welcoming and helpful throughout our entire stay.

2026-01-19 via Nuitee
S
Steven solo_traveller us
8
2026-01-19 via Nuitee
B
barry couple us
7
2026-01-19 via Nuitee
J
Jose solo_traveller us
8
2026-01-19 via Nuitee
J
Jose M family_with_children us
9
1 day
Pros:

The location

Cons:

The clean bed

2026-01-19 via Nuitee
K
Karen family_with_children us
10
2026-01-18 via Nuitee
Z
Zaki family_with_children sa
8
was nice staying there.
Pros:

Mr Tetas was excellent humble polite and co operative . Thorough professional . Room location was nice , though surroundings nothing to dine in , rest all was good .Nice clean rooms , so It was nice staying there.

Cons:

No food available nearby specially Halal , breakfast , tea or coffee shops .No grocery market .

2026-01-16 via Nuitee
P
Peter couple us
6
Basic no-frills good value
Pros:

Location is in between two freeways and next to AMTRAK line so it's a bit noisy.
Location is convenient to downtown SJC and the Mission.
It's a basic no-frills motel, but at least it is clean, and the parking garage is well lighted.

2026-01-13 via Nuitee
J
Josue couple us
6
2026-01-13 via Nuitee
C
Cruz extended_group us
10
Pros:

Nice staff, very polite.

2026-01-12 via Nuitee
M
Mares solo_traveller us
5
2026-01-09 via Nuitee