Laguna Inn and Suites

Hotels
8 (544 reviews)
28742 Camino Capistrano , San Juan Capistrano , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Soundproof rooms
Facilities for disabled guests
Non-smoking throughout
Wheelchair accessible
Lower bathroom sink
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Good value for price
Cons:
Noise from freeways
Some facilities are outdated
Safety concerns regarding check-in process

Categories

Cleanliness
7.96
Room cleanliness was highlighted positively, but some reviews noted issues relating to older facilities.
Service
8.43
Staff provided warm hospitality and were accommodating, enhancing the overall experience.
Location
7.47
Though some concerns were raised about safety and distance from downtown, the area offers good transit access.
Room Quality
7.92
Rooms are generally comfortable and adequately equipped, with some noted concerns about noise.
Amenities
7.95
Amenities were generally well-received, with specific praises for newer improvements.
Value for Money
8.41
Overall perceived as good value for the price, especially in relation to the comfort offered.
Food and Beverage
7.96
No specific mentions were found regarding food and beverage options.
Overall Experience
7.93
Mixed feelings due to some negative experiences, but generally favorable sentiments for budget stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:34

Property Description

Convenient Location
Situated off I-5, neighboring Saddleback College, and just 3.3 miles from downtown San Juan Capistrano, our hotel offers easy access to key attractions.

Comfortable Accommodations
Our rooms boast ample space, complimentary WiFi, a microwave, refrigerator, cable TV, and a work desk, ensuring a pleasant stay for all guests.

Convenient Amenities
Guests can take advantage of our laundry facilities, free on-site parking, and proximity to Mission San Juan Capistrano Historical Landmark, Museum, and Arroyo Trabuco Golf Club.

Book your stay at America’s Best Value Laguna Inn and Suites for a memorable and hassle-free experience!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SNA

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for US$10 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 544 reviews
Cleanliness: 7.96
Service: 8.43
Location: 7.47
Room Quality: 7.92
Amenities: 7.95
Value for Money: 8.41
Food and Beverage: 7.96
Overall Experience: 7.93
G
Gurminder • couple • us
10
2026-04-25 • via Nuitee
B
Brianna • couple • us
10
I love this hotel!
Pros:

Everything!

Cons:

Nothing!

2026-04-21 • via Nuitee
D
Danielle • extended_group • us
9
It was a wonderful experience. We felt extremely safe.
Pros:

The managers were still kind, helpful and personable

Cons:

Nothing

2026-04-13 • via Nuitee
L
Lana • couple • us
10
2026-04-12 • via Nuitee
G
Gonzalez • couple • us
10
2026-04-08 • via Nuitee
C
Corinne • family_with_children • us
10
great
Pros:

great staff. clean, affordable.

Cons:

it was great

2026-04-07 • via Nuitee
J
James • couple • us
10
2026-04-05 • via Nuitee
D
Deyanira • solo_traveller • mx
1
Horrible!!!!
Pros:

Desk guy, horrible customer service!!!!!

Cons:

Everything, from desk guy to spying my room , had a bathtub and they called me to not take one!!!!!

2026-04-03 • via Nuitee
W
Waco • couple • us
4
2026-03-31 • via Nuitee
C
Cherham • couple • us
8
2026-03-30 • via Nuitee
S
Stephanie • family_with_children • us
10
Easy place to stay
Pros:

Everything was what I needed for a night. The survey asks about the lighting. I hadn’t thought of it before the question. But I down graded it a little because the lights next to the bed didn't have a dim enough option. It was too bright for the kid to fall asleep and let me finish sorting my stuff.

Cons:

It was all good

2026-03-27 • via Nuitee
T
Tim • solo_traveller • us
8
2026-03-25 • via Nuitee
A
Alberto • couple • us
10
2026-03-23 • via Nuitee
A
Alejandro • couple • us
10
Amazing
Pros:

It’s Was A Great Place, Close Too A lot Of Food Establishments, Rooms Were Clean And Staff Was Amazing

Cons:

Couldn’t Complain About A Single Thing

2026-03-22 • via Nuitee
T
Thomas • family_with_children • us
7
It met my needs.
Pros:

It was in a convenient location

Cons:

There was a loud noise that would come and go all night behind the wall in the pipes and the train noise in the middle of the night

2026-03-17 • via Nuitee
J
Juan • couple • us
8
2026-03-16 • via Nuitee
T
T • solo_traveller • us
9
Pros:

The management was excellent in how they communicated with us.

2026-03-02 • via Nuitee
T
Torres • couple • us
6
2026-02-25 • via Nuitee
A
Anthony • couple • us
10
Loved it super nice staff as always.
2026-02-14 • via Nuitee
K
Keren • couple • us
10
2026-01-26 • via Nuitee