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Recreational Opportunities
Enjoy outdoor tennis courts, an outdoor pool, and a fitness center.
Complimentary Amenities
Benefit from free wireless internet, a hair salon, and a daily continental breakfast.
Additional Features
Unwind at the business center, enjoy express check-out, and access complimentary newspapers.
To book your stay and experience these amenities, visit us at Residence Inn Marriott Palo Alto Los Altos.
Maximum number of pets per room 2
Service animals are exempt from fees/restrictions
Pet max weight (per pet) in lb is 50
Pet max weight (per pet) in kg is 23
Essential workers only - NO
Maximum number of pets per room 2
Service animals are exempt from fees/restrictions
Pet max weight (per pet) in lb is 50
Pet max weight (per pet) in kg is 23
Essential workers only - NO
Pets allowed
LGBTQ friendly
Professional property host/manager
Service animals are allowed
Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
Clean hotel with good breakfast. I wan not able to print a document in the business station, due to poor internet connection. Otherwise it wa
Staff goes above and beyond.
Great
N/A
Family friendly
i liked the room, staff and breakfast.
I did not like being in 2nd building.
The breakfast was great, the pillows were fluffy.
Here is a version you can post that is professional, to the point, and doesn't require a name:
I am writing to express my dissatisfaction with the service I received from the front desk staff, particularly the representative who was working. Her demeanor was completely unprofessional and unwelcoming. When I tried to ask a question, she responded with heavy breathing and long, unprofessional pauses ("uhhhs"), making the interaction feel awkward and rude.
The front desk staff lacked basic customer service skills and manners. To be frank, I have received better service at a fast-food drive-thru. This kind of service reflects poorly on your business, and I hope it will be addressed to prevent future negative customer experiences.
It’s ok. Many dead cellphone signals spots across the property
My husband is a patient at stanford hospital. I think for a ling term stay should be discounted.
Excellent
We stayed here before, so decided to stay again. The property is nice.
Everything was great at the property, from staff to breakfast. Ny kudos to the lady that was diubg breakfast by her self making sure wveryone was feed. She was very attentive abd nade sure nothing was enpty for guest to get .
My only complaint was not having enough towels at the swinming area took about 45 min to hour to get some towels.
Good
Dirty coffee machine. Not as close to airport as advertised. Fire hose water pressure - almost bruising. Sketchy area. Comfortable bed
Was clean, quiet, nice area , love the room setting
I like friendly personal, very clean, very good breakfast
It was such a wonderful vacation to stay in such a beautiful place thank you to you and your team for everything that you did to make my visit a wonderful stay!
This property is nice, has a great location, and is quiet. Check-in was excellent. However, it seems to be understaffed. We tried to get some towels, but received no answer, so we had to ask for them in person at the front desk. Additionally, housekeeping room cleaning was minimal; they missed one day, even though we had requested it, and the carpets were dirty.
The breakfast was amazing!! The room was outstanding and my family and I enjoyed our stay!
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