Best Western Erie Inn & Suites

Hotels
•
Best Western
6.8 (159 reviews)
8040 Oliver Rd, Erie, Pennsylvania, 16509 , Erie , US
1-814-9204196

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Facilities

Free breakfast
Express check-out
Free WiFi
24-hour front desk
Luggage storage
Express check-in/check-out
Continental breakfast
Elevator
Golfing nearby
Downhill skiing nearby
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Cleanliness issues
Poor food quality

Categories

Cleanliness
5.55
Cleanliness received negative feedback about the room cleanliness and bathroom hygiene.
Service
8.05
Staff received positive mentions for being kind and accommodating.
Location
8.05
Location was consistently praised as good.
Room Quality
6.05
Room quality had mixed reviews, with mentions of discomfort and issues.
Amenities
6.05
Amenities were criticized, particularly with the non-working pool and cleanliness.
Value for Money
7.55
Value for money was acceptable considering the location and service.
Food and Beverage
5.55
Breakfast quality was described poorly, noted to be frozen food.
Overall Experience
7.55
Overall experience was mixed; some guests were satisfied while others had significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 16:20

Property Description

Convenient Amenities:
Make the most of complimentary wireless internet and a vending machine available at your convenience.

Delicious Breakfast Options:
Start your day right with a complimentary continental breakfast served daily, setting a positive tone for your adventures ahead.

Great Location:
Conveniently located near popular attractions such as Splash Lagoon and Millcreek Mall, allowing you to explore the best of what Erie has to offer.

Ready to experience comfort and convenience at its best? Book your stay now at Best Western Erie Inn & Suites for a memorable trip!

Important information:

  • This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
  • Children stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ERI

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • Guest type

    Essential workers only - NO

See all policies

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

6.8
Based on 159 reviews
Cleanliness: 5.55
Service: 8.05
Location: 8.05
Room Quality: 6.05
Amenities: 6.05
Value for Money: 7.55
Food and Beverage: 5.55
Overall Experience: 7.55
L
Lihong
10
Pros:

Good breakfast.

2025-10-12 • via Nuitee
J
John • partner
10
Pros:

Only stayed for a few hours to catch some sleep. Seems like very nice property right off of I 90 to get some rest. Breakfast was more than adequate. Would stay there again if in the area.

2025-10-02 • via Nuitee
M
Martha J • family
10
Pros:

nice and comfy

2025-10-01 • via Nuitee
M
Martha • family
10
Pros:

very nice and comfy

2025-10-01 • via Nuitee
T
Thomas • partner
4
Pros:

Air conditioning unit was very loud making hard to sleep

2025-09-29 • via Nuitee
K
Kevin
10
Pros:

Location

2025-09-05 • via Nuitee
E
Everett
8
Pros:

Bathroom sink faucet not connected to sink itself. No soap in one dispenser in shower.

2025-09-01 • via Nuitee
S
sunny • family
10
Pros:

The staffs are very nice, location is very good.

2025-08-28 • via Nuitee
J
JONATHAN
10
Pros:

Great room for the night in a good location!

2025-08-27 • via Nuitee
Y
Yu
2
Pros:

I left the my iPad over there so I called them but they said they couldn’t find it
My iPad signal let me know it is over there

2025-08-19 • via Nuitee
A
Amy
6
Pros:

The bathroom fan doest work, so after 6 showers , the room is very humid. When i went to pull out the sofa bed for my kids, it is covered in crumbs and the floor under it is full of wrapers and nasty. Im thankful i brought sheets from home for that bed , although i wasnt offered sofa couch sheets anyway upon checkin even though i indicated upon booking. Overll not super impressed.

2025-08-10 • via Nuitee
D
Dena
8
Hotel stay
Pros:

The staff and lobby area was very nice. The room was ok but your feet stuck to the bathroom floor and the toilet did not flush well

2025-08-09 • via Nuitee
D
Donna
8
Bed, shower, remote
Pros:

Bed was a little too high and difficult to get into, the glass door on the bathroom was awkward and noisy as well as failed at canceling noise and light and the shower was too small to use comfortablely. And we spent 30 minutes looking to the remote to the TV which was found under the window air conditioner after asking the desk that didn't seem to know it was missing and did not have a replacement for it. However the rest of our stay was uneventful and very nice.

2025-08-08 • via Nuitee
P
phyllis • family_with_children
10
Pros:

clean rooms, wonderful breakfast,friendly staff

2025-08-08 • via Nuitee
K
Kathy • family
8
Pros:

It was quiet and clean!

2025-08-08 • via Nuitee
J
Jessica • family
4
Pros:

We booked two rooms. Room 1 had not been vacuumed and the tables had not been wiped down. Dirty plastic silver ware was on the floor next to the bed and the body wash is empty. Bed cover is also dirty. This is our 3rd stay and the property has gotten progressively worse. Pool area is not open and is being used as a storage area.

2025-08-04 • via Nuitee
A
Alicia • family
10
Pros:

Beds were comfortable!

2025-08-04 • via Nuitee
S
Shadena
6
Not for us!
Pros:

Got a suite and the suite door was glass offering absolutely no privacy, same with the bathroom door. Was sliding frosted glass but did not lock and was not secure. My daughter was in the living room sleeping on the sofa bed and was freezing at night because the heat/air unit was only in the bedroom! I don’t recommend this hotel.

2025-08-03 • via Nuitee
P
p
10
Pros:

Overall a good experience.

2025-08-01 • via Nuitee
M
Michaelene
10
One highlight to disaster hotel trip
Pros:

So helpful and accommodating due to the hawthorn screwing us over on our room that’s handicap accessible and there was no elevator

2025-07-26 • via Nuitee