Hu. Hotel

Hotels
Independent
8.2 (404 reviews)
79 Madison Avenue, Memphis, Tennessee, 38103 , Memphis , US

Pets allowed

Facilities

Fitness facilities
Health or beauty spa nearby
Free WiFi
24-hour front desk
Terrace
Luggage storage
Concierge service
Elevator
Fitness facilities
Conference space
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Cons:
Cleanliness issues
Inconsistent room service

Categories

Cleanliness
7.53
Some reviews mentioned cleanliness issues like tired paintwork and dusty furniture.
Service
9
Many reviews praised the staff for being friendly and accommodating, particularly Eboni.
Location
8.54
The hotel is well-located for downtown Memphis, close to Beale Street.
Room Quality
7.99
Rooms are described as old but comfortable, with some issues like a high bed.
Amenities
8.02
Amenities such as the rooftop bar received positive feedback, but coffee facilities were noted as lacking.
Value for Money
7.98
The overall impression of value for money is positive with reasonable breakfast pricing.
Food and Beverage
8.03
Breakfast was described as good value, though not universally tried.
Overall Experience
8.5
Despite some issues, overall guest experiences were positive with a strong inclination to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 10:15

Property Description

Experience the charm and elegance of Hu. Hotel, perfectly situated in the vibrant heart of Memphis, just steps from iconic attractions.

Recreation and Relaxation
Unwind and stay active with our comprehensive fitness center, or enjoy stunning views from our charming terrace. Whether you’re here for leisure or business, we have you covered.

Modern Comforts in Every Room
Retreat to one of our 110 thoughtfully designed guest rooms, equipped with refrigerators and rainfall showerheads. Stay connected with complimentary wireless internet and indulge in cable programming for your entertainment.

Event and Meeting Space
With 3,000 square feet of versatile conference space, we provide the ideal venue for your event or meeting. Our dedicated concierge services ensure every detail is taken care of while you focus on making memories.

Don't miss out—secure your stay at Hu. Hotel today for an unforgettable Memphis experience!

Important information:

  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • A car is recommended for transportation to and from this property.
  • Cashless payment methods are available for all transactions.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MEM

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Transportation

    Car recommended

  • Pets

    Pet max weight (per pet) in lb is 50

See all policies

Location

Guest Reviews

8.2
Based on 404 reviews
Cleanliness: 7.53
Service: 9
Location: 8.54
Room Quality: 7.99
Amenities: 8.02
Value for Money: 7.98
Food and Beverage: 8.03
Overall Experience: 8.5
W
WoodyandBuzz Couples gb
8
Lovely hotel, good location.
Pros:

This hotel was one of the nicest we stayed in on our trip.
Yes it’s a little tired with regards to the paintwork but it was clean, comfortable and homely.
The location was also good although we used Lyft to get around a lot.
The breakfast was a little early for us so didn’t try it but the fact it was an option is a big bonus because Memphis doesn’t seem to wake up before 11am!!!
The rooftop bar at sunset is stunning.
We loved the fact that housekeeping was on request as we hate being disturbed every morning by the staff wanting to get done in other hotels.
I don’t know his name but the young doorman on the evenings was very welcoming and friendly at the end of a long day of sightseeing.
We would definitely stay again.

2025-10-26 via Tripadvisor
P
princesstinker Couples
2
Never again
Pros:

Tv no service no towels in the room had to go to the front desk several times with complaints. The furniture is old it smells dusty and molded , there was also other guest complaining about the tv service. Google surprise it looks nothing like the photos

2025-10-23 via Tripadvisor
R
Rodthewineguy Couples au
10
Wonderful downtown hotel with great people on staff.
Pros:

Great first impression when we pulled up at the door. Parking instructions spelt out and then we were encouraged to check-in, drop our bags (no rush) and then park the car across the road. Room was a corner King which had a separate lounge and a (proper) King Bed! Shower also a stall and NOT over the bath although the tap was a bit of fun - hot first then cold 😂. Rooms are kinda old but that’s the style and carpet could use replacing but no big deal. Rooftop bar is a must for sunset over the Mississippi River and the Bridges. However highlight of our stay was Eboni at reception - her suggestions for where to eat were both bang on - especially Gus’s Chicken. Highly recommended.

2025-10-23 via Tripadvisor
J
jdubyab Business us
10
Nice place with great deck
Pros:

Eboni’s customer service was excellent. The location is really nice and they have a great rooftop patio to catch sunset.

2025-10-22 via Tripadvisor
G
Gaggyboot Couples gb
8
Decent stay
Pros:

A nice lactation with a ten minute walk to Beale street. The 10 dollar breakfast was great with lovely coffee and a nice section of foods. The roof top bar was fabulous with a really good happy hour. Our room was compact but was ok. Nice bed but boy was it high. Bathroom was big as well. A kettle would have been nice

2025-10-16 via Tripadvisor
F
F5941NUlisam Friends getaway
10
Gold Grammy excellent service and hotel
Pros:

I statyed in room 604
My experience at this hotel was excellent and awesome from the doorman to the check in staff and the cook they were wonderful and amazing they was polite they was friendly the service they gave was so excellent whenever I come back to Memphis that would be the hotel that I stay at the atmosphere was l peaceful calming my room was great these staff members deserve a raise this is the first hotel I've been at where the service is phenomenal keep up the good work and service.

2025-10-15 via Tripadvisor
C
Camille family_with_children
6
Pros:

This is an older hotel. Carpet was stained and very old. Parking isn’t included but there is a garage across the street. I did feel very safe using garage. You must have a code to get into garage but it’s $30/day. Loved the rooftop bar. Breakfast being included could have made experience better. I feel like i paid for more than I got. Concierge was the sweetest!!! Enjoyed trip but wouldn’t stay here again.

2025-10-13 via Nuitee
M
Martin family
10
Pros:

New carpet needed . Check in desk area needs a more welcoming update.

2025-10-11 via Nuitee
A
Andrew Stephen
10
Pros:

Friendly staff

2025-10-11 via Nuitee
M
Marsha
8
Pros:

This hotel is in a great location for a walkable stay in Memphis. The rooftop views of the river are a main attraction. The $10 breakfast is comparable to what some hotel brands offer free so we skipped this the second morning.

2025-10-10 via Nuitee
R
rebecca
6
Pros:

We were checked in without a problem. Our two rooms could use some updating. The carpet needs to be replaced. There were what looked like fried chicken crumbs on the sofa, we had to call for towels as well as drinking cups for both rooms. These are basic housekeeping duties that were overlooked. I love the rooftop bar here and the hotel itself. I really hope there is a difference in quality of cleaning before I return.

2025-10-09 via Nuitee
R
Rajmun
8
Pros:

Good

2025-10-08 via Nuitee
P
Paula
8
Rooftop bar of dreams
Pros:

Highlight is the rooftop bar with happy hour watching sunset over the Mississippi.
Good location too.
Don’t bother with breakfast with plastic cutlery and plastic food :)
Staff almost surly except for doorman.

2025-10-08 via Nuitee
P
Philip
10
Pros:

Very friendly and helpful staff made us feel welcome.

2025-10-07 via Nuitee
S
Susan
6
Pros:

The rooftop bar is terrible, uncomfortable and poor quality drinks in plastic glasses. Everything was sticky. The room
Was ok, but had an odd odor. The television didn’t get reception most of the night. I would not stay there again

2025-10-07 via Nuitee
K
K7009XSsheilaw Family
10
Like Family
Pros:

We had a GREAT experience. It felt like home. We were treated with kindness compassion the staff went above and beyond they treated us like family. The staff named here Eboni Johnson
Deadrick Fleming
Denetria
Sunjah bell
Willie Young all treated like family we will tell others how well we were treated at Hu Hotel.

2025-10-06 via Tripadvisor
K
Katie
10
Pros:

The room was LOVELY, with really cool, unique art deco fixtures and huge windows in the bathroom! For a similar price, it was by far the nicest hotel we stayed at on our 10 day road trip. The bell hop was incredibly helpful and friendly. The bed and bedding were super comfortable and the lobby had a great breakfast for only $10/guest. The location was also fabulous!

2025-10-06 via Nuitee
K
Ken partner
10
Pros:

Comfortable accommodation with always helpful and courteous staff in a prime location for all major tourist sites that are within short walking or driving distance. The hotel roof bar and balcony have superb views across the Mississippi river as far as Arkansas and ideal for a perfect sunset.

2025-10-06 via Nuitee
L
Laura family
8
Pros:

The staff was the best part of the stay. They were all incredibly friendly and helpful. The hotel and room itself was nice, although there were minor things that could use updating including the floor in the elevator coming up in one corner and the toilet paper holder in our room wasn’t stable. Again, any issue was minor and would not prevent us from staying there again next time we’re in town.

2025-10-06 via Nuitee
A
Amal
8
Pros:

No water in the hotel

2025-10-06 via Nuitee