Hu. Hotel

Hotels
•
Independent
8.2 (404 reviews)
79 Madison Avenue, Memphis, Tennessee, 38103 , Memphis , US
1-901-333-1200

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Pets allowed

Facilities

Fitness facilities
Health or beauty spa nearby
Free WiFi
24-hour front desk
Terrace
Luggage storage
Concierge service
Elevator
Fitness facilities
Conference space
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Cons:
Cleanliness issues
Inconsistent room service

Categories

Cleanliness
7.53
Some reviews mentioned cleanliness issues like tired paintwork and dusty furniture.
Service
9
Many reviews praised the staff for being friendly and accommodating, particularly Eboni.
Location
8.54
The hotel is well-located for downtown Memphis, close to Beale Street.
Room Quality
7.99
Rooms are described as old but comfortable, with some issues like a high bed.
Amenities
8.02
Amenities such as the rooftop bar received positive feedback, but coffee facilities were noted as lacking.
Value for Money
7.98
The overall impression of value for money is positive with reasonable breakfast pricing.
Food and Beverage
8.03
Breakfast was described as good value, though not universally tried.
Overall Experience
8.5
Despite some issues, overall guest experiences were positive with a strong inclination to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 10:15

Property Description

Experience the charm and elegance of Hu. Hotel, perfectly situated in the vibrant heart of Memphis, just steps from iconic attractions.

Recreation and Relaxation
Unwind and stay active with our comprehensive fitness center, or enjoy stunning views from our charming terrace. Whether you’re here for leisure or business, we have you covered.

Modern Comforts in Every Room
Retreat to one of our 110 thoughtfully designed guest rooms, equipped with refrigerators and rainfall showerheads. Stay connected with complimentary wireless internet and indulge in cable programming for your entertainment.

Event and Meeting Space
With 3,000 square feet of versatile conference space, we provide the ideal venue for your event or meeting. Our dedicated concierge services ensure every detail is taken care of while you focus on making memories.

Don't miss out—secure your stay at Hu. Hotel today for an unforgettable Memphis experience!

Important information:

  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • A car is recommended for transportation to and from this property.
  • Cashless payment methods are available for all transactions.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MEM

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Transportation

    Car recommended

  • Pets

    Pet max weight (per pet) in lb is 50

See all policies

Location

Guest Reviews

8.2
Based on 404 reviews
Cleanliness: 7.53
Service: 9
Location: 8.54
Room Quality: 7.99
Amenities: 8.02
Value for Money: 7.98
Food and Beverage: 8.03
Overall Experience: 8.5
E
Ernest • solo_traveller • us
10
Excellent
Pros:

Staff

Cons:

Nothing

2026-05-30 • via Nuitee
J
James • solo_traveller • gb
5
Pros:

We stayed for 3 days in May. The hotel has an amazing rooftop bar with views overlooking the mississippi, with a great happy hour from 5pm to 7pm, it also had a party night on Saturdays, which costs $20, but was free for hotel guests.
The bartender Zac was amazing, friendly, helpful, he gave us great recommendations on places to eat and visit and made us lovely cocktails.
The hotel is in a good location, 10-15 minute walk from Beale Street, with lots of shops and restaurants nearby.

Cons:

The hotel is very tired and dated, and needs a good deep clean in places.
Eboni in reception is amazing, she upgraded our room for us on arrival and was very helpful and polite.
Our room was clean but dated, the bed was very high but very comfortale, it was a large room but very dark.
A couple of complaints, we locked ourselves out of our room one time and i went to reception to see if i could get another room key, the girl on reception(not Eboni) was very rude and unhelpful, asked me if i had id, i advised it was in my room. After a few questions back and forth, she sort of just threw a key at me, just not good service.
Also on our last night, the smell of weed coming through the vents in our bathroom was sickening. We had to keep the bathroom door closed all night. If it had not been our last night i would have had to ask for our room to be changed.
I would not recommend this hotel as it cost the same as our hotels in Nashville and New orleans but was nowhere near as good.

2026-05-29 • via Nuitee
T
Taylor • couple • us
8
2026-05-28 • via Nuitee
W
Williams • solo_traveller • us
10
2026-05-27 • via Nuitee
A
Acquise • solo_traveller • us
10
Would definitely book and stay again!
Pros:

Welcoming a pond arrival, clean, great customer service!

Cons:

N/A

2026-05-26 • via Nuitee
M
Maud • couple • ca
8
2026-05-26 • via Nuitee
C
Contreras • family_with_children • us
7
the vintage vibe of the hotel was nice and sleek. Beds were comfortable
Pros:

I did like that the location was near Beale street and a 15 min drive to Graceland. The view from our room was great,
I wished it didn't rain and the beds were very comfortable. I wish we would of had more time to explore but I would stay here again.

Cons:

We didn't get a chance to see the rooftop view since there was a dress code and age requirement. We did meet the age requirement but since we just stayed one night we didn't have time to go up or get dressed appropriately to see it. We didn't check in the morning to see if we could just go up for a sneak peak. Also the parking garage was across the street from the hotel and it was a bit of an inconvenience to come and go as you please.

2026-05-26 • via Nuitee
S
Shontanique • couple • us
10
Pros:

Style

Cons:

Price

2026-05-24 • via Nuitee
D
David • extended_group • au
8
2026-05-23 • via Nuitee
P
PIERRE • solo_traveller • fr
2
ps terrible
Pros:

l'emplacement proche du centre villela.seule personne agréable a été la personne qui nous. accueilli ( cheveux très courts et orange)

Cons:

tout est cheap. et fragile .
moquette sale et très tachee.
les escaliers du parking en face sont innommables ( indépendant de l' hôtel mais proposé et facturé par l hôtel)
petit déjeuner compliqué .
Memphis compliqué .

2026-05-21 • via Nuitee
M
Misa • couple • us
8
Very functional hotel in a convenient location
Pros:

Hu Hotel is a solid 3-star hotel. Clean room, great bed, good towels, many UBS outlets for your electronics. Ample closet space, Iron, etc. Parking facility is across the street ($22per day). Walking proximity to Beale Street. Good bars and restaurants nearby. Walgreens was one block away where you can get water and drinks. Staff were generally very capable and resolved any issues right away.

Cons:

Shower pressure was low. Only one attendant at the check-in counter during busy hours. The check-in counter was so small that only allowed one staff to check us in. The staff was very calm and efficient but it would be better if at least two people were at the counter.

Another negative thing was the carpet stains. The room was clean but the dirty carpet gave the room rundown vibe.

2026-05-20 • via Nuitee
J
James • couple • us
9
Very comfortable
Pros:

Didn’t have it

Cons:

It cost

2026-05-19 • via Nuitee
R
Rene • solo_traveller • us
10
10 out of 10
Pros:

It has its own vibe. It has a lot of amenities in a perfect location with a really friendly staff.

Cons:

I wish you didn’t have to park in a parking garage across the street and that there was actual parking there that would’ve been a little bit more convenient, but not really that big of a problem

2026-05-18 • via Nuitee
C
CARINE • solo_traveller • fr
10
2026-05-18 • via Nuitee
P
Paula • couple • gb
6
2026-05-17 • via Nuitee
B
Byron • couple • us
5
My stay was decent
Pros:

The breakfast was decent

Cons:

The hotel was old.Need be remodeled and updated

2026-05-13 • via Nuitee
S
Sierra • couple • us
9
2026-05-13 • via Nuitee
A
Alexandra • solo_traveller • us
10
2026-05-12 • via Nuitee
A
alan • couple • gb
6
For the money I was disappointed with the standard of the hotel. Surprised that there was no hotel bar apart from the ro
Pros:

Friendly and helpful staff. Good location. Good size room.

Cons:

Bathroom was clean but didn’t like the over bath shower. Had to ask for clean towels twice as housekeeping hadn’t left any.

2026-05-12 • via Nuitee
W
Walter • solo_traveller • us
1
2026-05-12 • via Nuitee