Renaissance Newark Airport Hotel

Hotels
Renaissance Hotels & Resorts
7.6 (505 reviews)
1000 Spring Street , Elizabeth , us

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Good location near the airport
Cons:
Poor cleanliness
Rude reception staff
Limited amenities

Categories

Cleanliness
6.24
Many reviews mentioned issues with the cleanliness of carpets and rooms.
Service
7.71
Several reviews indicated poor service experiences, especially from the reception staff.
Location
9.25
Guests appreciated the proximity to the airport.
Room Quality
8.2
Rooms were described as good and spacious, though issues were raised about cleanliness.
Amenities
7.23
Limited amenities available, including no kettle in the room and extra charges for parking.
Value for Money
6.69
Reviews indicate that the value may not meet expectations considering the price.
Food and Beverage
6.24
Breakfast not included and water provision criticized.
Overall Experience
9.21
Despite several issues, some guests had a decent experience overall, especially with friendly staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 01:55

Property Description

Convenient Airport Shuttle Service: Located in Elizabeth, New Jersey, the Renaissance Newark Airport Hotel offers a complimentary shuttle to Newark Liberty International Airport, ensuring a stress-free start or end to your journey.

Modern Amenities: Each room at the hotel is thoughtfully equipped with a mini-refrigerator, iPod docking station, and a flat-screen HDTV for your entertainment and convenience. Upgrade to select rooms for exclusive club lounge access and a spacious living area.

Fitness and Entertainment: Stay active during your stay with access to the 24-hour fitness center. Additionally, the hotel's proximity to the Prudential Center and Newark Symphony Hall provides easy access to top entertainment venues in the area.

Book your stay at the Renaissance Newark Airport Hotel now for a seamless travel experience.

Important information:

Upon check-in photo identification and credit card are required for incidental charges. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: EWR

Property Policies

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs USD 22 per day.

  • Internet

    WiFi is available in all areas and costs USD 12.95 per 24 hours.

Location

Property Accessibility

Total Disability Score: 22.57
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type: Electric
  • Entrance Door Width: 180
  • Entrance Leveled: Yes
  • Room Max Guests Number: 3
  • Pet Friendly: Yes_impaired
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

7.6
Based on 505 reviews
Cleanliness: 6.24
Service: 7.71
Location: 9.25
Room Quality: 8.2
Amenities: 7.23
Value for Money: 6.69
Food and Beverage: 6.24
Overall Experience: 9.21
A
Andrew couple gb
10
2026-07-25 via Nuitee
A
Amaury solo_traveller br
6
2026-07-24 via Nuitee
J
Joaquina couple cr
9
2026-07-23 via Nuitee
L
Leticia extended_group mx
9
Confort
Pros:

Me agrado el hotel, si le falta algo de mantenimiento pero es muy bueno,

Cons:

El srvicio hacia el aeropuerto, en ocasiones necesitabamos el servicio y había muchas personas para utilizarlo, los choferes muy groseros, pero si hay algunos muy amables.

2026-07-22 via Nuitee
T
Tom solo_traveller ch
8
2026-07-21 via Nuitee
X
Xinling couple us
1
2026-07-19 via Nuitee
S
Santos do Prado extended_group us
8
2026-07-17 via Nuitee
S
Simon couple gb
8
Comfortable but check bill
Pros:

Location and comfort or room

Cons:

Overcharged for room, bill received via email after departure with higher charge than confirmed by booking.com

2026-07-17 via Nuitee
R
Rody couple us
10
2026-07-14 via Nuitee
K
K8013BImelissan Couples Acworth, Georgia
6
Close to airport but not staying here again
Pros:

The hotel is located directly across from Newark Liberty Airport. It appears as though most of the hotel is cordoned off and not in use. Employees at the front desk are unapproachable and not welcoming like I am used to at most Marriotts. The room was just average and maintenance was lacking-the bath tub filled with water as I was showering and the toilet required the handle to be held down for a long time to complete a flush. The lounge for titanium elite members is underwhelming-water, soda and fruit and chips are available. Will not stay here again.

2026-07-13 via Tripadvisor
M
Muhammed extended_group ae
8
2026-07-12 via Nuitee
H
Husain solo_traveller bh
2
Will not repeat this stay!
Pros:

Nothing!

Cons:

My stay at Renaissance New York Newark Airport Hotel was extremely disappointing, and I would not choose this hotel again.

The cleanliness of the hotel was well below the standard I expected from the Renaissance brand. The overall condition of the property did not reflect the quality that guests should reasonably expect.

The biggest issue, however, was the staff. I sent a request through Booking.com two weeks before my arrival, but it was ignored for a long time before I eventually received only a brief, unhelpful reply. I followed up with another message and never received a response. This level of communication is simply unacceptable.

Unfortunately, the experience at the front desk was no better. The staff showed very little willingness to assist and lacked the professionalism and customer service skills expected when dealing with guests.

Another downside was the layout of the hotel. For an airport hotel, convenience is essential, yet my room was located a very long distance from the reception. After traveling, the last thing guests want is a lengthy walk through a large property just to reach their room.

Overall, this stay fell far below my expectations. Between the poor cleanliness, the lack of communication, the unhelpful front desk staff, and the inconvenient layout, I left very dissatisfied and would not recommend this hotel based on my experience.

2026-07-11 via Nuitee
R
RFKGCI Business Guernsey, Channel Islands
4
Run down room and rude front desk- shouldn’t be a Marriott
Pros:

Car park is in dreadful state - potholes through out.

Check in was ok. Check out was not. Check out agent had no pleasantness about him at all. Monosyllabic and bored.

Room was tired. Badly needs renovation.

No restaurant and no bar any more. Only option for breakfast was a coffee bar and a very limited one at that.

This has no hipness being branded as a Marriott. I am amazed that Marriott have permitted it to get into this state.

I stayed in the new Geneva airport Marriott last week. Light and day.

Come on Marriott! Smarten up the US brands.

2026-07-10 via Tripadvisor
G
Gedeon couple us
10
2026-07-10 via Nuitee
C
Caroline solo_traveller us
5
2026-07-05 via Nuitee
K
katia solo_traveller it
6
2026-06-30 via Nuitee
V
Vivian solo_traveller hu
1
Pros:

Staff terrible

Cons:

Staff mean and rude

2026-06-25 via Nuitee
L
Luiz solo_traveller br
10
Pros:

QUARTO MUITO ESPAÇOSO. EXCELENTE LOCALIZAÇÃO EM FRENTE AO EWR. SHUTTLE GRATUITO AO AEROPORTO. MUITO LIMPO.

Cons:

A LANCHONETE TEM POUCAS OPÇÕES DE BREAKFAST

2026-06-24 via Nuitee
J
Jose Daniel couple cr
6
2026-06-24 via Nuitee
D
DiPalma couple us
1
DID NOT STAY !!
Pros:

DID NOT STAY DUE TO FALSE ASVERTISEMENT & NOT BEING ACCOMMODAYED ! RETURN REFUND IN FULL MADE BY LOVELY !

Cons:

DID NOT CHECK IN !!!

2026-06-23 via Nuitee