Villa Mercedes Curio Collection By Hilton

Hotels
•
Curio Collection by Hilton
8.4 (234 reviews)
Avenida Colon 500 , Mérida , mx

listing image 1
Show all photos
Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Adequate amenities
Buffet breakfast
Cons:
Cleanliness issues
Dated room conditions
High food prices

Categories

Cleanliness
7.86
Comments on cleanliness indicated some issues with room conditions and odors.
Service
9.33
Multiple reviews praised the warm and friendly staff.
Location
8.87
The location is well-regarded for its safety and proximity to attractions.
Room Quality
7.32
Rooms are described as dated and cramped.
Amenities
8.35
Amenities are adequate but some reviews mentioned ignorance of their issues.
Value for Money
8.81
Visitors felt the pricing matched the experience, albeit some felt food prices were high.
Food and Beverage
8.36
Breakfast buffet received positive remarks, but food prices were noted as high.
Overall Experience
8.33
Overall experience was positive but had notable areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 01:03

Property Description

Luxurious Amenities

An outdoor pool and modern gym are just the beginning of the elegant experience at Villa Mercedes Curio Collection By Hilton. Each air-conditioned room is equipped with LCD cable TV and a minifridge for your comfort.

Convenient Location

Situated in a restored colonial mansion in central Mérida, this hotel offers free parking and easy access to top attractions like Merida Cathedral and the City Museum. The Mérida Train Station is also just a short walk away.

Culinary Delights

Indulge in international cuisine at the hotel's elegant El Centro restaurant or savor traditional Yucatan dishes. With a safe, coffee-maker, and luxurious bathroom amenities in each room, your stay at Villa Mercedes will be unforgettable.

Ready to experience luxury and comfort in Mérida? Book your stay at Villa Mercedes Curio Collection By Hilton now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MID

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 10 years old stay for free when using an existing bed.
    Children from 11 years old to 16 years old stay for MXN 350 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 234 reviews
Cleanliness: 7.86
Service: 9.33
Location: 8.87
Room Quality: 7.32
Amenities: 8.35
Value for Money: 8.81
Food and Beverage: 8.36
Overall Experience: 8.33
D
Daewon • family_with_children • ca
9
2026-02-12 • via Nuitee
J
Jonathan • couple • mx
10
2026-01-18 • via Nuitee
S
Silvio • couple • co
7
Memorable
Pros:

Ubicación. Cama. Buen desayuno (no incluido).

Cons:

No hicieron la habitación dos dias seguidos. Olor a humedad. Primera noche tocó pedir cambio de habitación por mal olor.

2026-01-14 • via Nuitee
L
Lemus López • family_with_children • mx
9
BONITO HOTEL COLONIAL
Pros:

El hotel es bonito, el lobby también.

Cons:

Hacia frio y el agua de la alberca estaba helada

2026-01-12 • via Nuitee
K
Karin • extended_group • co
9
Nice Hotel in the outskirts of Merida.
Pros:

Business hotell best the conventos centre. Safe and fancy neighbourhood.

Cons:

We stayed four people in the same room. A bit crowded. The TV was not a smart TV.

2026-01-03 • via Nuitee
S
Sebastien • solo_traveller • es
5
Cons:

Bruit infernal venant d’un système de climatisation à l’extérieur

2025-12-26 • via Nuitee
T
TorresT • couple • mx
8
Muy agradable.
Pros:

Es cómodo y muy bien ubicado. El personal muy amable.

Cons:

Es muy grande, por lo que la limpieza denlas habitaciones es tardada y el precio en alimentos es muy alto.

2025-12-23 • via Nuitee
N
Nils • solo_traveller • bo
10
Pros:

Muy cómodo y elegante

2025-12-22 • via Nuitee
J
juan manuel • extended_group • mx
10
el hotel vale la pena por la amabilidad del trato y la ubicación
Pros:

cordialidad del trato,

buena ubicación

buena comida y variada oferta

Cons:

las toallas estan demasiado viejas y ya en proceso de romperse

las habitaciones no fueron remodeladas y siguen igual que cuando fue de la cadena presidente

el estacionamiento subterraneo huele a drenaje sanitario, eso viene desde que operaba la cadena presidente, solo que ahora se incremento el olor

2025-12-19 • via Nuitee
N
NORMA • family_with_children • mx
1
MALA ATENCIÓN
Pros:

La ubicación es buena, no hay mas que me haya gustado lo suficiente como para hacer un comentario relevante.

Cons:

Se perdio un anillo de un buro, el cual acorde con ellos que revisarian si se le callo a la recamarera tras el buro o debajo de el, bajo de las camas, etc., el supervisor quedo de contactarme y ya pasaron 2 dias de que salí del hotel y no me contactaron. Ademas a la recamarera le da por guardar la ropa que deja uno afuera dentro de la maletas. Adicional en el desayuno no tienen quien haga huevos al gusto,

2025-12-04 • via Nuitee
L
leandro • couple • mx
10
Recomendado
Pros:

Las instalaciones
La modernidad

2025-11-24 • via Nuitee
M
Mariela • extended_group • ch
9
Pros:

Lage

Cons:

Schon ein bisschen veraltet

2025-11-13 • via Nuitee
R
Ramadama • Family • New Providence, New Jersey
8
Comfortable rooms
Pros:

Itscavlittlevstrange but the hotels keeps the lobby area extremely dark. The room was spacious with a comfortable bed. The bathroom was big, but had a bath tub shower combo set up. So you have to be very careful getting in and out of the tub. The buffet breakfast was pretty good. Thebhotel location was a few blocks away from a Walmart.

2025-11-11 • via Tripadvisor
L
LEGoldstein • Couples • Miami Beach, Florida
10
Very warm and welcoming staff, and great breakfast buffet
Pros:

The first thing that stood out was how warm and friendly the staff were from the lovely ladies and young man behind the front desk to Luis and Cesar at the valet to the staff in the restaurants. Yes, the hotel is a little older so a few things show their wear, but it was clean, well decorated, and still had a modern flair. It had a little indoor / outdoor living thing going on which made it interesting. I noticed some of the other negative reviews, a few complaints that it’s about a 25 minute walk to El Centro. Um, how about check a map if you want to stay in the city center? We liked that it was close enough to walk there but away from the congestion, and along the classy Paseo de Montejo. Oh, and the breakfast buffet - awesome. I loved that it included several authentic Yucatan dishes that I could try.

2025-11-01 • via Tripadvisor
J
James • couple • us
10
Amazing experience , great staff , location is just far away to be away from the noise but still 8 minute uber to paso M
Pros:

Beautiful lobby , bar , restaurant choice pool hallways

Cons:

Bar in lobby

2025-10-23 • via Nuitee
A
Angel
10
Pros:

Our stay was very nice. The refrigerator did not work but was promptly replaced. The front desk staff and bellman were very friendly and helpful. Housekeeping did a fantastic job. Lots of shops and restaurants were within walking distance.

2025-10-05 • via Nuitee
A
andres • partner
10
Pros:

Todo fantástico, las habitaciones hermosas, las instalaciones en general muy bien, Alessandra en la recepción muy amable siempre, Luis en la puerta siempre atento a nuestra llegada y salida.

2025-10-02 • via Nuitee
B
Brandon
10
Highly recommended!
Pros:

Clean, comfortable, friendly and helpful staff. Impressive accomdations for the price, conveniently located in a colonial style building. Would highly recommend!

2025-09-23 • via Nuitee
J
Juan • family
6
Pros:

Older property but service was on point

2025-09-19 • via Nuitee
D
Desiree
4
Dank, damp and dated
Pros:

The rooms are very, very dated. No lighting, very damp, and uncomfortable bedding. It appears they updated the lobby area, but the rooms were abysmal. Also, we received an email in advance offering a discount to any of the onsite restaurants which was not honored

2025-09-19 • via Nuitee