Marriott Hartford/Windsor Airport

Hotels
Marriott Hotels & Resorts
8.2 (349 reviews)
28 Day Hill Road , Windsor , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Clean and friendly staff
Good restaurant and bar offerings
Convenient location
Cons:
Issues with service
Some amenities lacking

Categories

Cleanliness
7.94
Most reviews highlight cleanliness positively, though one review mentioned noise.
Service
8.91
Multiple reviewers praised the staff, especially specific individuals for their excellent service.
Location
8.45
Location in Windsor was appreciated by guests.
Room Quality
7.9
Generally clean rooms mentioned, though one guest had issues with service regarding room bookings.
Amenities
7.93
Good amenities mentioned, but some guests had expectations for more (like kitchenettes).
Value for Money
7.89
Mixed reviews about value; some felt it was low for amenities offered.
Food and Beverage
8.44
Positive feedback on restaurant and bar offerings.
Overall Experience
8.11
Most guests expressed a desire to return and appreciated their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:58

Property Description

Modern Hotel with Indoor Pool

Luxurious Accommodations
Experience comfort in air-conditioned rooms with 49” smart TVs and spa-like showers. Enjoy in-room dining with room service and complimentary tea/coffee facilities.

Convenient Amenities
Stay fit with cardiovascular equipment in the well-equipped gym. Benefit from free WiFi, public parking, and airport shuttle services to Bradley Airport.

To book your stay at Marriott Hartford/Windsor Airport and enjoy a blend of luxury and convenience, contact us now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BDL

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in the hotel rooms and costs USD 6.95 per 24 hours.

Location

Guest Reviews

8.2
Based on 349 reviews
Cleanliness: 7.94
Service: 8.91
Location: 8.45
Room Quality: 7.9
Amenities: 7.93
Value for Money: 7.89
Food and Beverage: 8.44
Overall Experience: 8.11
M
Michael solo_traveller us
10
Pros:

Excellent job keep it up

Cons:

The environment and inside the rooms are extremely clean

2026-02-12 via Nuitee
R
Roderick family_with_children gb
7
Would stay again
Pros:

Reception & Resturant staff, ample space in room and atrium, good parking, close to highway 91 but no noise.

Cons:

Room servicing, sloppy, timing extremely variable, missed replacement items , shampoo dispensers empty and not checked plus water, toilet roll creamer sachets not always replaced.

2026-02-08 via Nuitee
S
seanbZ2776OR Solo travel World
10
Waiting out the Storm
Pros:

I had the unfortunate circumstance of being stranded from the multiple airline cancellations due to the big snow storm. It was about as rough as it can get but the staff at the Marriott could not have been more gracious and helpful throughout my three night stay (and trials in trying to head back home). The employees were also dealing with the weather but they showed up to work to support the guests and their other team members. This is a great reflection on their general manager. He was out there shoveling for most of Monday to help his team and guests. I also overheard a meeting that he had with a large group of his staff and I could understand why the staff were so upbeat and helpful during this period. I can't recommend this property enough and I hope that the owners of the property and Marriott truly appreciate the GM's leadership and the team that he supports.

2026-01-29 via Tripadvisor
A
amandamU1901XM Couples
10
Incredible Staff-Thank you Ashley!
Pros:

I so greatly appreciated the assistance and care we received from the overnight staff at the Marriott, specifically from Ashley. She was kind, thoughtful, and discrete when we required help in the middle of the night. Ashley went above and beyond to ensure we were situated and had everything we needed. Thank you so much Ashley!

2026-01-25 via Tripadvisor
S
Simona family_with_children us
8
2026-01-22 via Nuitee
K
kellyhX5853LV Business
10
Douglas does a wonderful job
Pros:

I come here for business often. Douglas is always in the lounge and is so professional, friendly and helpful. I travel with other colleagues and we hope to see him each time. He goes above and beyond to make us feel welcome. You’re lucky to have him here!

2026-01-20 via Tripadvisor
M
M4880STmatthewk Business
10
Fantastic service and attention to members.
Pros:

Douglas is always wonderful when I visit the hotel. He is always upbeat and accommodating.

2026-01-20 via Tripadvisor
P
Paige family_with_children us
1
Cons:

Not guaranteed a room you pay for

2026-01-19 via Nuitee
G
Gretchen couple us
10
The price is high, but the safety issue was my reason to pay extra.
Pros:

breakfast did not open until 7 and I had to leave by 6:30

2026-01-19 via Nuitee
S
Shanieka couple us
10
2026-01-19 via Nuitee
R
Robert solo_traveller us
5
Pros:

The overall hotel was nice and the staff was helpful and friendly

Cons:

The objective of stay was a brief getaway to enjoy the pool , have a nice dinner and take advantage of the gym then close out the night with a few drinks at the bar. This was not realized. the hotel was overun with kids that made the pool area unusable as well as the gym. a huge group was there and treated the hotel as their living room. Even at 10 pm the bar area was infested with running kids as the parents treated the space as a play area. This was not considerate of the guests staying at the hotel. perhaps have controls in place. Pool hours for kids limited to certain hours and no kids in the bar area at any time. Not to mention hallways became running tracks and elevators amusement rides.

2026-01-12 via Nuitee
K
K2416NJdavidc Business
10
Thumbs Up! (From a Lifetime Platinum Member)
Pros:

Arrived a few days before Christmas and love the cleanliness, design and welcoming warmth from entire staff.

Quality people running a high quality property. Must give a shout out to the hotel’s staff, from check-in (Eve) to restaurant & bar to Club Lounge staff (Tina & Nancy). Lovely people here!

Club Lounge breakfast offering is A+. The Reverie Bar & Restaurant are both excellent, with lots of libations and menu offerings.

Nice indoor pool, and excellent gym facility complete the overall refinement of this 4-star property. Lastly, the great room/lobby is truly beautifully designed with class and comfort in mind. Can’t wait to come back here in 2026.

2025-12-22 via Tripadvisor
L
Linda couple us
10
I would stay here again.
Pros:

We liked the clean rooms and location.

Cons:

We had no complaints.

2025-11-28 via Nuitee
M
Maite family_with_children us
10
Cozy and clean. Great place to stay! Wish they had a Kitchenette!
Pros:

Spacious, clean and friendly staff

Cons:

No kitchen, microwave and could have used a bigger fridge.

2025-11-28 via Nuitee
D
Discover05559220326 Business
10
Breakfast experience.
Pros:

Nancy was a very nice and accommodating waitress. She made my breakfast experience really great! She asked me questions, said good morning and wished me a great day. I felt very comfortable

2025-11-10 via Tripadvisor
B
BrandonP959 Business Boston, Massachusetts
10
Good experience
Pros:

Nancy (the server) provided great, prompt, friendly service at the restaurant. Food was good and the atmosphere was welcoming

2025-11-06 via Tripadvisor
6
600andersd Family Nashville, Davidson County, Tennessee
2
Don't stay at this hotel
Pros:

THIS HOTEL IS HORRIBLE DO NOT STAY HERE!!!!!!!!! Its location in Windsor is nice but this hotel is trash. The room I stayed in was ok. Mostly clean.there was some noise.THE SERVICE WAS TERRIBLE. first the man at the front desk refused to book my family a second room when we needed it and we were denied a roll away, that night we were trying to get into our room that apparently was not in the system.The hotels value is low and the only amenities available were some snacks that had to be paid for at the front desk.I HATE THIS HOTEL AND THIS COMPANY!!! I PREFER HILTON

2025-10-28 via Tripadvisor
S
salvador family_with_children mx
8
Pros:

Location , clean

2025-10-28 via Nuitee
A
April couple us
8
Very nice wish it was longer
Pros:

Clean very clean

Cons:

Accidentally charged twice

2025-10-27 via Nuitee
A
aedwardr Family Baltimore, Maryland
10
Happy we stayed here
Pros:

Not the newest property but still
well kept up. Staff is helpful and considerate. Joann at the front desk was especially excellent. She helped me get an item I left in my room and wouldn’t take a tip. Reasonable rates and spacious rooms for the area..

2025-10-25 via Tripadvisor