Holiday Inn Express & Suites Seattle Downtown - Lake Union by IHG

Hotels
Holiday Inn Express
7.8 (1721 reviews)
211 Dexter Avenue North , Seattle , us

Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good food
Cons:
Cleanliness issues
Construction noise
Parking complications

Categories

Cleanliness
6.38
Several mentions of rooms not being clean and issues with room assignments.
Service
8.35
Staff was friendly and helpful, with specific commendations.
Location
8.39
Many positive comments regarding the location's convenience and proximity to attractions.
Room Quality
6.84
Mixed reviews of room quality, with some reports of dissatisfaction regarding room assignments.
Amenities
7.37
General amenities were adequate, but parking and shuttle service received negative feedback.
Value for Money
8.33
Overall worth for the price, with specific mentions of good offers and deals.
Food and Beverage
8.38
Positive remarks about the breakfast and meal offerings.
Overall Experience
8.35
Generally a good experience despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 06:58

Property Description

Prime Location near Famous Attractions

Located just a few blocks away from the iconic Space Needle and Pike's Place Market, Holiday Inn Seattle Downtown offers the perfect base to explore Seattle's top attractions.

Convenient Amenities for Business and Leisure

Enjoy complimentary wireless internet access, a well-equipped business centre, and a newsstand during your stay. Stay active at the on-site fitness centre and unwind with a delicious meal at the Emerald Grill and Lounge.

Comfortable Guestrooms for a Relaxing Stay

Relax in well-appointed guestrooms featuring ergonomic work desks, plush beds with a pillow menu, ensuring a comfortable and restful night's sleep.

Book your stay at Holiday Inn Seattle Downtown for a memorable Seattle experience.

Important information:

Guests under 21 years old are only allowed to check in with a parent or official guardian.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SEA

Property Policies

  • Internet

    Wired internet is available in all areas and charges are applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs USD 25 per day.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.8
Based on 1721 reviews
Cleanliness: 6.38
Service: 8.35
Location: 8.39
Room Quality: 6.84
Amenities: 7.37
Value for Money: 8.33
Food and Beverage: 8.38
Overall Experience: 8.35
M
Maria extended_group us
10
Great
Pros:

Great location

Cons:

Clean and friendly staff

2026-05-16 via Nuitee
A
Aidan extended_group au
10
2026-05-15 via Nuitee
S
shahar solo_traveller il
8
Pros:

Location location location

Cons:

The shower has very poor water flow

2026-05-11 via Nuitee
D
Dinning family_with_children us
5
2026-05-11 via Nuitee
F
fti Family Alaska
6
OK hotel with growing pains
Pros:

This hotel recently changed from a Holiday Inn to a Holiday Inn express. You can definitely tell there are some growing pains. One elevator didn't work. The two coffee machines didn't work the first two mornings I was there. They had Keurig machines you could use in place of the coffee machines. The pancake machine didn't work the first couple of days either.

Overall it was a fine stay. But they continued construction and so many things not working dampened the spirit for sure. Fortunately we didn't spend a ton of time in the hotel. I would go back again if the price was right.

2026-05-10 via Tripadvisor
A
Alejandra solo_traveller mx
10
Pros:

La ubicación fue más que excelente y el personal del hotel fue muy amable en todo momento

2026-05-10 via Nuitee
L
Luis couple us
6
2026-05-08 via Nuitee
T
Todd couple us
8
Pros:

Location, value

Cons:

Slow and spotty elevator service, room only made up one day of our 3 night stay

2026-05-07 via Nuitee
L
Lionel extended_group ph
9
Space Jam in the Space Needle
Pros:

Clean and safe location. Walking distance to the Space Needle.
Spacious room with pristine white linens, well kept furnitures and facilities.
Super nice staff! 🥰

Cons:

Breakfast wasn’t available during our stay due to the renovation, except for the very last day. 😢

2026-05-06 via Nuitee
Q
QUOC ANH extended_group vn
10
My family can go around by walking
Pros:

Good location

2026-05-03 via Nuitee
T
Tonnia couple us
10
Great location!
Pros:

Close to Needle and Monorail. Very clean and a nice breakfast.

Cons:

Hot water was an issue during my stay. Lukewarm was pushing it.

2026-05-02 via Nuitee
J
joe solo_traveller us
7
2026-05-01 via Nuitee
R
Ryder couple us
1
2026-05-01 via Nuitee
A
Autry couple us
8
2026-04-30 via Nuitee
M
Martha couple us
10
Pros:

The property is in a great area and is well maintained easy to walk everywhere.

2026-04-27 via Nuitee
H
Hejia couple cn
8
2026-04-27 via Nuitee
D
Diego couple us
7
Exactly what I needed
Pros:

Perfect location for the price. Breakfast was great.

Cons:

Lukewarm shower

2026-04-20 via Nuitee
A
Araceli extended_group us
6
2026-04-14 via Nuitee
C
Cynthia solo_traveller us
5
2026-04-04 via Nuitee
L
Laura extended_group us
8
Clean... comfortable....very friendly and helpful staff.... great location.
Pros:

Incredibly friendly staff, clean, comfortable, great location. Walking distance to Space Needle and restaurants.

Cons:

Nothing.

2026-04-01 via Nuitee