Holiday Inn Seattle DWTN Lake Union by IHG

Hotels
•
Holiday Inn Hotels & Resorts
7.8 (1695 reviews)
211 Dexter Avenue North , Seattle , us

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good food
Cons:
Cleanliness issues
Construction noise
Parking complications

Categories

Cleanliness
6.38
Several mentions of rooms not being clean and issues with room assignments.
Service
8.35
Staff was friendly and helpful, with specific commendations.
Location
8.39
Many positive comments regarding the location's convenience and proximity to attractions.
Room Quality
6.84
Mixed reviews of room quality, with some reports of dissatisfaction regarding room assignments.
Amenities
7.37
General amenities were adequate, but parking and shuttle service received negative feedback.
Value for Money
8.33
Overall worth for the price, with specific mentions of good offers and deals.
Food and Beverage
8.38
Positive remarks about the breakfast and meal offerings.
Overall Experience
8.35
Generally a good experience despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 06:58

Property Description

Prime Location near Famous Attractions

Located just a few blocks away from the iconic Space Needle and Pike's Place Market, Holiday Inn Seattle Downtown offers the perfect base to explore Seattle's top attractions.

Convenient Amenities for Business and Leisure

Enjoy complimentary wireless internet access, a well-equipped business centre, and a newsstand during your stay. Stay active at the on-site fitness centre and unwind with a delicious meal at the Emerald Grill and Lounge.

Comfortable Guestrooms for a Relaxing Stay

Relax in well-appointed guestrooms featuring ergonomic work desks, plush beds with a pillow menu, ensuring a comfortable and restful night's sleep.

Book your stay at Holiday Inn Seattle Downtown for a memorable Seattle experience.

Important information:

Guests under 21 years old are only allowed to check in with a parent or official guardian.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SEA

Property Policies

  • Internet

    Wired internet is available in all areas and charges are applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs USD 25 per day.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.8
Based on 1695 reviews
Cleanliness: 6.38
Service: 8.35
Location: 8.39
Room Quality: 6.84
Amenities: 7.37
Value for Money: 8.33
Food and Beverage: 8.38
Overall Experience: 8.35
D
Dora • family_with_children • us
10
Will definitely be staying here again
Pros:

Clean room, provides all necessities to shower and lotion as well. Great location, walking distance from Space Needle and many places to eat.

Cons:

Only thing was that we had to pay for parking

2026-01-29 • via Nuitee
J
Joshua • extended_group • us
6
It was fine for the value. Nothing wrong with the room itself.
Pros:

The hotel was affordable and in a good location. Everything in the area was walkable. Room was clean.

Cons:

No breakfast at this location. The floor i was on was under construction.

2026-01-28 • via Nuitee
K
Karina • family_with_children • us
8
Overall it was a nice experience clean and the staff were friendly.
Pros:

Clean and had nearby locations. The space needle was walking distance.

Cons:

It was under-construction or remodeling.

2026-01-28 • via Nuitee
A
Alishia Benedict • family_with_children • us
4
Pros:

Location and staff

Cons:

No hot water. We switched rooms due to no hot water and the 2nd room had slightly warmer water but definitely not hot.

2026-01-26 • via Nuitee
T
Thompson • couple • us
6
great room, needs help though.
Pros:

room

Cons:

No WiFi, No Breakfast.

2026-01-26 • via Nuitee
E
Erica • couple • us
7
Pros:

Everything was great! Love how close it was to Lumen field.

2026-01-22 • via Nuitee
C
CHRISTINE • family_with_children • us
8
I would stay there again.
Pros:

The location was convenient to my destination, the room was clean and comfortable, covered & secure parking, and the staff was friendly and helpful.

Cons:

The parking entrance was blocked by construction equipment and had to pay $35 for parking.

2026-01-20 • via Nuitee
J
john • couple • us
6
Pros:

The staff was very good, pleasant and friendly

Cons:

No bathroom door in room, looks like a future closet/wardroom no door, molding or not finished.

2026-01-19 • via Nuitee
M
Michael • family_with_children • us
6
acceptable
Pros:

the room had just finished being remodeled. The beds were good.

Cons:

we had an issue with the water temp not being able to stay hot. they got that fixed quickly. but room service sucked. took four days for them to come in and clean the room.

2026-01-19 • via Nuitee
J
Jane • extended_group • us
8
All in all a good stay.
Pros:

Great location - able to get around and see the city easily by foot or by tour bus.
Room was clean and comfortable - didn't love the view of the next building wall/windows outside my windows but I wasn't there for that.

Cons:

Middle of the night 3a fire alarm went off - outside for an hour maybe? Fire trucks came, apparently nothing found. No explanation or communication about it, even the next day.
Alarms not set up for anyone deaf - only alarm sounds, no flashing lights in the room (noticed during the 3a evacuation) Perhaps there are specific accessible rooms set up if a deaf person identifies themselves as such.
Front desk person seemed overworked and somewhat cranky with too many questions.

2026-01-19 • via Nuitee
J
jack • couple • us
5
Cons:

breakfast way too high,room too high,hotel in remodel,noisy,junk in halls,garage door didnt want to work

2026-01-19 • via Nuitee
H
Hernan • family_with_children • us
1
Not pleasant
Cons:

On going construction, smell like cigarette, unkept carpet in halls and rooms, old furniture and bathroom , had to request for room to be clean and to get new fresh towels

2026-01-19 • via Nuitee
N
Nick • extended_group • us
5
2026-01-19 • via Nuitee
S
Sarah • extended_group • us
8
Pros:

We like all pineapple stuff and creative sayings. The individual blankets were great.

Cons:

The tv has light spot on it.

2026-01-19 • via Nuitee
E
Elaine • family_with_children • gb
9
Perfect
Pros:

It was close to the activities we had planned.
Nice, clean and friend hotel.
Staff were helpful and kind.

Cons:

The entrance was dirty to the lift in the morning, due to guests not using the bin properly.
Nothing else.

2026-01-19 • via Nuitee
J
Juan • family_with_children • us
10
Nice place to stay I would recommend it to everyone
Pros:

Nice and quiet

Cons:

Middle of everything

2026-01-19 • via Nuitee
P
Paige • extended_group • ca
2
Disappointing and frustrating.
Pros:

Only a ten minute drive from our concert which was nice

Cons:

Front desk staff made an error with our booking and double charged us and were extremely unhelpful and unclear/confusing in their resolutions. It was eventually solved but not without having to call Booking.com and a lot of struggle and nearly being made late to our event and forcing all 7 of us to have to squish in one room and get ready. They gave us a breakfast voucher for the troubles but the breakfast was not very good and took an extremely long time.

2026-01-19 • via Nuitee
K
Kathy • couple • us
10
Pros:

Very good

2026-01-19 • via Nuitee
J
john • couple • us
5
It was okay
Pros:

The staff was good.

Cons:

There was no breakfast available. My room did not have a bathroom door. The place was under construction.

2026-01-19 • via Nuitee
A
Amy • family_with_children • us
5
Pros:

A walkable distance to reach where we needed to go. Staff was friendly and lobby was clean.

Cons:

Did not expect room service to be so late in the afternoon - phones are not labeled! Atmosphere walking down the corridor felt dark (nothing to do with the construction going on).

2026-01-19 • via Nuitee