Holiday Inn Express & Suites Seattle Downtown - Lake Union by IHG

Hotels
•
Holiday Inn Express
7.8 (1757 reviews)
211 Dexter Avenue North , Seattle , us

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Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
Heating
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Review Highlights

Pros:
Great location
Friendly staff
Good food
Cons:
Cleanliness issues
Construction noise
Parking complications

Categories

Cleanliness
6.38
Several mentions of rooms not being clean and issues with room assignments.
Service
8.35
Staff was friendly and helpful, with specific commendations.
Location
8.39
Many positive comments regarding the location's convenience and proximity to attractions.
Room Quality
6.84
Mixed reviews of room quality, with some reports of dissatisfaction regarding room assignments.
Amenities
7.37
General amenities were adequate, but parking and shuttle service received negative feedback.
Value for Money
8.33
Overall worth for the price, with specific mentions of good offers and deals.
Food and Beverage
8.38
Positive remarks about the breakfast and meal offerings.
Overall Experience
8.35
Generally a good experience despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 06:58

Property Description

Prime Location near Famous Attractions

Located just a few blocks away from the iconic Space Needle and Pike's Place Market, Holiday Inn Seattle Downtown offers the perfect base to explore Seattle's top attractions.

Convenient Amenities for Business and Leisure

Enjoy complimentary wireless internet access, a well-equipped business centre, and a newsstand during your stay. Stay active at the on-site fitness centre and unwind with a delicious meal at the Emerald Grill and Lounge.

Comfortable Guestrooms for a Relaxing Stay

Relax in well-appointed guestrooms featuring ergonomic work desks, plush beds with a pillow menu, ensuring a comfortable and restful night's sleep.

Book your stay at Holiday Inn Seattle Downtown for a memorable Seattle experience.

Important information:

Guests under 21 years old are only allowed to check in with a parent or official guardian.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SEA

Property Policies

  • Internet

    Wired internet is available in all areas and charges are applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs USD 25 per day.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.8
Based on 1757 reviews
Cleanliness: 6.38
Service: 8.35
Location: 8.39
Room Quality: 6.84
Amenities: 7.37
Value for Money: 8.33
Food and Beverage: 8.38
Overall Experience: 8.35
F
fmertzig • extended_group • us
9
2026-06-27 • via Nuitee
E
Elizabeth • solo_traveller • us
9
Pros:

Everything was fine. I only stayed 1 night and chose it for its proximity to the Space Needle and Chihuly exhibition.

Also pleased that there was shuttle service to the pier for my cruise.

2026-06-26 • via Nuitee
B
Bayarmaa • extended_group • mn
9
2026-06-26 • via Nuitee
A
Alma • couple • us
6
See above 😞😓
Cons:

The price of the room was way, way overpriced. The floor above our room was extremely noisy.

2026-06-26 • via Nuitee
E
Ellen • extended_group • ca
10
Great experience
Pros:

Clean and very good customer service

Cons:

Would be greate if there is a pool

2026-06-25 • via Nuitee
D
Deloris • couple • us
8
2026-06-24 • via Nuitee
K
Kevin • extended_group • au
8
Pros:

7/10 for breakfast

Cons:

Breakfast

2026-06-24 • via Nuitee
L
LUIS • couple • us
10
Exelente estancia.
2026-06-22 • via Nuitee
J
John • couple • us
2
Nice stay at clean hotel with exorbitant rates.
Pros:

Way too expensive. $425 for a room? Too expensive! A partial refund to my credit card would be a nice gesture..

Cons:

The rate.

2026-06-22 • via Nuitee
L
lin • extended_group • us
8
2026-06-20 • via Nuitee
K
Karin • family_with_children • us
6
Cons:

Our key cards demagnetized twice and we had to get them fixed

2026-06-19 • via Nuitee
R
Ripsime • extended_group • am
1
2026-06-19 • via Nuitee
K
Karin • family_with_children • us
7
2026-06-16 • via Nuitee
B
betty • solo_traveller • us
10
2026-06-15 • via Nuitee
A
Alan Eduardo • extended_group • mx
10
Pros:

Closeness to everything, clean and good staff

Cons:

Pricier compared to others

2026-06-15 • via Nuitee
L
Lisa • couple • us
8
2026-06-14 • via Nuitee
C
CHRIS • couple • us
10
Had a great time.
Pros:

Location and how clean it was.

Cons:

Ice machine was not working when I tried to get ice.

2026-06-13 • via Nuitee
A
Amy • family_with_children • us
5
Updated room, good value, noisy outside.
Pros:

Pros: Room clean, updated, comfy bed; Front desk staff very nice and accommodating to my room switch request. Breakfast had decent hot and cold options (but slow to refill the hot food, long line of people waiting for eggs for at least 10 minutes). No homeless people living on the street in front of hotel which is a win in Seattle.

Cons:

Cons: Housekeeping banged on my door and tried to enter my room at 4pm when I had just checked in and had DND sign on my door; Had to switch rooms bc room 213 (and that whole side of the hotel) sounds like there is constant generator running outside the window and it is very loud). There is a sign about construction happening but was not construction bc th noise was still running at 8pm...so I moved up to 6th floor and it was quieter. I recommend requesting a higher floor.

2026-06-11 • via Nuitee
C
Caroline • solo_traveller • pr
9
2026-06-10 • via Nuitee
J
Janet • couple • us
10
2026-06-09 • via Nuitee