City Club Hotel

Hotels
7.8 (3554 reviews)
55 West 44th Street , New York , us

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

WiFi available
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Heating
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Cons:
Uncomfortable beds
Limited breakfast options

Categories

Cleanliness
6.69
There are mentions of water damage and old, windy windows, indicating cleanliness issues.
Service
8.66
Staff are frequently mentioned as friendly and helpful.
Location
9.2
Location is repeatedly noted as perfect and convenient for mid-town Manhattan.
Room Quality
7.15
Room issues noted include uncomfortable beds and lack of a fridge.
Amenities
7.18
Several amenities like the lack of a fridge and ice machines are mentioned as lacking.
Value for Money
8.14
Good value for location despite some amenities being lacking.
Food and Beverage
6.69
Breakfast options were limited with some guests expressing dissatisfaction.
Overall Experience
8.66
Guests generally enjoyed their stay despite some concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:21

Property Description

Luxury Stay in the Heart of Midtown Manhattan

Contemporary Rooms with Premium Amenities: Experience comfort like never before in our contemporary rooms featuring feather down beds, dark marble bathrooms, and top-notch entertainment facilities including Cable TV, DVD player, and iPod docking station.

Convenient Services at Your Fingertips: Enjoy the convenience of room service available round the clock and make your stay hassle-free.

Fitness and Exploration: Stay fit during your travels by purchasing passes to the Blink Fitness centre. And with Times Square, Broadway, and Rockefeller Center just a short stroll away, the best of Manhattan is at your doorstep.

Book your unforgettable stay at City Club Hotel now!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LGA

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and charges are applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    People no matter the age stay for US$25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs USD 55 per day.

Location

Property Accessibility

Total Disability Score: 67.86
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type: Regular
  • Entrance Door Width: 138
  • Entrance Leveled: Yes
  • Distance From The Elevator To The Accessible Room: 10
  • Room Max Guests Number: 3
  • Pet Friendly: Yes_impaired
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

7.8
Based on 3554 reviews
Cleanliness: 6.69
Service: 8.66
Location: 9.2
Room Quality: 7.15
Amenities: 7.18
Value for Money: 8.14
Food and Beverage: 6.69
Overall Experience: 8.66
M
Marcel • solo_traveller • de
8
2026-07-04 • via Nuitee
A
Abel • solo_traveller • es
9
2026-07-04 • via Nuitee
J
Jasmin • couple • de
10
2026-07-03 • via Nuitee
A
adnane • family_with_children • fr
9
2026-07-01 • via Nuitee
R
Ryan • solo_traveller • us
10
Great sleep and felt like home!
Pros:

The staff was amazing! Jay and Yaya helped me greatly during check-in and answered all questions I had! My room was comfortable and clean, and was well stocked with beverages and snacks!

Cons:

The elevator was slow, but not uncomfortable by any means.

2026-07-01 • via Nuitee
B
BRUNO • extended_group • it
9
New York, un sogno vissuto insieme alla mia famiglia: un viaggio ricco di emozioni e ricordi indimenticabili. 🗽❤️
Pros:

Situata in pieno centro di Manhattan infatti si raggiunge Times Square e altri luoghi in pochissimo tempo. Sono stato con la famiglia e mi sono trovato bene.

Cons:

Bisognerebbe rinnovare gli arredi, ma comunque si sta bene

2026-06-30 • via Nuitee
L
Lyle • couple • us
9
It was a great stay. We decided last minute to stay in New York and could not have been happier with the City Club Hotel
Pros:

Loved the location. Friendliness of staff

Cons:

Parking

2026-06-29 • via Nuitee
J
Jonas • extended_group • dk
3
2026-06-29 • via Nuitee
T
Thomas • family_with_children • us
8
Pros:

Very friendly and responsive staff

Cons:

Our windows were on 44th street and noise is something to anticipate. Not specific to this hotel in NYC

2026-06-28 • via Nuitee
H
Hans Christoffer • extended_group • no
10
2026-06-27 • via Nuitee
P
Polina • solo_traveller • us
9
Лучший бюджетный отель в НЙ
Pros:

Потрясающее местоположение и цена за ночь

Cons:

Нет чайника, сейфа, халатов и тапочек

2026-06-27 • via Nuitee
L
Laurie • solo_traveller • us
8
I would stay here again
Pros:

Location and value were excellent. Coffee machine at breakfast was nice touch. Large bathroom and comfortable bed. Staff were very nice and helpful.

Cons:

Breakfast was sparce but fine. Hotel is a little dark and could be updated.

2026-06-26 • via Nuitee
G
Gloria • couple • us
10
Impecable todo
Pros:

Prolijidad, buena atención, cubre todas las necesidades, secador de pelo, plancha, tabla de planchar, aire acondicionado bueno, sábanas limpias, toallas prolijas y necesarias, bidet, desayuno incluido en comedor. Muy recomendable y encima muy buena ubicación.

2026-06-24 • via Nuitee
N
Nick • family_with_children • us
2
UPON LEAVING, “MANAGER” YELLED ACROSS AN OVER-CROWDED LOBBY: “NEVER COME BACK HERE!”
Pros:

Terrible treatment by manager. Had a late check-out for 1pm or 2pm… at 12:30pm manager and managerial staff called and knocked repetitively, stating I must leave now or they will “drag me out of there” and will “call the police.” This was done with utter rudeness, like hanging up the phone on me, walking away from the door in the middle of a harangue, etc. . I left in a rush without being able shower, properly change clothes, or even properly pack.
It felt like I was in ICE detention not a hotel.

Cons:

Prior to this, the following occurred.
Day One: -TV in the room not working. We had to call fr desk and wait. They sent up the doorman (who was the one congenial person we encountered at City Club) and it took him quite some time to fix it.
-No instructions about hotel policies, guests’ rights, or even safety policies in any ‘City Club Policy Book’ in the room. First time I have encountered that in America. It was like “if you have a problem, you are on your own.” Criminal negligence?
-One of the two key cards did not work on the first day.
Day Two: Shower on-off button was stuck, so either you could not get the tap convert to convert to shower or you were scalding. No hotel manual, so no way to fix this. This happened to myself and my 12 yo daughter.
-For no reason, in the middle of the night, the toilet did not flush and overflowed, covering the entire bathroom.
Day 3: As aforementioned, we were told that we could check out at 1pm at the earliest, although we had in-writing requested 2pm and in-writing told they would “consider it.” When I called the front desk about this when the toilet overflowed (the night before checkout) even then the front desk person said “he did not know about 2pm but ‘for sure, boss’ but 1pm was a go.’”
-EXTREME (POSSIBLY CRIMINAL) BEHAVIOR WHEN THEY ‘DECIDED’ THAT CHECK-OUT WAS TO BE AT 12:30PM. THIS ENTAILED MULTIPLE (AT LEAST 5) RUDE, ONE-SIDED PHONE CALLS ASKING, OR RATHER THREATENING, TO ‘CHARGE ME FOR A LATE CHECK-OUT’ OR ‘AN ADDITIONAL NIGHT.’ WHEN I TRIED TO RESPOND, I WAS HUNG UP ON.

THEN, THREE PLAIN-CLOTHED MEN W/O ID, KNOCKED ON MY DOOR, SCREAMING THAT ‘I BETTER GET OUT BEFORE THEY DRAGGED ME OUT.’ ONE MAN, IN A BRIGHT RED SHIRT, CLAIMED HE WAS THE ‘MANAGER’ AND SAID ‘HE WOULD CHARGE ME FOR ANOTHER NIGHT AND CALL THE POLICE RIGHT NOW.’
I ACTUALLY WANTED TO TALK TO POLICE, BECAUSE OF THEIR BOORISH BEHAVIOR, NO POLICE SHOWED. WITHOUT SHOWERING, I HURRIED TO PACK, GET CHANGED, AND LEAVE.

2026-06-22 • via Nuitee
D
Dejean • family_with_children • us
10
2026-06-21 • via Nuitee
A
anniewN5330IJ • Solo travel
10
A Little Piece of Heaven
Pros:

Nicely appointed rooms; complimentary water; and complimentary breakfast. It was a last minute reservation and the property did NOT disappoint.

2026-06-20 • via Tripadvisor
W
Wesam • couple • eg
10
كانت تجربة ممتازة
Pros:

كل شيئ حلو

Cons:

لا يوجد

2026-06-20 • via Nuitee
S
Szymon • solo_traveller • pl
3
2026-06-18 • via Nuitee
M
Mamadou • couple • fr
5
Excellent emplacement, mais chambre décevante et petit-déjeuner de très mauvaise qualité.
Pros:

L’emplacement est excellent, en plein centre de New York, ce qui permet de se déplacer facilement et de profiter des principales attractions de la ville

Cons:

Le petit-déjeuner est extrêmement décevant et ne correspond pas au standing attendu. Il n’y a pas de véritable buffet, seulement quelques produits très basiques (un yaourt, du thé et quelques biscuits). Les croissants proposés ne semblaient pas frais ni appétissants.

Nous avions réservé une chambre Queen Luxe, plus chère que les chambres standards, mais le lit était très petit pour deux personnes. Une personne a dû dormir sur le canapé. La chambre n’était pas confortable et l’hôtel paraît assez ancien.

La vue était également très décevante : un bâtiment se trouvait à seulement un ou deux mètres de la fenêtre, ce qui rendait la chambre sombre toute la journée, comme s’il faisait constamment nuit.

2026-06-17 • via Nuitee
A
ashleysump • Solo travel
2
Poor business ethics
Pros:

I was looking forward to this stay.
I travel frequently & have a health condition that prevents me from time to time. I needed last minute so I gave booking.com a try—they were willing to honor my early morning cancellation as long as th hotel would. I spoke to staff who reassured me it wouldn’t be a problem.

Worst customer service ever. Just don’t go.

2026-06-16 • via Tripadvisor