City Club Hotel

Hotels
7.8 (3348 reviews)
55 West 44th Street , New York , us

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Cons:
Uncomfortable beds
Limited breakfast options

Categories

Cleanliness
6.69
There are mentions of water damage and old, windy windows, indicating cleanliness issues.
Service
8.66
Staff are frequently mentioned as friendly and helpful.
Location
9.2
Location is repeatedly noted as perfect and convenient for mid-town Manhattan.
Room Quality
7.15
Room issues noted include uncomfortable beds and lack of a fridge.
Amenities
7.18
Several amenities like the lack of a fridge and ice machines are mentioned as lacking.
Value for Money
8.14
Good value for location despite some amenities being lacking.
Food and Beverage
6.69
Breakfast options were limited with some guests expressing dissatisfaction.
Overall Experience
8.66
Guests generally enjoyed their stay despite some concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:21

Property Description

Luxury Stay in the Heart of Midtown Manhattan

Contemporary Rooms with Premium Amenities: Experience comfort like never before in our contemporary rooms featuring feather down beds, dark marble bathrooms, and top-notch entertainment facilities including Cable TV, DVD player, and iPod docking station.

Convenient Services at Your Fingertips: Enjoy the convenience of room service available round the clock and make your stay hassle-free.

Fitness and Exploration: Stay fit during your travels by purchasing passes to the Blink Fitness centre. And with Times Square, Broadway, and Rockefeller Center just a short stroll away, the best of Manhattan is at your doorstep.

Book your unforgettable stay at City Club Hotel now!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LGA

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and charges are applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    People no matter the age stay for US$25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs USD 55 per day.

Location

Property Accessibility

Total Disability Score: 67.86
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type: Regular
  • Entrance Door Width: 138
  • Entrance Leveled: Yes
  • Distance From The Elevator To The Accessible Room: 10
  • Room Max Guests Number: 3
  • Pet Friendly: Yes_impaired
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

7.8
Based on 3348 reviews
Cleanliness: 6.69
Service: 8.66
Location: 9.2
Room Quality: 7.15
Amenities: 7.18
Value for Money: 8.14
Food and Beverage: 6.69
Overall Experience: 8.66
4
436lisaz Family
10
Girls trip made easy.
Pros:

We had a phenomenal stay at CC! Arriving from JFK was so easy, not to mention it’s literally so close to everything. 7-15 min walk to everything we wanted to do, whether it was easy to walk to 5th and 6th, Rockefeller, Times Square and so much more to a quick walk to Bryant Park and the subway entrance to get everywhere else. Girls trip with my 70 year old mother, 52 year old sister a twenty something year old and a teen couldn’t have been made easier by the double bed and day bed room, complimentary breakfast and phenomenal staff. Will book again!

2026-02-17 via Tripadvisor
G
Guide65654785637 Family
2
Horrible experience.
Pros:

Horrible, place was dirty asf drinks in fridge was old as I don’t know what, my pillows was black they don’t clean nothing and they still haven’t giving me or my sister our deposits back and keep putting us on hold and lying.

2026-02-13 via Tripadvisor
B
Bruce couple us
10
Pros:

All the front of house staff friendly and very helpful
Great value. Great location

2026-02-12 via Nuitee
Y
Yana couple il
8
2026-02-11 via Nuitee
M
MIGUEL ANGEL extended_group co
8
2026-02-11 via Nuitee
G
Glenn solo_traveller us
9
Pros:

Location is ideal for leisure travelers in the city.

Cons:

The check-in time took a bit more time than I expected.

2026-02-10 via Nuitee
A
Audrey L solo_traveller us
9
Pros:

The location was great. I asked for a quite room so was put on the top floor which was amazingly comfortable and quite.

2026-02-10 via Nuitee
M
Mandi family_with_children us
4
Place to deep and rest eye, not comfortable.
Pros:

Staff was nice and helpful, really amazing.

Cons:

The hotel seemed really dirty definitely not a five star hotel room, decor was old outdated whole time we were there walking through the hotel smell like Ramen noodles at all times you can see dust and dirt on tables. Food or stains on ceilings gave motel vibes not hotel will never visit this hotel again. Free breakfast was donuts, juice or coffee. Wasn’t what was expected or the pictures that were listed must’ve been old. 200 deposit for what. Disappointing. Visit.

2026-02-09 via Nuitee
J
Jaime extended_group co
10
2026-02-09 via Nuitee
R
Robert couple us
10
Wonderful
Pros:

The room.was much bigger than a typical NYC room and the price was great. Bed was super comfortable, which is good because my wife is picky about that

2026-02-09 via Nuitee
O
Odvan solo_traveller us
9
Pros:

Great

2026-02-09 via Nuitee
C
Custodio solo_traveller pt
7
A Room with an unexpected 200 USD deposit
Pros:

The good bed.

Cons:

Very poor breakfast
The toilet floor needs urgente fixing

2026-02-08 via Nuitee
N
nedeniac Family
2
Not happy with the response of management!
Pros:

I loved the hotel; the location was on point, close to a parking garage and all the sites we wanted to go. The staff was friendly, but they were not helpful with my issue that I had the few nights after I stayed at the hotel. I first contacted the hotels.com, but since I paid directly to the hotel, they referred me to them. I wrote an email back in the end of December to Josue the manager and he have yet to contact me, then I called numerous times to the front desk even speaking the Front desk manager Jennifer, she as well has not returned my calls. The 1st phone call I placed was on December 29th the after we checkout. My issue is we got a family set of rooms. I had an experience of bites on my leg, at first, I thought it was a mosquito, didn't think too much of it, the next morning I noticed a little bit more bites on my leg. I still didn't think anything of it, the morning of check out my husband decided to take pictures of my leg and then we thought it had to have been bed bugs. I immediately contacted the hotel, to tell them, to inspect the bed, I did notice some black specs on the sheet, but at the moment didn't think anything of it. I am really upset, because no one has contacted me to tell me they have inspected the room and make sure that it doesn't happen to the next guest. I don't think it was an infestation of bed buds, I believe it may have only been a few too many. Like I said, I liked the hotel and the staff at the moment of checking in were very friendly. Just really irritated that we had this incident. The bites were in fact bed buds. I have never had this happen to me at any hotel I stayed at.

2026-02-03 via Tripadvisor
B
BERNADETTE couple us
8
The place was good
Pros:

It's near to train station,2blocks away

Cons:

No microwave to reheat my food

2026-01-29 via Nuitee
P
pettene couple it
9
2026-01-29 via Nuitee
S
Stein extended_group us
8
2026-01-29 via Nuitee
B
Björn solo_traveller se
6
2026-01-28 via Nuitee
K
Kevin couple us
9
2026-01-28 via Nuitee
T
Tereza solo_traveller cz
3
Run down, dirty. Heater didnt work, changed rooms to a room where half the matrace was slanted down. It was midnight and
2026-01-27 via Nuitee
S
Satinder solo_traveller gb
8
Very satisfying.
Pros:

Very convenient location for the work I had to do.

Cons:

There could be water in the room provided. Plus may be a banana in the breakfast.

2026-01-27 via Nuitee