Metro Hotel Marlow Sydney Central

Hotels
7.4 (9109 reviews)
431 - 439 Pitt Street , Sydney , au

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Good location
Friendly service
Affordable pricing
Cons:
Cleanliness issues
Outdated rooms
Poor WiFi

Categories

Cleanliness
6.18
Several reviews highlighted cleanliness issues, including dust and outdated bathrooms.
Service
8.65
Service was generally appreciated, with positive mentions of helpful staff.
Location
9.19
Location was frequently praised, being close to transportation and shopping.
Room Quality
6.14
Rooms were described as basic and outdated, with specific mentions of small size and discomfort.
Amenities
7.17
Amenities received mixed feedback; some aspects were acceptable, others like WiFi were poor.
Value for Money
7.13
Value for money was debated; some felt it was okay for the location despite issues.
Food and Beverage
7.18
Breakfast and food options were described as average.
Overall Experience
7.55
Overall experience reflected a mix of positive and negative feedback, balancing to a moderate rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:50

Property Description

Convenient Location
Metro Hotel Marlow Sydney Central, situated in Sydney CBD, offers easy access to public transport and is a short stroll from Central Station. Enjoy the vibrant atmosphere with the Capitol Theatre just across the street.

Comfortable Accommodation
Relax in our spacious rooms equipped with air conditioning and tea/coffee making facilities. Stay connected with complimentary WiFi during your stay for work or leisure.

Nearby Attractions
Explore the diverse neighborhood with the hotel nestled on the fringes of Chinatown. Discover Darling Harbour and premier shopping areas within a 10-minute walk. Indulge in a variety of dining options right at your doorstep.

Book now for a delightful stay at Metro Hotel Marlow Sydney Central.

Important information:

All guests must sign the property's Terms of Stay.

Please note that photo ID and a valid credit card in the same name as the booking are required upon check-in.

Please note that a 1.5% surcharge applies for payments with Visa or MasterCard credit cards.

Please note that a 2.5% surcharge applies for payments with American Express and Diners Club credit cards.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SYD

Location

Guest Reviews

7.4
Based on 9109 reviews
Cleanliness: 6.18
Service: 8.65
Location: 9.19
Room Quality: 6.14
Amenities: 7.17
Value for Money: 7.13
Food and Beverage: 7.18
Overall Experience: 7.55
P
Paula family_with_children au
7
Central Hotel
Pros:

Room was same as pictures shown online

2026-08-15 via Nuitee
Y
Yaltara extended_group au
2
Disappointed
Pros:

It was barely decent

Cons:

Bed bugs, scary elevator, they advise parking but it’s just a deal with the parking garage up the block, then deal was more expensive than there rates, I called and asked if there was a place to unload and check in and after multiple times circling the block discovered it was just a loading bay that has no parking signs
Explained all to staff, no care was given

2026-08-15 via Nuitee
W
Wendy family_with_children au
7
Pros:

The fact that it is across the road from the Capitol Theatre was the reason I booked it.

Cons:

The wi-fi did not work in the room and my granddaughters had to sit in the hall to use their ipads.

2026-08-14 via Nuitee
D
Dadong couple au
5
2026-08-14 via Nuitee
G
Greg solo_traveller au
10
Pros:

The place is expected when I am booked for a room

Cons:

Not i can see

2026-08-13 via Nuitee
A
Amrinder solo_traveller au
3
Unproffesional Service
Pros:

Location

Cons:

Staff is unresponsive , I left my piece of jewllery on table , I rang back after few hours & they advised they will get back to me , I am still waiting , I recalled & staff advised they dont know , I sent a message on app , No reply

2026-08-12 via Nuitee
J
Jatupong couple au
10
2026-08-12 via Nuitee
S
Shoogster solo_traveller au
7
Pros:

Location is excellent, right next to central station and coach stops, shopping complex walking distance.

Cons:

Rooms were a bit small if you are a family, but for the price it was perfect.

2026-08-11 via Nuitee
R
Reaney couple gb
8
Excellent location and a very comfortable stay.
Pros:

Reception staff very helpful. Great location.

Cons:

Bathroom in need of modernisation.

2026-08-11 via Nuitee
S
Susan extended_group au
8
Good stay , great location would recommend.
Pros:

Location and cleanliness

Cons:

Bathroom a little worn

2026-08-10 via Nuitee
S
Sue couple au
6
Location for our purpose excellent, facilities need upgrade
Pros:

Location

Cons:

Small and dated bathroom and bedroom area for what was advertised as ‘superior’

2026-08-09 via Nuitee
T
Tim Beer solo_traveller au
8
Pros:

The local is outstanding if you need an easy access to the CBD and the Sydney Airport.

2026-08-09 via Nuitee
D
Dineley solo_traveller gb
7
Poor WiFi
Pros:

Location, comfort

Cons:

WiFi was shocking. Not acceptable in the modern day!

2026-08-09 via Nuitee
B
Bec couple au
8
Great location to Captial Theatre
Pros:

Location

Cons:

When checking out the staff member showed little interest.

2026-08-09 via Nuitee
J
Jaymie family_with_children nz
3
Pros:

Room were dark and small for ‘superior’ room. Ask to be moved to front of street so we had more light.

Cons:

Small dark rooms

2026-08-08 via Nuitee
C
Chantelle couple au
3
Unclean and uncomfortable
Cons:

Very, very old hotel, bathrooms not clean, took 15 minutes to get hot water from the shower. Generally just not clean

2026-08-08 via Nuitee
N
Naruelada couple au
10
Worth the money
Pros:

Friendly staff and Great location !!

Cons:

If they could provide some slippers for guests it would be great.

2026-08-07 via Nuitee
D
David family_with_children be
5
Pros:

rooms and amenities were older than what depicted in the pictures.

Cons:

our rooms windows view was just a wall. Not much they can do about that, but disappointing.

2026-08-06 via Nuitee
C
Cate couple au
8
Great location close to transport amd entertainment
Pros:

Very clean and tidy and right across the road from the theatre

Cons:

Was a lot of noise from the street below and also in the halls after midnight surprising for a Wednesday night

2026-08-06 via Nuitee
F
Flotat solo_traveller nc
7
2026-08-06 via Nuitee