Metro Hotel Marlow Sydney Central

Hotels
7.4 (9135 reviews)
431 - 439 Pitt Street , Sydney , AU
+61 2 9281 6999

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Good location
Friendly service
Affordable pricing
Cons:
Cleanliness issues
Outdated rooms
Poor WiFi

Categories

Cleanliness
6.18
Several reviews highlighted cleanliness issues, including dust and outdated bathrooms.
Service
8.65
Service was generally appreciated, with positive mentions of helpful staff.
Location
9.19
Location was frequently praised, being close to transportation and shopping.
Room Quality
6.14
Rooms were described as basic and outdated, with specific mentions of small size and discomfort.
Amenities
7.17
Amenities received mixed feedback; some aspects were acceptable, others like WiFi were poor.
Value for Money
7.13
Value for money was debated; some felt it was okay for the location despite issues.
Food and Beverage
7.18
Breakfast and food options were described as average.
Overall Experience
7.55
Overall experience reflected a mix of positive and negative feedback, balancing to a moderate rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:50

Property Description

Convenient Location
Metro Hotel Marlow Sydney Central, situated in Sydney CBD, offers easy access to public transport and is a short stroll from Central Station. Enjoy the vibrant atmosphere with the Capitol Theatre just across the street.

Comfortable Accommodation
Relax in our spacious rooms equipped with air conditioning and tea/coffee making facilities. Stay connected with complimentary WiFi during your stay for work or leisure.

Nearby Attractions
Explore the diverse neighborhood with the hotel nestled on the fringes of Chinatown. Discover Darling Harbour and premier shopping areas within a 10-minute walk. Indulge in a variety of dining options right at your doorstep.

Book now for a delightful stay at Metro Hotel Marlow Sydney Central.

Important information:

All guests must sign the property's Terms of Stay.

Please note that photo ID and a valid credit card in the same name as the booking are required upon check-in.

Please note that a 1.5% surcharge applies for payments with Visa or MasterCard credit cards.

Please note that a 2.5% surcharge applies for payments with American Express and Diners Club credit cards.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SYD

Location

Guest Reviews

7.4
Based on 9135 reviews
Cleanliness: 6.18
Service: 8.65
Location: 9.19
Room Quality: 6.14
Amenities: 7.17
Value for Money: 7.13
Food and Beverage: 7.18
Overall Experience: 7.55
K
Katherine • family_with_children • au
8
Pros:

simple
clean
does what it needs

Cons:

the pillows are bad

2026-10-14 • via Nuitee
A
Amanda • couple • au
10
Excellent covered all the boxes
Pros:

Great property, close to airport clean, staff friendly and food exceptional

Cons:

Nothing

2026-10-13 • via Nuitee
S
Shane • extended_group • nz
6
Good hotel, satisfactory experience
Pros:

Hotel was adequate for what I was needing

Cons:

Room was located at back of hotel so no view and quite dark which ruined the experience

2026-10-11 • via Nuitee
C
Cindy • extended_group • au
7
A very comfortable & good stay.
Pros:

Quite a good location. Rooms comfortable, clean & tidy.
Restaurant lovely, food good, drink selection great, staff great, especially a young 14 yr old blonde boy

Cons:

no face washers in the rooms ( even with concerns of make up maybe black face washers could work??) & could have had better serving body wash, shampoo & conditioner

2026-10-11 • via Nuitee
H
Hubert • solo_traveller • au
8
2026-10-11 • via Nuitee
G
Gareth • extended_group • au
7
2026-10-10 • via Nuitee
Y
Yong • couple • us
1
This hotel was filthy and found roaches
2026-10-10 • via Nuitee
S
Sinead • solo_traveller • au
5
2026-10-09 • via Nuitee
K
Kathryn • family_with_children • au
7
Overall very good.
Pros:

Staff very welcoming and helpful. Location just great. Breakfast was well priced, plentiful and enjoyable. The rooftop pool an asset on those hot days in the city.

Cons:

The cleanliness of the room was a little questionable. Bathroom was fully functionable but could use some work also. No spare blankets or pillows.

2026-10-08 • via Nuitee
J
Julie • couple • au
8
Pros:

Location

Cons:

Pretty basic rooms with no spare pillows for $400 per night

2026-10-08 • via Nuitee
B
Bianca Maria • solo_traveller • au
6
2026-10-07 • via Nuitee
S
Sue • family_with_children • au
7
Pros:

Beds were very comfortable...room was small but ok....would have preferred a better view but this wasn't indicated or offered when researching room types.

Cons:

The fact that the room was DOUBLE THE PRICE it normally would be due to the fact we were staying on the weekend of the Football Grand final I am assuming?? Not worth the amount we paid....disappointing.

2026-10-07 • via Nuitee
M
Maria • solo_traveller • au
8
Is OK
Pros:

Location and friendly staff

Cons:

Cleanliness. The curtains in my room were full of stains. Carpet needed replacing as well.

2026-10-07 • via Nuitee
N
Nicole • family_with_children • au
4
Pros:

Convenient location in proximity to Central Station.

Cons:

Very uncomfortable beds. Bathroom was dirty (mould in shower, hair in sink). Very noisy late st night. Building old and not sound proofed

2026-09-19 • via Nuitee
A
Amanda • couple • au
7
Friendly and quaint
Pros:

Close to restaurants and public transportation

Cons:

A little outdated

2026-09-19 • via Nuitee
N
Nitthawan • couple • au
7
2026-09-19 • via Nuitee
R
Renee • solo_traveller • au
9
Pros:

Staff, comfort & location

2026-09-19 • via Nuitee
M
Maddison • family_with_children • au
9
Pros:

Easy to find, friendly staff

2026-09-19 • via Nuitee
J
jeanne • family_with_children • au
10
very good hotel.. highly recommended
Pros:

easy access, bery nice and clean.

Cons:

n/a

2026-09-19 • via Nuitee
R
Renee • family_with_children • au
9
great central place for a mum, daughter stay.
Pros:

great access to central station

Cons:

small bathroom

2026-09-18 • via Nuitee