Sercotel de los Reyes

Hotels
•
Hoteles Globales
8.3 (433 reviews)
Plaza Ciudad Real, 2 , Alcobendas , es

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly service
Value for money
Good breakfast
Cons:
Noise issues
Location difficulties
Bed comfort

Categories

Cleanliness
8.69
Hotel was reported as very clean in several reviews, contributing positively to the cleaning sentiment.
Service
8.66
Service was noted as friendly and accommodating despite challenges with the meal situation.
Location
8
Mentioned as okay but far from metro and difficult to find parking, impacting overall sentiment.
Room Quality
7.85
Mixed feedback about room size and comfort of beds, with some reports of noise issues.
Amenities
8.18
Facilities were generally modern and comfortable, with breakfast positively highlighted.
Value for Money
8.34
Good value highlighted due to reasonable pricing relative to quality, though location affected overall assessment.
Food and Beverage
8.29
Breakfast positively reviewed, but issues with meal availability impacted the experience.
Overall Experience
8.36
Overall experience was favorable with some dissatisfaction, but exceeded expectations in key aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-30 04:31

Property Description

Convenient Location
Located in San Sebastian de los Reyes, just 19km from Madrid, Globales Hotel de los Reyes offers easy access to the city center, IFEMA Congress Centre, and Barajas Airport.

Amenities and Services
Enjoy free Wi-Fi, a private car park, and a 24-hour reception that can assist with car rentals. Indulge in a buffet breakfast, dine at the modern restaurant, or relax at the café. Meeting and banquet facilities are also available for your convenience.

Nearby Attractions
Golf enthusiasts can visit the Moraleja and Campo Golf Clubs, while shopping lovers can explore the Diversa and Plaza Norte 2 Shopping Centres within minutes.

Experience comfort and convenience at Globales Hotel de los Reyes. Book now for a memorable stay!

Important information:

Please note that guests are considered children from age 2 to age 12. Guests over 12 years old are considered adults.

The name on the credit card used for the booking should correspond to the guest staying at the property.

Please note that in case of no-show, the customer will be charged the amount corresponding to the first night's stay.

Sercotel de los Reyes has a private car park. The hotel’s 24-hour reception .Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 10 per day.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.3
Based on 433 reviews
Cleanliness: 8.69
Service: 8.66
Location: 8
Room Quality: 7.85
Amenities: 8.18
Value for Money: 8.34
Food and Beverage: 8.29
Overall Experience: 8.36
D
Dario • couple • es
9
Limpio y silencioso
Pros:

Habitación limpia y el personal atento

2026-03-20 • via Nuitee
E
EM CASTILLO • couple • es
9
Pros:

La comodidad

Cons:

La ducha telefono se desprendio

2026-03-20 • via Nuitee
R
ROBERT • couple • ve
10
2026-03-19 • via Nuitee
R
ROBERT • couple • ve
10
2026-03-19 • via Nuitee
F
Francisco • couple • es
9
Muy bien
Pros:

En general todo muy bien.

Cons:

Poca iluminación en la habitación, por el día no hay problema porque tiene una ventana muy grande pero cuando está oscuro se nota la falta de luz.

2026-03-18 • via Nuitee
F
FRANCISCO JOSÉ • couple • es
8
2026-03-15 • via Nuitee
C
Claudia • couple • es
10
Pros:

Muy limpio, daba la impresión de ser todo nuevo
Desayuno (opcional) muy variado y fresco. Diferentes tipos de pan, productos naturales (fruta, zumos y mermeladas...). La bollería no era de la que está envuelta en envases individuales.

2026-03-15 • via Nuitee
D
Daniel • couple • es
9
2026-03-14 • via Nuitee
C
Carmen • couple • es
10
Pros:

Todo limpio

Cons:

Nada

2026-03-14 • via Nuitee
A
Adelina • family_with_children • es
9
2026-03-14 • via Nuitee
F
FRANCISCO MIGUEL • solo_traveller • es
8
2026-03-13 • via Nuitee
D
DEBRA • couple • gb
9
Recommended hotel clean comfortable and well located
Pros:

Good location, helpful pleasant staff and clean comfortable room.

Cons:

Nothing

2026-03-12 • via Nuitee
V
Virginia Temiño • couple • es
10
2026-03-12 • via Nuitee
A
Alba • solo_traveller • es
10
2026-03-11 • via Nuitee
Y
Yolanda • couple • es
10
Pros:

Limpieza y personal muy amable

Cons:

Cafetería que no abre los fines de semana.

2026-03-11 • via Nuitee
M
María Isabel • extended_group • es
9
2026-03-10 • via Nuitee
C
Cristina • couple • es
8
2026-03-10 • via Nuitee
V
Villate • couple • es
10
2026-03-10 • via Nuitee
M
Macarena • couple • es
9
2026-03-08 • via Nuitee
C
Cristina • couple • es
8
2026-03-08 • via Nuitee