Hotel Indigo Brussels - City by IHG

Hotels
Hotel Indigo
8.5 (6983 reviews)
Place Charles Rogier 20 , Brussels , be

Children allowed
Pets allowed

Facilities

Nightclub
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Excellent breakfast
Cons:
Overpriced
Small rooms
Waiting for breakfast

Categories

Cleanliness
8.08
Generally clean but a few issues mentioned.
Service
9.05
Staff is friendly and responsive, great overall service.
Location
8.59
Great location near metro and food places.
Room Quality
8.04
Rooms are generally nice but some complaints about size and amenities.
Amenities
8.57
Good amenities including breakfast and a sauna.
Value for Money
8.03
Some guests felt it was overpriced for what was provided.
Food and Beverage
9.08
Exceptional breakfast offerings.
Overall Experience
8.55
A good overall experience despite a few drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 01:49

Property Description

Boutique Guest Rooms
Hotel Indigo Brussels City, located in the heart of Brussels, offers boutique guest rooms inspired by the nearby Botanical Garden. Each room is equipped with air conditioning, a mini fridge, a Nespresso coffee machine, and complimentary WiFi for a comfortable stay.

Fitness and Health Centre
Guests at Hotel Indigo Brussels City have access to a fully equipped fitness and health centre, perfect for staying active during their stay. Whether you prefer a morning workout or an evening exercise session, the facilities cater to all your fitness needs.

Serra Restaurants and Indoor Gardens
Indulge in a unique dining experience at the serra restaurants within indoor gardens at the hotel. Enjoy live events while surrounded by lush greenery, adding a touch of nature to your culinary adventures.

Book your stay at Hotel Indigo Brussels City for a memorable experience in the vibrant city of Brussels.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BRU

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs EUR 24 per day.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.5
Based on 6983 reviews
Cleanliness: 8.08
Service: 9.05
Location: 8.59
Room Quality: 8.04
Amenities: 8.57
Value for Money: 8.03
Food and Beverage: 9.08
Overall Experience: 8.55
N
Nico couple be
8
2026-06-20 via Nuitee
A
Arkadiusz solo_traveller pl
9
Location is great
2026-06-20 via Nuitee
A
alice solo_traveller it
1
Pros:

The location is perfect for work
The desk personnel is helpful and patient

Cons:

The bathroom is extremely small
The room is very noisy, this is mostly due to the noise of toilet flushing from other rooms and to the noise of the air conditioning system
The house keeping service is severely lacking.
The breakfast choices are very limited with zero variation during the week. Cooked breakfast food is very, very greasy.

2026-06-19 via Nuitee
S
Sandro couple de
9
Preis Leistung ist super
Pros:

Lage 1+

2026-06-18 via Nuitee
W
Walter couple nl
5
Was ok
Pros:

Ontbijt

Cons:

Douche, kamer klein, donker, geen raam

2026-06-18 via Nuitee
H
Harrison solo_traveller gb
10
2026-06-18 via Nuitee
A
András extended_group hu
9
2026-06-17 via Nuitee
J
Jerzy extended_group pl
8
2026-06-17 via Nuitee
T
Timo family_with_children fi
8
2 nights at Brussel
Pros:

Location very good, metro and train station was near. Breakfast was awesome, good selection of juices, pastrys etc. Good and big beds. A couple of grocery stores and fast food places were nearby.

Cons:

Room was quite small if there is something "negative" to say about hotel, but that didn't bother us either

2026-06-17 via Nuitee
P
Paula solo_traveller pt
7
2026-06-16 via Nuitee
A
Andrea solo_traveller de
7
Design top, aber Vorsicht mit den preiswerten Zimmern
Pros:

Das tropische Design mit Pflanzen.

Cons:

Das, Zimmer war zu dunkel, man sah kaum ob es Tag oder Nacht war.

2026-06-16 via Nuitee
C
Cindy solo_traveller be
9
2026-06-15 via Nuitee
P
Pena couple es
8
2026-06-15 via Nuitee
R
Ranjit couple gb
9
2026-06-14 via Nuitee
H
HELENA extended_group br
8
Boas acomodações
Pros:

Gostei muito do quarto e do café da manhã.

Cons:

O local é bom por estar próximo à estação de trem, mas por isso também não é especialmente bonito.

2026-06-14 via Nuitee
F
Fatima couple fr
6
2026-06-14 via Nuitee
C
Chiel couple be
9
2026-06-13 via Nuitee
Z
Zhi Liang couple my
8
Still worth staying for the location, room, comfort. Services can be improved.
Pros:

The location is at the exit of Rogier station so it's very convenient. Across the road there are restaurants and shops, which is convenient. The gym is very well equipped.

Cons:

Staff service is a bit lacking - we were given a room with malfunctioning air cond, and rather than pro actively helping, they ask us to wait 1 hour instead. Also, during breakfast, the counter staff was always missing so the guests and us are always stuck waiting to be admitted for breakfast. The WiFi is a bit slow which makes working difficult.

2026-06-13 via Nuitee
P
Polina couple gr
10
Pros:

όλα πεντακάθαρα πολύ όμορφο ευγενέστατο προσωπικό μας βοήθησαν άμεσα με ένα πρόβλημα στην θέρμανση πολύ ωραίο πρωινό

2026-06-13 via Nuitee
S
Shamit family_with_children de
10
2026-06-12 via Nuitee