Hotel Indigo Brussels - City by IHG

Hotels
Hotel Indigo
8.5 (6624 reviews)
Place Charles Rogier 20 , Brussels , be

Children allowed
Pets allowed

Facilities

Nightclub
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Excellent breakfast
Cons:
Overpriced
Small rooms
Waiting for breakfast

Categories

Cleanliness
8.08
Generally clean but a few issues mentioned.
Service
9.05
Staff is friendly and responsive, great overall service.
Location
8.59
Great location near metro and food places.
Room Quality
8.04
Rooms are generally nice but some complaints about size and amenities.
Amenities
8.57
Good amenities including breakfast and a sauna.
Value for Money
8.03
Some guests felt it was overpriced for what was provided.
Food and Beverage
9.08
Exceptional breakfast offerings.
Overall Experience
8.55
A good overall experience despite a few drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 01:49

Property Description

Boutique Guest Rooms
Hotel Indigo Brussels City, located in the heart of Brussels, offers boutique guest rooms inspired by the nearby Botanical Garden. Each room is equipped with air conditioning, a mini fridge, a Nespresso coffee machine, and complimentary WiFi for a comfortable stay.

Fitness and Health Centre
Guests at Hotel Indigo Brussels City have access to a fully equipped fitness and health centre, perfect for staying active during their stay. Whether you prefer a morning workout or an evening exercise session, the facilities cater to all your fitness needs.

Serra Restaurants and Indoor Gardens
Indulge in a unique dining experience at the serra restaurants within indoor gardens at the hotel. Enjoy live events while surrounded by lush greenery, adding a touch of nature to your culinary adventures.

Book your stay at Hotel Indigo Brussels City for a memorable experience in the vibrant city of Brussels.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BRU

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs EUR 24 per day.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.5
Based on 6624 reviews
Cleanliness: 8.08
Service: 9.05
Location: 8.59
Room Quality: 8.04
Amenities: 8.57
Value for Money: 8.03
Food and Beverage: 9.08
Overall Experience: 8.55
A
Antonella family_with_children it
10
2026-02-14 via Nuitee
M
Michael solo_traveller de
7
2026-02-14 via Nuitee
S
Stéphanie family_with_children fr
5
Pros:

Franchement super hôtel au top mais prévoyez des bouchons d'oreilles sinon vous n'allez pas fermer l'oeil de la nuit, c'est vraiment beaucoup trop bruyant surtout avec une chambre côté rue

2026-02-14 via Nuitee
X
Xhulian solo_traveller gb
10
Pros:

Amazing stay

2026-02-14 via Nuitee
K
Khawla couple be
10
2026-02-13 via Nuitee
M
Mitsuhiko solo_traveller tt
8
満足してます
Pros:

朝食が良い

Cons:

特になし

2026-02-13 via Nuitee
A
Andrea solo_traveller ae
6
2026-02-11 via Nuitee
M
M.Sahid extended_group be
9
İyi ve güzel
Pros:

Konumu temizliğ

2026-02-11 via Nuitee
A
adam solo_traveller au
8
2026-02-11 via Nuitee
R
Raffaella solo_traveller it
9
2026-02-10 via Nuitee
M
Maciej solo_traveller de
10
Fantastic hotel with delicious breakfast
Pros:

Polite, friendly and helpful staff
Convinient check-in and check-out
clean and modern room, comfortable beds
Nice and ergonomic design incl. pleasant lightning, with high quality equipment in the bathroom
delicious breakfast and cosy restaurant
fantastic sauna and fitness area - sparkly clean and comfortable as it gets!
metro station is just few steps away
My honest recommendation - this is type of hotel, where you want to return!

2026-02-10 via Nuitee
Z
Zsófia couple hu
6
Could have been better…
Pros:

Comfortable beds, nice small gym with sauna, good selection at breakfast.

Cons:

Noise: no noise insulation and loud guests returning to their room late at night slamming their doors every night led to zero nights with good sleep. Wifi was very slow, totally useless. Restaurant staff was super slow, even with the restaurant being rather empty.

2026-02-10 via Nuitee
G
Gabriele family_with_children de
8
Pros:

Dekothema, Lage, Kaffeemaschine, Wasser

Cons:

Fenster nicht richtig zu öffnen, Lampenschaltung, zu teures Frühstück

2026-02-10 via Nuitee
K
KARINE couple fr
9
2026-02-09 via Nuitee
M
Mariëlle family_with_children be
9
Pros:

Top locatie.
Heel lekker ontbijt. Voor ieder wat wils
Vriendelijk en behulpzaam personeel

2026-02-09 via Nuitee
J
Julia couple gb
8
Perfect For Short Stays!
Pros:

Location

Cons:

Small room size

2026-02-09 via Nuitee
S
Sandra solo_traveller it
10
2026-02-09 via Nuitee
M
Mara family_with_children ro
8
Pros:

Very close to the train station and the city center. The staff was very nice to us!

Cons:

In the facilities a bathtub was mentioned, but we didn't have one...I was a bit disappointed because it was one of the main reasons i chose this hotel

2026-02-09 via Nuitee
S
Sabijan family_with_children al
10
2026-02-09 via Nuitee
M
Magdalena solo_traveller pl
10
I'll be back!
Pros:

Great location, amazing breakfast

2026-02-09 via Nuitee