Hotel Indigo Brussels - City by IHG

Hotels
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Hotel Indigo
8.5 (6624 reviews)
Place Charles Rogier 20 , Brussels , be

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Children allowed
Pets allowed

Facilities

Nightclub
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Excellent breakfast
Cons:
Overpriced
Small rooms
Waiting for breakfast

Categories

Cleanliness
8.08
Generally clean but a few issues mentioned.
Service
9.05
Staff is friendly and responsive, great overall service.
Location
8.59
Great location near metro and food places.
Room Quality
8.04
Rooms are generally nice but some complaints about size and amenities.
Amenities
8.57
Good amenities including breakfast and a sauna.
Value for Money
8.03
Some guests felt it was overpriced for what was provided.
Food and Beverage
9.08
Exceptional breakfast offerings.
Overall Experience
8.55
A good overall experience despite a few drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 01:49

Property Description

Boutique Guest Rooms
Hotel Indigo Brussels City, located in the heart of Brussels, offers boutique guest rooms inspired by the nearby Botanical Garden. Each room is equipped with air conditioning, a mini fridge, a Nespresso coffee machine, and complimentary WiFi for a comfortable stay.

Fitness and Health Centre
Guests at Hotel Indigo Brussels City have access to a fully equipped fitness and health centre, perfect for staying active during their stay. Whether you prefer a morning workout or an evening exercise session, the facilities cater to all your fitness needs.

Serra Restaurants and Indoor Gardens
Indulge in a unique dining experience at the serra restaurants within indoor gardens at the hotel. Enjoy live events while surrounded by lush greenery, adding a touch of nature to your culinary adventures.

Book your stay at Hotel Indigo Brussels City for a memorable experience in the vibrant city of Brussels.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BRU

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs EUR 24 per day.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.5
Based on 6624 reviews
Cleanliness: 8.08
Service: 9.05
Location: 8.59
Room Quality: 8.04
Amenities: 8.57
Value for Money: 8.03
Food and Beverage: 9.08
Overall Experience: 8.55
S
Stephane • family_with_children • fr
7
Pros:

L emplacement

Cons:

Le prix du petit déjeuner

2026-03-14 • via Nuitee
S
Serge • family_with_children • fr
9
2026-03-14 • via Nuitee
P
Paolo • solo_traveller • it
8
2026-03-13 • via Nuitee
A
Angiolina • solo_traveller • it
8
2026-03-13 • via Nuitee
J
Julius • couple • de
7
Schöner Aufenthalt in Brüssel
Pros:

Das Hotel ist nett eingerichtet, geräumig und sauber. Direkt am Rand der Innenstadt gelegen und in wenigen Minuten fußläufig vom Gare du Nord erreichbar. Das Frühstück war sehr umfangreich und lecker.

Cons:

Die Klimaanlage in unserem Zimmer hat nur sehr begrenzt etwas genutzt. Es war leider die ganze Zeit etwas zu warm. Hinzu kam, dass das Fenster nur einige Zentimeter weit geöffnet werden konnte.

2026-03-13 • via Nuitee
A
Anna-Sophia • solo_traveller • de
8
2026-03-12 • via Nuitee
L
Laura Daniela • couple • co
10
Pros:

There is smell

2026-03-12 • via Nuitee
J
janet • extended_group • us
7
2026-03-11 • via Nuitee
T
Thomas • solo_traveller • de
9
2026-03-10 • via Nuitee
S
Snezna • solo_traveller • ch
9
would come again
Pros:

great location and friendly staff

2026-03-10 • via Nuitee
E
Elise • solo_traveller • be
10
Pros:

Central location, very attentive personnel, comfy room, secure elevator + night entrance, late weekend breakfast and checkout. Would recommend !

2026-03-09 • via Nuitee
A
Angela • family_with_children • de
9
2026-03-09 • via Nuitee
A
Afonso Carreira • family_with_children • fr
7
Bon emplacement, hôtel fonctionnel et accueillant
Pros:

L'emplacement est vraiment au pied du metro et parking Rogier, en haut de la rue neuve, très pratique pour découvrir la ville. Nous avions une grande chambre familiale avec un sofa bed pour les enfants, c'était pratique et fonctionnel.

Cons:

Nous étions au 7ème et dès le couloir une odeur de renfermé était très présente, les enfants pensaient que la chambre était fumeur le 1er jour à cause de l'odeur.
Le petit déjeuner à 28€ est un peu cher pour la qualité proposée, le sucré est ok mais le salé laisse à désirer et globalement je trouve que ça ne vaut pas 28€.

2026-03-09 • via Nuitee
C
Christiana • solo_traveller • at
9
Eine angenehmer Aufenthalt
Pros:

Sehr zentral gelegen mit sehr guter Anbindung an die öffentlichen Verkehrsmittel. Gepflegtes Hotel , sehr freundliches Personal

Cons:

Das Zimmer mit mit Blick in den Innenhof war schon sehr dunkel

2026-03-08 • via Nuitee
V
Véronique • couple • be
8
Très bel hôtel dépaysant pour Bruxelles
Pros:

Grandeur de la chambre

Cons:

Entrée, salle de bain un peu juste

2026-03-08 • via Nuitee
C
Cristina • solo_traveller • it
10
ottima posizione per la REA
Pros:

arredamento

Cons:

la stanza forse era un po piccola

2026-03-07 • via Nuitee
A
Amanda • couple • gb
8
2026-03-07 • via Nuitee
M
Maarten • solo_traveller • nl
9
Pleasant but requires a different dinner menu
Pros:

Centrally situated.
Very good breakfast
Good IPA at the bar
Enjoyed the French toast with ice cream dessert

Cons:

Dinner menu
Room is a bit stuffy and too warm (even with thermostat on low)

2026-03-07 • via Nuitee
N
Nico • solo_traveller • nl
8
Pros:

Distinct feel with a green touch - not the usual business hotel. Very good gym and sauna facilities, excellent breakfast.

Cons:

Many of room-doors need adjustment: they make a loud noise when closing, waking you up early in the morning.

2026-03-06 • via Nuitee
V
Visnja • solo_traveller • hr
6
Pros:

Restaurant, breafkast, position, twobad room

Cons:

Onebad room without heating and very dark

2026-03-06 • via Nuitee